In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 02, 2026 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.
Start time : 02/02/2026 06:00 UTC
End time : 05/02/2026 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Feb 2, 2026 06:00 - Feb 5, 2026 17:00 UTC
Update - The current maintenance will take more time than expected.
Below you can find more information regarding this operation.
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 19/01/2026 07:00 UTC
End time : 06/02/2026 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jan 30, 2026 - 16:17 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 23, 2026 - 15:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 2026 - 07:04 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 19/01/2026 07:00 UTC
End time : 30/01/2026 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jan 19, 2026 07:00 - Feb 6, 2026 18:00 UTC
Update - We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Investigation is ongoing.
Our teams have identified the root-cause and are preparing a fix.
At this stage, the release of IP prefixes is possible through API and the Manager. Customers is still not able to order new BYOIP prefixes until further notice.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 22, 2026 - 20:10 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our BYOIP offer .
Here are some supplementary details :
Start time : 21/01/2026 08:00 UTC
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes.
Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Jan 21, 2026 - 21:38 UTC
Investigating - We have determined the origin of the incident affecting our BYOIP offer.
Here are some supplementary details :
Start time : 21/01/2026 08:00 UTC
Impacted Service(s) : BYOIP delivery and release.
Customers Impact : As a result, we have to stop provisioning new BYOIP prefixes. Customers will not be able to request new BYOIP ranges or release existing ones until a solution is identified.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 2026 - 11:50 UTC