Network & Infrastructure Status

OVHcloud Network Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[BRU][Network] - Backbone maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2025 - 19:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/08/2025 19:00 UTC
End time : 13/08/2025 04:00 UTC
Service impact : Customers may face some latency.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.
Jul 15, 2025 19:00 - Jul 16, 2025 04:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational

Infrastructure || Network Core Operational

Infrastructure || 3AZ Operational

IEB Operational

CCH Operational

MR9 Operational

Infrastructure || BHS Operational

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Operational

BHS7 Operational

BHS8 Operational

Infrastructure || ERI Operational

ERI1 Operational

Infrastructure || GRA Operational

GRA1 Operational

GRA2 Operational

GRA3 Operational

GRA4 Operational

Infrastructure || LIM Operational

LIM1 Operational

LIM2 Operational

LIM3 Operational

Infrastructure || RBX Operational

RBX1 Operational

RBX2 Operational

RBX3 Operational

RBX4 Operational

RBX5 Operational

RBX6 Operational

RBX7 Operational

RBX8 Operational

RBX10 Operational

Infrastructure || SBG Operational

SBG1 Operational

SBG3 Operational

SBG4 Operational

SBG5 Operational

Infrastructure || SGP Operational

SGP1 Operational

SGP2 Operational

Infrastructure || SYD Operational

SYD1 Operational

SYD2 Operational

SYD3 Operational

Infrastructure || WAW Operational

WAW1 Operational

Infrastructure || YNM Operational

YNM1 Operational

Infrastructure || YYZ Operational

YYZ01 Operational

Network Services || Additional IP Operational

Network Services || BYOIP delivery Operational

Network Services || DNS Resolver Operational

RBX Operational

ERI Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

SBG Operational

Network Services || OVHcloud Connect Operational

Network Services || OVHcloud Load Balancer Operational

Network Services || RTvRack Operational

Network Services || vRack Private Network Operational

Network Services || vRack Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RBX8][Cooling System] - Rack R802R19 Jul `21`, `2025` `04:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 04:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 03, 2025 - 15:24 UTC

[YNM1][Cooling System] - Rack YNM0102H02B Jul `21`, `2025` `04:30`-`12:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 04:30 UTC
End time : 21/07/2025 12:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 07, 2025 - 12:31 UTC

[LIM3][Cooling System] - Rack LIM0305A05B Jul `21`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 05:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 09:19 UTC

[LIM3][Cooling System] - Rack LIM0305A06C Jul `21`, `2025` `05:00`-`15:00` UTC

[SBG5][Cooling System] - Rack SBG0501A05C Jul `21`, `2025` `06:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 10, 2025 - 07:25 UTC

[WAW1][Cooling System] - Rack WAW0106B02C Jul `21`, `2025` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 17:55 UTC

[SBG5][Cooling System] - Rack SBG0504A04C Jul `21`, `2025` `06:00`-`15:00` UTC

[GRA3][Cooling System] - Rack GRA0320B04A Jul `21`, `2025` `06:30`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:30 UTC
End time : 21/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 25, 2025 - 21:00 UTC

[SGP2][Infrastructure] - Electrical maintenance notification Jul `21`, `2025` `07:30`-`11:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 21/07/2025 07:30 UTC
End time : 21/07/2025 11:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in SGP2.

Thank you for your understanding.
Posted on Jul 15, 2025 - 20:10 UTC

[BHS8][Cooling System] - Rack BHS0817A01A Jul `21`, `2025` `11:00`-`19:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 11:00 UTC
End time : 21/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 09, 2025 - 15:04 UTC

[RBX8][Cooling System] - Rack R802R18 Jul `22`, `2025` `04:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 04:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 03, 2025 - 15:26 UTC

[LIM3][Cooling System] - Rack LIM0305B03C Jul `22`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 05:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 09:10 UTC

[LIM3][Cooling System] - Rack LIM0306B06B Jul `22`, `2025` `05:00`-`15:00` UTC

[SBG5][Cooling System] - Rack SBG0501A05B Jul `22`, `2025` `06:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 16, 2025 - 22:11 UTC

[WAW1][Cooling System] - Rack WAW0106A05C Jul `22`, `2025` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:00 UTC
End time : 22/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 17:56 UTC

[SBG5][Cooling System] - Rack SBG0504A04B Jul `22`, `2025` `06:00`-`15:00` UTC

[GRA3][Cooling System] - Rack GRA0320B07A Jul `22`, `2025` `06:30`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:30 UTC
End time : 22/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 25, 2025 - 21:02 UTC

[WAW1][Infrastructure] - Electrical background work Rack W11B09 Jul `22`, `2025` `08:30`-`10:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 22/07/2025 08:30 UTC
End time : 22/07/2025 10:00 UTC
Service impact : Servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 08, 2025 - 21:53 UTC

[BHS8][Cooling System] - Rack BHS0814B02C Jul `22`, `2025` `11:00`-`19:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 11:00 UTC
End time : 22/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 09, 2025 - 15:18 UTC

[GRA][Network] - Backbone maintenance notification Jul `22`, `2025` `20:00` - Jul `23`, `2025` `04:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 22/07/2025 20:00 UTC
End time : 23/07/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 18, 2025 - 22:43 UTC

[LIM3][Cooling System] - Rack LIM0304A03C Jul `23`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 05:00 UTC
End time : 23/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 09:14 UTC

[SBG5][Cooling System] - Rack SBG0501A05A Jul `23`, `2025` `06:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 10, 2025 - 07:54 UTC

[WAW1][Cooling System] - Rack WAW0118B02C Jul `23`, `2025` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 17:58 UTC

[SBG5][Cooling System] - Rack SBG0504A04A Jul `23`, `2025` `06:00`-`15:00` UTC

[RBX8][Infrastructure] - Rack R806L17 / R806L18 / R806L19 Jul `23`, `2025` `06:00`-`08:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:12 UTC

[GRA3][Cooling System] - Rack GRA0321B06A Jul `23`, `2025` `06:30`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:30 UTC
End time : 23/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 25, 2025 - 20:56 UTC

[RBX8][Infrastructure] - Rack R806L20 / R806L21 / R806L22 Jul `23`, `2025` `08:00`-`10:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/07/2025 08:00 UTC
End time : 23/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:16 UTC

[BHS8][Cooling System] - Rack BHS0815A03A Jul `23`, `2025` `11:00`-`19:25` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 11:00 UTC
End time : 23/07/2025 19:25 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 09, 2025 - 16:36 UTC

[LIM][Network] - Backbone maintenance notification Jul `23`, `2025` `21:00` - Jul `24`, `2025` `04:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 23/07/2025 21:00 UTC
End time : 24/07/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 18, 2025 - 22:40 UTC

[GRA1][Network] - Room G125 maintenance notification Jul `23`, `2025` `23:30` - Jul `24`, `2025` `01:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.

This may temporarily affect availability.

Start time : 23/07/2025 23:30 UTC
End time : 24/07/2025 01:30 UTC
Service impact : Public network will be temporarily unavailable for some servers in room G125.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .

Thank you for your understanding.
Posted on Jul 09, 2025 - 00:43 UTC

[LIM3][Cooling System] - Rack LIM0306A06A Jul `24`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 05:00 UTC
End time : 24/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 30, 2025 - 09:24 UTC

[SBG5][Cooling System] - Rack SBG0501A06C Jul `24`, `2025` `06:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 16, 2025 - 22:17 UTC

[WAW1][Cooling System] - Rack WAW0118B03A Jul `24`, `2025` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 01, 2025 - 14:56 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jul `24`, `2025` `06:00`-`15:00` UTC

[RBX8][Infrastructure] - Rack R806L23 / R806L24 / R806L25 Jul `24`, `2025` `06:00`-`08:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:18 UTC

[RBX8][Infrastructure] - Rack R806L26 / R806L27 / R806R13 Jul `24`, `2025` `08:00`-`10:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 24/07/2025 08:00 UTC
End time : 24/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:24 UTC

[BHS8][Cooling System] - Rack BHS0815A04A Jul `24`, `2025` `11:00`-`19:29` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 11:00 UTC
End time : 24/07/2025 19:29 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 09, 2025 - 16:50 UTC

[TH2/PA3][Ovhcloud Connect] - Partner Maintenance Operation Jul `24`, `2025` `20:00`-`23:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Ovhcloud Connect infrastructure.

Start time : 24/07/2025 20:00 UTC
End time : 24/07/2025 23:00 UTC
Service impact : At one time during our partner's maintenance, the OVHcloud Connect services at TH2 and PA3 will be interrupted for 3 minutes.
Service improvement : A partner need to do some background work on some of its infrastructure's related to Telehouse OVH and EQUINIX PA3 OVH.

Thank you for your understanding.
Posted on Jul 03, 2025 - 21:06 UTC

[RBX8][Infrastructure] - Rack R806R14 / R806R15 / R806R16 Jul `25`, `2025` `06:00`-`08:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 25/07/2025 06:00 UTC
End time : 25/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:33 UTC

[RBX8][Infrastructure] - Rack R806L22 Jul `25`, `2025` `08:00`-`10:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 25/07/2025 08:00 UTC
End time : 25/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 18, 2025 - 00:07 UTC

[RBX8][Cooling System] - Rack R808R19 Jul `28`, `2025` `04:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 04:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 03, 2025 - 15:28 UTC

[LIM3][Cooling System] - Rack LIM0306B04B Jul `28`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 05:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 07, 2025 - 13:17 UTC

[LIM3][Cooling System] - Rack LIM0306B03B Jul `28`, `2025` `05:00`-`15:00` UTC

[WAW1][Cooling System] - Rack WAW0118B06C Jul `28`, `2025` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:00 UTC
End time : 28/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 01, 2025 - 14:53 UTC

[SBG5][Cooling System] - Rack SBG0501A03C Jul `28`, `2025` `06:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 02, 2025 - 14:40 UTC

[GRA3][Cooling System] - Rack GRA0322A02A Jul `28`, `2025` `06:30`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:30 UTC
End time : 28/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 25, 2025 - 20:54 UTC

[BHS8][Cooling System] - Rack BHS0815A04C Jul `28`, `2025` `11:00`-`19:30` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 11:00 UTC
End time : 28/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 09, 2025 - 17:44 UTC

[GRA2][Network] - Network equipment maintenance notification Jul `29`, `2025` `00:00`-`03:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.

Start time : 29/07/2025 00:00 UTC
End time : 29/07/2025 03:00 UTC
Service impact : Flap and packet loss could happen for up to 30 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .

Thank you for your understanding.
Posted on Jul 16, 2025 - 22:06 UTC

[RBX8][Cooling System] - Rack R808R21 Jul `29`, `2025` `04:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/07/2025 04:00 UTC
End time : 29/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 03, 2025 - 15:31 UTC

[LIM3][Cooling System] - Rack LIM0305A04A Jul `29`, `2025` `05:00`-`15:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/07/2025 05:00 UTC
End time : 29/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 07, 2025 - 13:21 UTC

Past Incidents

Jul 19, 2025

No incidents reported today.

Jul 18, 2025

[RBX/LIM/GRA][Network] - DNS resolver

Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 17/07/2025 14:03 UTC
End time : 17/07/2025 15:27 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 18, 07:53 UTC

Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The DNS Resolver is now operational again, we are now monitoring the incident.
Jul 17, 15:27 UTC

Identified - We are currently investigating an incident affecting our DNS resolution service, which is causing temporary issue in the RBX/GRA/LIM regions.

Here are some supplementary details :

Start time : 17/07/2025 14:03 UTC
Impacted Service(s) : Error on DNS Resolver on .com domains
Customers Impact : Customers may experience DNS resolution errors for .com domains.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jul 17, 14:18 UTC

Jul 17, 2025

[SBG5][Cooling System] - Rack SBG0502A07A

Completed - The maintenance is completed, all services are operational.
Jul 17, 16:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 06:00 UTC
End time : 17/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 2, 14:46 UTC

[GRA3][Cooling System] - Rack GRA0320B02C

Completed - The maintenance is completed, all services are operational.
Jul 17, 13:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 06:30 UTC
End time : 17/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 20:59 UTC

[WAW1][Cooling System] - Rack WAW0106A02C

Completed - The maintenance is completed, all services are operational.
Jul 17, 12:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 08:00 UTC
End time : 17/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 1, 14:54 UTC

[LIM3][Cooling System] - Rack LIM0303B06B

Completed - The scheduled maintenance has been completed.
Jul 17, 11:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 05:00 UTC
End time : 17/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 20:51 UTC

[BHS][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 17, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:30 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 17/07/2025 05:30 UTC
End time : 17/07/2025 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.
Jul 9, 22:48 UTC

[LIM3][Cooling System] - Rack LIM0307A06C

Completed - The scheduled maintenance has been completed.
Jul 17, 08:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:01 UTC

Jul 16, 2025

[GRA3][Cooling System] - Rack GRA0322A01C

Completed - Please note that this maintenance is cancelled. It will be rescheduled at a later date.
Jul 16, 22:26 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:30 UTC
End time : 24/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 16, 13:49 UTC

[BHS8][Cooling System] - Rack BHS0814A01C

Completed - The maintenance is completed, all services are operational.
Jul 16, 20:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 11:00 UTC
End time : 16/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 9, 14:50 UTC

[RBX][Network Services] - Loadbalancer maintenance notification

Completed - The maintenance is completed, all services are operational.
Jul 16, 16:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Loadbalancer offer.

This may temporarily affect availability.
Start time: 16/07/2025 06:00 UTC
End time: 16/07/2025 15:00 UTC
Service impact: none
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on Loadbalancer offer.

Thank you for your understanding.
Jul 16, 10:43 UTC

[SBG5][Cooling System] - Rack SBG0502B08C

Completed - The maintenance is completed, all services are operational.
Jul 16, 16:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 06:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 23, 15:26 UTC

[GRA3][Cooling System] - Rack GRA0321A05B

Completed - The maintenance is completed, all services are operational.
Jul 16, 15:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 16/07/2025 06:30 UTC
End time : 16/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 13, 13:07 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 06:30 UTC
End time : 17/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Jun 4, 13:33 UTC

[LIM3][Cooling System] - Rack LIM0303B05A

Completed - The maintenance is completed, all services are operational.
Jul 16, 13:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 05:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 20:46 UTC

[CHI/BHS][Backbone] - Backbone incident notification

Resolved - We are pleased to inform you that the incident affecting our Backbone offering has been resolved.

Start time : 12/07/2025 17:49 UTC
End time : 15/07/2025 09:46 UTC
Root Cause : This incident is caused by a fiber cut.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 13:22 UTC

Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A fix has been implemented and there has been no further impact since 15/07/2025 09:46 UTC
Ongoing Actions : We are now monitoring the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 11:26 UTC

Identified - We are currently experiencing an ongoing incident affecting our Backbone offering, which is causing temporary latency issue in US regions.

Here are some supplementary details :

Start time : 12/07/2025 17:49 UTC
Impacted Service(s) : Latency on our backbone network between CHI and BHS may affect transit through this region.
Customers Impact : Customers may experience latency in US Region.
Root cause : This incident is caused by a fiber cut.
Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 02:02 UTC

[WAW1][Cooling System] - Rack W17A08

Completed - The maintenance is completed, all services are operational.
Jul 16, 12:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 08:00 UTC
End time : 16/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 14, 20:05 UTC

[RBX10][Cooling System] - Rack RBX1003D03B

Completed - The scheduled maintenance has been completed.
Jul 16, 10:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 04:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 3, 15:22 UTC

[LIM3][Cooling System] - Rack LIM0301B06A

Completed - The scheduled maintenance has been completed.
Jul 16, 10:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC

[RBX][Network Services] - Loadbalancer incident notification

Resolved - We had an incident on Network Services which has now been resolved.

Here are some supplementary details :

Start time : 16/07/2025 07:20 UTC
End time : 16/07/2025 08:15 UTC
Impacted Service(s) : Object storage load balancing had a issue. It has generated 503 errors.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 09:23 UTC

[LIM3][Cooling System] - Rack L311A01B

Completed - The scheduled maintenance has been completed.
Jul 16, 08:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:10 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 07:00 UTC
End time : 16/07/2025 09:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which will result in server unavailability during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 16, 07:09 UTC

Jul 15, 2025

[GRA/AMS/LIM][DNS] - DNS service incident notification

Resolved - We would like to inform you that the incident on our DNS service has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 23:00 UTC
End time : 15/07/2025 14:37 UTC
Root Cause : This incident was caused by a network issue.

We thank you for your understanding and patience throughout this incident.
Jul 15, 20:19 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are continuing to work on a fix to resolve the incident as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 12:22 UTC

Update - We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS/LIM regions.

Here are some supplementary details :

Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam and Limburg regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 16:31 UTC

Identified - We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS regions.

Here are some supplementary details :

Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 16:29 UTC

[SBG5][Cooling System] - Rack SBG0502B07B

Completed - The scheduled maintenance has been completed.
Jul 15, 18:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 06:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 16, 20:57 UTC

[GRA3][Cooling System] - Rack GRA0320B02B

Completed - The scheduled maintenance has been completed.
Jul 15, 14:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 06:30 UTC
End time : 15/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 20:58 UTC

[ATL][Backbone] - Peering Box issue notification

Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 14/07/2025 21:05 UTC
End time : 15/07/2025 08:23 UTC
Root Cause : This incident is caused by a network issue from our provider's side.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 12:40 UTC

Identified - We have determined the origin of the incident affecting our Backbone infrastructure in the specific region.

Here are some supplementary details :
Start time : 14/07/2025 21:05 UTC
Impacted Service(s) : The peering box is temporarily unreachable in Atlanta.
Root Cause : This incident is caused by a network issue from our provider's side.
Ongoing Actions : The incident has been identified and our teams are working with our provider to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 23:00 UTC

[RBX8][Cooling System] - Rack R806R16

Completed - The maintenance is completed, all services are operational.
Jul 15, 09:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 04:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 3, 15:18 UTC

[LIM3][Cooling System] - Rack LIM0304A02C

Completed - The maintenance is completed, all services are operational.
Jul 15, 09:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 05:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 23, 15:29 UTC

[SGP02][Network] - Network core equipment maintenance notification

Completed - The maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 15, 05:36 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.

Start time : 15/07/2025 07:30 UTC
End time : 15/07/2025 11:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network core equipment.

Thank you for your understanding.
Jul 3, 03:55 UTC

Jul 14, 2025

[LIM3][Cooling System] - Rack LIM0302A06B

Completed - The scheduled maintenance has been completed.
Jul 14, 12:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/07/2025 05:00 UTC
End time : 14/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 20:32 UTC

[ERI1][Cooling System] - Rack ERI0111D02C

Completed - The maintenance is completed, all services are operational.
Jul 14, 09:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:05 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/07/2025 07:00 UTC
End time : 14/07/2025 09:00 UTC
Service impact : The servers will be temporarily unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 14, 07:04 UTC

[LIM3][Cooling System] - Rack LIM0305B02A

Completed - The maintenance is completed, all services are operational.
Jul 14, 08:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC

Jul 13, 2025

[ATL][Backbone] - Peering Box issue notification

Resolved - We would like to inform you that the incident on our Backbone infrastructure has now been resolved.

Here is detail for this incident :
Start time : 13/07/2025 07:07 UTC
End time : 13/07/2025 13:38 UTC
Root Cause : This incident was caused by a network issue from our provider's side.

We thank you for your understanding and patience throughout this incident.
Jul 13, 17:59 UTC

Update - We are currently investigating an incident affecting our Backbone infrastructure, which is causing temporary availability issue in Atlanta.

Here are some supplementary details :

Start time : 13/07/2025 07:07 UTC
Impacted Service(s) : The peering box is temporarily unreachable in Atlanta.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
Jul 13, 12:12 UTC

Investigating - We are currently experiencing an event affecting our Backbone infrastructure.

Start time : 13/07/2025 07:07 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 11:57 UTC

[RBX/SBG/GRA][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 13, 05:15 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 12/08/2025 19:00 UTC
End time : 13/08/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.
Jul 9, 00:49 UTC

Jul 12, 2025

No incidents reported.

Jul 11, 2025

[RBX8][Infrastructure] - Electrical background work - Rack R831B02

Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 11:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 11/07/2025 11:00 UTC
End time : 11/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 20:02 UTC

[RBX8][Infrastructure] - Rack R831B01

Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 09:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 09:00 UTC
End time : 11/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 24, 20:44 UTC

[RBX8][Infrastructure] - Rack R831A21

Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 08:00 UTC
End time : 11/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 24, 20:40 UTC

[RBX8][Infrastructure] - Rack R831A20

Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 07:00 UTC
End time : 11/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 24, 20:38 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R831A17

Completed - The scheduled maintenance has been completed.
Jul 11, 06:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 11/07/2025 06:00 UTC
End time : 11/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 20:00 UTC

[SBG5][Cooling System] - Rack SBG0502B06B

Completed - The scheduled maintenance has been completed.
Jul 11, 03:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/07/2025 06:00 UTC
End time : 10/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 9, 20:33 UTC

[US][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
All the services have been operational since 01:09 UTC.
Jul 11, 02:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 UTC

Update - New start time : 10/07/2025 23:00 UTC
New end time : 11/07/2025 03:00 UTC
Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.

Thank you for your understanding.
Jun 19, 17:05 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 23:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.

Thank you for your understanding.
Jun 17, 16:02 UTC

Jul 10, 2025

[RBX8][Infrastructure] - Room RBX0840

Resolved - We would like to inform you that the incident on room RBX0840 has now been resolved.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
End time : 10/07/2025 15:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Jul 10, 15:05 UTC

Identified - We have determined the origin of the incident affecting our Infrastructure in the room RBX0840.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
Impacted Service(s) : Some servers in the room RBX0840 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified room.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 13:29 UTC

Investigating - We are currently experiencing an incident affecting our Infrastructure in the room RBX0840.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 12:21 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R833B12

Completed - The scheduled maintenance has been completed.
Jul 10, 11:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 11:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 11:00 UTC
End time : 10/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 18:34 UTC

[LIM3][Cooling System] - Rack LIM0305B02C

Completed - The scheduled maintenance has been completed.
Jul 10, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/07/2025 05:00 UTC
End time : 10/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 17, 22:11 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R823R24

Completed - The scheduled maintenance has been completed.
Jul 10, 09:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 09:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 09:00 UTC
End time : 10/07/2025 10:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 18:31 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R823R22

Completed - The scheduled maintenance has been completed.
Jul 10, 08:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 08:00 UTC
End time : 10/07/2025 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 18:28 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R823L20

Completed - The scheduled maintenance has been completed.
Jul 10, 07:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 07:00 UTC
End time : 10/07/2025 08:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 18:22 UTC

[RBX8][Infrastructure] - Electrical background work - Rack R823L18

Completed - The scheduled maintenance has been completed.
Jul 10, 06:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 06:00 UTC
End time : 10/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 20, 18:21 UTC

[SBG5][Cooling System] - Rack SBG0502B02C

Completed - The maintenance has been postponed and will be re-scheduled.
Jul 10, 04:18 UTC

Jul 9, 2025

[SBG5][Cooling System] - Rack SBG0502B02C

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jul 9, 14:53 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 9, 14:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/07/2025 06:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 10, 07:21 UTC

[SBG5][Infrastructure] - Electrical background work rack SBG0505A05A/SBG0505A05B/SBG0505A05C/SBG0505A05D

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jul 9, 13:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 09/07/2025 13:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 9, 12:59 UTC

[YMQ][Network] - Backbone maintenance notification

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 9, 10:52 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 10/07/2025 05:30 UTC
End time : 10/07/2025 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.
Jul 3, 14:23 UTC

[LIM3][Cooling System] - Rack LIM0302B06C

Completed - The scheduled maintenance has been completed.
Jul 9, 10:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/07/2025 05:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 30, 09:12 UTC

[LIM1][Cooling System] - Rack L106B03

Completed - The scheduled maintenance has been completed.
Jul 9, 08:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/07/2025 07:00 UTC
End time : 09/07/2025 09:00 UTC
Service impact : The servers in rack L106B03 will be temporarily unavailable during maintenance.
Service improvement : Following our continuous improvement policy, we are doing a water manifold replacement.

Thank you for your understanding.
Jul 9, 06:55 UTC

[NY1][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 9, 07:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:25 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 09/07/2025 04:00 UTC
End time : 09/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.
Jul 9, 04:22 UTC

[PAR][Backbone] - Equipment maintenance notification

Completed - The maintenance is completed, all services are operational.
Jul 9, 03:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 23:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on a network equipment to improve general performance.

Thank you for your understanding.
Jul 4, 20:08 UTC

[AMS][Network] - Backbone Maintenance Notification

Completed - The maintenance is completed, all services are operational.
Jul 9, 02:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 20:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Jun 25, 20:39 UTC

[LIM/FRA][Network] - Backbone incident notification

Resolved - We would like to inform you that the incident on our Backbone offering has now been resolved.

Here is detail for this incident :
Start time : 09/07/2025 00:40 UTC
End time : 09/07/2025 02:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 9, 02:07 UTC

Identified - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the LIM and FRA region.

Here is detail for this incident :

Start time : 09/07/2025 00:40 UTC
Service impact : Our backbone in LIM and FRA is temporarily unavailable.
Customers Impact : The network transit through LIM and FRA is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 01:02 UTC

Jul 8, 2025

[SJO][Network] - Backbone incident notification

Resolved - We would like to inform you that the incident on Backbone offering has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 20:20 UTC
End time : 08/07/2025 21:53UTC
Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
Jul 8, 22:00 UTC

Identified - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the San Jose region.

Here is detail for this incident :

Start time : 08/07/2025 20:20 UTC
Service impact :There may be latencies on our backbone in San Jose.
Customers Impact : The network transit through San Jose mays have some latencies.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 20:49 UTC

[SBG5][Cooling System] - Rack SBG0502A08A

Completed - The scheduled maintenance has been completed.
All the services are operational
Jul 8, 19:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 06:00 UTC
End time : 08/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 9, 20:39 UTC

[BHS8][Cooling System] - Rack BHS0815B02A

Completed - The scheduled maintenance has been completed.
Jul 8, 19:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:05 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 11:05 UTC
End time : 08/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 2, 14:37 UTC

[RBX8][Infrastructure] - Rack R833B07

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 8, 15:35 UTC

Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 8, 12:20 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 08:00 UTC
End time : 16/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:11 UTC

[MAD][Network] - Backbone incident notification

Resolved - We would like to inform you that the incident on our backbone infrastructure has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 10:29 UTC
End time : 08/07/2025 11:28 UTC
Root Cause : This incident was resolved by our provider.

We thank you for your understanding and patience throughout this incident.
Jul 8, 12:03 UTC

Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We have not observed any disruption since 08/07/2025 11:10 UTC.
Ongoing Actions : Our technical teams is currently monitoring the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 11:28 UTC

Investigating - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the Madrid region.

Here is detail for this incident :

Start time : 08/07/2025 10:29 UTC
Service impact : Our backbone in Madrid is temporarily unavailable.
Customers Impact : The network transit through Madrid is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 11:05 UTC

[RBX8][Infrastructure] - Rack R802R22

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:34 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 11:00 UTC
End time : 21/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 17:56 UTC

[RBX8][Infrastructure] - Rack R802R21

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:32 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 09:00 UTC
End time : 21/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 18:50 UTC

[RBX8][Infrastructure] - Rack R802R20

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:32 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 08:00 UTC
End time : 21/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 18:38 UTC

[RBX8][Infrastructure] - Rack R802R19

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:31 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 07:00 UTC
End time : 21/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 15:36 UTC

[RBX8][Infrastructure] - Rack R802R18

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:51 UTC

[RBX8][Infrastructure] - Rack R802R16

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:30 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 09:00 UTC
End time : 18/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:46 UTC

[RBX8][Infrastructure] - Rack R802L24

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:25 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 08:00 UTC
End time : 18/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:43 UTC

[RBX8][Infrastructure] - Rack R802L23

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC

Update - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 07:00 UTC
End time : 18/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:42 UTC

[RBX8][Infrastructure] - Rack R802L22

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 06:00 UTC
End time : 18/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:39 UTC

[RBX8][Infrastructure] - Rack R802L20

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:23 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 09:00 UTC
End time : 17/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:36 UTC

[RBX8][Infrastructure] - Rack R802L19

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC

Update - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 08:00 UTC
End time : 17/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:25 UTC

[RBX8][Infrastructure] - Rack R802L16

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 07:00 UTC
End time : 17/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:20 UTC

[RBX8][Infrastructure] - Rack R833B10

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:21 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 06:00 UTC
End time : 17/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:18 UTC

[RBX8][Infrastructure] - Rack R833B09

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:20 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 11:00 UTC
End time : 16/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:16 UTC

[RBX8][Infrastructure] - Rack R833B08

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:20 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 09:00 UTC
End time : 16/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:13 UTC

[RBX8][Infrastructure] - Rack R832B10

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:19 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 07:00 UTC
End time : 16/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 14:02 UTC

[RBX8][Infrastructure] - Rack R831B16

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:19 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 06:00 UTC
End time : 16/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:59 UTC

[RBX8][Infrastructure] - Rack R807R14

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:18 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 11:00 UTC
End time : 15/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:54 UTC

[RBX8][Infrastructure] - Rack R807R13

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:17 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 09:00 UTC
End time : 15/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:50 UTC

[RBX8][Infrastructure] - Rack R807L18

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:17 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 08:00 UTC
End time : 15/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:42 UTC

[RBX8][Infrastructure] - Rack R806R14

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:16 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 07:00 UTC
End time : 15/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:40 UTC

[RBX8][Infrastructure] - Rack R806R13

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jul 8, 11:15 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 06:00 UTC
End time : 15/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 27, 13:38 UTC

[WAW1][Cooling System] - Rack WAW0107B04A

Completed - The scheduled maintenance has been completed.
Jul 8, 11:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 08:00 UTC
End time : 08/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 23, 15:31 UTC

[LIM3][Cooling System] - Rack LIM0304B03C

Completed - The scheduled maintenance has been completed.
Jul 8, 09:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 05:00 UTC
End time : 08/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 17, 21:15 UTC

[VIE][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Jul 8, 01:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 07/07/2025 23:00 UTC
End time : 08/07/2025 03:00 UTC
Service impact : Latency should increase to the East European provider during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.
Jun 24, 20:50 UTC

Jul 7, 2025

[RBX8][Cooling System] - Rack R824A03

Completed - The maintenance is completed, all services are operational.
Jul 7, 15:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/07/2025 06:00 UTC
End time : 07/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 24, 20:07 UTC

[SBG5][Cooling System] - Rack SBG0502A07A

Completed - The maintenance is completed, all services are operational.
Jul 7, 13:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC

[GRA2][Cooling System] - Rack G234B21

Completed - The maintenance is completed, all services are operational.
Jul 7, 12:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:45 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 04/07/2025 09:45 UTC
End time : 07/07/2025 14:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 4, 09:39 UTC

[RBX/BHS][Network] - vRack Private Network incident notification

Resolved - We experienced an incident that affected our vRack Private Network offer and it has now been resolved.

Here are some supplementary details :
Start time : 07/07/2025 13:52 UTC
End time : 07/07/2025 16:30 UTC
Impacted Service(s) : vRack private network was temporarily unavailable for some servers in BHS and RBX.
Customers Impact : Some customers were temporarily unable to access and use their servers through vRack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 7, 12:10 UTC

Jul 6, 2025

No incidents reported.

Jul 5, 2025

[LIM1][Cooling System] - Rack L114B15

Completed - The scheduled maintenance has been completed.
Jul 5, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 19:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/07/2025 19:00 UTC
End time : 05/07/2025 20:00 UTC
Service impact : The servers will be unavailable during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 5, 18:57 UTC

About This Site

Scheduled Maintenance

[RBX8][Cooling System] - Rack R802R19 Jul 21, 2025 04:00-15:00 UTC

[YNM1][Cooling System] - Rack YNM0102H02B Jul 21, 2025 04:30-12:30 UTC

[LIM3][Cooling System] - Rack LIM0305A05B Jul 21, 2025 05:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0305A06C Jul 21, 2025 05:00-15:00 UTC

[SBG5][Cooling System] - Rack SBG0501A05C Jul 21, 2025 06:00-15:00 UTC

[WAW1][Cooling System] - Rack WAW0106B02C Jul 21, 2025 06:00-14:00 UTC

[SBG5][Cooling System] - Rack SBG0504A04C Jul 21, 2025 06:00-15:00 UTC

[GRA3][Cooling System] - Rack GRA0320B04A Jul 21, 2025 06:30-14:00 UTC

[SGP2][Infrastructure] - Electrical maintenance notification Jul 21, 2025 07:30-11:30 UTC

[BHS8][Cooling System] - Rack BHS0817A01A Jul 21, 2025 11:00-19:30 UTC

[RBX8][Cooling System] - Rack R802R18 Jul 22, 2025 04:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0305B03C Jul 22, 2025 05:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0306B06B Jul 22, 2025 05:00-15:00 UTC

[SBG5][Cooling System] - Rack SBG0501A05B Jul 22, 2025 06:00-15:00 UTC

[WAW1][Cooling System] - Rack WAW0106A05C Jul 22, 2025 06:00-14:00 UTC

[SBG5][Cooling System] - Rack SBG0504A04B Jul 22, 2025 06:00-15:00 UTC

[GRA3][Cooling System] - Rack GRA0320B07A Jul 22, 2025 06:30-14:00 UTC

[WAW1][Infrastructure] - Electrical background work Rack W11B09 Jul 22, 2025 08:30-10:00 UTC

[BHS8][Cooling System] - Rack BHS0814B02C Jul 22, 2025 11:00-19:30 UTC

[GRA][Network] - Backbone maintenance notification Jul 22, 2025 20:00 - Jul 23, 2025 04:00 UTC

[LIM3][Cooling System] - Rack LIM0304A03C Jul 23, 2025 05:00-15:00 UTC

[SBG5][Cooling System] - Rack SBG0501A05A Jul 23, 2025 06:00-15:00 UTC

[WAW1][Cooling System] - Rack WAW0118B02C Jul 23, 2025 06:00-14:00 UTC

[SBG5][Cooling System] - Rack SBG0504A04A Jul 23, 2025 06:00-15:00 UTC

[RBX8][Infrastructure] - Rack R806L17 / R806L18 / R806L19 Jul 23, 2025 06:00-08:00 UTC

[GRA3][Cooling System] - Rack GRA0321B06A Jul 23, 2025 06:30-14:00 UTC

[RBX8][Infrastructure] - Rack R806L20 / R806L21 / R806L22 Jul 23, 2025 08:00-10:00 UTC

[BHS8][Cooling System] - Rack BHS0815A03A Jul 23, 2025 11:00-19:25 UTC

[LIM][Network] - Backbone maintenance notification Jul 23, 2025 21:00 - Jul 24, 2025 04:00 UTC

[GRA1][Network] - Room G125 maintenance notification Jul 23, 2025 23:30 - Jul 24, 2025 01:30 UTC

[LIM3][Cooling System] - Rack LIM0306A06A Jul 24, 2025 05:00-15:00 UTC

[SBG5][Cooling System] - Rack SBG0501A06C Jul 24, 2025 06:00-15:00 UTC

[WAW1][Cooling System] - Rack WAW0118B03A Jul 24, 2025 06:00-14:00 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jul 24, 2025 06:00-15:00 UTC

[RBX8][Infrastructure] - Rack R806L23 / R806L24 / R806L25 Jul 24, 2025 06:00-08:00 UTC

[RBX8][Infrastructure] - Rack R806L26 / R806L27 / R806R13 Jul 24, 2025 08:00-10:00 UTC

[BHS8][Cooling System] - Rack BHS0815A04A Jul 24, 2025 11:00-19:29 UTC

[TH2/PA3][Ovhcloud Connect] - Partner Maintenance Operation Jul 24, 2025 20:00-23:00 UTC

[RBX8][Infrastructure] - Rack R806R14 / R806R15 / R806R16 Jul 25, 2025 06:00-08:00 UTC

[RBX8][Infrastructure] - Rack R806L22 Jul 25, 2025 08:00-10:00 UTC

[RBX8][Cooling System] - Rack R808R19 Jul 28, 2025 04:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0306B04B Jul 28, 2025 05:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0306B03B Jul 28, 2025 05:00-15:00 UTC

[WAW1][Cooling System] - Rack WAW0118B06C Jul 28, 2025 06:00-14:00 UTC

[SBG5][Cooling System] - Rack SBG0501A03C Jul 28, 2025 06:00-15:00 UTC

[GRA3][Cooling System] - Rack GRA0322A02A Jul 28, 2025 06:30-14:00 UTC

[BHS8][Cooling System] - Rack BHS0815A04C Jul 28, 2025 11:00-19:30 UTC

[GRA2][Network] - Network equipment maintenance notification Jul 29, 2025 00:00-03:00 UTC

[RBX8][Cooling System] - Rack R808R21 Jul 29, 2025 04:00-15:00 UTC

[LIM3][Cooling System] - Rack LIM0305A04A Jul 29, 2025 05:00-15:00 UTC