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OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX8][Cooling System] - Cooling system background work
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 30/08/2023 16:00 UTC
Jul 25, 2024 - 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 03, 2024 - 08:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/06/2023 06:00 UTC
End time : 25/07/2023 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8.

Thank you for your understanding.
Jul 3, 2024 08:15 - Aug 30, 2024 16:00 UTC
[SBG3][Cooling System] - Rack S336A08
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 2024 - 07:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 23/07/2024 08:35 UTC
End time : 01/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 25, 2024 07:15 - Aug 1, 2024 15:00 UTC
[SBG5][Cooling System] - background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 2024 - 15:41 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 15/07/2024 08:30 UTC
End time : 25/07/2024 17:00 UTC
Service impact : None
Service improvement : Cooling infrastructure background work

Thank you for your understanding.
Jul 23, 2024 15:41-16:41 UTC
[SBG3][Cooling System] - Rack S335A08
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 2024 - 08:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 23/07/2024 06:20 UTC
End time : 01/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 23, 2024 08:15 - Aug 1, 2024 15:00 UTC
[CHI/PDX][Network] - Backbone Incident Notification
Monitoring - Our technical teams with our provider solved the issue.
Service is now fully restored.
We are currently monitoring the situation.
Jul 17, 2024 - 13:13 UTC
Update - Loss has been experienced between Chicago and Portland from 16/07/2024 05:06 UTC to 16/07/2024 09:53 UTC.
No increase in latency observed.
Our technical teams are still working with our provider to solve the incident.
Update will be posted as significant progress is made.
Jul 16, 2024 - 11:57 UTC
Identified - You may have experience micro flap between Chicago and Portland.
Our technical teams are still working on the issue.
Update will be posted as significant progress is made.
Jul 09, 2024 - 15:28 UTC
Update - A flap has been experienced the 27/06/2024 03:20 UTC that lasted 2 seconds.
No more perturbations have been observed since.
Our teams are currently monitoring the link.
Jun 27, 2024 - 14:15 UTC
Monitoring - Start time : 01/05/2024 00:00 UTC
Ongoing actions : Monitoring
No network perturbation were observed over a week. We continue to monitor the link for the time being.
Jun 26, 2024 - 15:59 UTC
Investigating - Start time : 01/05/2024 00:00 UTC
Service impact : You may have experienced micro flap between Chicago and Portland.
Ongoing actions : Investigating Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Jun 20, 2024 - 15:09 UTC
[SBG5][Cooling System] - Cooling system background work - Rooms A/B
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2024 - 06:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/07/2024 06:30 UTC
End time : 25/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5

Thank you for your understanding.
Jul 15, 2024 06:30 - Jul 25, 2024 15:30 UTC
[GRA2][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 08, 2024 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 08/07/2024 06:00 UTC
End time : 30/08/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 8, 2024 06:00 - Aug 30, 2024 14:00 UTC
[GRA1][Cooling System] - Cooling system background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 03, 2024 - 07:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 14/03/2024 06:30 UTC
End time : 31/07/2024 14:10 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in GRA1

Thank you for your understanding.
Jul 3, 2024 07:35 - Jul 31, 2024 14:10 UTC
[GRA2][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 03, 2024 - 07:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 03/07/2024 06:00 UTC
End time : 31/07/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 3, 2024 07:20 - Jul 31, 2024 14:00 UTC
[GRA2][Cooling System] - Cooling system background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 01, 2024 - 09:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/03/2024 06:30 UTC
End time : 31/07/2024 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in GRA2

Thank you for your understanding.
Jul 1, 2024 09:05 - Jul 31, 2024 13:00 UTC
[RBX8][Cooling System] - Cooling system background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2024 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/05/2024 06:00 UTC
End time : 31/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8

Thank you for your understanding.
May 6, 2024 06:00 - Jul 31, 2024 15:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[RBX8][Infrastructure] - Electrical background maintenance. Jul 29, 2024 06:30-15:00 UTC
Start time : 29/07/2024 06:30 UTC
End time : 29/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Dec 04, 2023 - 15:38 UTC
[RBX8][Infrastructure] - Electrical background maintenance. Jul 30, 2024 06:30-15:00 UTC
Start time : 30/07/2024 06:30 UTC
End time : 30/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Dec 04, 2023 - 15:28 UTC
[BHS8][Cooling System] - Cooling system background work BHS808B05C Aug 6, 2024 11:30-20:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/08/2024 11:30 UTC
End time : 06/08/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in the rack BHS808B05C.

Thank you for your understanding.
Posted on Jul 22, 2024 - 23:30 UTC
[BHS8][Cooling System] - Cooling system background work BHS816A04A Aug 7, 2024 11:30-20:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/08/2024 11:30 UTC
End time : 07/08/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in the rack BHS816A04A

Thank you for your understanding.
Posted on Jul 22, 2024 - 23:00 UTC
[BHS8][Cooling System] - Cooling system background work BHS809A03B Aug 8, 2024 11:30-20:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 08/08/2024 11:30 UTC
End time : 08/08/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in the rack BHS809A03B

Thank you for your understanding.
Posted on Jul 22, 2024 - 23:19 UTC
[GRA/LON/PAR][Network] - Backbone Maintenance Notification Aug 12, 2024 22:00 - Aug 13, 2024 04:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our Backbone infrastructure.

Start time : 12/08/2024 22:00 UTC
End time : 13/08/2024 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 19, 2024 - 20:21 UTC
[RBX2/BHS1][Network] - Network equipement operation Aug 13, 2024 01:00-04:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 13/08/2024 01:00 UTC
End time : 13/08/2024 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment to harmonise our network infrastructure.

Thank you for your understanding.
Posted on Jun 20, 2024 - 14:41 UTC
[GRA2][Infrastructure] - Electrical background work Aug 13, 2024 06:00 - Aug 14, 2024 14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 13/08/2024 06:00 UTC
End time : 14/08/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Aug 13, 2024 - 23:58 UTC
[BHS][Infrastructure] - Electrical maintenance notification Aug 13, 2024 11:00-20:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our infrastructure.

Start time : 13/08/2024 11:00 UTC
End time : 13/08/2024 20:00 UTC
Service impact : Some servers might be unavailable for 30 minutes during the maintenance
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in BHS.

Thank you for your understanding.
Posted on May 30, 2024 - 21:13 UTC
[GRA][Network] - Backbone Maintenance Notification Aug 13, 2024 14:00-16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 13/08/2024 14:00 UTC
End time : 13/08/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Jul 05, 2024 - 16:12 UTC
[AMS/BRU/FRA/GRA][Network] - Backbone Maintenance Notification Aug 13, 2024 22:00 - Aug 14, 2024 16:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our Backbone infrastructure.

Start time : 13/08/2024 22:00 UTC
End time : 14/08/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 19, 2024 - 20:25 UTC
[RBX7/8/10][Cooling System] - Cooling system background work Aug 19, 2024 06:00 - Aug 22, 2024 15:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/08/2024 06:00 UTC
End time : 22/08/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX7, RBX8 and RBX10

Thank you for your understanding.
Posted on May 20, 2024 - 20:09 UTC
[RBX][Network] - Backbone Maintenance Notification Aug 19, 2024 14:00-16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.


Start time : 19/08/2024 14:00 UTC
End time : 19/08/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Jul 26, 2024 - 14:15 UTC
[WAW][Infrastructure] - Electrical background work Aug 20, 2024 07:00-09:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 20/08/2024 07:00 UTC
End time : 20/08/2024 09:00 UTC
Service impact : During the intervention, an electrical interruption on servers may occur at WAW1.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 12, 2024 - 01:34 UTC
[GLOBAL][Network] - Backbone Maintenance Notification Aug 20, 2024 21:00 - Aug 21, 2024 02:00 UTC
Start time : 20/08/2024 21:00 UTC
End time : 21/08/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.
Posted on Jun 26, 2024 - 23:22 UTC
[GLOBAL][Network] - Backbone Maintenance Notification Aug 21, 2024 21:00 - Aug 22, 2024 02:00 UTC
Start time : 21/08/2024 21:00 UTC
End time : 22/08/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.
Posted on Jun 26, 2024 - 23:33 UTC
[GLOBAL][Network] - Backbone Maintenance Notification Aug 22, 2024 21:00 - Aug 23, 2024 02:00 UTC
Start time : 22/08/2024 21:00 UTC
End time : 23/08/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.
Posted on Jun 26, 2024 - 23:48 UTC
[RBX8][Infrastructure] - Electrical background work Sep 3, 2024 06:30-12:00 UTC
Start time : 03/09/2024 06:30 UTC
End time : 03/09/2024 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX8.
Posted on Dec 06, 2023 - 21:35 UTC
[GRA1][Infrastructure] - Electrical background work Sep 4, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 04/09/2024 06:00 UTC
End time : 04/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 12:42 UTC
[RBX8][Infrastructure] - Electrical background work Sep 4, 2024 06:30-15:00 UTC
Start time : 04/09/2024 06:30 UTC
End time : 04/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX8.
Posted on Dec 06, 2023 - 21:40 UTC
[RBX7][Infrastructure] - Electrical background work Sep 9, 2024 06:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 09/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:34 UTC
[RBX7][Infrastructure] - Electrical background work Sep 9, 2024 06:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 09/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 21:31 UTC
[RBX2][Infrastructure] - Electrical background work Sep 9, 2024 06:30-11:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 29, 2023 - 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2023 - 06:30 UTC
Scheduled - Start time : 09/09/2024 06:30 UTC
End time : 09/09/2024 11:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX2.
Dec 06, 2023 - 21:44 UTC
[GRA3][Infrastructure] - Electrical background work Sep 10, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 10/09/2024 06:00 UTC
End time : 10/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 12:47 UTC
[RBX2/RBX4][Infrastructure] - Electrical background work Sep 10, 2024 06:00-15:00 UTC
Start time : 10/09/2024 06:00 UTC
End time : 10/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 12:57 UTC
[GRA3][Infrastructure] - Electrical background work Sep 11, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 11/09/2024 06:00 UTC
End time : 11/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 12:52 UTC
[RBX5/RBX6][Infrastructure] - Electrical background work Sep 11, 2024 06:30-11:00 UTC
Start time : 11/09/2024 06:30 UTC
End time : 11/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:00 UTC
[RBX5/RBX6][Infrastructure] - Electrical background work Sep 12, 2024 06:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.


Start time : 12/09/2024 06:00 UTC
End time : 12/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Mar 20, 2024 - 22:47 UTC
[GRA2][Infrastructure] - Electrical background work Sep 16, 2024 06:00 - Sep 17, 2024 14:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/09/2024 06:00 UTC
End time : 17/09/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 23, 2024 - 00:49 UTC
[RBX7][Infrastructure] - Electrical background work Sep 16, 2024 06:00-11:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.


Start time : 16/09/2024 06:00 UTC
End time : 16/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Mar 20, 2024 - 22:50 UTC
[RBX7/8/10][Cooling System] - Cooling system background work Sep 16, 2024 06:00 - Sep 19, 2024 15:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/09/2024 06:00 UTC
End time : 19/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX7, RBX8 and RBX10

Thank you for your understanding.
Posted on May 20, 2024 - 20:13 UTC
[GRA1][Infrastructure] - Electrical background work Sep 16, 2024 07:00 - Sep 19, 2024 15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/09/2024 07:00 UTC
End time : 19/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 23, 2024 - 00:42 UTC
[RBX7][Infrastructure] - Electrical background work Sep 17, 2024 06:30 - Sep 18, 2024 15:00 UTC
Start time : 17/09/2024 06:30 UTC
End time : 18/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:05 UTC
[GRA2][Infrastructure] - Electrical background work Sep 23, 2024 06:00 - Sep 24, 2024 14:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 23/09/2024 06:00 UTC
End time : 24/09/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 23, 2024 - 01:01 UTC
[RBX8][Infrastructure] - Electrical background work Hall1/2. Sep 23, 2024 06:30-11:00 UTC
Start time : 23/09/2024 06:30 UTC
End time : 23/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:35 UTC
[RBX8][Infrastructure] - Electrical background work Hall1/2. Sep 24, 2024 06:30-15:00 UTC
Start time : 24/09/2024 06:30 UTC
End time : 24/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:57 UTC
[GRA3][Infrastructure] - Electrical background work Sep 25, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 25/09/2024 06:00 UTC
End time : 25/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 12:56 UTC
[GRA1][Infrastructure] - Electrical background work Oct 3, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 03/10/2024 06:00 UTC
End time : 03/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:23 UTC
[GRA2][Infrastructure] - Electrical background work Oct 7, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 07/10/2024 06:00 UTC
End time : 07/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:26 UTC
[GRA2][Infrastructure] - Electrical background work Oct 8, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 08/10/2024 06:00 UTC
End time : 08/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:29 UTC
[GRA1][Infrastructure] - Electrical background work Oct 9, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 09/10/2024 06:00 UTC
End time : 09/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:01 UTC
[RBX1/RBX3/RBX8][Infrastructure] - Electrical background work Oct 9, 2024 06:30-17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/10/2024 06:30 UTC
End time : 09/10/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:41 UTC
[GRA2][Infrastructure] - Electrical background work Oct 10, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 10/10/2024 06:00 UTC
End time : 10/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:32 UTC
[GRA2][Infrastructure] - Electrical background work Oct 14, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 14/10/2024 06:00 UTC
End time : 14/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:38 UTC
[GRA2][Infrastructure] - Electrical background work Oct 15, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 15/10/2024 06:00 UTC
End time : 15/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:48 UTC
[RBX2/RBX4][Infrastructure] - Electrical background work Oct 16, 2024 05:00-17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/10/2024 05:00 UTC
End time : 16/10/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:46 UTC
[GRA2][Infrastructure] - Electrical background work Oct 16, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 16/10/2024 06:00 UTC
End time : 16/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:54 UTC
[GRA2][Infrastructure] - Electrical background work Oct 17, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/10/2024 06:00 UTC
End time : 17/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:57 UTC
[GRA2][Infrastructure] - Electrical background work Oct 21, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 21/10/2024 06:00 UTC
End time : 21/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:00 UTC
[GRA2][Infrastructure] - Electrical background work Oct 22, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 22/10/2024 06:00 UTC
End time : 22/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:03 UTC
Past Incidents
Jul 27, 2024
[BHS1/BHS2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 27, 00:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 19:46 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 26/07/2024 19:00 UTC
End time : 27/07/2024 19:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Jul 26, 19:44 UTC
Jul 26, 2024
[GRA1/GRA2][Infrastructure] - Network background work
Completed - The scheduled maintenance has been completed.
Jul 26, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/07/2024 06:00 UTC
End time : 26/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some network background work.

Thank you for your understanding.
Jun 25, 22:19 UTC
[BHS8][Cooling System] - Cooling system background work BHS809A04C
Completed - The scheduled maintenance has been completed.
Jul 26, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 11:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/07/2024 11:30 UTC
End time : 26/07/2024 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in the rack BHS809A04C.

Thank you for your understanding.
Jul 22, 23:47 UTC
[SBG3][Cooling System] - Rack S336A07
Completed - The scheduled maintenance has been completed.
Jul 26, 13:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 19/07/2024 06:40 UTC
End time : 26/07/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 23, 09:52 UTC
Jul 25, 2024
[ERI][Infrastructure] - UPS E101
Resolved - Start time : 25/07/2024 20:11 UTC
End time : 25/07/2024 22:20 UTC
Service impact : The situation is back to normal, the service is running nominally.
Service impact :It was due to a malfunction on a power supply.
Jul 25, 22:43 UTC
Update - We are continuing to work on a fix for this issue.
Jul 25, 20:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 25, 20:52 UTC
Investigating - Start time : 25/07/2024 20:11 UTC
Service impact : Some customers are facing degradations on their service
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Jul 25, 20:51 UTC
[RBX8][Cooling System] - Rack R832B15
Completed - The scheduled maintenance has been completed.
Jul 25, 20:20 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 31/07/2024 15:00 UTC
Jul 23, 07:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/07/2024 06:00 UTC
End time : 23/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 16, 13:12 UTC
[BHS][Network] - Network equipments configuration
Completed - The scheduled maintenance has been completed.
Jul 25, 20:01 UTC
Update - The maintenance won't be completed in scheduled time.
New end time : 25/07/2024 20:00 UTC
Jun 20, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 21/05/2024 13:00 UTC
End time : 25/07/2024 20:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipments.

Thank you for your understanding.
May 13, 22:45 UTC
[SGP2][Network] - Network equipment harmonisation
Completed - The scheduled maintenance has been completed.
Jul 25, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 25/07/2024 14:00 UTC
End time : 25/07/2024 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment to harmonise our network infrastructure.

Thank you for your understanding.
Jul 23, 21:19 UTC
[RBX2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 25, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 24/07/2024 05:00 UTC
End time : 25/07/2024 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 10, 22:29 UTC
[MAD][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 25, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 16:54 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "Product impacted" offer.

Start time : 24/07/2024 15:50 UTC
End time : 25/07/2024 16:30 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Related incident : [MAD][Network] - Backbone Incident Notification
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 24, 16:53 UTC
[RBX7][Infrastructure] - Electrical background work
Completed - We are sorry to inform you that this maintenance is postponed to another date.
We will keep you updated as soon as the date is fixed.
Jul 25, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:26 UTC
Scheduled - Start time : 06/05/2024 06:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 3, 08:25 UTC
[MAD][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 25, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 15:49 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "Product impacted" offer.

Start time : 24/07/2024 15:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Related incident : [MAD][Network] - Backbone Incident Notification
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 24, 15:48 UTC
[RBX4][Cooling System] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Jul 25, 15:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 25/07/2024 06:30 UTC
End time : 25/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX4.

Thank you for your understanding.
Jul 25, 08:13 UTC
[RBX8][Cooling System] - Rack R832B18
Completed - The scheduled maintenance has been completed.
Jul 25, 14:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 14:09 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 23/07/2024 06:00 UTC
End time : 26/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 23, 14:08 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 25, 14:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 22/07/2024 18:00 UTC
End time : 25/07/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 13, 00:20 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 25, 14:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 23/07/2024 06:00 UTC
End time : 25/07/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 22, 21:19 UTC
[RBX8][Cooling System] - Cooling system background work - Rack R823R13
Completed - The scheduled maintenance has been completed.
Jul 25, 13:44 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.


Start time : 25/07/2024 14:30 UTC
End time : 25/07/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack R823R13.

Thank you for your understanding.
Jul 25, 12:52 UTC
[BHS8][Cooling System] - Cooling system background work BHS811B01B
Completed - The scheduled maintenance has been completed.
Jul 25, 13:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 25/07/2024 11:30 UTC
End time : 25/07/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in the rack BHS811B01B.

Thank you for your understanding.
Jul 22, 23:58 UTC
[GRA1][Cooling System] - Rack G121A09
Completed - The scheduled maintenance has been completed.
Jul 25, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 25/07/2024 06:30 UTC
End time : 25/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 17, 21:46 UTC
[MIA][Network] - Backbone Incident Notification - Miami POP
Resolved - Start Time : 24/07/2024 20:44 UTC
End Time : 25/07/2024 03:30 UTC
Service impact : Our POP in Miami was unreachable. No impact on production traffic because everything is rerouted elsewhere. Some destination had more latency .
Root cause : A fibercut caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Jul 25, 08:03 UTC
Investigating - Start time : 24/07/2024 20:44 UTC
Service impact : Our POP in Miami is unreachable. No impact on production traffic because everything is rerouted elsewhere. Some destination would have more latency .
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Jul 24, 22:21 UTC
[LIL1/PAR/SBG][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 25, 07:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 25/07/2024 05:00 UTC
End time : 25/07/2024 08:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 18, 22:48 UTC
Jul 24, 2024
[GLOBAL][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 24, 22:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:00 UTC
Scheduled - Start time : 24/07/2024 21:00 UTC
End time : 25/07/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.
Jun 26, 23:11 UTC
[SGP1][Network] - LoadBalancer Update
Completed - The scheduled maintenance has been completed.
Jul 24, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our load balancer.

Start time : 24/07/2024 07:00 UTC
End time : 24/07/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.

Thank you for your understanding.
Jul 23, 01:38 UTC
[GRA2][Cooling System] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Jul 24, 16:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 22/07/2024 06:00 UTC
End time : 25/07/2024 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in room G213

Thank you for your understanding.
Jul 19, 20:10 UTC
[RBX8][Cooling System] - Rack R805L16
Completed - The scheduled maintenance has been completed.
Jul 24, 16:48 UTC
Update - A new end time has been validated :
End time : 26/07/2024 15:00 UTC
Jul 23, 15:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/07/2024 06:00 UTC
End time : 23/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 16, 13:16 UTC
[SBG3][Cooling System] - Rack S333A01
Completed - The scheduled maintenance has been completed.
Jul 24, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 15:57 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 24/07/2024 13:19 UTC
End time : 24/07/2024 17:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 24, 15:56 UTC
[BHS2][Cooling System] - Cooling system background work - T02A67/T02A68/T02A73/T02A74/T02A75/T02A76
Completed - The scheduled maintenance has been completed.
Jul 24, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 24/07/2024 11:30 UTC
End time : 24/07/2024 19:30 UTC
Service impact : All the servers in the following racks T02A67, T02A68, T02A73, T02A74, T02A75 and T02A76 will be unreachable during this maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in BHS/ racks T02A67, T02A68, T02A73, T02A74, T02A75 and T02A76.

Thank you for your understanding.
Jul 12, 07:39 UTC
[RBX8][Cooling System] - Cooling system background work - Racks R824A04 - R824A05 - R824A07
Completed - The scheduled maintenance has been completed.
Jul 24, 15:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 24/07/2024 06:00 UTC
End time : 25/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in racks R824A04 - R824A05 - R824A07.
Thank you for your understanding.
Jul 18, 23:02 UTC
[SBG3][Infrastructure] - Electrical maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 24, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 24/07/2024 06:00 UTC
End time : 24/07/2024 15:00 UTC
Service impact : Some servers may experience power interruptions in SBG3
No impact is expected on the SBG3 perimeter.
The impact could happen between 24/07/2024 from 06:00 UTC to 15:00 UTC.
To avoid any impact, we advise shutting down your server before 24/07/2024 06:00 UTC (Status page will be updated when operation will be finished)
Service improvement : Following our continuous improvement policy, we are doing electrical works in SBG3.

Thank you for your understanding.
Jun 4, 21:03 UTC
[GRA1][Cooling System] - Rack G132B24
Completed - The scheduled maintenance has been completed.
Jul 24, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 07:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 24/07/2024 06:30 UTC
End time : 24/07/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 24, 07:18 UTC
[MAD][Network] - Backbone Incident Notification
Resolved - Start Time : 24/07/2024 01:30 UTC
End Time : 24/07/2024 08:07 UTC
Root cause : Software malfunction
During a maintenance, the network going through Madrid was unexpectedly disturbed. You may have experienced a loss of connection during that time.
Our technical teams resolved the issue. All impacted services are now operational.
Jul 24, 12:53 UTC
[GRA/WAW/LIL4/SGP][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 24, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 24/07/2024 05:00 UTC
End time : 24/07/2024 08:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 18, 22:44 UTC
[MAD][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 24, 05:46 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 24, 04:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 23/07/2024 20:00 UTC
End time : 24/07/2024 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jun 24, 20:56 UTC
Jul 23, 2024
[RBX8][Cooling System] - Rack R807R19
Completed - The scheduled maintenance has been completed.
Jul 23, 18:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/07/2024 06:00 UTC
End time : 23/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 16, 13:20 UTC
[GRA1][Cooling System] - Rack G105B17
Completed - The scheduled maintenance has been completed.
Jul 23, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 08:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 23/07/2024 08:00 UTC
End time : 23/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 23, 08:29 UTC
[ERI1][Infrastructure] - Multiple racks incident notification
Resolved - Start time : 23/07/2024 09:38 UTC
End time : 23/07/2024 09:52 UTC
Service impact : Some of servers were temporarily unavailable.
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.
Jul 23, 10:39 UTC
[RBX/ERI/TOR/MUM/SYD][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 23, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 23/07/2024 05:00 UTC
End time : 23/07/2024 08:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 18, 22:25 UTC
[BRU/FRA/RBX][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 23, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Backbone infrastructure.

Start time : 22/07/2024 23:00 UTC
End time : 23/07/2024 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 19, 20:17 UTC
[GRA1][Network] - Network equipment maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 01:32 UTC
Update - This maintenance is taking longer than expected with no impact.
An update will be provided when the work is complete.
Jul 23, 00:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:00 UTC
Update - The current maintenance has been re-scheduled.
Below you can find the new schedule of the operation.

Start time : 22/07/2024 20:00 UTC
End time : 23/07/2024 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.
Jul 18, 13:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 18/07/2024 20:00 UTC
End time : 19/07/2024 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Jul 16, 17:10 UTC
Jul 22, 2024
[RBX3][Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Jul 22, 19:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 22/07/2024 19:00 UTC
End time : 22/07/2024 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Jul 17, 22:35 UTC
[LIL1][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 22, 16:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 22/07/2024 07:00 UTC
End time : 22/07/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 17, 21:52 UTC
[RBX7][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 22, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Nov 8, 18:52 UTC
[GRA1][Cooling System] - G132B20
Completed - The scheduled maintenance has been completed.
Jul 22, 14:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:05 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 22, 09:04 UTC
[SBG3][Infrastructure] - Electrical maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 15:00 UTC
Service impact : Some servers may experience power interruptions in SBG3
No impact is expected on the SBG3 perimeter.
The impact could happen between 22/07/2024 from 06:00 UTC to 15:00 UTC.
To avoid any impact, we advise shutting down your server before 22/07/2024 06:00 UTC (Status page will be updated when operation will be finished)
Service improvement : Following our continuous improvement policy, we are doing electrical works in SBG3.

Thank you for your understanding.
Jun 4, 20:49 UTC
[GRA2][Infrastructure] - Electrical background work 12T2
Completed - The scheduled maintenance has been completed.
Jul 22, 13:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:17 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 22, 10:16 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 22, 13:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - This maintenance will be rescheduled as follows:

Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 14:00 UTC
Service impact : None
Jun 19, 15:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 19/06/2024 06:00 UTC
End time : 19/06/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 3, 12:35 UTC
[GRA1][Cooling System] - G134A03
Completed - The scheduled maintenance has been completed.
Jul 22, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 22/07/2024 06:00 UTC
End time : 22/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 22, 06:33 UTC
[ERI][Cooling System] - Rack E105B03
Completed - The scheduled maintenance has been completed.
Jul 22, 08:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 22/07/2024 07:00 UTC
End time : 22/07/2024 09:00 UTC
Service impact : The rack will be powered off for 2 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 22, 07:14 UTC
[LIM/BHS/VIN/HIL][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 22, 08:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 22/07/2024 05:00 UTC
End time : 22/07/2024 08:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jul 18, 22:22 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
[SBG5][Cooling System] - Air cooling maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 24/06/2024 07:00 UTC
End time : 25/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing an air cooling maintenance in rooms DCIB1, DCIB2, DCIB3, DCIB4, DCIB5 and DCIB6

Thank you for your understanding.
Jun 25, 08:03 UTC
[GRA2][Cooling System] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Jul 19, 14:07 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/07/2024 06:15 UTC
End time : 19/07/2024 13:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in G201B02

Thank you for your understanding.
Jul 19, 11:05 UTC
Jul 18, 2024
[GRA3/SBG5][vRack Private Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Jul 18, 21:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 18/07/2024 21:00 UTC
End time : 18/07/2024 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our vRack infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 18, 17:32 UTC
[RBX2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 18, 17:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 18/07/2024 05:00 UTC
End time : 18/07/2024 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 10, 22:25 UTC
[RBX7/8/10][Cooling System] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Jul 18, 15:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/07/2024 06:00 UTC
End time : 18/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX7, RBX8 and RBX10

Thank you for your understanding.
May 20, 20:05 UTC
[GRA3][Infrastructure] - Network background work
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 18, 15:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 15/07/2024 07:00 UTC
End time : 18/07/2024 15:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive network background work.

Thank you for your understanding.
Jul 3, 07:24 UTC
[GRA3][Infrastructure] - Maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 18, 15:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 14:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 17/06/2024 06:00 UTC
End time : 18/07/2024 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our infrastructure in GRA3

Thank you for your understanding.
Jun 27, 14:26 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 18, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/07/2024 06:00 UTC
End time : 18/07/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 12, 22:34 UTC
[rbx/bhs/sbg/gra/lon1/fra1/waw1/bom1/sin1/syd][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 18, 13:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone.

Start time : 18/07/2024 12:00 UTC
End time : 18/07/2024 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jun 19, 22:09 UTC
[rbx/bhs/sbg/gra/lon1/fra1/waw1/bom1/sin1/syd][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 18, 09:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone.

Start time : 18/07/2024 07:30 UTC
End time : 18/07/2024 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jun 19, 22:09 UTC
[GRA1][Infrastructure] - Electrical background work - Rooms 107A - 108A - 128A
Completed - The scheduled maintenance has been completed.
Jul 18, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/07/2024 06:00 UTC
End time : 18/07/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 16, 13:07 UTC
Jul 17, 2024
[RBX2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 17, 18:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 17/07/2024 05:00 UTC
End time : 17/07/2024 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 10, 22:15 UTC
[GRA3][Infrastructure] - Electrical background work 300A/B
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 17, 14:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time :17/07/2024 12:00 UTC
End time : 17/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 4, 18:54 UTC
[BHS][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 17, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/07/2024 13:00 UTC
End time : 17/07/2024 19:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 4, 20:44 UTC
[GRA1][Cooling System] - G108A02
Completed - The scheduled maintenance has been completed.
Jul 17, 12:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 17/07/2024 06:00 UTC
End time : 17/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 17, 06:54 UTC
[rbx/bhs/sbg/gra/lon1/fra1/waw1/bom1/sin1/syd][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 17, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone.

Start time : 17/07/2024 07:30 UTC
End time : 17/07/2024 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Jun 19, 22:09 UTC
Jul 16, 2024
[GRA1][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 16, 15:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/07/2024 05:00 UTC
End time : 16/07/2024 14:30 UTC
Service impact : None
Service improvement : The objective of this maintenance is to ensure the good working of a generator

Thank you for your understanding.
Jul 16, 07:05 UTC
[GRA1][Cooling System] - Rack G132B08
Completed - The scheduled maintenance has been completed.
Jul 16, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/07/2024 06:55 UTC
End time : 16/07/2024 14:30 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jul 16, 09:00 UTC
[GRA1][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 16, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/07/2024 06:10 UTC
End time : 16/07/2024 14:10 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 12, 23:42 UTC
[SG1][Network] - Backbone incident notification
Resolved - Start Time : 12/07/2024 09:36 UTC
End Time : 12/07/2024 12:26 UTC
Service impact : Customers have experienced packet drops and some haven't been able to reach their services in Singapore (SGP)
Root cause : Network equipment hardware issue
Our technical teams resolved the issue. All impacted services are now operational.
Jul 16, 11:44 UTC
[WAW][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 16, 10:26 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 16/07/2024 10:00 UTC
Jul 16, 09:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/07/2024 07:00 UTC
End time : 16/07/2024 09:00 UTC
Service impact : During the intervention, an electrical interruption on servers may occur at WAW1.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 12, 01:38 UTC
Jul 15, 2024
[RBX5/RBX6][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 15, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:30 UTC
Scheduled - Start time : 15/07/2024 06:30 UTC
End time : 15/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Nov 8, 18:36 UTC
[RBX2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Jul 15, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 15/07/2024 06:00 UTC
End time : 15/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 15, 06:44 UTC
[SBG3][Cooling System] - Racks S336B02 to S336B09
Completed - The scheduled maintenance has been completed.
Jul 15, 15:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:51 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 13/06/2024 06:30 UTC
End time : 15/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jun 14, 08:50 UTC
[RBX2/RBX3//RBX5/RBX6][Infrastructure] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Jul 15, 15:04 UTC
Update - Please note the new end time for this maintenance :
End time : 18/07/2024 15:00 UTC
Jul 11, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 12:21 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 08/07/2024 06:00 UTC
End time : 11/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work.

Thank you for your understanding.
Jul 8, 12:20 UTC
[SBG3][Cooling System] - Racks S335B02 to S335B09
Completed - The scheduled maintenance has been completed.
Jul 15, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:46 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 13/06/2024 06:30 UTC
End time : 15/07/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Jun 14, 08:44 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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