Network & Infrastructure Status

OVHcloud Network Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[SGP2][Cooling System] - Rack SGP0202C03A maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 2026 - 01:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 01:30 UTC
End time : 22/01/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 22, 2026 01:30-10:00 UTC

[GLOBAL][Network Services] - BYOIP incident notification

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our BYOIP offer .

Here are some supplementary details :

Start time : 21/01/2026 08:00 UTC
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes.
Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 21, 2026 - 21:38 UTC

Investigating - We have determined the origin of the incident affecting our BYOIP offer.

Here are some supplementary details :

Start time : 21/01/2026 08:00 UTC
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 2026 - 11:50 UTC

[GRA2][Infrastructure] - G265 Electrical background work

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 2026 - 17:23 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 15/01/2026 15:45 UTC
End time : 23/01/2026 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 15, 2026 17:35 - Jan 23, 2026 17:35 UTC

[ITZVF01][Infrastructure] - Electrical infrastructure maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 07:04 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 30/01/2026 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jan 19, 2026 07:00 - Jan 30, 2026 18:00 UTC

[GRA2][Infrastructure] - Room G264 electrical background maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 2026 - 08:41 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/01/2026 07:22 UTC
End time : 23/01/2026 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 12, 2026 08:41 - Jan 23, 2026 14:30 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational

Infrastructure || Network Core Operational

Infrastructure || 3AZ Operational

IEB Operational

CCH Operational

MR9 Operational

Infrastructure || BHS Operational

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Operational

BHS7 Operational

BHS8 Operational

Infrastructure || ERI Operational

ERI1 Operational

Infrastructure || GRA Under Maintenance

GRA1 Operational

GRA2 Under Maintenance

GRA3 Operational

GRA4 Operational

Infrastructure || LIM Operational

LIM1 Operational

LIM2 Operational

LIM3 Operational

Infrastructure || RBX Operational

RBX1 Operational

RBX2 Operational

RBX3 Operational

RBX4 Operational

RBX5 Operational

RBX6 Operational

RBX7 Operational

RBX8 Operational

RBX10 Operational

Infrastructure || SBG Operational

SBG1 Operational

SBG3 Operational

SBG4 Operational

SBG5 Operational

Infrastructure || SGP Under Maintenance

SGP1 Operational

SGP2 Under Maintenance

Infrastructure || SYD Operational

SYD1 Operational

SYD2 Operational

SYD3 Operational

Infrastructure || WAW Operational

WAW1 Operational

Infrastructure || YNM Operational

YNM1 Operational

Infrastructure || YYZ Operational

YYZ01 Operational

Network Services || Additional IP Operational

Network Services || BYOIP delivery Partial Outage

Network Services || DNS Resolver Operational

RBX Operational

ERI Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

SBG Operational

Network Services || OVHcloud Connect Operational

Network Services || OVHcloud Load Balancer Operational

Network Services || RTvRack Operational

Network Services || vRack Private Network Operational

Network Services || vRack Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RBX8][Cooling System] - Rack R822R09 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 05:00 UTC
End time : 22/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 05, 2026 - 22:47 UTC

[RBX8][Cooling System] - Rack R807R18 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R802L19 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R821R19 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[ERI1][Cooling System] - Rack E103B04 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 19, 2025 - 08:05 UTC

[GRA2][Cooling System] - Rack G261A13 Jan `22`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 24, 2025 - 21:05 UTC

[ERI1][Cooling System] - Rack E103A09 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[ERI1][Cooling System] - Rack E103B03 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[GRA4][Cooling System] - Rack GRA0401D01B maintenance notification Jan `22`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 24, 2025 - 21:04 UTC

[GRA2][Cooling System] - Rack G264A10 Jan `22`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 24, 2025 - 21:04 UTC

[GRA2][Cooling System] - Rack G263A03 Jan `22`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 24, 2025 - 21:02 UTC

[ERI1][Cooling System] - Rack E103A08 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[WAW1][Cooling System] - Rack W12B02 maintenance notification Jan `22`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 08, 2025 - 22:09 UTC

[BHS8][Cooling System] - Rack BHS0816B05B Jan `22`, `2026` `12:00`-`20:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/01/2026 12:00 UTC
End time : 22/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 31, 2025 - 19:56 UTC

[BHS7][Cooling System] - Rack B717A10 Jan `22`, `2026` `12:00`-`20:30` UTC

[BHS7][Cooling System] - Rack B713A01 Jan `22`, `2026` `12:00`-`20:30` UTC

[RBX8][Cooling System] - Rack R831B15 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/01/2026 05:00 UTC
End time : 23/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 08, 2026 - 13:03 UTC

[RBX8][Cooling System] - Rack R832B12 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/01/2026 05:00 UTC
End time : 23/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 07, 2026 - 15:28 UTC

[RBX8][Cooling System] - Rack R831B09 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

[GRA2][Cooling System] - Rack G264A11 Jan `23`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/01/2026 07:00 UTC
End time : 23/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 24, 2025 - 20:59 UTC

[GRA2][Cooling System] - Rack G263B11 Jan `23`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G261A14 Jan `23`, `2026` `07:00`-`15:00` UTC

[RBX8][Cooling System] - Rack R831B02 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/01/2026 05:00 UTC
End time : 26/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Posted on Jan 12, 2026 - 19:09 UTC

[RBX8][Cooling System] - Rack R803L23 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/01/2026 05:00 UTC
End time : 26/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 15, 2026 - 00:22 UTC

[RBX8][Cooling System] - Rack R804R18 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

[ERI1][Cooling System] - Rack E103A11 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/01/2026 07:00 UTC
End time : 26/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 19, 2025 - 08:57 UTC

[GRA2][Cooling System] - Rack G263B12 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/01/2026 07:00 UTC
End time : 26/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 07, 2026 - 15:33 UTC

[GRA2][Cooling System] - Rack G264A13 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103B05 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[WAW1][Cooling System] - Rack W12B04 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103B06 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G265A10 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A10 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G261B03 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[BOM/SIN/SYD][Network] - Backbone Maintenance Notification Jan `26`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 26/01/2026 09:00 UTC
End time : 26/01/2026 11:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Posted on Jan 19, 2026 - 21:16 UTC

[BHS7][Cooling System] - Rack B701A06 maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/01/2026 12:00 UTC
End time : 26/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 07, 2026 - 16:46 UTC

[BHS8][Cooling System] - Rack BHS0816A05C maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/01/2026 12:00 UTC
End time : 26/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 07, 2026 - 15:40 UTC

[BHS7][Cooling System] - Rack B714A01 maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

[SYD3][Cooling System] - Rack SYD0301A04B maintenance notification Jan `26`, `2026` `21:00` - Jan `27`, `2026` `12:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/01/2026 21:00 UTC
End time : 27/01/2026 12:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 05, 2026 - 23:06 UTC

[SGP2][Cooling System] - Rack SGP0202A02B maintenance notification Jan `27`, `2026` `01:30`-`07:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 01:30 UTC
End time : 27/01/2026 07:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 05, 2026 - 23:18 UTC

[RBX8][Cooling System] - Rack R831B10 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 05:00 UTC
End time : 27/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Posted on Jan 12, 2026 - 19:11 UTC

[RBX8][Cooling System] - Rack R831B03 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R832B11 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 27/01/2026 05:00 UTC
End time : 27/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 15, 2026 - 00:26 UTC

[RBX8][Cooling System] - Rack R803R24 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[GRA2][Cooling System] - Rack G264A14 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 07:00 UTC
End time : 27/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 08, 2026 - 14:45 UTC

[SGP2][Cooling System] - Rack SGP0202A03A maintenance notification Jan `27`, `2026` `07:00`-`12:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 07:00 UTC
End time : 27/01/2026 12:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jan 05, 2026 - 23:26 UTC

[GRA2][Cooling System] - Rack G265A11 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A13 maintenance notification Jan `27`, `2026` `07:00`-`17:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 07:00 UTC
End time : 27/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 19, 2025 - 09:08 UTC

[GRA2][Cooling System] - Rack G263B13 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A12 maintenance notification Jan `27`, `2026` `07:00`-`17:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/01/2026 07:00 UTC
End time : 27/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Dec 19, 2025 - 09:07 UTC

Past Incidents

Jan 22, 2026

Unresolved incident: [SGP2][Cooling System] - Rack SGP0202C03A maintenance notification.

Jan 21, 2026

[BHS8][Cooling System] - Rack BHS0816B03A

Completed - The scheduled maintenance has been completed.
Jan 21, 20:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 12:00 UTC
End time : 21/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 31, 19:52 UTC

[BHS7][Cooling System] - Rack B708A14

Completed - The scheduled maintenance has been completed.
Jan 21, 20:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:00 UTC

[BHS6][Cooling System] - Rack T06F15

Completed - The scheduled maintenance has been completed.
Jan 21, 20:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:01 UTC

[GRA3][Network] - Room GRA0325 Network equipment maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 17:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:04 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network core equipment.

Thank you for your understanding.
Dec 30, 22:59 UTC

[GRA3][Network] - Room GRA0323 Network equipment maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 17:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:05 UTC

[GRA1][Network] - Rack G117A15 vRack incident notification

Resolved - We are pleased to inform you that the incident affecting our vRack Private Network offer on rack G117A15 in GRA1 has been resolved.

Start time : 21/01/2026 13:16 UTC
End time : 21/01/2026 13:54 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 16:19 UTC

Identified - We are currently experiencing an incident affecting our vRack Private Network offer on rack G117A15 in GRA1.

Here are some supplementary details :
Start time : 21/01/2026 13:16 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our technical teams are working to restore the service.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 13:18 UTC

[GRA3][Cooling System] - Rack GRA0321B05C maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 16:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 21:03 UTC

[GRA3][Cooling System] - Rack GRA0320A06C maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 16:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:02 UTC

[GRA3][Cooling System] - Rack GRA0321B05B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 16:06 UTC

Update - The current maintenance will take more time than expected.
Below you can find new information about the operation.

Start time : 20/01/2026 07:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Jan 20, 16:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:55 UTC

[RBX8][Cooling System] - Rack R821R22 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 16:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 05:00 UTC
End time : 21/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 5, 22:29 UTC

[WAW1][Cooling System] - Rack W03A08 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 14:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 8, 21:59 UTC

[GRA4][Cooling System] - Rack GRA0401C01B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 14:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:03 UTC

[GRA2][Cooling System] - Rack G261A12 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 14:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:02 UTC

[ERI1][Cooling System] - Rack E103B02 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 21, 14:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:54 UTC

[GRA3][Network] - vRack Network incident notification

Resolved - We are pleased to inform you that the incident affecting our vRack Private Network offer on rack GRA0328B06A has been resolved.

Start time : 21/01/2026 10:58 UTC
End time : 21/01/2026 12:39 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 14:09 UTC

Identified - We are currently experiencing an incident affecting our vRack Private Network offer on rack GRA0328B06A in GRA3.

Here are some supplementary details :
Start time : 21/01/2026 10:58 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our technical teams are working to restore the service.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 11:11 UTC

[RBX8][Cooling System] - Rack R822L23 maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 21, 12:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 UTC

[RBX8][Cooling System] - Rack R820R25 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 UTC

[RBX8][Cooling System] - Rack R831A13 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:01 UTC

[ERI1][Cooling System] - Rack E103B01 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 08:02 UTC

[ERI1][Cooling System] - Rack E103A07 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 08:00 UTC

[ERI1][Cooling System] - Rack E103A06 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:59 UTC

[SGP2][Cooling System] - Rack SGP0202A02A maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/01/2026 01:30 UTC
End time : 21/01/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 5, 21:46 UTC

[LIM/WAW][Infrastructure] - Backbone incident notification

Resolved - We would like to inform you that the incident on our Backbone Infrastructure has now been resolved.

Here is detail for this incident :
Start time : 20/01/2026 20:45 UTC
End time : 20/01/2026 20:53 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jan 21, 03:02 UTC

Monitoring - Service has been fully restored since 20/01/2026 20:53 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/01/2026 20:45 UTC
Impacted Service(s) : Disturbances were observed on LIM and WAW backbones.
Customers Impact : Customers have experienced traffic disturbances in the LIM and WAW regions.
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 20, 21:12 UTC

Jan 20, 2026

[BHS7][Cooling System] - Rack B719B12

Completed - The scheduled maintenance has been completed.
Jan 20, 19:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 12:00 UTC
End time : 20/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 31, 19:49 UTC

[BHS8][Cooling System] - Rack BHS0816B02B

Completed - The scheduled maintenance has been completed.
Jan 20, 19:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 UTC

[BHS6][Cooling System] - Rack T06F14

Completed - The scheduled maintenance has been completed.
Jan 20, 19:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:01 UTC

[RBX8][Cooling System] - Rack R831B12 maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jan 20, 15:52 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/01/2026 05:00 UTC
End time : 26/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Jan 12, 19:07 UTC

[ERI1][Cooling System] - Rack E103A05 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:49 UTC

[RBX8][Cooling System] - Rack R803L21 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 05:00 UTC
End time : 20/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 5, 21:44 UTC

[RBX8][Cooling System] - Rack R831B08 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:02 UTC

[GRA4][Cooling System] - Rack GRA0401B01B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:03 UTC

[GRA2][Cooling System] - Rack G261A10 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:02 UTC

[GRA3][Cooling System] - Rack GRA0320A06B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:03 UTC

[RBX8][Cooling System] - Rack R822R08 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:01 UTC

[RBX8][Cooling System] - Rack R822R21 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 15:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:01 UTC

[SBG3][Cooling System] - Rack S355A05

Completed - The scheduled maintenance has been completed.
Jan 20, 14:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:31 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 20/01/2026 08:30 UTC
End time : 20/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack S355A05.

Thank you for your understanding.
Jan 20, 08:25 UTC

[WAW1][Cooling System] - Rack W03B15 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 14:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 8, 21:47 UTC

[SBG3][Cooling System] - Rack S357A01

Completed - The scheduled maintenance has been completed.
Jan 20, 13:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:31 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 20/01/2026 08:30 UTC
End time : 20/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack S357A01.

Thank you for your understanding.
Jan 20, 08:28 UTC

[ERI1][Cooling System] - Rack ERI0113D05B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 13:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:43 UTC

[RBX8][Cooling System] - Rack R821L22 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 20, 12:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 UTC

[ERI1][Cooling System] - Rack E103A04 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:50 UTC

[SBG3][Cooling System] - Rack S356A04

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 20/01/2026 08:30 UTC
End time : 20/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack S356A04.

Thank you for your understanding.
Jan 20, 08:26 UTC

[SBG3][Cooling System] - Rack S355A04

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 20/01/2026 08:30 UTC
End time : 20/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack S355A04.

Thank you for your understanding.
Jan 20, 08:23 UTC

[ERI1][Cooling System] - Rack ERI0113D05A maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 07:45 UTC

[GRA1][Cooling System] - Rack G133A19 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 17/01/2026 05:00 UTC
End time : 20/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 16, 18:33 UTC

[GRA1][Cooling System] - Rack G133A18 maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:01 UTC

Jan 19, 2026

[BHS6][Cooling System] - Rack T06F12

Completed - The scheduled maintenance has been completed.
Jan 19, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 12:00 UTC
End time : 19/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 31, 15:35 UTC

[BHS7][Cooling System] - Rack B719B11

Completed - The scheduled maintenance has been completed.
Jan 19, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 UTC

[BHS8][Cooling System] - Rack BHS0816A04C

Completed - The scheduled maintenance has been completed.
Jan 19, 20:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:00 UTC

[LIM][Infrastructure] - Backbone incident notification

Resolved - We are pleased to inform you that the incident affecting our Backbone has been resolved.

Start time : 19/01/2026 17:21 UTC
End time : 19/01/2026 18:27 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 19, 19:12 UTC

Investigating - We are currently investigating an incident affecting our Backbone offering, which is causing temporary latency issue in Limburg.

Here are some supplementary details :
Start time : 19/01/2026 17:21 UTC
Impacted Service(s) : Increased latency on our backbone infrastructure.
Customer Impact : Customers are experiencing traffic disturbances in the LIM region.
Root Cause : This incident is caused by our provider.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 19, 18:28 UTC

[ERI1][Cooling System] - Rack E103A03 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 15:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 06:55 UTC

[GRA2][Cooling System] - Rack G261A07 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 15:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:45 UTC

[GRA04][Cooling System] - Rack GRA0401B01A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 15:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:05 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:49 UTC

[GRA3][Cooling System] - Rack GRA0320A06A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 15:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:41 UTC

[WAW1][Cooling System] - Rack W03B14 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 14:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 8, 21:38 UTC

[GRA3][Cooling System] - Rack GRA0321B04B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 13:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:04 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:48 UTC

[RBX8][Cooling System] - Rack R808L16 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 13:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/01/2026 05:00 UTC
End time : 19/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 5, 21:35 UTC

[RBX8][Cooling System] - Rack R831B11 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 13:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:01 UTC

[RBX8][Cooling System] - Rack R820R21 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 13:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:02 UTC

[GLOBAL][Backbone] - Equipment maintenance notification

Completed - The maintenance has been postponed and will be re-scheduled.
Jan 19, 13:17 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 02/02/2026 09:00 UTC
End time: 02/02/2026 11:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in the regions listed below :
- AMS
- BRU
- LON
- MAD
- MIA
- MIL
- PAR
- VIE
- WAW

Thank you for your understanding.
Dec 15, 21:09 UTC

[GLOBAL][Backbone] - Equipment maintenance notification

Completed - The maintenance has been postponed and will be re-scheduled.
Jan 19, 13:14 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 26/01/2026 09:00 UTC
End time: 26/01/2026 11:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment .

Thank you for your understanding.
Jan 14, 19:32 UTC

[RBX8][Cooling System] - Rack R821R20 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 13:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:02 UTC

[ERI1][Cooling System] - Rack E103A02 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 12:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:02 UTC

[ERI1][Cooling System] - Rack ERI0113C05B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 12:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:03 UTC

[RBX8][Cooling System] - Rack R831B13 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 12:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 UTC

[ERI1][Cooling System] - Rack ERI0113C05A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:02 UTC

[BOM1/BOM/SIN1/SIN/SYD][Backbone] - Equipment maintenance notification

Completed - The current maintenance has been canceled and she will be rescheduled later.
Jan 19, 09:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 19/01/2026 09:00 UTC
End time: 19/01/2026 11:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment .

Thank you for your understanding.
Jan 14, 18:03 UTC

Jan 18, 2026

[SGP][Network] - Backbone incident notification

Resolved - We are pleased to inform you that the incident affecting our Backbone infrastructure has been resolved.

Start time : 18/01/2026 15:00 UTC
End time : 18/01/2026 17:20 UTC
Root Cause : This incident was caused by a gateway overloading.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 18, 17:37 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer in the SGP region.

Here are some supplementary details :
Start time : 18/01/2026 15:00 UTC
Impacted Service(s) : Increased latency on the SGP backbone infrastructure.
Customer Impact : Customers are experiencing traffic disturbances in the SGP region.
Root Cause : This incident is caused by a gateway overloading.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 18, 16:33 UTC

Investigating - We are currently experiencing an event affecting our Backbone infrastructure on Singapour.
Here are some supplementary details :

Start time : 18/01/2026 15:00 UTC
Impacted Service(s) : Increased latency on the SGP backbone infrastructure.
Customer Impact : Customers are experiencing traffic disturbances in the SGP region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 18, 16:19 UTC

Jan 17, 2026

Jan 16, 2026

[GRA3][Cooling System] - Rack GRA0320A05C maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/01/2026 07:00 UTC
End time : 16/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 05:28 UTC

[GRA3][Cooling System] - Rack GRA0320A02A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/01/2026 07:00 UTC
End time : 16/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:40 UTC

[RBX8][Cooling System] - Rack R808L19 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:03 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/01/2026 07:00 UTC
End time : 16/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 29, 22:34 UTC

[GRA2][Cooling System] - Rack G261A03 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:02 UTC

[GRA3][Cooling System] - Rack GRA0320A02B maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/01/2026 07:00 UTC
End time : 16/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 24, 20:35 UTC

[SBG3][Infrastructure] - Room S350 Electrical background work

Completed - The scheduled maintenance has been completed.
Jan 16, 15:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:05 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 14/01/2026 07:50 UTC
End time : 16/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 14, 08:04 UTC

[SBG5][Infrastructure] - Electrical background maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 16, 15:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:06 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/01/2026 07:35 UTC
End time : 16/01/2026 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 12, 08:06 UTC

[RBX8][Cooling System] - Rack R820L02 maintenance notification

Completed - The maintenance won’t be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jan 16, 14:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:03 UTC

[RBX8][Cooling System] - Rack R822R07

Completed - The scheduled maintenance has been completed.
Jan 16, 14:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/01/2026 08:00 UTC
End time : 16/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 30, 07:47 UTC

[YNM1][Network] - Rack YNM0102F03C - YNM0102F04C maintenance notification

Completed - We would like to inform you that the maintenance on our electrical infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 16, 05:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Network infrastructure.

Start time : 15/01/2026 19:30 UTC
End time : 15/01/2026 21:30 UTC
Service impact : The servers in both racks will be unavailable during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Network infrastructure.

Thank you for your understanding.
Dec 17, 02:33 UTC

[GRA2][Infrastructure] - Room G263 electrical background maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:27 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/01/2026 07:21 UTC
End time : 23/01/2026 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 12, 08:26 UTC

Jan 15, 2026

[BHS6][Cooling System] - Rack T06F11 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational
Jan 15, 21:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 12:00 UTC
End time : 15/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 18, 05:41 UTC

[BHS8][Cooling System] - Rack BHS0816B01A maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are operational
Jan 15, 21:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:01 UTC

[BHS7][Cooling System] - Rack B719B10 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 21:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:00 UTC

[SEA][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jan 15, 17:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 15/01/2026 16:00 UTC
End time : 15/01/2026 17:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Jan 15, 12:10 UTC

[RBX8][Cooling System] - Rack R807R14 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:04 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 29, 22:29 UTC

[RBX8][Cooling System] - Rack R808L26 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:04 UTC

[RBX8][Cooling System] - Rack R806R13 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:05 UTC

[GRA2][Cooling System] - Rack G261A02 maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 19, 05:26 UTC

[GRA3][Cooling System] - Rack GRA0320A05B maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:01 UTC

[GRA3][Cooling System] - Rack GRA0321B03B maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 16:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:04 UTC

[SBG5][Cooling System] - Rack SBG0505B04A maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 15:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:45 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/01/2026 07:33 UTC
End time : 15/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jan 15, 07:44 UTC

[ERI1][Cooling System] - Rack ERI0113D04B maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are operational again.
Jan 15, 14:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 15, 22:28 UTC

[ERI1][Cooling System] - Rack ERI0113D03B maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are operational again.
Jan 15, 14:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:02 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 15, 22:25 UTC

[WAW1][Cooling System] - Rack W17A14 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 15, 13:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:02 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 8, 20:52 UTC

[ERI1][Cooling System] - Rack ERI0113D04A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 15, 12:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 15, 22:27 UTC

[ERI1][Cooling System] - Rack ERI0113D03A maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 15, 10:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Dec 15, 22:24 UTC

[GRA2][Infrastructure] - Room G262 electrical background maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 15, 06:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:19 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/01/2026 07:19 UTC
End time : 23/01/2026 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jan 12, 08:18 UTC

Jan 14, 2026

Jan 13, 2026

No incidents reported.

Jan 12, 2026

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

About This Site

Scheduled Maintenance

[RBX8][Cooling System] - Rack R822R09 maintenance notification Jan 22, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R807R18 maintenance notification Jan 22, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R802L19 maintenance notification Jan 22, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R821R19 maintenance notification Jan 22, 2026 05:00-16:00 UTC

[ERI1][Cooling System] - Rack E103B04 maintenance notification Jan 22, 2026 07:00-17:00 UTC

[GRA2][Cooling System] - Rack G261A13 Jan 22, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103A09 maintenance notification Jan 22, 2026 07:00-17:00 UTC

[ERI1][Cooling System] - Rack E103B03 maintenance notification Jan 22, 2026 07:00-17:00 UTC

[GRA4][Cooling System] - Rack GRA0401D01B maintenance notification Jan 22, 2026 07:00-15:00 UTC

[GRA2][Cooling System] - Rack G264A10 Jan 22, 2026 07:00-15:00 UTC

[GRA2][Cooling System] - Rack G263A03 Jan 22, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103A08 maintenance notification Jan 22, 2026 07:00-17:00 UTC

[WAW1][Cooling System] - Rack W12B02 maintenance notification Jan 22, 2026 07:00-15:00 UTC

[BHS8][Cooling System] - Rack BHS0816B05B Jan 22, 2026 12:00-20:30 UTC

[BHS7][Cooling System] - Rack B717A10 Jan 22, 2026 12:00-20:30 UTC

[BHS7][Cooling System] - Rack B713A01 Jan 22, 2026 12:00-20:30 UTC

[RBX8][Cooling System] - Rack R831B15 maintenance notification Jan 23, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R832B12 maintenance notification Jan 23, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R831B09 maintenance notification Jan 23, 2026 05:00-16:00 UTC

[GRA2][Cooling System] - Rack G264A11 Jan 23, 2026 07:00-15:00 UTC

[GRA2][Cooling System] - Rack G263B11 Jan 23, 2026 07:00-15:00 UTC

[GRA2][Cooling System] - Rack G261A14 Jan 23, 2026 07:00-15:00 UTC

[RBX8][Cooling System] - Rack R831B02 maintenance notification Jan 26, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R803L23 maintenance notification Jan 26, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R804R18 maintenance notification Jan 26, 2026 05:00-16:00 UTC

[ERI1][Cooling System] - Rack E103A11 maintenance notification Jan 26, 2026 07:00-17:00 UTC

[GRA2][Cooling System] - Rack G263B12 maintenance notification Jan 26, 2026 07:00-15:00 UTC

[GRA2][Cooling System] - Rack G264A13 maintenance notification Jan 26, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103B05 maintenance notification Jan 26, 2026 07:00-17:00 UTC

[WAW1][Cooling System] - Rack W12B04 maintenance notification Jan 26, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103B06 maintenance notification Jan 26, 2026 07:00-17:00 UTC

[GRA2][Cooling System] - Rack G265A10 maintenance notification Jan 26, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103A10 maintenance notification Jan 26, 2026 07:00-17:00 UTC

[GRA2][Cooling System] - Rack G261B03 maintenance notification Jan 26, 2026 07:00-15:00 UTC

[BOM/SIN/SYD][Network] - Backbone Maintenance Notification Jan 26, 2026 09:00-11:00 UTC

[BHS7][Cooling System] - Rack B701A06 maintenance notification Jan 26, 2026 12:00-20:30 UTC

[BHS8][Cooling System] - Rack BHS0816A05C maintenance notification Jan 26, 2026 12:00-20:30 UTC

[BHS7][Cooling System] - Rack B714A01 maintenance notification Jan 26, 2026 12:00-20:30 UTC

[SYD3][Cooling System] - Rack SYD0301A04B maintenance notification Jan 26, 2026 21:00 - Jan 27, 2026 12:00 UTC

[SGP2][Cooling System] - Rack SGP0202A02B maintenance notification Jan 27, 2026 01:30-07:00 UTC

[RBX8][Cooling System] - Rack R831B10 maintenance notification Jan 27, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R831B03 maintenance notification Jan 27, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R832B11 maintenance notification Jan 27, 2026 05:00-16:00 UTC

[RBX8][Cooling System] - Rack R803R24 maintenance notification Jan 27, 2026 05:00-16:00 UTC

[GRA2][Cooling System] - Rack G264A14 maintenance notification Jan 27, 2026 07:00-15:00 UTC

[SGP2][Cooling System] - Rack SGP0202A03A maintenance notification Jan 27, 2026 07:00-12:30 UTC

[GRA2][Cooling System] - Rack G265A11 maintenance notification Jan 27, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103A13 maintenance notification Jan 27, 2026 07:00-17:00 UTC

[GRA2][Cooling System] - Rack G263B13 maintenance notification Jan 27, 2026 07:00-15:00 UTC

[ERI1][Cooling System] - Rack E103A12 maintenance notification Jan 27, 2026 07:00-17:00 UTC

Past Incidents

[RBX8][Cooling System] - Rack R822R09 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R807R18 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R802L19 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R821R19 maintenance notification Jan `22`, `2026` `05:00`-`16:00` UTC

[ERI1][Cooling System] - Rack E103B04 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G261A13 Jan `22`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A09 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[ERI1][Cooling System] - Rack E103B03 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[GRA4][Cooling System] - Rack GRA0401D01B maintenance notification Jan `22`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G264A10 Jan `22`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G263A03 Jan `22`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A08 maintenance notification Jan `22`, `2026` `07:00`-`17:00` UTC

[WAW1][Cooling System] - Rack W12B02 maintenance notification Jan `22`, `2026` `07:00`-`15:00` UTC

[BHS8][Cooling System] - Rack BHS0816B05B Jan `22`, `2026` `12:00`-`20:30` UTC

[BHS7][Cooling System] - Rack B717A10 Jan `22`, `2026` `12:00`-`20:30` UTC

[BHS7][Cooling System] - Rack B713A01 Jan `22`, `2026` `12:00`-`20:30` UTC

[RBX8][Cooling System] - Rack R831B15 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R832B12 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R831B09 maintenance notification Jan `23`, `2026` `05:00`-`16:00` UTC

[GRA2][Cooling System] - Rack G264A11 Jan `23`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G263B11 Jan `23`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G261A14 Jan `23`, `2026` `07:00`-`15:00` UTC

[RBX8][Cooling System] - Rack R831B02 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R803L23 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R804R18 maintenance notification Jan `26`, `2026` `05:00`-`16:00` UTC

[ERI1][Cooling System] - Rack E103A11 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G263B12 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[GRA2][Cooling System] - Rack G264A13 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103B05 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[WAW1][Cooling System] - Rack W12B04 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103B06 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G265A10 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A10 maintenance notification Jan `26`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G261B03 maintenance notification Jan `26`, `2026` `07:00`-`15:00` UTC

[BOM/SIN/SYD][Network] - Backbone Maintenance Notification Jan `26`, `2026` `09:00`-`11:00` UTC

[BHS7][Cooling System] - Rack B701A06 maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

[BHS8][Cooling System] - Rack BHS0816A05C maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

[BHS7][Cooling System] - Rack B714A01 maintenance notification Jan `26`, `2026` `12:00`-`20:30` UTC

[SYD3][Cooling System] - Rack SYD0301A04B maintenance notification Jan `26`, `2026` `21:00` - Jan `27`, `2026` `12:00` UTC

[SGP2][Cooling System] - Rack SGP0202A02B maintenance notification Jan `27`, `2026` `01:30`-`07:00` UTC

[RBX8][Cooling System] - Rack R831B10 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R831B03 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R832B11 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[RBX8][Cooling System] - Rack R803R24 maintenance notification Jan `27`, `2026` `05:00`-`16:00` UTC

[GRA2][Cooling System] - Rack G264A14 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

[SGP2][Cooling System] - Rack SGP0202A03A maintenance notification Jan `27`, `2026` `07:00`-`12:30` UTC

[GRA2][Cooling System] - Rack G265A11 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A13 maintenance notification Jan `27`, `2026` `07:00`-`17:00` UTC

[GRA2][Cooling System] - Rack G263B13 maintenance notification Jan `27`, `2026` `07:00`-`15:00` UTC

[ERI1][Cooling System] - Rack E103A12 maintenance notification Jan `27`, `2026` `07:00`-`17:00` UTC