Network & Infrastructure Status

OVHcloud Network Status

Current status

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Degraded performance
Partial Outage
Major Outage
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[WAW1][Infrastructure] - Room WAW0106 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 2026 - 06:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 13/04/2026 06:00 UTC
End time : 17/04/2026 15:00 UTC

List of concerned racks:
WAW0106A03A
WAW0106A03B
WAW0106A03C
WAW0106A04A
WAW0106A04B
WAW0106A04C
WAW0106B01A
WAW0106B01B
WAW0106B01C
WAW0106B03A
WAW0106B03B
WAW0106B03C
WAW0106B04A
WAW0106B04B
WAW0106B04C
WAW0106B06A
WAW0106B06B
WAW0106B06C

Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Apr 13, 2026 06:00 - Apr 17, 2026 15:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational

Infrastructure || Network Core Operational

Infrastructure || 3AZ Operational

IEB Operational

CCH Operational

MR9 Operational

EU-SOUTH-MIL-A Operational

Infrastructure || BHS Operational

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Operational

BHS7 Operational

BHS8 Operational

Infrastructure || ERI Operational

ERI1 Operational

Infrastructure || GRA Operational

GRA1 Operational

GRA2 Operational

GRA3 Operational

GRA4 Operational

Infrastructure || LIM Operational

LIM1 Operational

LIM2 Operational

LIM3 Operational

Infrastructure || RBX Operational

RBX1 Operational

RBX2 Operational

RBX3 Operational

RBX4 Operational

RBX5 Operational

RBX6 Operational

RBX7 Operational

RBX8 Operational

RBX10 Operational

Infrastructure || SBG Operational

SBG1 Operational

SBG3 Operational

SBG4 Operational

SBG5 Operational

Infrastructure || SGP Operational

SGP1 Operational

SGP2 Operational

Infrastructure || SYD Operational

SYD1 Operational

SYD2 Operational

SYD3 Operational

Infrastructure || WAW Operational

WAW1 Operational

Infrastructure || YNM Operational

YNM1 Operational

Infrastructure || YYZ Operational

YYZ01 Operational

Network Services || Additional IP Operational

Network Services || BYOIP delivery Operational

Network Services || DNS Resolver Operational

RBX Operational

ERI Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

SBG Operational

Network Services || OVHcloud Connect Operational

Network Services || OVHcloud Load Balancer Operational

Network Services || RTvRack Operational

Network Services || vRack Private Network Operational

Network Services || vRack Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA3][Infrastructure] - Room GRA0313 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0313 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:37 UTC

[GRA3][Infrastructure] - Room GRA0310 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0310 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:20 UTC

[GRA2][Infrastructure] - Room G261 Electrical maintenance notification Apr `17`, `2026` `06:00`-`14:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 21/04/2026 14:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room G261 in GRA2.

Thank you for your understanding.
Posted on Apr 16, 2026 - 14:16 UTC

[GRA2][Infrastructure] - Room G267 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room G267 in GRA2.

Thank you for your understanding.
Posted on Apr 16, 2026 - 14:58 UTC

[GRA3][Infrastructure] - Room GRA0312 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0312 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 14:27 UTC

[GRA2][Infrastructure] - Room G264 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room G264 in GRA2.

Thank you for your understanding.
Posted on Apr 16, 2026 - 14:32 UTC

[GRA2][Infrastructure] - Room G265 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room G265 in GRA2.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:11 UTC

[GRA3][Infrastructure] - Room GRA0311 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0311 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:18 UTC

[GRA3][Infrastructure] - Room GRA0314 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0314 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 14:29 UTC

[GRA2][Infrastructure] - Room G266 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room G266 in GRA2.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:49 UTC

[GRA3][Infrastructure] - Room GRA0315 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/04/2026 06:00 UTC
End time : 24/04/2026 13:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0315 in GRA3.

Thank you for your understanding.
Posted on Apr 16, 2026 - 15:44 UTC

[ERI1][Cooling System] - Racks E104B09/E104A09 Maintenance Notification Apr `20`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

List of concerned racks:
- Rack E104B09
- Rack E104A09

Start time : 20/04/2026 06:00 UTC
End time : 20/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 12:24 UTC

[EU-SOUTH-LZ-MIL][Network] - Backbone maintenance notification Apr `20`, `2026` `06:00`-`10:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time :20/04/2026 06:00 UTC
End time : 20/04/2026 10:00 UTC
Service impact : Customers may experience a two-minute loss of traffic during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Apr 16, 2026 - 17:16 UTC

[CCH01][Cooling System] - CCH0101D02B maintenance notification Apr `20`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/04/2026 06:00 UTC
End time : 20/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 18, 2026 - 14:16 UTC

[LIM1][Cooling System] - L106B06 maintenance notification Apr `20`, `2026` `07:00`-`11:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/04/2026 07:00 UTC
End time : 20/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 16, 2026 - 13:56 UTC

[IEB01][Cooling System] - Rack IEB0101A01C Maintenance Notification Apr `20`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101A01C.

Start time : 20/04/2026 07:00 UTC
End time : 20/04/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 15, 2026 - 13:34 UTC

[GRA3][Cooling System] - Rack GRA0323A01C maintenance notification Apr `21`, `2026` `04:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 21/04/2026 04:00 UTC
End time : 21/04/2026 15:00 UTC
Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience.
We will make every effort to minimize the duration of the downtime and restore service as quickly as possible.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 09, 2026 - 15:35 UTC

[ERI1][Cooling System] - Racks E104A08/E104B08 Maintenance Notification Apr `21`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

List of concerned racks:
- Rack E104A08
- Rack E104B08

Start time : 21/04/2026 06:00 UTC
End time : 21/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 12:28 UTC

[IEB01][Cooling System] - Racks IEB0101C02B Maintenance Notification Apr `21`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101C02B.

Start time : 21/04/2026 07:00 UTC
End time : 21/04/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 15, 2026 - 13:37 UTC

[LIM1][Cooling System] - L106B07 maintenance notification Apr `21`, `2026` `07:00`-`11:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/04/2026 07:00 UTC
End time : 21/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 16, 2026 - 14:05 UTC

[YYZ01][Cooling System] - Rack YYZ0101A04C maintenance notification Apr `21`, `2026` `11:00`-`19:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A04C.

Start time : 21/04/2026 11:00 UTC
End time : 21/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 04, 2026 - 14:07 UTC

[GRA1][Infrastructure] - Network Core maintenance notification Apr `21`, `2026` `20:00` - Apr `22`, `2026` `03:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 21/04/2026 20:00 UTC
End time : 22/04/2026 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Apr 13, 2026 - 20:03 UTC

[ERI1][Cooling System] - E104A07/E104B07 maintenance notification Apr `22`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/04/2026 06:00 UTC
End time : 22/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A07
- Rack E104B07

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:19 UTC

[PAR][Network] - Backbone maintenance notification Apr `22`, `2026` `06:00`-`10:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time: 22/04/2026 06:00 UTC
End time: 22/04/2026 10:00 UTC
Service impact: Customers may experience a two-minute loss of traffic during this maintenance.
Service improvement: As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Apr 16, 2026 - 17:19 UTC

[LIM1][Cooling System] - L106B12 Maintenance Notification Apr `22`, `2026` `07:00`-`11:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in L106B12.

Start time : 22/04/2026 07:00 UTC
End time : 22/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 23, 2026 - 09:45 UTC

[YNM1][Infrastructure] - Rack YNM0102G04C maintenance notification Apr `22`, `2026` `09:00`-`12:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 22/04/2026 09:00 UTC
End time : 22/04/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Apr 07, 2026 - 04:34 UTC

[YYZ01][Cooling System] - Rack YYZ0101A01A maintenance notification Apr `22`, `2026` `11:00`-`19:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A01A.

Start time : 22/04/2026 11:00 UTC
End time : 22/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 04, 2026 - 14:27 UTC

[IEB01][Cooling System] - Rack IEB0101C01A maintenance notification Apr `22`, `2026` `11:30`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/04/2026 11:30 UTC
End time : 22/04/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 30, 2026 - 13:03 UTC

[YNM1][Infrastructure] - Rack YNM0102H01B maintenance notification Apr `23`, `2026` `04:30`-`07:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 23/04/2026 04:30 UTC
End time : 23/04/2026 07:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Apr 07, 2026 - 04:36 UTC

[ERI1][Cooling System] - E104A06/E104B06 maintenance notification Apr `23`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/04/2026 06:00 UTC
End time : 23/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A06
- Rack E104B06

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:21 UTC

[LIM1][Cooling System] - L106B13 maintenance notification Apr `23`, `2026` `07:00`-`11:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in L106B13.

Start time : 23/04/2026 07:00 UTC
End time : 23/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 23, 2026 - 09:49 UTC

[IEB01][Cooling System] - Racks IEB0101A01A Maintenance Notification Apr `23`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101A01A.

Start time : 23/04/2026 07:00 UTC
End time : 23/04/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 15, 2026 - 13:41 UTC

[YNM1][Infrastructure] - Rack YNM0102H02B maintenance notification Apr `23`, `2026` `09:00`-`12:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 23/04/2026 09:00 UTC
End time : 23/04/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Apr 07, 2026 - 04:39 UTC

[YYZ01][Cooling System] - Rack YYZ0101A02B maintenance notification Apr `23`, `2026` `11:00`-`20:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in YYZ0101A02B.

Start time : 23/04/2026 11:00 UTC
End time : 23/04/2026 20:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 25, 2026 - 13:53 UTC

[ERI1][Cooling System] - E104A05/E104B05 maintenance notification Apr `24`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/04/2026 06:00 UTC
End time : 24/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A05
- Rack E104B05

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:23 UTC

[BHS8][Infrastructure] - Cooling infrastructure maintenance notification Apr `25`, `2026` `10:00`-`22:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/04/2026 10:00 UTC
End time : 25/04/2026 22:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 31, 2026 - 20:16 UTC

[ERI1][Cooling System] - E104A04/E104B04 maintenance notification Apr `27`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/04/2026 06:00 UTC
End time : 27/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A04
- Rack E104B04

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:24 UTC

[IEB01][Cooling System] - IEB0101B01C maintenance notification Apr `27`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/04/2026 07:00 UTC
End time : 27/04/2026 15:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 16, 2026 - 12:53 UTC

[ERI1][Cooling System] - E104B03 maintenance notification Apr `28`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/04/2026 06:00 UTC
End time : 28/04/2026 16:00 UTC

List of concerned racks:
- Rack E104B03

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:29 UTC

[ERI1][Cooling System] - Rack E104A03 Maintenance Notification Apr `28`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/04/2026 06:00 UTC
End time : 28/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 12:00 UTC

[IEB01][Cooling System] - IEB0101A01B maintenance notification Apr `28`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/04/2026 07:00 UTC
End time : 28/04/2026 15:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 16, 2026 - 12:55 UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr `28`, `2026` `19:00` - Apr `29`, `2026` `04:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 28/04/2026 19:00 UTC
End time : 29/04/2026 04:00 UTC
Service impact : During maintenance, customers may temporarily experience latency between GRA and PAR.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Posted on Apr 16, 2026 - 17:38 UTC

[GRA3][Cooling System] - Rack GRA0323A01B maintenance notification Apr `29`, `2026` `04:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 29/04/2026 04:00 UTC
End time : 29/04/2026 15:00 UTC
Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience.
We will make every effort to minimize the duration of the downtime and restore service as quickly as possible.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Mar 09, 2026 - 15:39 UTC

[CCH01][Cooling System] - Racks CCH0101E01B Maintenance Notification Apr `29`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E01B.

Start time : 29/04/2026 06:00 UTC
End time : 29/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 15, 2026 - 13:46 UTC

[ERI1][Cooling System] - E104A01/E104A02 maintenance notification Apr `29`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/04/2026 06:00 UTC
End time : 29/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A01
- Rack E104A02

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:26 UTC

[IEB01][Cooling System] - IEB0101A02A maintenance notification Apr `29`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/04/2026 07:00 UTC
End time : 29/04/2026 15:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 16, 2026 - 12:59 UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr `29`, `2026` `19:00` - Apr `30`, `2026` `04:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 29/04/2026 19:00 UTC
End time : 30/04/2026 04:00 UTC
Service impact : During maintenance, customers may temporarily experience latency between GRA and PAR.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Posted on Apr 16, 2026 - 18:16 UTC

[ERI1][Cooling System] - E104A11/E104A12 maintenance notification Apr `30`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/04/2026 06:00 UTC
End time : 30/04/2026 16:00 UTC

List of concerned racks:
- Rack E104A11
- Rack E104A12

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:28 UTC

[IEB01][Cooling System] - IEB0101A02B maintenance notification Apr `30`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/04/2026 07:00 UTC
End time : 30/04/2026 15:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 16, 2026 - 13:25 UTC

[ERI1][Cooling System] - E104A10 maintenance notification May `1`, `2026` `06:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 01/05/2026 06:00 UTC
End time : 01/05/2026 16:00 UTC

List of concerned racks:
- Rack E104A10

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Apr 10, 2026 - 16:30 UTC

Past Incidents

Apr 16, 2026

[YNM][Infrastructure] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 16, 20:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 16/04/2026 19:00 UTC
End time : 16/04/2026 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 15, 21:36 UTC

[CCH01][Cooling System] - CCH0101D01A maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 16, 19:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/04/2026 06:00 UTC
End time : 16/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 18, 14:13 UTC

[GRA3][Infrastructure] - Room GRA0315 electrical maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 16, 19:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 09/04/2026 06:00 UTC
End time : 16/04/2026 14:30 UTC
Service impact : Some servers might be temporarily unavailable for a short period of time during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room GRA0315.

Thank you for your understanding.
Apr 9, 05:55 UTC

[YYZ01][Cooling System] - Rack YYZ0101A03B maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 16, 17:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A03B.

Start time : 16/04/2026 11:00 UTC
End time : 16/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 4, 14:01 UTC

[LIM1][Cooling System] - L106B05 maintenance notification

Completed - All services are operational.
Apr 16, 08:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/04/2026 07:00 UTC
End time : 16/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 13:49 UTC

Apr 15, 2026

[IEB01][Cooling System] - IEB0101A02C maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Apr 15, 21:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/04/2026 07:00 UTC
End time : 15/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 18, 14:10 UTC

[CCH01][Cooling System] - Rack CCH0101D02A maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/04/2026 06:00 UTC
End time : 15/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:54 UTC

[YYZ01][Cooling System] - Rack YYZ0101A02A maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 15, 20:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in YYZ0101A02A.

Start time : 15/04/2026 11:00 UTC
End time : 15/04/2026 20:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 25, 13:44 UTC

[LIM1][Cooling System] - L106B04 maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 15, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/04/2026 07:00 UTC
End time : 15/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 13:46 UTC

[GRA3][Cooling System] - Rack GRA0320B02A Maintenance Notifiaction

Completed - The scheduled maintenance has been completed.
Apr 15, 06:58 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Apr 15, 04:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:35 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 13/04/2026 04:00 UTC
End time : 14/04/2026 16:00 UTC
Service impact : During this maintenance operation, some servers will be temporarily unavailable.
We will make every effort to minimize the duration of the downtime and restore service as quickly as possible.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 14, 07:34 UTC

Apr 14, 2026

[YNM][Infrastructure] - Backbone maintenance notification

Completed - We would like to inform you that the maintenance on our Backbone is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Apr 14, 22:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 19:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 14/04/2026 19:00 UTC
End time : 14/04/2026 22:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 13, 13:57 UTC

[IEB01][Cooling System] - Rack IEB0101B01A maintenance notification

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Apr 14, 22:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:26 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/04/2026 07:26 UTC
End time : 14/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:06 UTC

[YYZ01][Cooling System] - Rack YYZ0101A03A maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 14, 20:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A03A.

Start time : 14/04/2026 11:00 UTC
End time : 14/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 4, 13:57 UTC

[CCH01][Cooling System] - Rack CCH0101D01B maintenance notification

Completed - All services are operational.
Apr 14, 14:53 UTC

Update - We have new information regarding this maintenance.
Please find below an update on the situation:

The maintenance won't be completed in scheduled time.
New End time : 14/04/2026 16:00 UTC

We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 14:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/04/2026 06:00 UTC
End time : 13/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 18, 14:14 UTC

[LIM1][Cooling System] - L106B02 maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 14, 08:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/04/2026 07:00 UTC
End time : 14/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 13:37 UTC

[BHS7][Infrastructure] - Room B720 electrical maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 14, 04:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 12:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 06/04/2026 12:00 UTC
End time : 13/04/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room B720.

Thank you for your understanding.
Apr 4, 03:27 UTC

[PAR][Infrastructure] - Backbone maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Apr 14, 04:03 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 15/04/2026 19:00 UTC
End time : 16/04/2026 04:00 UTC
Service impact : Customers may experience increased latency during the maintenance window, as traffic will be redirected to our other sites. VCO, VOIP, IP, and DSL services may also be impacted during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 9, 14:05 UTC

[PAR][Infrastructure] - Backbone maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Apr 14, 04:03 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 14/04/2026 19:00 UTC
End time : 15/04/2026 04:00 UTC
Service impact : Customers may experience increased latency during the maintenance window, as traffic will be redirected to our other sites. VCO, VOIP, IP, and DSL services may also be impacted during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 9, 14:00 UTC

[CHI/AMS/FRA/MRS/PAR][Infrastructure] - Backbone maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Apr 14, 04:02 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 14/04/2026 07:30 UTC
End time : 14/04/2026 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network equipment.

Thank you for your understanding.
Apr 10, 20:24 UTC

Apr 13, 2026

[YYZ01][Cooling System] - Rack YYZ0101A02C maintenance notification

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Apr 13, 19:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in YYZ0101A02C.

Start time : 13/04/2026 12:00 UTC
End time : 13/04/2026 21:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 25, 13:20 UTC

[GRA3][Cooling System] - Rack GRA0320B02A maintenance notifiaction

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Apr 13, 16:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 13/04/2026 04:00 UTC
End time : 13/04/2026 15:00 UTC
Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience.
We will make every effort to minimize the duration of the downtime and restore service as quickly as possible.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 9, 15:37 UTC

[LIM1][Cooling System] - L106B01 maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 13, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/04/2026 07:00 UTC
End time : 13/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 13:34 UTC

[MIA][Infrastructure] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 13, 08:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 13/04/2026 07:00 UTC
End time : 13/04/2026 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network equipment.

Thank you for your understanding.
Apr 10, 20:15 UTC

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

[YYZ01][Cooling System] - Rack YYZ0101A04B maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 9, 19:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A04B.

Start time : 09/04/2026 11:00 UTC
End time : 09/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 4, 13:55 UTC

[GRA4][Cooling System] - GRA0401A02A maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 9, 13:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:19 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/04/2026 06:30 UTC
End time : 09/04/2026 14:00 UTC

List of concerned racks:
- Rack GRA0401A02A

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 9, 07:48 UTC

[LIM3][Cooling System] - LIM0304B05C maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 9, 10:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:32 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/04/2026 07:00 UTC
End time : 09/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 13:28 UTC

[FRA1][Infrastructure] - Network Core maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 9, 03:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network Core Infrastructure.

Start time: 08/04/2026 20:00 UTC
End time: 09/04/2026 03:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 20, 15:12 UTC

Apr 8, 2026

[IEB01][Cooling System] - Rack IEB0101A01C maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 8, 16:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/04/2026 07:00 UTC
End time : 08/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:31 UTC

[CCH01][Cooling System] - Rack CCH0101E01B maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 8, 16:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/04/2026 06:00 UTC
End time : 08/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 18, 14:12 UTC

[EU/CA][Infrastructure] - Network Core maintenance notification

Completed - All services are operational.
Apr 8, 14:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 09:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 08/04/2026 09:00 UTC
End time : 08/04/2026 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Network Core infrastructure to enhance the security of our network infrastructure and to provide better protection for your services.
Configuration of Additional IPs and associated Virtual MAC addresses on your server may not match exactly what is listed in your OVHcloud customer portal.
In order to avoid any impact on your services, we recommend that you check and update your configuration as needed before 08/04/2026. If you were previously notified of a different date, the 08/04/2026 deadline supersedes it.

How to proceed:

1) Log in to your OVHcloud customer portal.
2) Go to the Network section, then IP.
3) Select your nsXXXX server using the filter.
4) Verify that the listed IP addresses and virtual MAC addresses match those configured on your server.
5) If the listed IP and virtual MAC addresses do not match your server configuration, please update them accordingly on your server.

If you have any questions or need help with this verification, our support team is ready to assist you.

Thank you for your understanding.
Apr 1, 15:45 UTC

[CCH01][Cooling System] - Rack CCH0101E01A maintenance notification

Completed - All services are operational. No more impact since 08/04/2026 10:55 UTC.
Apr 8, 11:05 UTC

Update - This maintenance is still in progress.
We will inform you when it's finished.
Apr 8, 07:15 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Apr 7, 16:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/04/2026 06:00 UTC
End time : 07/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:19 UTC

[LIM3][Cooling System] - LIM0302A06A maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 8, 09:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/04/2026 07:00 UTC
End time : 08/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 12:23 UTC

[US][Backbone] - Network Latency incident notification

Resolved - We are pleased to inform you that the incident affecting our Backbone in the US has been resolved.

Start time : 08/04/2026 05:00 UTC
End time : 08/04/2026 08:27 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 08:44 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 06:04 UTC, customers are only facing latency to access their services located in the US.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 06:27 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer on the specific US region.

Here are some supplementary details :

Start time : 08/04/2026 05:00 UTC
Impacted Service(s) : There is a latency increase and network loss might be observed between the East and the West of the US backbone infrastructure.
Customers Impact : Customers are temporarily facing latency and even network loss to access their services located in the US.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 05:45 UTC

Apr 7, 2026

[YYZ01][Cooling System] - Rack YYZ0101B01C maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 7, 17:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101B01C.

Start time : 07/04/2026 11:00 UTC
End time : 07/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 4, 13:52 UTC

[SBG5][Infrastructure] - Rack SBG0504A01A maintenance notification

Completed - All services are operational.
Apr 7, 09:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/04/2026 09:30 UTC
End time : 07/04/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Apr 7, 09:28 UTC

[EU][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 7, 09:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 07/04/2026 07:00 UTC
End time : 07/04/2026 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 1, 20:13 UTC

[LIM3][Cooling System] - LIM0305B02B maintenance notification

Completed - All services are operational.
Apr 7, 08:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/04/2026 07:00 UTC
End time : 07/04/2026 11:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 16, 12:22 UTC

[IEB01][Cooling System] - Rack IEB0101A02B maintenance notification

Completed - The maintenance has been postponed and will be re-scheduled.
Apr 7, 08:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/04/2026 07:00 UTC
End time : 07/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:28 UTC

[LIM1][Infrastructure] - Rooms L101/L102/L112 maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 7, 05:57 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Apr 6, 18:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/03/2026 06:00 UTC
End time : 06/04/2026 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Mar 19, 13:20 UTC

Apr 6, 2026

[GLOBAL][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 6, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time: 06/04/2026 07:00 UTC
End time: 06/04/2026 11:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 16, 22:38 UTC

[VIN/HIL][Infrastructure] - Network Core maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 6, 12:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 09/04/2026 08:00 UTC
End time : 09/04/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Network Core infrastructure to enhance the security of our network infrastructure and to provide better protection for your services.
Configuration of Additional IPs and associated Virtual MAC addresses on your server may not match exactly what is listed in your OVHcloud customer portal.
In order to avoid any impact on your services, we recommend that you check and update your configuration as needed before 08/04/2026. If you were previously notified of a different date, the 08/04/2026 deadline supersedes it.

How to proceed:

1) Log in to your OVHcloud customer portal.
2) Go to the Network section, then IP.
3) Select your nsXXXX server using the filter.
4) Verify that the listed IP addresses and virtual MAC addresses match those configured on your server.
5) If the listed IP and virtual MAC addresses do not match your server configuration, please update them accordingly on your server.

If you have any questions or need help with this verification, our support team is ready to assist you.

Thank you for your understanding.
Apr 1, 15:40 UTC

[BHS8][Infrastructure] - Room BHS0813 electrical maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 6, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 19:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 01/04/2026 18:00 UTC
End time : 06/04/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in room BHS0813.

Thank you for your understanding.
Apr 1, 18:53 UTC

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

[YYZ01][Cooling System] - Rack YYZ0101B01B maintenance notification

Completed - The scheduled maintenance has been completed.
Apr 2, 18:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101B01B.

Start time : 02/04/2026 11:00 UTC
End time : 02/04/2026 19:30 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 4, 13:49 UTC

[GRA3][Cooling System] - Rack GRA0323A01A maintenance notifiaction

Completed - All services are operational.
Apr 2, 15:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 02/04/2026 04:00 UTC
End time : 02/04/2026 15:00 UTC
Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience.
We will make every effort to minimize the duration of the downtime and restore service as quickly as possible.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 9, 15:34 UTC

[GRA2][Cooling System] - G234B11 Maintenance Notification

Completed - All services are operational.
Apr 2, 13:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 15:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G234B11.

Start time : 01/04/2026 15:00 UTC
End time : 02/04/2026 15:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 1, 14:18 UTC

[GRA1][Cooling System] - Rack G113A06 maintenance notification

Completed - All services are operational.
Apr 2, 11:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:41 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 02/04/2026 06:15 UTC
End time : 02/04/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 2, 06:40 UTC

[IEB01][Cooling System] - Rack IEB0101A02A maintenance notification

Completed - The current maintenance has been canceled and she will be rescheduled later.
Apr 2, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 02/04/2026 07:00 UTC
End time : 02/04/2026 16:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 11, 14:15 UTC

[SGP/SYD][Backbone] - Network Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Backbone has been resolved.

Start time : 31/03/2026 21:06 UTC
End time : 01/04/2026 15:07 UTC
Root Cause : This incident was caused by a fiber cut

We apologize for any inconvenience caused and appreciate your understanding.
Apr 2, 07:35 UTC

Update - We have new informations regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our fiber provider identified a fiber cut causing the incident.
Ongoing Actions : The incident has been identified and our teams are closely following the repairs in progress by our provider.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 1, 12:42 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer between SGP and SYD

Here are some supplementary details :

Start time : 31/03/2026 22:06 UTC
Impacted Service(s) : There is a latency increase between SGP and SYD backbone infrastructure.
Customers Impact : Customers can observe latency or loss.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 1, 04:41 UTC

About This Site

Scheduled Maintenance

[GRA3][Infrastructure] - Room GRA0313 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA3][Infrastructure] - Room GRA0310 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA2][Infrastructure] - Room G261 Electrical maintenance notification Apr 17, 2026 06:00-14:30 UTC

[GRA2][Infrastructure] - Room G267 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA3][Infrastructure] - Room GRA0312 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA2][Infrastructure] - Room G264 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA2][Infrastructure] - Room G265 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA3][Infrastructure] - Room GRA0311 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA3][Infrastructure] - Room GRA0314 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA2][Infrastructure] - Room G266 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[GRA3][Infrastructure] - Room GRA0315 Electrical maintenance notification Apr 17, 2026 06:00-13:30 UTC

[ERI1][Cooling System] - Racks E104B09/E104A09 Maintenance Notification Apr 20, 2026 06:00-16:00 UTC

[EU-SOUTH-LZ-MIL][Network] - Backbone maintenance notification Apr 20, 2026 06:00-10:00 UTC

[CCH01][Cooling System] - CCH0101D02B maintenance notification Apr 20, 2026 06:00-16:00 UTC

[LIM1][Cooling System] - L106B06 maintenance notification Apr 20, 2026 07:00-11:00 UTC

[IEB01][Cooling System] - Rack IEB0101A01C Maintenance Notification Apr 20, 2026 07:00-15:00 UTC

[GRA3][Cooling System] - Rack GRA0323A01C maintenance notification Apr 21, 2026 04:00-15:00 UTC

[ERI1][Cooling System] - Racks E104A08/E104B08 Maintenance Notification Apr 21, 2026 06:00-16:00 UTC

[IEB01][Cooling System] - Racks IEB0101C02B Maintenance Notification Apr 21, 2026 07:00-15:00 UTC

[LIM1][Cooling System] - L106B07 maintenance notification Apr 21, 2026 07:00-11:00 UTC

[YYZ01][Cooling System] - Rack YYZ0101A04C maintenance notification Apr 21, 2026 11:00-19:30 UTC

[GRA1][Infrastructure] - Network Core maintenance notification Apr 21, 2026 20:00 - Apr 22, 2026 03:00 UTC

[ERI1][Cooling System] - E104A07/E104B07 maintenance notification Apr 22, 2026 06:00-16:00 UTC

[PAR][Network] - Backbone maintenance notification Apr 22, 2026 06:00-10:00 UTC

[LIM1][Cooling System] - L106B12 Maintenance Notification Apr 22, 2026 07:00-11:00 UTC

[YNM1][Infrastructure] - Rack YNM0102G04C maintenance notification Apr 22, 2026 09:00-12:00 UTC

[YYZ01][Cooling System] - Rack YYZ0101A01A maintenance notification Apr 22, 2026 11:00-19:30 UTC

[IEB01][Cooling System] - Rack IEB0101C01A maintenance notification Apr 22, 2026 11:30-15:00 UTC

[YNM1][Infrastructure] - Rack YNM0102H01B maintenance notification Apr 23, 2026 04:30-07:30 UTC

[ERI1][Cooling System] - E104A06/E104B06 maintenance notification Apr 23, 2026 06:00-16:00 UTC

[LIM1][Cooling System] - L106B13 maintenance notification Apr 23, 2026 07:00-11:00 UTC

[IEB01][Cooling System] - Racks IEB0101A01A Maintenance Notification Apr 23, 2026 07:00-15:00 UTC

[YNM1][Infrastructure] - Rack YNM0102H02B maintenance notification Apr 23, 2026 09:00-12:00 UTC

[YYZ01][Cooling System] - Rack YYZ0101A02B maintenance notification Apr 23, 2026 11:00-20:00 UTC

[ERI1][Cooling System] - E104A05/E104B05 maintenance notification Apr 24, 2026 06:00-16:00 UTC

[BHS8][Infrastructure] - Cooling infrastructure maintenance notification Apr 25, 2026 10:00-22:00 UTC

[ERI1][Cooling System] - E104A04/E104B04 maintenance notification Apr 27, 2026 06:00-16:00 UTC

[IEB01][Cooling System] - IEB0101B01C maintenance notification Apr 27, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - E104B03 maintenance notification Apr 28, 2026 06:00-16:00 UTC

[ERI1][Cooling System] - Rack E104A03 Maintenance Notification Apr 28, 2026 06:00-16:00 UTC

[IEB01][Cooling System] - IEB0101A01B maintenance notification Apr 28, 2026 07:00-15:00 UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr 28, 2026 19:00 - Apr 29, 2026 04:00 UTC

[GRA3][Cooling System] - Rack GRA0323A01B maintenance notification Apr 29, 2026 04:00-15:00 UTC

[CCH01][Cooling System] - Racks CCH0101E01B Maintenance Notification Apr 29, 2026 06:00-16:00 UTC

[ERI1][Cooling System] - E104A01/E104A02 maintenance notification Apr 29, 2026 06:00-16:00 UTC

[IEB01][Cooling System] - IEB0101A02A maintenance notification Apr 29, 2026 07:00-15:00 UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr 29, 2026 19:00 - Apr 30, 2026 04:00 UTC

[ERI1][Cooling System] - E104A11/E104A12 maintenance notification Apr 30, 2026 06:00-16:00 UTC

[IEB01][Cooling System] - IEB0101A02B maintenance notification Apr 30, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - E104A10 maintenance notification May 1, 2026 06:00-16:00 UTC

Past Incidents

[GRA3][Infrastructure] - Room GRA0313 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA3][Infrastructure] - Room GRA0310 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA2][Infrastructure] - Room G261 Electrical maintenance notification Apr `17`, `2026` `06:00`-`14:30` UTC

[GRA2][Infrastructure] - Room G267 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA3][Infrastructure] - Room GRA0312 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA2][Infrastructure] - Room G264 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA2][Infrastructure] - Room G265 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA3][Infrastructure] - Room GRA0311 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA3][Infrastructure] - Room GRA0314 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA2][Infrastructure] - Room G266 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[GRA3][Infrastructure] - Room GRA0315 Electrical maintenance notification Apr `17`, `2026` `06:00`-`13:30` UTC

[ERI1][Cooling System] - Racks E104B09/E104A09 Maintenance Notification Apr `20`, `2026` `06:00`-`16:00` UTC

[EU-SOUTH-LZ-MIL][Network] - Backbone maintenance notification Apr `20`, `2026` `06:00`-`10:00` UTC

[CCH01][Cooling System] - CCH0101D02B maintenance notification Apr `20`, `2026` `06:00`-`16:00` UTC

[LIM1][Cooling System] - L106B06 maintenance notification Apr `20`, `2026` `07:00`-`11:00` UTC

[IEB01][Cooling System] - Rack IEB0101A01C Maintenance Notification Apr `20`, `2026` `07:00`-`15:00` UTC

[GRA3][Cooling System] - Rack GRA0323A01C maintenance notification Apr `21`, `2026` `04:00`-`15:00` UTC

[ERI1][Cooling System] - Racks E104A08/E104B08 Maintenance Notification Apr `21`, `2026` `06:00`-`16:00` UTC

[IEB01][Cooling System] - Racks IEB0101C02B Maintenance Notification Apr `21`, `2026` `07:00`-`15:00` UTC

[LIM1][Cooling System] - L106B07 maintenance notification Apr `21`, `2026` `07:00`-`11:00` UTC

[YYZ01][Cooling System] - Rack YYZ0101A04C maintenance notification Apr `21`, `2026` `11:00`-`19:30` UTC

[GRA1][Infrastructure] - Network Core maintenance notification Apr `21`, `2026` `20:00` - Apr `22`, `2026` `03:00` UTC

[ERI1][Cooling System] - E104A07/E104B07 maintenance notification Apr `22`, `2026` `06:00`-`16:00` UTC

[PAR][Network] - Backbone maintenance notification Apr `22`, `2026` `06:00`-`10:00` UTC

[LIM1][Cooling System] - L106B12 Maintenance Notification Apr `22`, `2026` `07:00`-`11:00` UTC

[YNM1][Infrastructure] - Rack YNM0102G04C maintenance notification Apr `22`, `2026` `09:00`-`12:00` UTC

[YYZ01][Cooling System] - Rack YYZ0101A01A maintenance notification Apr `22`, `2026` `11:00`-`19:30` UTC

[IEB01][Cooling System] - Rack IEB0101C01A maintenance notification Apr `22`, `2026` `11:30`-`15:00` UTC

[YNM1][Infrastructure] - Rack YNM0102H01B maintenance notification Apr `23`, `2026` `04:30`-`07:30` UTC

[ERI1][Cooling System] - E104A06/E104B06 maintenance notification Apr `23`, `2026` `06:00`-`16:00` UTC

[LIM1][Cooling System] - L106B13 maintenance notification Apr `23`, `2026` `07:00`-`11:00` UTC

[IEB01][Cooling System] - Racks IEB0101A01A Maintenance Notification Apr `23`, `2026` `07:00`-`15:00` UTC

[YNM1][Infrastructure] - Rack YNM0102H02B maintenance notification Apr `23`, `2026` `09:00`-`12:00` UTC

[YYZ01][Cooling System] - Rack YYZ0101A02B maintenance notification Apr `23`, `2026` `11:00`-`20:00` UTC

[ERI1][Cooling System] - E104A05/E104B05 maintenance notification Apr `24`, `2026` `06:00`-`16:00` UTC

[BHS8][Infrastructure] - Cooling infrastructure maintenance notification Apr `25`, `2026` `10:00`-`22:00` UTC

[ERI1][Cooling System] - E104A04/E104B04 maintenance notification Apr `27`, `2026` `06:00`-`16:00` UTC

[IEB01][Cooling System] - IEB0101B01C maintenance notification Apr `27`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - E104B03 maintenance notification Apr `28`, `2026` `06:00`-`16:00` UTC

[ERI1][Cooling System] - Rack E104A03 Maintenance Notification Apr `28`, `2026` `06:00`-`16:00` UTC

[IEB01][Cooling System] - IEB0101A01B maintenance notification Apr `28`, `2026` `07:00`-`15:00` UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr `28`, `2026` `19:00` - Apr `29`, `2026` `04:00` UTC

[GRA3][Cooling System] - Rack GRA0323A01B maintenance notification Apr `29`, `2026` `04:00`-`15:00` UTC

[CCH01][Cooling System] - Racks CCH0101E01B Maintenance Notification Apr `29`, `2026` `06:00`-`16:00` UTC

[ERI1][Cooling System] - E104A01/E104A02 maintenance notification Apr `29`, `2026` `06:00`-`16:00` UTC

[IEB01][Cooling System] - IEB0101A02A maintenance notification Apr `29`, `2026` `07:00`-`15:00` UTC

[GRA/PAR][Network] - Backbone Maintenance Notification Apr `29`, `2026` `19:00` - Apr `30`, `2026` `04:00` UTC

[ERI1][Cooling System] - E104A11/E104A12 maintenance notification Apr `30`, `2026` `06:00`-`16:00` UTC

[IEB01][Cooling System] - IEB0101A02B maintenance notification Apr `30`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - E104A10 maintenance notification May `1`, `2026` `06:00`-`16:00` UTC