OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 15:32 UTC
Scheduled - Start time : 06/06/2023 15:19 UTC
End time : 06/06/2023 20:00 UTC
Service impact : None
Service improvement : Cleaning of the cooling system module.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 13:31 UTC
Scheduled - Start time : 06/06/2023 15:30 UTC
End time : 23/06/2023 17:00 UTC
Service impact : It may have overheated room during maintenance.
Service improvement : Our team is required to carry out a maintenance job on the cooling system.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 13:45 UTC
Scheduled - Start time : 06/06/2023 15:30 UTC
End time : 23/06/2023 17:00 UTC
Service impact : It may have overheated room during maintenance.
Service improvement : Our team is required to carry out a maintenance job on the cooling system.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 11:38 UTC
Scheduled - Start time : 06/06/2023 11:38 UTC
End time : 13/06/2023 06:29 UTC
Service impact : None
Service improvement : Water manifold replacement

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 10:31 UTC
Scheduled - Start time : 06/06/2022 10:30 UTC
End time : 06/06/2022 20:00 UTC
Service impact : None
Service improvement : Our teams will replace defective fans.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2023 - 06:30 UTC
Scheduled - Start time : 06/06/2023 06:30 UTC
End time : 08/06/2023 20:00 UTC UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 10:00 UTC
Scheduled - Start time : 05/06/2023 10:00 UTC
End time : 07/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 08:14 UTC
Scheduled - Start time : 05/06/2023 08:14 UTC
End time : 13/06/2023 06:29 UTC
Service impact : None
Service improvement : Water manifold replacement

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 07:31 UTC
Scheduled - Summary : We are going to intervene in the racks to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C13/C14 power supply cables of the rack.
Start of intervention : 05/06/2023 07:30 UTC
Racks : R802R17, R803R22, R802L23 and R802R18
Impact : None.
Duration of intervention : 322 hours

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 07:00 UTC
Scheduled - Start time : 05/06/2023 07:00 UTC
End time : 30/06/2023 19:00 UTC
Service impact : Related hosts will be move off racks for the maintenance time.
Service improvement : As part of our continuous improvement policy, we are going to replace a large number of power supply cables in racks B714A08 / B714A05 / B714A09 / E102H10 related to Hosted Private Cloud.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 02, 2023 - 09:45 UTC
Scheduled - Start time : 26/05/2023 08:20 UTC
End time : 09/06/2023 15:38 UTC
Service impact : None
Service improvement : Water manifold replacement

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 01, 2023 - 17:00 UTC
Scheduled - Start time : 01/06/2023 06:00 UTC
End time : 16/06/2023 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Update - Update : Please note this new end time : 08/06/2023 20:00 UTC
Jun 01, 2023 - 07:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 2023 - 12:01 UTC
Scheduled - Start time : 30/05/2023 12:00 UTC
End time : 01/06/2023 20:00 UTC
Service impact : None
Service improvement : : As part of our continuous improvement policy of our network infrastructure, we need to install fiber optic distribution equipment for interconnection of network equipment between network rooms and servers

Update - The current maintenance will take more time than expected.
Below you can find the new end time.

End time : 23/06/2023 17:00 UTC

May 29, 2023 - 08:15 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time.

End time : 16/06/2023 17:00 UTC

May 24, 2023 - 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 2023 - 06:41 UTC
Scheduled - Start time : 27/04/2023 07:50 UTC
End time : 16/06/2023 17:00 UTC
Service impact : None
Service improvement : Water manifold replacement

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 2023 - 05:01 UTC
Scheduled - Start time : 29/05/2023 05:00UTC
End time : 23/06/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will carry out a maintenance of the power supply on the GRA0323 and GRA0328 racks.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 2023 - 06:00 UTC
Scheduled - Start time : 22/05/2023 06:00 UTC
End time : 08/06/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will perform an electrical maintenance in GRA3

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 2023 - 06:01 UTC
Scheduled - Start time : 11/04/2023 06:00 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we will be doing preventive electrical background works in RBX6.

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || BHS Under Maintenance
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Under Maintenance
Infrastructure || ERI Under Maintenance
ERI1 Under Maintenance
Infrastructure || GRA Under Maintenance
GRA1 Operational
GRA2 Operational
GRA3 Under Maintenance
Infrastructure || LIM Under Maintenance
LIM1 Under Maintenance
LIM2 Operational
LIM3 Operational
Infrastructure || P19 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
Infrastructure || SBG Under Maintenance
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Under Maintenance
Infrastructure || SGP1 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
Infrastructure || WAW1 Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[MAD][Network] - Backbone maintenance notification Jun 6, 2023 23:00 - Jun 7, 2023 02:00 UTC
Start time : 06/06/2023 23:00 UTC
End time : 07/06/2023 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a corrective maintenance on multiple network equipment .

Posted on Jun 03, 2023 - 03:42 UTC
Update - New start time : 7/06/2023 05:30 UTC
New End time : 7/06/2023 13:30 UTC

May 19, 2023 - 09:06 UTC
Scheduled - Start time : 7/06/2023 05:30 UTC
End time : 7/06/2023 13:30 UTC
Service impact : None
Service improvement : Water manifold replacement

May 16, 2023 - 15:02 UTC
Start time : 07/06/2023 05:45 UTC
End time : 07/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work on UPS.

Posted on May 26, 2023 - 16:30 UTC
Start time : 07/06/2023 06:00 UTC
End time : 07/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on May 30, 2023 - 21:37 UTC
Start time : 07/06/2023 06:00 UTC
End time : 07/06/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX8.

Posted on Apr 26, 2023 - 20:27 UTC
[GRA3] - GRA0325B07A Jun 7, 2023 06:00-10:00 UTC
Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C19/C20 power supply cables of the rack.
Start of intervention : 07/06/2023 06:00 UTC
Rack : GRA0325B07A
Impact : Server outage during the intervention.
Duration of intervention : 4

Posted on Jun 01, 2023 - 20:25 UTC
Start time : 07/06/2023 06:00 UTC
End time : 07/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on May 30, 2023 - 22:26 UTC
Start time : 07/06/2023 07:00 UTC
End time : 07/06/2023 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will make a change on a Backbone component.

Posted on Jun 01, 2023 - 21:16 UTC
[BHS][CoolingSystem] - Rack T04C31 Jun 7, 2023 10:00 - Jun 8, 2023 03:00 UTC
Start time : 7/06/2023 10:00 UTC
End time : 8/06/2023 3:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Posted on Jun 06, 2023 - 16:27 UTC
[BHS1][CoolingSystem] - Room T01A - T01B - T01C Jun 7, 2023 10:30 - Jun 8, 2023 19:00 UTC
Start time : 7/03/2023 10:30 UTC
End time : 8/03/2023 19:00 UTC
Service impact : None
Service improvement : Fan Replacement

Posted on Jun 06, 2023 - 17:11 UTC
Start time : 07/06/2023 18:00 UTC
End time : 07/06/2023 19:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Posted on Jun 05, 2023 - 21:17 UTC
Start time : 7/06/2023 18:00 UTC
End time : 7/06/2023 21:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Posted on Jun 01, 2023 - 15:32 UTC
Start time : 07/06/2023 18:00 UTC
End time : 07/06/2023 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Posted on Jun 01, 2023 - 18:50 UTC
Start time : 08/06/2023 5:30UTC
End time : 08/06/2023 9:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Posted on May 19, 2023 - 09:17 UTC
Start time : 08/06/2023 05:45 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on Jun 01, 2023 - 23:21 UTC
Start time : 08/06/2023 05:45 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on Jun 01, 2023 - 23:42 UTC
Start time : 08/06/2023 05:45 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on Jun 01, 2023 - 23:36 UTC
Start time : 08/06/2023 06:00 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Posted on Jun 01, 2023 - 23:52 UTC
Start time : 08/06/2023 06:00 UTC
End time : 08/06/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX8.

Posted on Apr 26, 2023 - 20:31 UTC
Start time : 08/06/2023 07:30 UTC
End time : 08/06/2023 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams have to carry out configuration modifications on US backbone equipment.

Posted on Jun 06, 2023 - 18:11 UTC
[BHS][CoolingSystem] - Rack T02F08 Jun 8, 2023 11:00 - Jun 9, 2023 03:00 UTC
Start time : 8/06/2023 11:00 UTC
End time : 9/06/2023 3:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Posted on Jun 06, 2023 - 17:34 UTC
Start time : 08/06/2023 18:00 UTC
End time : 08/06/2023 20:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Posted on Jun 05, 2023 - 21:25 UTC
[RBX][Network] - Backbone maintenance notification Jun 8, 2023 23:00 - Jun 9, 2023 03:00 UTC
Start time : 08/06/2023 23:00 UTC
End time : 09/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a version upgrade to a network equipment.

Posted on May 23, 2023 - 16:38 UTC
Start time : 09/06/2023 03:00 UTC
End time : 09/06/2023 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a maintenance on multiple network equipment located in Montreal

Posted on Jun 02, 2023 - 00:07 UTC
Start time : 12/06/2023 06:00 UTC
End time : 12/06/2023 15:00 UTC
Service impact : None
Service improvement : Maintenance of the electrical equipment of our main electricity supplier must be carried out.

Posted on Mar 30, 2023 - 22:06 UTC
Start time : 12/06/2023 06:00 UTC
End time : 12/06/2023 15:00 UTC
Service impact : None
Service improvement : Maintenance of the electrical equipment of our main electricity supplier must be carried out.

Posted on Mar 30, 2023 - 22:03 UTC
Start time : 12/06/2023 10:30 UTC
End time : 12/06/2023 11:30 UTC
Service impact : The servers power connected to the altigo will be cut off for 1 hours
Service improvement : Customers can do remote reboots.

Posted on Jun 06, 2023 - 18:46 UTC
[RBX][Network] - Backbone maintenance notification Jun 12, 2023 23:00 - Jun 13, 2023 03:00 UTC
Start time : 12/06/2023 23:00 UTC
End time : 13/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a maintenance on multiple network equipment in a Point-of-Presence(PoP) located in Amsterdam.

Posted on May 24, 2023 - 00:43 UTC
Start time : 13/06/2023 06:30 UTC 
End time : 13/06/2023 15:00 UTC 
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing electrical tests on our generators.

Posted on Dec 26, 2022 - 16:33 UTC
Start time : 14/06/2023 05:30 UTC
End time : 14/06/2023 13:30 UTC
Service impact : Loss of power on each rack during operations.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.
It will be done in this order :
E102G08 - 05:30 - 07:00
E102G09 - 07:30 - 09:00
E102G10 - 09:30 - 11:00
E102G11 - 12:00 - 13:30

Posted on Jun 01, 2023 - 19:45 UTC
[GRA3] - GRA0325B07B Jun 14, 2023 06:00-10:00 UTC
Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C19/C20 power supply cables of the rack.
Start of intervention : 14/06/2023 06:00 UTC
Rack : GRA0325B07B
Impact : Server outage during the intervention.
Duration of intervention : 4

Posted on Jun 01, 2023 - 20:37 UTC
[LIM1][CoolingSystem] - L104A04 Jun 14, 2023 07:00-08:30 UTC
Start time : 14/06/2023 07:00 UTC
End time : 14/06/2023 08:30 UTC
Service impact : The rack will be powered off for 1 hour and a half.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.

Posted on May 25, 2023 - 19:15 UTC
[LIM1][CoolingSystem] - L104B04 Jun 14, 2023 08:00-09:30 UTC
Start time : 14/06/2023 08:00 UTC
End time : 14/06/2023 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.

Posted on May 26, 2023 - 00:21 UTC
Start time : 15/06/2023 06:00 UTC
End time : 15/06/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX8.

Posted on Apr 26, 2023 - 20:37 UTC
[LIM1][CoolingSystem] - L114B21 Jun 15, 2023 07:00-08:30 UTC
Start time : 15/06/2023 07:00 UTC
End time : 15/06/2023 08:30 UTC
Service impact : The rack will be powered off for 1 hour and a half.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.

Posted on May 25, 2023 - 19:23 UTC
[LIM1][CoolingSystem] - L107A02 Jun 15, 2023 08:00-09:30 UTC
Start time : 15/06/2023 08:00 UTC
End time : 15/06/2023 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.

Posted on May 26, 2023 - 00:38 UTC
[RBX][Network] - Backbone maintenance notification Jun 15, 2023 23:00 - Jun 16, 2023 03:00 UTC
Start time : 15/06/2023 23:00 UTC
End time : 16/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a version upgrade to a network equipment.

Posted on May 23, 2023 - 16:44 UTC
[LIM][CoolingSystem] - Rack L112B10 Jun 19, 2023 07:00-08:30 UTC
Start time : 19/06/2023 07:00 UTC
End time : 19/06/2023 08:30 UTC
Service impact : Servers in rack L112B10 will be temporarily unavailable during the maintenance.
Service improvement : Water manifold replacement.

Posted on May 25, 2023 - 22:37 UTC
[RBX][Network] - Backbone Maintenance Notification Jun 19, 2023 23:00 - Jun 20, 2023 03:00 UTC
Start time : 19/06/2023 23:00 UTC
End time : 20/06/2023 03:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Posted on May 30, 2023 - 22:23 UTC
Start time : 20/06/2023 06:30 UTC 
End time : 20/06/2023 15:00 UTC 
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing electrical tests on our generators.

Posted on Dec 26, 2022 - 16:37 UTC
[GRA3] - -GRA0326B05A Jun 21, 2023 06:00-10:00 UTC
Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C19/C20 power supply cables of the rack.
Start of intervention : 21/06/2023 06:00 UTC
Rack : GRA0326B05A
Impact : Server outage during the intervention.
Duration of intervention : 4

Posted on Jun 01, 2023 - 20:46 UTC
[RBX8] - R802R02 Jun 21, 2023 06:00-12:00 UTC
Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C13/C14 power supply cables of the rack
Start of intervention : 21/06/2023 06:00 UTC
Rack : R802R02
Impact : Server outage during the intervention.
Duration of intervention : 06h00

Posted on May 10, 2023 - 14:04 UTC
[RBX][Network] - Backbone maintenance notification Jun 22, 2023 23:00 - Jun 23, 2023 03:00 UTC
Start time : 22/06/2023 23:00 UTC
End time : 23/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a version upgrade to a network equipment.

Posted on May 23, 2023 - 16:51 UTC
Start time : 26/06/2023 05:30 UTC
End time : 26/06/2023 11:00 UTC
Service impact : Loss of power in the racks
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.
Here is how the operations are scheduled:
E102F13 - 05:30 - 07:00
E102F14 - 07:30 - 09:00
E102F15 - 09:30 - 11:00

Posted on Jun 01, 2023 - 19:59 UTC
[RBX][Network] - Backbone maintenance notification Jun 26, 2023 23:00 - Jun 27, 2023 03:00 UTC
Start time : 26/06/2023 23:00 UTC
End time : 27/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a version upgrade to a network equipment.

Posted on May 23, 2023 - 16:55 UTC
Start time : 27/06/2023 05:30 UTC
End time : 27/06/2023 11:00 UTC
Service impact : Loss of power in each rack.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.
Here is how the operations are scheduled:
E102F10: 05:30 - 07:00 UTC
E102F11: 07:30 - 09:00 UTC
E102F12: 09:30 - 11:00 UTC

Posted on Jun 01, 2023 - 20:15 UTC
[RBX][Network] - Backbone maintenance notification Jun 27, 2023 23:00 - Jun 28, 2023 03:00 UTC
Start time : 27/05/2023 23:00 UTC
End time : 28/05/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a version upgrade to a network equipment.

Posted on May 23, 2023 - 17:11 UTC
Start time : 28/06/2023 05:30 UTC
End time : 28/06/2023 11:00 UTC
E102F07 - 05:30 - 07:00
E102F08 - 07:30 - 9:00
E102F09 - 9:30 - 11:00
Service impact : Loss of power to each rack during operations.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our water cooling system.

Posted on Jun 01, 2023 - 19:39 UTC
Start time : 3/07/2023 5:30 UTC
End time : 3/07/2023 11:00 UTC
Service impact : None
Service improvement : Water manifold replacement

E102F01 - 05:30 - 07:00
E102F02 - 07:30 - 9:00
E102F03 - 9:30 - 11:00

Posted on Jun 06, 2023 - 16:46 UTC
[GRA3] - -GRA0326A05B Jul 5, 2023 06:00-10:00 UTC
Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C19/C20 power supply cables of the rack.
Start of intervention : 05/07/2023 06:00 UTC
Rack : GRA0326A05B
Impact : Server outage during the intervention.
Duration of intervention : 4

Posted on Jun 01, 2023 - 20:53 UTC
Past Incidents
Jun 6, 2023
Completed - The scheduled maintenance has been completed.
Jun 6, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 12:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 12:59 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:33 UTC
Scheduled - The maintenance has been postponed. It has been rescheduled.
New start time : 06/06/2023 06:00 UTC
New end time : 06/06/2023 15:00 UTC

Jun 1, 08:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 06:00 UTC
Scheduled - Start time : 06/06/2023 06:00 UTC
End time : 06/06/2023 15:00 UTC
Service impact : None
Service improvement : : As part of our continuous improvement policy of our infrastructure, we will be carrying out electrical works on some generators.

May 26, 21:23 UTC
Resolved - Start Time : 06/06/2023 14:00 UTC
End Time : 06/06/2023 14:47 UTC
Root cause : Incident due to a faulty sensor temperature in the switch which shutdown the equipment.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 6, 15:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 6, 14:51 UTC
Investigating - Start time : 06/06/2023 14:00 UTC
Service impact :Public network is down
Root cause : Issue with fans/cooling
Ongoing actions : Investigating

Jun 6, 14:33 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 10:31 UTC
Scheduled - Start time : 05/06/2023 10:30 UTC
End time : 08/06/2023 19:00 UTC
Service impact : None
Service improvement : We need to make a change on the cooling system

Jun 1, 20:23 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 12:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 UTC
Scheduled - Start time : 06/06/2023 06:00 UTC
End time : 06/06/2023 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

May 26, 17:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 12:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:33 UTC
Scheduled - Start time : 05/06/2023 08:33 UTC
End time : 09/06/2023 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 5, 08:32 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 12:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:43 UTC
Scheduled - Start time : 06/06/2023 06:43 UTC
End time : 06/06/2023 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 6, 06:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 10:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:31 UTC
Scheduled - Start time : : 6/06/2023 09:30 UTC
End time : : 6/06/2023 12:30 UTC
Service impact : : Some latency will be observed.
Service improvement : : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for cluster017 - cluster023 - cluster020 - cluster010 - cluster026 in GRA

Jun 1, 15:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 UTC
Scheduled - Start time : 06/06/2023 06:00 UTC
End time : 06/06/2023 15:00 UTC
Service impact : Power source switched to batteries for 1 minute.
Service improvement : Following our continuous improvement policy, we need to test some UPS batteries.

Jun 5, 21:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:30 UTC
Scheduled - Start time : 06/06/2023 06:30 UTC 
End time : 06/06/2023 15:00 UTC 
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing electrical tests on our generators.

Dec 26, 16:29 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:01 UTC
Scheduled - Start time : 06/06/2023 06:00 UTC
End time : 06/06/2023 15:00 UTC
Service impact : Power source switched to batteries for 1 minute.
Service improvement : Following our continuous improvement policy, we need to test some UPS batteries.

Jun 5, 21:03 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:30 UTC
Scheduled - Start time : 06/06/2023 05:30 UTC
End time : 06/06/2023 07:30 UTC
Service impact : Servers in rack W14B07 will be temporarily unavailable during the maintenance.
Service improvement : Water manifold replacement.

May 23, 19:59 UTC
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 6, 04:16 UTC
Scheduled - Start time : 06/06/2023 06:00UTC
End time : 06/06/2023 15:00 UTC
Service impact : Loss of one of the 2 electrical power supply.
Service improvement : As part of our continuous improvement policy,
we will carry out a maintenance of the power supply.

May 26, 02:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 UTC
Scheduled - Start time : 05/06/2023 23:00 UTC
End time : 06/06/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a version upgrade to a network equipment.

May 23, 18:20 UTC
Jun 5, 2023
Completed - The scheduled maintenance has been completed.
Jun 5, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 11:00 UTC
Scheduled - Start time : 05/06/2023 11:00 UTC
End time : 06/06/2023 3:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 1, 08:20 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 19:57 UTC
Update - Update : Please note this new Endtime : 05/06/2023 19:00 UTC
Jun 1, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 11:01 UTC
Scheduled - Start time : 31/05/2023 11:00 UTC
End time : 31/05/2023 19:00 UTC
Service impact : None
Service improvement : Water cooling pump replacement

May 26, 21:12 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 19:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:39 UTC
Scheduled - Start time : 05/06/2023 18:00 UTC
End time : 05/06/2023 19:30 UTC
Service impact : None
Service improvement : Our teams will have to carry out an emergency electrical safety operation.

Jun 5, 18:36 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 17:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 16:30 UTC
Scheduled - Start time : 5/06/2023 16:30 UTC
End time : 5/06/2023 18:00 UTC
Service impact : Latency might be observed during the maintenance
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a maintenance on multiple network equipment located in Paris

Jun 1, 14:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 07:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:41 UTC
Scheduled - Start time : 05/06/2023 06:41 UTC
End time : 06/06/2023 15:38 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 5, 06:40 UTC
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 5, 04:32 UTC
Scheduled - Start time : 05/06/2023 05:00 UTC
End time : 26/06/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment infrastructure.

May 17, 02:39 UTC
Jun 4, 2023
Resolved - Start Time : 04/06/2023 15:00 UTC
End Time : 04/06/2023 15:16 UTC
Root cause : Network equipment issue
Our technical teams resolved the issue. All impacted services are now operational.

Jun 4, 15:20 UTC
Jun 3, 2023
Completed - The scheduled maintenance has been completed.
Jun 3, 08:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 UTC
Scheduled - Start time : 15/05/2023 07:00 UTC
End time : 02/06/2023 19:00 UTC
Service impact : Related hosts will be move off racks for the maintenance time.
Service improvement : As part of our continuous improvement policy, we are going to replace a large number of power supply cables in racks L111A19 / L111A18 / E102H11 related to Hosted Private Cloud.

May 11, 21:11 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00UTC
End time : 25/05/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will carry out a maintenance of the power supply on the G124B23A rack.

May 22, 22:52 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 UTC
Scheduled - Start time : 31/05/2023 08:00 UTC
End time : 31/05/2023 09:00 UTC
Service impact : None
Service improvement : We will carry out the replacement of defective energy supply system equipment.

May 16, 23:41 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 14:01 UTC
Scheduled - Start time : 01/06/2023 14:00 UTC
End time : 01/06/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing a version upgrade to a network equipment.

May 25, 01:41 UTC
Jun 2, 2023
Completed - The scheduled maintenance has been completed.
Jun 2, 15:19 UTC
Update - New end time : 02/06/2023 15:00 UTC
May 31, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:56 UTC
Scheduled - Start time : 23/05/2023 06:20 UTC
End time : 31/05/2023 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 23, 07:53 UTC
Resolved - Start Time : 01/06/2023 23:10 UTC
End Time : 01/06/2023 23:23 UTC
Service impact: Most of the products in the BHS data center were impacted.
Please find below the affected subnet :
142.44.128.0/17
167.114.128.0/18
192.99.0.0/16
198.245.48.0/20
198.27.64.0/18
15.235.0.0/17
51.79.0.0/17
51.161.0.0/17
51.222.0.0/16
54.39.0.0/16
66.70.128.0/17
142.4.192.0/19
144.217.0.0/16
149.56.0.0/16
158.69.0.0/16
167.114.0.0/17
167.114.192.0/19
192.95.0.0/18
198.27.64.0/18
198.50.128.0/17
198.100.144.0/20
216.180.136.0/24
2001:41d0:0:50::c:2000/117
2605:940:710::/44
Our technical teams resolved the issue. All impacted services are now operational.

Jun 2, 13:52 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 00:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:00 UTC
Scheduled - Start time : 01/06/2023 23:00 UTC
End time : 02/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will make a change on a routing configuration.

Jun 1, 19:01 UTC
Jun 1, 2023
Completed - Operations on this maintenance have not been completed as planned, so we'll be scheduling new dates in the next few days.
Jun 1, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:00 UTC
Scheduled - Start time : 01/06/2023 09:00 UTC
End time : 01/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

May 26, 01:44 UTC
Completed - Start time : 01/06/2023 08:00 UTC
End time : 01/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Jun 1, 19:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:00 UTC
Scheduled - Start time : 01/06/2023 08:00 UTC
End time : 01/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Jun 1, 07:50 UTC
Completed - Start time : 31/05/2023 10:30 UTC
End time : 01/06/2023 19:00 UTC
Service impact : None
Service improvement : We need to make a change on the cooling system

Jun 1, 18:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 10:30 UTC
Scheduled - Start time : 31/05/2023 10:30 UTC
End time : 01/06/2023 19:00 UTC
Service impact : None
Service improvement : We need to make a change on the cooling system

May 30, 19:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 15:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:02 UTC
Scheduled - Start time : 31/05/2023 6:00 UTC
End time : 01/06/2023 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 29, 20:33 UTC
Completed - Start time : 01/06/2023 06:00 UTC
End time : 01/06/2023 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Jun 1, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 06:00 UTC
Scheduled - Start time : 01/06/2023 06:00 UTC
End time : 01/06/2023 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

May 26, 17:39 UTC
Completed - The maintenance has been postponed and will be rescheduled.
Once the new schedule has been validated, a new post will be created.

Jun 1, 13:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 10:00 UTC
Scheduled - Start time : 01/06/2023 10:00 UTC
End time : 02/06/2023 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 25, 18:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 09:36 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:00 UTC
Scheduled - Start time : 01/06/2023 07:00 UTC
End time : 01/06/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a version upgrade to a network equipment.

May 25, 22:54 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 09:05 UTC
Scheduled - Start time : 01/06/2023 09:30 UTC
End time : 01/06/2023 12:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for our load balancer related to Web Hosting services.

May 30, 22:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 07:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 05:31 UTC
Scheduled - Start time : 01/06/2023 05:30 UTC
End time : 01/06/2023 07:30 UTC
Service impact : Network will be unreachable for one hour on this rack.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in G215B19

May 23, 23:38 UTC
Resolved - Start time : 30/05/2023 08:32 UTC
End time : 01/06/2023 06:30 UTC
Root cause : Incident due to operations in progress on side of our provider.
Latency increased from 100ms to 300ms during the incident. Now latency is back to normal

Jun 1, 07:00 UTC
Identified - Start time : 30/05/2023 08:32 UTC
Service impact : Latency increase APAC and Europe/NA.
Root cause : Incident due to operations in progress on side of our provider.
Ongoing actions : We are working with our provider to restore the service.

May 30, 09:34 UTC
Investigating - Start time : 30/05/2023 08:32 UTC
Service impact : We are facing latency increase in APAC and Europe/NA..
Ongoing actions : Our technical teams are investigating on the issue.
Update will be post as significant progress is made.

May 30, 08:55 UTC
Completed - Update : The maintenance wont be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 1, 05:40 UTC
Scheduled - Start time : 01/06/2023 06:00 UTC
End time : 01/06/2023 15:00 UTC
Service impact : None
Service improvement : : As part of our continuous improvement policy of our infrastructure, we will be carrying out electrical works on a UPS.

May 26, 21:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 02:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 23:00 UTC
Scheduled - Start time : 31/05/2023 23:00 UTC
End time : 01/06/2023 03:00UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

May 16, 15:56 UTC
May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 20:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 11:01 UTC
Scheduled - Start time : 31/05/2023 11:00 UTC
End time : 01/06/2023 01:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 25, 18:06 UTC
Completed - The scheduled maintenance has been completed.
May 31, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:02 UTC
Scheduled - Start time : 30/05/2023 6:00 UTC
End time : 06/06/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will carry out an electrical maintenance.

May 26, 12:33 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
May 31, 19:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 UTC
Scheduled - Start time : 31/05/2023 18:00 UTC
End time : 31/05/2023 22:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a network maintenance.

May 25, 23:58 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
May 31, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:59 UTC
Scheduled - Start time : 26/05/2023 08:59 UTC
End time : 31/05/2023 15:38 UTC
Service impact : None
Service improvement : Water manifold replacement

May 26, 08:58 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
May 31, 17:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:00 UTC
Scheduled - Start time : 26/05/2023 11:58 UTC
End time : 31/05/2023 15:38 UTC
Service impact : None
Service improvement : Water manifold replacement

May 26, 11:57 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
May 31, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:56 UTC
Scheduled - Start time : 26/05/2023 08:55 UTC
End time : 31/05/2023 15:38 UTC
Service impact : None
Service improvement : Water manifold replacement

May 26, 08:55 UTC
Completed - The scheduled maintenance has been completed.
May 31, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 UTC
Scheduled - Start time : 31/05/2023 7:00 UTC
End time : 31/05/2023 16:00 UTC
Service impact :None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

May 29, 22:38 UTC
Completed - The scheduled maintenance has been completed.
May 31, 14:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:02 UTC
Scheduled - Start time : 27/04/2023 06:00 UTC
End time : 31/05/2023 15:00 UTC
Service impact : None
Service improvement : Installation of optical fiber for the infrastructure

Apr 26, 21:35 UTC
Completed - The scheduled maintenance has been completed.
May 31, 14:31 UTC
Update - New start time : 6/06/2023 05:30 UTC
New end time : 6/06/2023 11:00 UTC

May 19, 09:10 UTC
Scheduled - Start time : 6/06/2023 05:30 UTC
End time : 6/06/2023 11:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 16, 14:39 UTC
Completed - The scheduled maintenance has been completed.
May 31, 13:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:20 UTC
Scheduled - Start time : 31/05/2023 06:30 UTC
End time : 31/05/2023 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 31, 07:17 UTC
Completed - Maintenance operations have been postponed to a new date. The new schedule will be provided in the coming days.
May 31, 12:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:01 UTC
Scheduled - Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C13/C14 power supply cables of the rack
Start of intervention : 31/05/2023 06:00 UTC
Rack : R802R13
Impact : Server outage during the intervention.
Duration of intervention : 06h00

May 9, 17:29 UTC
Completed - Start time : 31/05/2023 06:30 UTC
End time : 31/05/2023 09:00 UTC
Service impact : Network will be unreachable for 2 hours during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in G131A04

May 31, 11:48 UTC
Update - Operations on this maintenance are still in progress.
May 31, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:31 UTC
Scheduled - Start time : 31/05/2023 06:30 UTC
End time : 31/05/2023 09:00 UTC
Service impact : Network will be unreachable for 2 hours during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in G131A04

May 23, 23:26 UTC
Completed - Start time : 31/05/2023 09:00 UTC
End time : 31/05/2023 10:00 UTC
Service impact : None
Service improvement : We will carry out the replacement of defective energy supply system equipment.

May 31, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:00 UTC
Scheduled - Start time : 31/05/2023 09:00 UTC
End time : 31/05/2023 10:00 UTC
Service impact : None
Service improvement : We will carry out the replacement of defective energy supply system equipment.

May 16, 23:48 UTC
Completed - Start time : 31/05/2023 07:00 UTC
End time : 31/05/2023 08:30 UTC
Service impact : The rack will be powered off for the maintenance time.
Service improvement : Water manifold replacement

May 31, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 UTC
Scheduled - Start time : 31/05/2023 07:00 UTC
End time : 31/05/2023 08:30 UTC
Service impact : The rack will be powered off for the maintenance time.
Service improvement : Water manifold replacement

May 9, 17:39 UTC
Completed - The scheduled maintenance has been completed.
May 31, 03:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:00 UTC
Scheduled - Start time : 30/05/2023 23:00 UTC
End time : 31/05/2023 3:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

May 16, 15:48 UTC
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

May 31, 02:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 11:00 UTC
Scheduled - Start time : 30/05/2023 11:00 UTC
End time : 31/05/2023 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 25, 17:59 UTC
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 11:00 UTC
Scheduled - Start time : 30/05/2023 11:00 UTC
End time : 31/05/2023 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 25, 18:02 UTC
Completed - The scheduled maintenance has been completed.
May 30, 20:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:00 UTC
Scheduled - Start time : 30/05/2023 18:00 UTC
End time : 30/05/2023 21:00 UTC
Service impact : Latency may increase to peers behind the route
Service improvement : As part of our continuous improvement policy of our backbone infrastructure,
we will be doing a version upgrade to a network equipment.

May 25, 23:25 UTC
Completed - The scheduled maintenance has been completed.
May 30, 19:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:00 UTC
Scheduled - Start time : 29/06/2023 10:00 UTC
End time : 31/06/2023 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are doing some electrical background work.

May 26, 16:44 UTC
Completed - The scheduled maintenance has been completed.
May 30, 15:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 10:41 UTC
Update - Start time : 30/05/2023 06:00 UTC
End time : 30/05/2023 16:00 UTC

May 19, 09:29 UTC
Update - The current maintenance has been rescheduled.
Below you can find the new dates of the operation.

Start time : 30/05/2023 06:00 UTC
End time : 30/05/2023 16:00 UTC
Service impact : Loss of power to each rack
Service improvement : Water manifold replacement

May 16, 20:20 UTC
Scheduled - Start time : 7/06/2023 06:30 UTC
End time : 7/06/2023 14:30 UTC
Service impact : Loss of power to each rack
Service improvement : Water manifold replacement

May 16, 14:45 UTC
Completed - The scheduled maintenance has been completed.
May 30, 14:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:31 UTC
Scheduled - Start time : 30/05/2023 06:30 UTC
End time : 30/05/2023 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 30, 07:30 UTC
Completed - Operations are not completed, new dates will be communicated in coming days.
May 30, 12:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:02 UTC
Scheduled - Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C13/C14 power supply cables of the rack
Start of intervention : 30/05/2023 06:00 UTC
Rack : R802L07
Impact : Server outage during the intervention.
Duration of intervention : 06h00

May 9, 17:33 UTC
Completed - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster051 in BHS.

May 30, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 09:31 UTC
Scheduled - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.
This update will be deployed for Cluster051 in BHS.

May 26, 08:24 UTC
Completed - Start time : 30/05/2023 08:00 UTC
End time : 30/05/2023 10:00 UTC
Service impact : Servers in rack W12B06 will be temporarily unavailable during the maintenance
Service improvement : Water manifold replacement

May 30, 10:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled - Start time : 30/05/2023 08:00 UTC
End time : 30/05/2023 10:00 UTC
Service impact : Servers in rack W12B06 will be temporarily unavailable during the maintenance
Service improvement : Water manifold replacement

May 26, 13:13 UTC
Completed - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 10:00 UTC
Service impact : Some latency will be observed.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software. This update will be deployed for cluster012 - cluster014 - cluster021 - cluster029 - cluster002

May 30, 10:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 09:31 UTC
Scheduled - Start time : 30/05/2023 09:30 UTC
End time : 30/05/2023 12:30 UTC
Service impact : Some latency will be observed.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software. This update will be deployed for cluster012 - cluster014 - cluster021 - cluster029 - cluster002

May 26, 08:55 UTC
Completed - Start time : 30/05/2023 06:00 UTC
End time : 30/05/2023 07:00 UTC
Service impact : Latency may increase to peers behind the route
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment in Vint Hill and Hillsboro .

May 30, 07:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:02 UTC
Scheduled - Start time : 30/05/2023 06:00 UTC
End time : 30/05/2023 07:00 UTC
Service impact : Latency may increase to peers behind the route
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment in Vint Hill and Hillsboro .

May 29, 21:30 UTC
Resolved - This incident has been resolved.
May 30, 01:43 UTC
Update - We are continuing to monitor for any further issues.
May 30, 01:34 UTC
Monitoring - Start time : 30/05/2023 01:21 UTC
End time : 30/05/2023 01:34 UTC
Service impact : switch public down

May 30, 01:34 UTC
May 29, 2023
Completed - The scheduled maintenance has been completed.
May 29, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:00 UTC
Scheduled - Start time : 29/05/2023 10:00 UTC
End time : 29/05/2023 21:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 22, 19:44 UTC
Completed - The scheduled maintenance has been completed.
May 29, 12:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:00 UTC
Scheduled - Start time : 29/05/2023 11:00 UTC
End time : 30/05/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our cooling system, we will be doing a maintenance on our water cooling system

May 26, 21:18 UTC
Completed - The scheduled maintenance has been completed.
May 29, 12:09 UTC
Update - The current maintenance has been rescheduled.
Below you can find the new information regarding this operation:

Start time : 01/06/2023 08:00 UTC
End time : 01/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

May 23, 12:31 UTC
Scheduled - Start time : 29/05/2023 11:00 UTC
End time : 08/06/2023 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

May 23, 03:06 UTC
Completed - The scheduled maintenance has been completed.
May 29, 12:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:41 UTC
Scheduled - Start time : 24/05/2023 08:40 UTC
End time : 31/05/2023 15:40 UTC
Service impact : None
Service improvement : Water manifold replacement

May 24, 08:39 UTC
Completed - The scheduled maintenance has been completed.
May 29, 09:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 06:00 UTC
Scheduled - Start time : 29/05/2023 06:00 UTC
End time : 29/05/2023 10:00 UTC
Service impact : The rack will be powered off for three hours.
Service improvement : We need to make a change on the cooling system.

Apr 26, 02:36 UTC
May 28, 2023

No incidents reported.

May 27, 2023
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

May 27, 06:41 UTC
Update - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
May 10, 19:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 13:01 UTC
Scheduled - Start time : 10/05/2023 13:01 UTC
End time : 10/05/2023 19:01 UTC
Service impact : None
Service improvement : Our teams will perform a scalable maintenance operation on our high voltage electrical distribution equipment.

May 9, 19:41 UTC
May 26, 2023
Completed - The scheduled maintenance has been completed.
May 26, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 16:17 UTC
Scheduled - Start time : 26/05/2023 11:00 UTC
End time : 26/05/2023 20:00 UTC
Service impact : None
Service improvement : Cleaning of the cooling system module.

May 26, 16:15 UTC
Completed - The scheduled maintenance has been completed.
May 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 12:13 UTC
Scheduled - Start time : 17/05/2023 12:13 UTC
End time : 26/05/2023 15:31 UTC
Service impact : None
Service improvement : Water manifold replacement

May 17, 12:12 UTC
Completed - The scheduled maintenance has been completed.
May 26, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:00 UTC
Scheduled - Summary : We are going to intervene in the rack to replace a large number of power supply cables that could have an insulation defect.
Actions : Replacement of the C13/C14 power supply cables of the rack
Start of intervention : 26/05/2023 06:00 UTC
Rack : R802L14
Impact : Server outage during the intervention.
Duration of intervention : 06h00

May 9, 16:20 UTC
Completed - The scheduled maintenance has been completed.
May 26, 06:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 13:10 UTC
Scheduled - Start time :22/05/2023 09:53 UTC
End time : 26/05/2023 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 23, 13:09 UTC
Completed - The scheduled maintenance has been completed.
May 26, 06:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 10:41 UTC
Scheduled - Start time : 19/05/2023 08:39 UTC
End time : 31/05/2023 15:38UTC
Service impact : None
Service improvement : Water manifold replacement

May 19, 10:40 UTC
May 25, 2023
Completed - Start time : 23/05/2023 11:00 UTC
End time : 25/05/2023 21:00 UTC
Service impact : None.
Service improvement : Following our continuous improvement policy, we are doing some tank preventive maintenance Hall 4.

May 25, 21:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 11:00 UTC
Scheduled - Start time : 23/05/2023 11:00 UTC
End time : 25/05/2023 21:00 UTC
Service impact : None.
Service improvement : Following our continuous improvement policy, we are doing some tank preventive maintenance Hall 4.

May 22, 18:57 UTC
Completed - The scheduled maintenance has been completed.
May 25, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 11:00 UTC
Scheduled - Start time : 25/05/2023 11:00 UTC
End time : 25/05/2023 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance on a UPS in BHS8.

May 22, 20:00 UTC
Completed - The scheduled maintenance has been completed.
May 25, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00 UTC
End time : 25/05/2023 16:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will carry out an electrical maintenance on a UPS in room 42.

Apr 27, 20:20 UTC
Completed - The current maintenance has been postponed.
May 25, 14:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:31 UTC
Scheduled - Start time : 25/05/2023 05:30 UTC
End time : 25/05/2023 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 22, 21:47 UTC
Completed - The scheduled maintenance has been completed.
May 25, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00 UTC
End time : 25/05/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure,
we will be doing an electrical maintenance in TGBT 12 SBG3.

May 23, 19:19 UTC
Completed - The scheduled maintenance has been completed.
May 25, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00 UTC
End time : 25/05/2023 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance on a UPS in SBG3

May 22, 17:18 UTC
Completed - The scheduled maintenance has been completed.
May 25, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00 UTC
End time : 25/05/2023 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

May 22, 22:58 UTC
Completed - The scheduled maintenance has been completed.
May 25, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:57 UTC
Scheduled - Start time : 25/05/2023 09:30 UTC
End time : 25/05/2023 14:00 UTC
Service impact : None
Service improvement : We need to make a replacement on the cooling system

May 25, 09:56 UTC
Completed - The current maintenance has been postponed.
May 25, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - Start time : 25/05/2023 06:00 UTC
End time : 30/05/2023 14:00 UTC UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

May 22, 18:42 UTC
May 24, 2023
May 23, 2023