Network & Infrastructure Status

OVHCloud Network Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[BHS7/LON1/GRA1/GRA2/FRA1/RBX6/RBX4/WAW1][Network] - SDAGG upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 UTC

Scheduled - Start time : 24/01/2022 08:00 UTC
End time : 24/01/2022 23:59 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.

[GRA3][Infrastructure] - Room 300A/300B

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 24/01/2022 16:00 UTC
Service impact : None
Service improvement : Completion of the commissioning of the air conditioning columns in the rooms.

[GRA3][Infrastructure] - Rack G317

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 27/01/2022 15:00 UTC
Service impact : None
Service improvement : Supply of a new electrical cabinet.

[RBX2][Infrastructure] - GE TGBT7

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 24/01/2022 16:00 UTC
Service impact : None
Service improvement : This operation is intended to respect the maintenance of the generator to increase its longevity.

[GRA2][Energy]Yearly maintenance UPS 12T2

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 24/01/2022 16:00 UTC
Service impact : None
Service improvement : Annual maintenance of UPS

[GRA1][Infrastructure] Circuit Breaker replacement- G137A

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 04/02/2022 16:00 UTC
Service impact : None
Service improvement : The purpose of the operation is to change the power supply of the G137A cabinet (TGBT 5 => UPS 11)

[LIM1/LIM3][Infrastructure] - Generators load test

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 UTC

Scheduled - Start time : 24/01/2022 07:00 UTC
End time : 26/01/2022 16:00 UTC
Service impact : None
Service improvement : This maintenance consists of checking the operating condition of the generators.

[BHS6/BHS7][Network] - Top Of Rack Switch

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 03:00 UTC

Scheduled - Start time : 24/01/2022 03:00 UTC
End time : 24/01/2022 11:00 UTC
Service impact : None
Service improvement : Upgrade TOR Switch to version v4.23.6

[ERI][Infrastructure] - Eaton UPS

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:42 UTC

Scheduled - Start time : 23/02/2022 08:00 UTC
End time : 28/02/2022 15:00 UTC
Service impact : None
Service improvement : UPS will be placed into bypass for one hour at a time.

[GRA2][Cooling System] - G233B17

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 14:45 UTC

Scheduled - Start time : 21/01/2022 13:00 UTC
End time : 24/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[RBX6][Cooling System]46B03

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:14 UTC

Scheduled - Start time : 17/01/2022 07:00 UTC
End time : 24/01/2022 16:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[SBG3][Infrastructure] - UPS

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:25 UTC

Scheduled - Start time : 20/01/2022 07:25 UTC
End time : 27/01/2022 16:00 UTC
Service impact : None
Service improvement : Used or damaged UPS batteries replacement.

[GRA1][Infrastructure] - G122A + G133A + G133B + G118A + G134B

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:00 UTC

Scheduled - Start time : 19/01/2022 08:10 UTC
End time : 03/02/2022 16:11 UTC
Service impact : None
Service improvement : The purpose of this operation is to Realize a preparatory work (cable pulling and installation of electrical box) for a future electrical intervention.

[RBX3/5/6][Infrastructure]-Power Usage Effectiveness

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 UTC

Scheduled - Start time : 19/01/2022 07:00 UTC
End time : 27/01/2022 16:00 UTC
Service impact : None
Service improvement : Installation of Tor to get a reading of consumption Power Usage Effectiveness

[GRA3][Infrastructure] - GRA0317 / GRA0320

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 06:00 UTC

Scheduled - Start time : 10/01/2022 06:00 UTC
End time : 27/01/2022 15:30 UTC
Service impact : None
Service improvement : Addition of UPS support links for GRA0317 and GRA0320.

[BHS7/8][Infrastructure] - Electrical work in section 9

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 12:01 UTC

Scheduled - Start time : 03/01/2022 12:00 UTC
End time : 27/01/2022 21:00 UTC
Service impact : None
Service improvement : Various electrical work in the servers enclosure

[BHS7/8][Infrastructure] - Electrical work in section 11

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 12:01 UTC

Scheduled - Start time : 03/01/2022 12:00 UTC
End time : 27/01/2022 21:00 UTC
Service impact : None
Service improvement : Various electrical work in the servers enclosure

[BHS7/8][Infrastructure] - Hall 1 electrical room 10

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 12:01 UTC

Scheduled - Start time : 03/01/2022 12:00 UTC
End time : 27/01/2022 21:00 UTC
Service impact : None
Service improvement : Various electrical work in the servers enclosure

[SBG3/4][Infrastructure] - Thermography

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 07:00 UTC

Scheduled - Start time : 03/01/2022 07:00 UTC
End time : 28/01/2022 15:00 UTC
Service impact : None
Service improvement : Take thermographic measurements for any possible risks of overheating.

[All GRA][Infrastructure] - Fire protection system

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 10, 21:34 UTC

In progress - Start time : 15/09/2021 06:00 UTC
End time : 03/02/2022 15:00 UTC
Service impact : None
Service improvement : Rehabilitation of standpipe before commissioning.
Sep 14, 16:27 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Datacenters || BHS Under Maintenance

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Under Maintenance

BHS7 Under Maintenance

BHS8 Under Maintenance

Datacenters || ERI Under Maintenance

ERI1 Under Maintenance

Datacenters || GRA Under Maintenance

GRA1 Under Maintenance

GRA2 Under Maintenance

GRA3 Under Maintenance

Datacenters || LIM Under Maintenance

LIM1 Under Maintenance

LIM2 Operational

LIM3 Under Maintenance

Datacenters || P19 Operational

Datacenters || RBX Under Maintenance

RBX1 Operational

RBX2 Under Maintenance

RBX3 Operational

RBX4 Under Maintenance

RBX5 Under Maintenance

RBX6 Under Maintenance

RBX7 Operational

RBX8 Operational

Datacenters || SBG Under Maintenance

SBG1 Operational

SBG3 Operational

SBG4 Under Maintenance

Datacenters || SGP1 Operational

Datacenters || SYD Operational

SYD1 Operational

SYD2 Operational

Datacenters || WAW1 Under Maintenance

Load Balancer || GRA Operational

Network || SYD - SGP Operational

Network || SYD - LAX Operational

Network || LAX - SJO Operational

Network || LAX - WAS Operational

Network || WAS - NWK Operational

Network || NWK - LON Operational

Network || WAS - GSW Operational

Network || WAS - TH2 Operational

Network || TH2 - MRS Operational

Network || SJP - SGP Operational

OVHcloud Connect || OVHcloud Connect Operational

vRack || GRA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA1][Infrastructure] - UPS Jan 25, 07:00-16:00 UTC

Start time : 25/01/2022 07:00 UTC
End time : 25/01/2022 16:00 UTC
Service impact : None
Service improvement : Test UPS batteries
Posted on Dec 28, 21:40 UTC

[GRA2][Infrastructure] - G212B21, 254B01 Jan 25, 07:00-11:00 UTC

Start time : 25/01/2022 07:00 UTC
End time : 25/01/2022 11:00 UTC
Service impact : None
Service improvement : Replacement of the out-of-service exchanger to optimize work continuity
Posted on Jan 18, 13:38 UTC

[RBX2][Infrastructure] - UPS 15 Jan 25, 07:30-17:00 UTC

Start time : 25/01/2022 07:30 UTC
End time : 25/01/2022 17:00 UTC
Service impact : None
Service improvement: Preventive maintenance of the backup power.
Posted on Nov 30, 09:40 UTC

[BHS7/BHS6/LON1/GRA1/GRA2/FRA1/RBX6/RBX4/WAW1/SBG3][Network] - SDAGG upgrade Jan 25, 08:00-23:59 UTC

Start time : 25/01/2022 08:00 UTC
End time : 25/01/2022 23:59 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on Jan 20, 01:30 UTC

[BHS1][Network and Infrastructure] PCC Control Plane Jan 25, 08:30-10:30 UTC

Start time :25/01/2022 08:30 UTC
End time : 25/01/2022 10:30 UTC
Service impact : Customer operations on OVH Manager related to BHS - PCC / HG Servers will be down for 5 - 10 mins during migration
Service improvement : shield uplinks needs to be migrated to Infra switches as per standard design
Posted on Jan 20, 05:46 UTC

[GRA3][Infrastructure] - Rack PCI 310B02B Jan 25, 09:19 - Jan 27, 16:19 UTC

Start time : 25/01/2022 09:19 UTC
End time : 27/01/2022 16:19 UTC
Service impact : None
Service improvement : Perform a network analysis of the rack PCI 310B02B for 48 hours.
Posted on Jan 6, 20:02 UTC

[GRA3][Infrastructure] - UPS Jan 25, 13:00 - Jan 26, 13:00 UTC

Start time : 25/01/2022 13:00 UTC
End time : 26/01/2022 13:00 UTC
Service impact : None
Service improvement : Test UPS batteries
Posted on Dec 28, 21:42 UTC

[LIM][Cooling system] - PVC pipe by copper Jan 26, 05:00-08:00 UTC

Start time : 26/01/2022 05:00 UTC
End time : 26/01/2022 08:00 UTC
Service impact : None
Service improvement : Pipe and water manifold replacement
Posted on Jan 18, 20:23 UTC

[GRA2][Infrastructure] - UPS Jan 26, 07:00-16:00 UTC

Start time : 26/01/2022 07:00 UTC
End time : 26/01/2022 16:00 UTC
Service impact : None
Service improvement : Test UPS batteries
Posted on Dec 28, 21:35 UTC

[BHS7/BHS6/LON1/GRA1/GRA2/FRA1/RBX6/RBX4/WAW1/SBG3][Network] - SDAGG upgrade Jan 26, 08:00-23:59 UTC

Start time : 26/01/2022 08:00 UTC
End time : 26/01/2022 23:59 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on Jan 20, 01:51 UTC

[ERI][Infrastructure] - UPS Jan 26, 08:00-15:00 UTC

Start time : 26/01/2022 08:00 UTC
End time : 26/01/2022 15:00 UTC
Service impact : None
Service improvement : Check the condition of the UPS battery.
Posted on Jan 18, 13:23 UTC

[All][Network] - Manager and website update Jan 26, 12:30-13:40 UTC

Start time : 26/01/2022 12:41 UTC
End time : 26/01/2022 13:41 UTC
Service impact : None
Service improvement : News features of Mysql Postresql, Redis, Apache Kafka,Open Search,Mirror Maker will be enabled on website and manager
Posted on Jan 19, 01:55 UTC

[RBX4][Infrastructure] UPS 3 Jan 26, 17:24-18:24 UTC

Start time : 26/01/2022 07:30 UTC
End time : 26/01/2022 17:00 UTC
Service impact : None
Service improvement : Maintenance Preventive
Posted on Nov 24, 17:28 UTC

[BHS1][Network] - Top Of Rack Switch Jan 27, 03:00-11:00 UTC

Start time : 27/01/2022 03:00 UTC
End time : 27/01/2022 11:00 UTC
Service impact : None
Service improvement : Upgrate TOR Switch to version v4.23.6
Posted on Jan 17, 13:07 UTC

[LIM][Cooling system] - Change the leaking WC hot/cold PVC pipe by copper Jan 27, 05:00-08:00 UTC

Start time : 27/01/2022 05:00 UTC
End time : 27/01/2022 08:00 UTC
Service impact : None
Service improvement : Pipe and water manifold replacement
Posted on Jan 18, 21:13 UTC

[rbx1 rbx3] [Infrastructure] Power generators Jan 27, 08:00-17:00 UTC

Start time :27/01/2022 08:00 UTC
End time : 27/01/2022 17:00 UTC
Service impact : None
Service improvement : Preventive maintenance on power generators
Posted on Jan 5, 04:01 UTC

[BHS7/BHS6/LON1/GRA1/GRA2/FRA1/RBX6/RBX7/WAW1][Network] - SDAGG upgrade Jan 27, 08:00-23:59 UTC

Start time : 27/01/2022 08:00 UTC
End time : 27/01/2022 23:59 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on Jan 20, 02:22 UTC

[GRA2][Infrastructure] - Room G260 Jan 31, 00:16 - Feb 3, 08:16 UTC

Start time : 31/01/2022 07:00 UTC
End time : 03/02/2022 15:00 UTC
Service impact : None
Service improvement : Adding additional controllers to the dryer power supply cabinets.
Posted on Jan 16, 00:17 UTC

[LIM1][COOLING] - L107A01 Jan 31, 04:45-09:45 UTC

Start time : 31/01/2022 05:00UTC
End time : 31/01/2022 08:00UTC
Service impact : Only "Standard costumers" will be impacted;
Service improvement : Pipe and water manifold replacement
Posted on Jan 19, 04:16 UTC

[GRA1][Infrastructure] power supply to cabinet station 2 Jan 31, 07:00 - Feb 3, 16:00 UTC

Start time :31/01/2022 07:00 UTC
End time : 03/02/2022 16:00 UTC
Service impact : None
Service improvement : Modification of the power supply to cabinet station
Posted on Jan 14, 01:38 UTC

[GRA1][Infrastructure] power supply to cabinet station 1 Jan 31, 07:00 - Feb 3, 16:00 UTC

Start time :31/01/2022 07:00 UTC
End time : 03/02/2022 16:00 UTC
Service impact : None
Service improvement :Modification of the power supply to cabinet station
Posted on Jan 14, 01:29 UTC

[WAW][Infrastructure] - Thermography of electrical cabinets Jan 31, 08:00 - Feb 4, 14:00 UTC

Start time : 31/01/2022 08:00 UTC
End time : 04/02/2022 14:00 UTC
Service impact : None
Service improvement : Take thermography measurements for any possible risks of overheating
Posted on Jan 19, 20:41 UTC

[LIM1][COOLING] - L107B04 Feb 1, 04:45-09:45 UTC

Start time : 01/02/2022 05:00UTC
End time : 01/02/2022 08:00UTC
Service impact : Only "Standard costumers" will be impacted
Service improvement : Pipe and water manifold replacement
Posted on Jan 19, 04:33 UTC

[LIM1][COOLING] - L104B01 Feb 2, 04:54-09:54 UTC

Start time : 02/02/2022 05:00UTC
End time : 02/02/2022 08:00UTC
Service impact : Only "Standard costumers" will be impacted
Service improvement : Pipe and water manifold replacement
Posted on Jan 19, 05:02 UTC

[LIM1][COOLING SYSTEM] - L115A16 Feb 3, 05:00-08:00 UTC

Start time : 03/02/2022 05:00UTC
End time : 03/02/2022 08:00UTC
Service impact : Only "Standard costumers" will be impacted
Service improvement : Pipe and water manifold replacement
Posted on Jan 19, 23:04 UTC

[SBG][Infrastructure] - UPS Feb 3, 07:00-16:00 UTC

Start time : 03/02/2022 07:00 UTC
End time : 03/02/2022 16:00 UTC
Service impact : none
Service improvement : commissioning UPS
Posted on Jan 19, 16:47 UTC

[LIM1][COOLING SYSTEM] - L113B10 Feb 7, 05:00-08:00 UTC

Start time : 07/02/2022 05:00UTC
End time : 07/02/2022 08:00UTC
Service impact : Only "Standard costumers" will be impacted
Service improvement : Pipe and water manifold replacement
Posted on Jan 19, 23:20 UTC

[RBX1][Infrastructure] Generator Sets HT 5 Feb 7, 07:00-17:00 UTC

Start time :07/02/2022 07:00 UTC
End time : 07/02/2022 17:00 UTC
Service impact : None
Service improvement : Annual maintenance of Generator sets to increase its longevity.
Posted on Jan 21, 15:44 UTC

[LIM1][Infrastructure] - L122B01 Feb 8, 05:00-07:00 UTC

Start time : 08/02/2022 05:00 UTC
End time : 08/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:04 UTC

[LIM1][Cooling system] - Change the leaking WC hot/cold PVC pipe by copper Feb 8, 05:00-08:00 UTC

Start time : 08/02/2022 05:00 UTC
End time : 08/02/2022 08:00 UTC
Service impact : None
Service improvement : Pipe and water manifold replacement
Posted on Feb 8, 05:00 UTC

[SBG3][Infrastructure]UPS 7T1 Feb 8, 07:00-16:00 UTC

Start time : 08/02/2022 07:00 UTC
End time : 08/02/2022 16:00 UTC
Service impact : Switching the ups to static bypass and battery discharge test
Service improvement :UPS 7T1 annual maintenance
Posted on Jan 13, 21:45 UTC

[GRA2][Network] pciz2sto9-a70 Feb 9, 05:30-06:30 UTC

Start time : 09/02/2022 05:30 UTC
End time : 09/02/2022 06:30 UTC
Service impact : Interruption of the public network during maintenance
Service improvement : Replacement of Arista/ G219B12 CEPH CLUSTER
Posted on Jan 13, 23:28 UTC

[LIM1][INFRASTRUCTURE] - Replacement of cables C13/C14-L122B02 Feb 10, 05:00-07:00 UTC

Start time : 10/02/2022 05:00 UTC
End time : 10/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:40 UTC

[LIM1][INFRASTRUCTURE] - Replacement of cables C13/C14-L122B03 Feb 15, 05:00-07:00 UTC

Start time : 15/02/2022 05:00 UTC
End time : 15/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:35 UTC

[LIM1][Infrastructure] - L122B04 Feb 17, 05:00-07:00 UTC

Start time : 17/02/2022 05:00 UTC
End time : 17/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:13 UTC

[GRA][Infrastructure] - DC electricity Feb 17, 07:30 - Feb 24, 15:30 UTC

Start time : 17/02/2022 07:30 UTC
End time : 24/02/2022 15:30 UTC
Service impact : None
Service improvement : The goal is to switch all the load of the DC from the source "PDL Duvignau HTB" to the source "PDL Server HTA.
Posted on Jan 21, 01:21 UTC

[LIM1][INFRASTRUCTURE] - Replacement of cables C13/C14 Feb 22, 05:00-07:00 UTC

Start time : 22/02/2022 05:00 UTC
End time : 22/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:08 UTC

[LIM1][Infrastructure] - L122B06 Feb 24, 05:00-07:00 UTC

Start time : 24/02/2022 05:00 UTC
End time : 24/02/2022 07:00 UTC
Service impact : All servers, TORs powered off to replace cables
Service improvement : C13/C14 faulty cables replacement
Posted on Dec 10, 01:20 UTC

[GRA][Infrastructure] Transfer of the DC load from RTE to Enedis Feb 28, 07:02-15:29 UTC

Start time : 28/02/2022 07:03 UTC
End time : 28/02/2022 15:30 UTC
Service impact : None
Service improvement : Switch the site to RTE (site supplied by Enedis)
Posted on Jan 21, 01:43 UTC

Past Incidents

Jan 24, 2022

[P19][Network] - Top Of Rack Switch

Completed - The scheduled maintenance has been completed.
Jan 24, 03:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 02:00 UTC

Scheduled - Start time : 24/01/2022 02:00 UTC
End time : 24/01/2022 05:00 UTC
Service impact : None
Service improvement : Upgrade TOR Switch to version v4.23.6
Jan 13, 23:41 UTC

[WAW1][Network] - Top Of Rack Switch

Completed - The scheduled maintenance has been completed.
Jan 24, 02:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 02:00 UTC

Scheduled - Start time : 24/01/2022 02:00 UTC
End time : 24/01/2022 05:00 UTC
Service impact : None
Service improvement : Upgrade TOR Switch to version v4.23.6
Jan 15, 22:25 UTC

Jan 23, 2022

Unresolved incident: [ERI][Infrastructure] - Eaton UPS.

Jan 22, 2022

[RBX6][Cooling System] RACK 46O05

Completed - The scheduled maintenance has been completed.
Jan 22, 16:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 11:00 UTC

Scheduled - Start time : 22/01/2022 11:00 UTC
End time : 22/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 19, 09:37 UTC

Jan 21, 2022

[GRA2][Infrastructure] - MC13 tank

Completed - The scheduled maintenance has been completed.
Jan 21, 16:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:26 UTC

Scheduled - Start time : 21/01/2022 07:00 UTC
End time : 21/01/2022 16:00 UTC
Service impact : None
Service improvement : Following an aspiration of an object from pump 2 onto the MC13 tank, we will carry out a check to identify the problem and remove the foreign body.
Jan 21, 13:25 UTC

[GRA2][Infrastructure] - Room G260

Completed - The scheduled maintenance has been completed.
Jan 21, 15:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:01 UTC

Scheduled - Start time : 21/01/2022 07:00 UTC
End time : 21/01/2022 16:00 UTC
Service impact : None
Service improvement : The objective of the operation is to carry out a detailed inspection of the electrical generator 14 following a fault.
Jan 21, 13:00 UTC

[GRA2][Cooling System] G242A03

Completed - The scheduled maintenance has been completed.
Jan 21, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:30 UTC

Scheduled - Start time : 20/01/2022 12:00 UTC
End time : 21/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 20, 12:25 UTC

[GRA1/RBX4][Network] - SDAGG upgrade

Completed - The scheduled maintenance has been completed.
Jan 21, 10:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 21:00 UTC

Scheduled - Start time : 20/01/2022 21:00 UTC
End time : 20/01/2022 23:00 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Jan 13, 08:25 UTC

[BHS][Infrastructure] - UPS

Completed - The scheduled maintenance has been completed.
Jan 21, 05:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:15 UTC

Scheduled - Start time : 17/01/2022 12:00 UTC
End time : 20/01/2022 21:00 UTC
Service impact : None
Service improvement : Discharge tests of one minute duration of all UPS.
Jan 12, 05:20 UTC

[RBX6][Cooling System]46B03

Completed - The scheduled maintenance has been completed.
Jan 21, 05:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:06 UTC

Scheduled - Start time : 17/01/2022 07:00 UTC
End time : 21/01/2022 04:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 17, 13:07 UTC

[RBX6][Cooling System] - 46B15

Completed - Start time : 14/01/2022 07:00 UTC
End time : 21/01/2022 04:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Jan 21, 03:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 13:20 UTC

Scheduled - Start time : 14/01/2022 07:00 UTC
End time : 21/01/2022 04:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Jan 14, 13:19 UTC

[BHS7][Network] - B718B02

Resolved - Start Time : 20/01/2022 02:30 UTC
End Time : 20/01/2022 02:35 UTC
Service impact : Unreachable public network
Jan 21, 02:30 UTC

Jan 20, 2022

[RBX3][Infrastructure] - UPS1

Completed - The scheduled maintenance has been completed.
Jan 20, 20:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:01 UTC

Scheduled - Start time : 20/01/2022 07:00 UTC
End time : 20/01/2022 16:00 UTC
Service impact : None
Service improvement : Add a total bypass to supply the corrugated cabinets without going through the inverter
Dec 28, 21:50 UTC

[RBX2][Infrastructure] - GE TGBT5

Completed - The scheduled maintenance has been completed.
Jan 20, 19:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:01 UTC

Scheduled - Start time : 20/01/2022 07:00 UTC
End time : 20/01/2022 16:00 UTC
Service impact : None
Service improvement : This operation is intended to respect the maintenance of the generator to increase its longevity.
Jan 10, 22:07 UTC

[BHS7][Cooling System] - B704B13

Completed - The scheduled maintenance has been completed.
Jan 20, 19:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 15:40 UTC

Scheduled - Start time : 20/01/2022 14:33 UTC
End time : 20/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 20, 15:35 UTC

[SYD][Network] syd1-sy2-g2-nc5

Completed - The scheduled maintenance has been completed.
Jan 20, 17:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 15:00 UTC

Scheduled - Start time : 20/01/2022 15:00 UTC
End time : 20/01/2022 18:00 UTC
Service impact : None
Service improvement : To install SMU Packages to Fix bugs in current SoftWare version.
Jan 19, 22:17 UTC

[SBG][Cooling System]circuit filtration du AC sur MS9 et MS10

Completed - The scheduled maintenance has been completed.
Jan 20, 16:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:45 UTC

Scheduled - Start time : 19/01/2022 06:00 UTC
End time : 20/01/2022 15:00 UTC
Service impact : None
Service improvement : Replacement of a leaking PVC part on the aircooling circuit
Jan 19, 07:44 UTC

[RBX8][Infrastructure] - Electrical connection

Completed - The scheduled maintenance has been completed.
Jan 20, 16:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:01 UTC

Scheduled - Start time : 20/01/2022 07:00 UTC
End time : 20/01/2022 16:00 UTC
Service impact : None
Service improvement : Maintenance consists of connecting the cabinets in the SNC room.
Jan 11, 03:11 UTC

[RBX7][Infrastructure] - MS709

Completed - The scheduled maintenance has been completed.
Jan 20, 15:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 UTC

Scheduled - Start time : 20/01/2022 05:00 UTC
End time : 20/01/2022 07:00 UTC
Service impact : None
Service improvement : Replacement of an aircooling tank
Jan 16, 00:24 UTC

[GRA2][Cooling System] - G254B12

Completed - The scheduled maintenance has been completed.
Jan 20, 15:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:45 UTC

Scheduled - Start time : 19/01/2022 13:00 UTC
End time : 20/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 19, 13:43 UTC

[GRA3][Infrastructure] - Generator 15-16-17-18

Completed - The scheduled maintenance has been completed.
Jan 20, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 16:30 UTC

Scheduled - Start time : 19/01/2022 07:00 UTC
End time : 20/01/2022 16:00 UTC
Service impact : None
Service improvement : Maintenance on power generators
Jan 19, 16:26 UTC

[BHS4][Cooling System] - T02A42

Completed - The scheduled maintenance has been completed.
Jan 20, 14:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 14:11 UTC

Scheduled - Start time : 18/01/2022 13:00 UTC
End time : 19/01/2022 08:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 18, 14:02 UTC

[BHS][Infrastructure] - Electrical work - 310HT (High Tension room)

Completed - The scheduled maintenance has been completed.
Jan 20, 14:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 12:00 UTC

Scheduled - Start time : 10/01/2022 12:00 UTC
End time : 13/01/2022 20:30 UTC
Service impact : None
Service improvement : Transfer the UPS-CDP electrical equipment from the legacy network to the GNS network.
Jan 7, 21:36 UTC

[BHS4][Infrastructure] - Rack T04D

Completed - The scheduled maintenance has been completed.
Jan 20, 14:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 12:00 UTC

Scheduled - Start time : 10/01/2022 12:00 UTC
End time : 20/01/2022 20:00 UTC
Service impact : None
Service improvement : Non-working Fan replacement
Jan 6, 20:38 UTC

[BHS][Infrastructure] - Cable pulling

Completed - The scheduled maintenance has been completed.
Jan 20, 14:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 11:00 UTC

Scheduled - Start time : 10/01/2022 11:00 UTC
End time : 20/01/2022 08:30 UTC
Service impact : None
Service improvement : We will carry out cable pulls to monitor BHS electrical equipments.
Jan 8, 05:19 UTC

[SBG3][Network] - sbg3-sd1a/sd1b-n9

Resolved - Start time : 20/01/2022 10:15 UTC
End time : 20/01/2022 10:15 UTC
Service impact : We had an incident in sbg3 behind sbg3-sd1a/sd1b-n9 due to an instability on one device
Jan 20, 10:15 UTC

[BHS8][Network] - [GENERIC] Core Mgmt AGG - Update Cisco campaign 13 January

Completed - The scheduled maintenance has been completed.
Jan 20, 09:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:00 UTC

Scheduled - Start time: 20/01/2022 8:00 UTC
End time: 20/01/2022 11:00 UTC
Service impact: No impact is expected
Service improvement: We need to update the DC core switches to newer version 7.0.3.I7.9 for reliability and vendor support
Jan 14, 14:39 UTC

[BHS7][Cooling System] - B718A12

Completed - Start time : 19/01/2022 13:00 UTC
End time : 21/01/2022 01:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 20, 02:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:56 UTC

Scheduled - Start time : 19/01/2022 13:00 UTC
End time : 21/01/2022 01:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 19, 13:50 UTC

[GRA1/RBX4][Network] - SDAGG upgrade

Completed - Important : This operation has been postponed, we will inform you of the next date in the coming days. We apologize for the inconvenience
Jan 20, 02:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 UTC

Scheduled - Start time : 19/01/2022 21:00 UTC
End time : 19/01/2022 23:00 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Jan 13, 08:45 UTC

Jan 19, 2022

[EUROPE][NETWORK] - Application functional rules

Completed - Start time : 19/01/2022 22:00 UTC
End time : 19/01/2022 22:45UTC
Service impact : None
Service improvement : A security is going to be installed to prevent from learning too many mac from customer
Jan 19, 22:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:56 UTC

Scheduled - Start time : 19/01/2022 22:00 UTC
End time : 19/01/2022 22:45UTC
Service impact : None
Service improvement : A security is going to be installed to prevent from learning too many mac from customer
Jan 18, 00:33 UTC

[BHS8][Infrastructure] - UPS Air Handler installation

Completed - The scheduled maintenance has been completed.
Jan 19, 21:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:01 UTC

Scheduled - Start time : 12/01/2022 12:00 UTC
End time : 19/01/2022 20:00 UTC
Service impact : None
Service improvement : UPS Air Handler installation in SE09, SE10 and SE11.
Jan 11, 23:26 UTC

[BHS8][Infrastructure] - BHS0807B03A

Completed - The scheduled maintenance has been completed.
Jan 19, 21:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 16:10 UTC

Scheduled - Start time : 19/01/2022 14:00 UTC
End time : 19/01/2022 20:00 UTC
Service impact : None
Service improvement : Electrical work
Jan 19, 16:04 UTC

[BHS4/5][Cooling System] - Leak repair

Completed - The scheduled maintenance has been completed.
Jan 19, 19:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 15:35 UTC

Scheduled - Start time : 19/01/2022 14:00 UTC
End time : 19/01/2022 20:00 UTC
Service impact : None
Service improvement : Repair of a leak on the check valve of PSA tank T05A-T04E
Jan 19, 15:34 UTC

[GRA3][Infrastructure] - BT Generator

Completed - The scheduled maintenance has been completed.
Jan 19, 19:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 UTC

Scheduled - Start time : 18/01/2022 07:00 UTC
End time : 19/01/2022 16:00 UTC
Service impact : None
Service improvement: Commissioning of a new generator
Dec 8, 14:05 UTC

[RBX7][Cooling System] R715A12

Completed - The scheduled maintenance has been completed.
Jan 19, 16:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 17:45 UTC

Scheduled - Start time : 12/01/2022 00:00 UTC
End time : 19/01/2022 16:00 UTC
Service impact : None
Service improvement : Water Manifold replacement
Jan 12, 17:44 UTC

[RBX7][Cooling System] MS709

Completed - The scheduled maintenance has been completed.
Jan 19, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 UTC

Scheduled - Start time : 19/01/2022 05:00 UTC
End time :19/01/2022 16:00 UTC
Service impact : None
Service improvement : Cut-off test with replacement of an air cooling tank
Jan 13, 23:59 UTC

[GRA1-2-3][Infrastructure] -Thermography

Completed - The scheduled maintenance has been completed.
Jan 19, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 UTC

Scheduled - Start time : 19/01/2021 07:00 UTC
End time : 31/01/2021 15:00 UTC
Service impact : none
Service improvement :Thermography extern electrical rack gra1-2-3
Dec 21, 20:37 UTC

[GRA2][Cooling System] - G254B11

Completed - The scheduled maintenance has been completed.
Jan 19, 14:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 11:46 UTC

Scheduled - Start time : 18/01/2022 11:30 UTC
End time : 19/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 18, 11:34 UTC

[GRA2][Infrastructure] Automats update

Completed - The scheduled maintenance has been completed.
Jan 19, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:00 UTC

Scheduled - Start time : 19/01/2022 07:00 UTC
End time :19/01/2022 14:00 UTC
Service impact : None
Service improvement : Modify the programming.
Jan 14, 00:17 UTC

[BHS7][Network] B708B06

Resolved - 46 Severs were impacted
Jan 19, 13:02 UTC

[BHS4][Cooling System] - T02A42

Completed - The scheduled maintenance has been completed.
Jan 19, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 18, 14:02 UTC

Scheduled - Start time : 18/01/2022 13:00 UTC
End time : 19/01/2022 08:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 18, 14:01 UTC

Jan 18, 2022

[LIM1/ERI1][Network] - SDAGG upgrade

Completed - The scheduled maintenance has been completed.
Jan 18, 23:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 UTC

Scheduled - Start time : 18/01/2022 21:00 UTC
End time : 18/01/2022 23:00 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Jan 13, 10:40 UTC

[BHS7][Cooling System] - B716A1

Completed - Start time : 17/01/2022 13:00 UTC
End time : 18/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 18, 20:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:25 UTC

Scheduled - Start time : 17/01/2022 13:00 UTC
End time : 18/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 17, 13:25 UTC

[SYD][Network] syd1-sy2-g2-nc5

Completed - The scheduled maintenance has been completed.
Jan 18, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 18:00 UTC

Scheduled - Start time :18/01/2022 18:00 UTC
End time : 18/01/2022 20:30 UTC
Service impact : None
Service improvement : To install SMU Packages to Fix bugs in current SoftWare version.
Jan 14, 00:38 UTC

[GRA3][Infrastructure] - TGBT 20

Completed - Start time : 18/01/2022 07:00 UTC
End time : 18/01/2022 15:11 UTC
Service impact : None
Service improvement : Electrical work.
Jan 18, 15:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 12:31 UTC

Scheduled - Start time : 18/01/2022 07:00 UTC
End time : 18/01/2022 15:11 UTC
Service impact : None
Service improvement : Electrical work.
Jan 18, 12:24 UTC

[GRA2][Cooling System] - G254B10

Completed - Start time : 17/01/2022 13:00 UTC
End time : 18/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 18, 14:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 13:15 UTC

Scheduled - Start time : 17/01/2022 13:00 UTC
End time : 18/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 17, 13:13 UTC

[WAW1][Cooling System] - Container W14

Completed - The scheduled maintenance has been completed.
Jan 18, 12:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:03 UTC

Scheduled - Start time : 18/01/2022 09:00 UTC
End time : 18/01/2022 15:00 UTC
Service impact : None
Service improvement : Replacement of a piece of pipe to prevent further leakage in container W14
Jan 5, 22:00 UTC

[FRA][Network] - Router configuration

Completed - The scheduled maintenance has been completed.
Jan 18, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:01 UTC

Scheduled - Start time : 18/01/2022 02:00 UTC
End time : 18/01/2022 05:00 UTC
Service impact : None
Service improvement : Configuring a router to solve the slow bandwidth problem.
Jan 17, 09:59 UTC

Jan 17, 2022

[LIM1][Network] - SDAGG upgrade

Completed - The scheduled maintenance has been completed.
Jan 17, 23:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:00 UTC

Scheduled - Start time : 17/01/2022 21:00 UTC
End time : 17/01/2022 23:00 UTC
Service impact : None
Service improvement : Upgrade all SDAGG Bart in order to have a homogeneous park.
Jan 13, 10:46 UTC

[BHS][Infrastructure] - Cable tray displacement

Completed - The scheduled maintenance has been completed.
Jan 17, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 10:00 UTC

Scheduled - Start time : 17/01/2022 10:00 UTC
End time : 17/01/2022 23:00 UTC
Service impact : None
Service improvement : Moving cable trays and handling functional fiber of hall 1.
Jan 11, 23:11 UTC

[SYD][Network] syd1-sy2-g1-nc5

Completed - The scheduled maintenance has been completed.
Jan 17, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 16:00 UTC

Scheduled - Start time : 17/01/2022 18:00 UTC
End time : 17/01/2022 20:30 UTC
Service impact : None
Service improvement : To install SMU Packages to Fix bugs in current SoftWare version.
Jan 14, 01:07 UTC

[RBX7][Cooling System] - R711B15

Completed - The scheduled maintenance has been completed.
Jan 17, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 10:30 UTC

Scheduled - Start time : 11/01/2022 07:00 UTC
End time : 17/01/2022 16:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 11, 10:10 UTC

[GRA2][Cooling System] - G254B09

Completed - b>Start time : 17/01/2022 07:00 UTC
End time : 17/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 17, 14:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:10 UTC

Scheduled - Start time : 17/01/2022 07:00 UTC
End time : 17/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 17, 07:07 UTC

[BHS7/SBG3][Network] - Network equipements back to production

Completed - The scheduled maintenance has been completed.
Jan 17, 10:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 10:00 UTC

Scheduled - Start time : 17/01/2022 10:00 UTC
End time : 17/01/2022 11:00 UTC
Service impact : None
Service improvement : Returned to production of network equipment : bhs7-pccsto7a-a72, bhs7-pccsto7b-a72, bhs7-pccsto6a-a72, sbg3-pccsp6d-a73.
Jan 15, 23:33 UTC

Jan 16, 2022

[BHS1][Network] Network unreachable

Resolved - Start Time : 15/01/2022 01:00 UTC
End Time : 15/01/2022 08:00 UTC
Root cause : The incident was caused by a leak.
Jan 16, 01:42 UTC

Investigating - Start time : 15/01/2022 01:00 UTC
Service impact : 6 PCC impacted
Ongoing actions : An intervention is in progress
Jan 15, 01:23 UTC

Jan 15, 2022

[GRA1][Cooling System] - G121A07

Resolved - Start time : 15/01/2022 12:40 UTC
End Time : 15/01/2022 17:20UTC
Root cause :A disjunction has been caused by a water leak.
Jan 15, 17:30 UTC

Update - Start time : 15/01/2022 12:40 UTC
Service impact : 1 of the 40 servers is unreachable
Ongoing actions : Our technicians are still currently working on. We will keep you informed as soon as the services are restored .
Jan 15, 16:18 UTC

Update - Start time : 15/01/2022 12:40 UTC
Service impact : 1 of the 40 servers is unreachable
Ongoing actions : Our technicians are still currently working on.
Jan 15, 14:33 UTC

Update - Start time : 15/01/2022 12:40 UTC
Service impact : 3 of the 40 servers are unreachable
Ongoing actions : The water leak is now stopped. Our technicians are still currently working on.
Jan 15, 13:46 UTC

Identified - Start time : 15/01/2022 12:40 UTC
Service impact : 5 of 40 the servers are unreachable
Root cause : A disjunction has been caused by a water leak.
Ongoing actions : Our technicians are currently working on.
Jan 15, 13:34 UTC

Investigating - Start time : 15/01/2022 12:40 UTC
Service impact : Unreachable servers
Root cause : Disjunction caused by a water leak
Jan 15, 12:48 UTC

[RBX8 [Global Infrastructure] RACK R808R05

Resolved - Start Time : 14/01/2022 23:06 UTC
End Time : 15/01/2022 01:00 UTC
Current Status: Resolved
Jan 15, 03:45 UTC

Investigating - Start time :14/01/2022 23:06 UTC
Service impact : servers are not responding
Ongoing actions : An intervention is in progress. We are still investigating
Root cause : Issue with the disjunction
Jan 14, 23:28 UTC

Jan 14, 2022

[BHS7][Cooling System] B709B06

Completed - The scheduled maintenance has been completed.
Jan 14, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:50 UTC

Scheduled - Start time : 13/01/2022 12:00 UTC
End time : 14/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 13, 22:47 UTC

[GRA3][Infrastructure] UPS

Completed - The scheduled maintenance has been completed.
Jan 14, 17:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:00 UTC

Scheduled - Start time : 05/01/2022 07:00 UTC
End time : 14/01/2022 14:00 UTC
Service impact : none
Service improvement : commissioning UPS
Dec 16, 22:06 UTC

[SBG3][Cooling System] - S313B

Completed - The scheduled maintenance has been completed.
Jan 14, 15:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 14:00 UTC

Scheduled - Start time : 12/01/2022 15:00 UTC
End time : 14/01/2022 16:00 UTC
Service impact : None
Service improvement : Fix a leak on the AC piping of a standalone array
Jan 12, 13:59 UTC

[US][Network] - Instability Backbone

Resolved - Start time : 13/01/2022 20:00 UTC
End Time : 14/01/2022 08:38UTC
Root cause : A fiber cut has been replaced.
Jan 14, 08:40 UTC

Investigating - Start time : 13/01/2022 20:00 UTC
Impact : Some customers can face latency and packet loss.
Ongoing actions : Our teams are currently investigating the origin of this instability.
Jan 13, 21:24 UTC

[BHS1][Cooling System] - T01A47

Completed - The scheduled maintenance has been completed.
Jan 14, 06:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 12:00 UTC

Scheduled - Start time : 13/01/2022 12:00 UTC
End time : 14/01/2022 01:00 UTC
Service impact : None
Service improvement : Water leak repair on flexible pipe that serves the manifold.
Jan 12, 21:11 UTC

Jan 13, 2022

[All BHS][Infrastructure] - Thermographic survey

Completed - The scheduled maintenance has been completed.
Jan 13, 21:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 12:00 UTC

Scheduled - Start time : 10/01/2022 12:00 UTC
End time : 13/01/2022 21:00 UTC
Service impact : None
Service improvement : We will carry out a thermographic survey of the electrical installations to identify any heating problems.
Dec 15, 20:37 UTC

[BHS4/5/6][Infrastructure] - Battery replacement

Completed - The scheduled maintenance has been completed.
Jan 13, 20:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 UTC

Scheduled - Start time : 12/01/2022 12:00 UTC
End time : 13/01/2022 21:00 UTC
Service impact : None
Service improvement : Used batteries replacement in an Eaton 9PX UPS.
Jan 11, 22:04 UTC

[ERI1][Network] Replace A70 - lon1-eri1-pcchost2a-a70

Completed - The scheduled maintenance has been completed.
Jan 13, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 18:00 UTC

Scheduled - Start time : 13/01/2022 18:00 UTC
End time : 13/01/2022 20:00 UTC
Service impact : None
Service improvement : Have all interfaces working properly
Jan 12, 15:00 UTC

[BHS7][Cooling System] - B709B06

Completed - The scheduled maintenance has been completed.
Jan 13, 19:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 13:24 UTC

Scheduled - Start time : 12/01/2022 12:00 UTC
End time : 13/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Jan 12, 13:22 UTC

[GRA2][Cooling System] - G254B08

Completed - The scheduled maintenance has been completed.
Jan 13, 15:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 13:00 UTC

Scheduled - Start time : 12/01/2022 13:00 UTC
End time : 13/01/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Jan 12, 12:37 UTC

[WAW][Infrastructure] - Transferring power to the main power line

Completed - The scheduled maintenance has been completed.
Jan 13, 13:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 UTC

Scheduled - Start time : 11/01/2022 08:00 UTC
End time : 11/01/2022 14:00 UTC
Service impact : None
Service improvement : Switching on the main supply line
Dec 29, 10:58 UTC

[GRA3][Cooling System] - Automats update

Completed - The scheduled maintenance has been completed.
Jan 13, 13:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:00 UTC

Scheduled - Start time : 11/01/2022 07:00 UTC
End time : 11/01/2022 14:00 UTC
Service impact : None
Service improvement : Standardise data automation.
Jan 6, 19:43 UTC

[ERI][Infrastructure] - Generator test

Completed - The scheduled maintenance has been completed.
Jan 13, 13:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 UTC

Scheduled - Start time : 12/01/2021 08:00 UTC
End time : 12/01/2021 15:00 UTC
Service impact : None
Service improvement : Generator on-load testing.
Jan 11, 22:23 UTC

[SBG3][Cooling System] - S347B / S346B

Completed - The scheduled maintenance has been completed.
Jan 13, 13:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:01 UTC

Scheduled - Start time : 11/01/2022 06:00 UTC
End time : 11/01/2022 15:00 UTC
Service impact : None
Service improvement: Repair of leaks
Dec 28, 22:20 UTC

[GRA1/2/3][Infrastructure] - Thermographic survey

Completed - The scheduled maintenance has been completed.
Jan 13, 13:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 07:00 UTC

Scheduled - Start time : 10/01/2022 07:00 UTC
End time : 11/01/2022 15:00 UTC
Service impact : None
Service improvement : We will carry out a thermographic survey of the electrical installations to identify any heating problems.
Jan 7, 21:12 UTC

[GRA3][Infrastructure Network] - Pulling cables

Completed - The scheduled maintenance has been completed.
Jan 13, 13:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:00 UTC

Scheduled - Start time : 05/01/2022 07:00 UTC
End time : 11/01/2022 15:00 UTC
Service impact : None
Service improvement : Cable pulling and patching in the GRA3.1 network room
Jan 5, 05:52 UTC

[BHS2][GENERIC] - Cisco Switch update

Completed - The scheduled maintenance has been completed.
Jan 13, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 UTC

Scheduled - Start time : 13/01/2022 08:00 UTC
End time : 13/01/2022 11:00 UTC
Service impact : None
Service improvement [Optionnal] : We need to update the DC core switches to newer version 7.0.3.I7.9 for reliability and vendor support.
Jan 11, 14:41 UTC

[WAW1][Network] - Top Of Rack switch

Completed - The scheduled maintenance has been completed.
Jan 13, 03:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:01 UTC

Scheduled - Start time : 13/01/2022 02:00 UTC
End time : 13/01/2022 05:00 UTC
Service impact : None
Service improvement : Upgrate TOR Switch to version v4.23.6
Jan 5, 20:06 UTC

Jan 12, 2022

[BHS1][Network] - T02C23

Resolved - Start Time : 12/01/2022 21:36 UTC
End Time : 12/01/2022 23:00 UTC
Service impact : We were experiencing instability on a switch.
Root cause : Electrical problem.
Jan 12, 23:08 UTC

Investigating - Start time : 12/01/2022 21:36 UTC
Service impact : We are experiencing instability on a switch.
Ongoing actions : Our teams are working to solve the issue. We apologize for the inconvenience and thank you for your understanding
Jan 12, 21:58 UTC

[SGP][CORE] SGP InterDC -sgp-gre1a/b-a72

Completed - The scheduled maintenance has been completed.
Jan 12, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 15:00 UTC

Scheduled - Start time : 12/01/2022 15:00 UTC
End time :12/01/2022 17:00 UTC
Service impact : None
Service improvement : A maintenance on interDC network device to improve load balancing
Jan 11, 15:32 UTC

[SBG3][Cooling System] - S313B

Completed - The scheduled maintenance has been completed.
Jan 12, 09:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 11:48 UTC

Scheduled - Start time : 06/01/2022 08:00 UTC
End time : 11/01/2022 16:00 UTC
Service impact : None
Service improvement : Fix a leak on the AC piping of a standalonearray
Jan 6, 10:49 UTC

[US][Backbone] - SMAUG NYC Migration

Completed - The scheduled maintenance has been completed.
Jan 12, 09:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 04:59 UTC

Scheduled - Start time : 12/01/2021 05:00 UTC
End time : 12/01/2021 13:00 UTC
Service impact : None
Service improvement : We have to switch to the new SMAUG architecture because the old Thorn architecture no longer supports the traffic we have on this site.
This change is for the transfer of peering from nwk-1 to nyc-ny1-pb1-8k.
Jan 4, 21:53 UTC

[US][Backbone] - SMAUG NYC Migration

Completed - The scheduled maintenance has been completed.
Jan 12, 09:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 04:58 UTC

Scheduled - Start time : 12/01/2021 05:00 UTC
End time : 12/01/2021 13:00 UTC
Service impact : None
Service improvement : We have to switch to the new SMAUG architecture because the old Thorn architecture no longer supports the traffic we have on this site.
This change is for transfer of peering from nwk-5 to nyc-ny1-pb2-8k.
Jan 4, 22:05 UTC

Core BHS - Configuration Standardization

Completed - The scheduled maintenance has been completed.
Jan 12, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:00 UTC

Scheduled - We need to standardize the configuration of the core of BHS.
No impact expected during the maintenance.

The maintenance will be performed on Wednesday 01 Decembrer between 5:00AM and 7:00AM UTC.
Nov 30, 15:19 UTC

[SGP][Network] BACKBONE | Reload of sin-sg1-pb1-nc5

Completed - The scheduled maintenance has been completed.
Jan 12, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 UTC

Scheduled - Start time : 11/01/2022 22:59
End time : 12/01/2022 01:00
Service impact : Risk of service degradation
Service improvement : System reboot to resolve traffic problems
Jan 11, 17:34 UTC

Jan 11, 2022

[BHS5/BHS8/SGP1/RBX7/RBX8][Network] - Core Mgmt AGG - Update Cisco campaign 11th January

Completed - The scheduled maintenance has been completed.
Jan 11, 22:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 UTC

Scheduled - Start time : 11/01/2022 08:00 UTC
End time : 12/01/2022 02:00 UTC
Service impact : No impact is expected
Service improvement : We need to update the DC core switches to newer version 7.0.3.I7.9 for reliability and vendor support.
BHS5/BHS8: 8:00-11:00 UTC
SGP1: 14:00-18:00 UTC
RBX7/RBX8: 21:00-02:00 UTC
Dec 23, 15:57 UTC

[SYD2][Network] switch syd2-nds2-sdtor10a-n93

Resolved - Start Time : 11/01/2022 20:00 UTC
End Time : 11/01/2022 20:21 UTC
Root cause : software configuration
Jan 11, 20:28 UTC

Investigating - Start time : 11/01/2022 20:00 UTC
Service impact : public network will lose access during the reload
Ongoing actions : Device is being reloaded to put the right configuration
Jan 11, 20:11 UTC

[BHS7][Cooling System] - B713A09

Completed - The scheduled maintenance has been completed.
Jan 11, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 14:15 UTC

Scheduled - Start time : 10/01/2022 13:00 UTC
End time : 11/01/2022 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jan 10, 14:09 UTC

[RBX2][Infrastructure] - UPS

Completed - The scheduled maintenance has been completed.
Jan 11, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:30 UTC

Scheduled - Start time: 11/01/2022 07:30 UTC
End time: 11/01/2022 17:00 UTC
Service impact : None
Service improvement : Yearly maintenance of UPS8
Dec 17, 01:34 UTC

[SBG3][Infrastructure] - UPS

Completed - The scheduled maintenance has been completed.
Jan 11, 15:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 07:55 UTC

Scheduled - Start time : 03/01/2022 07:25 UTC
End time : 19/01/2022 16:00 UTC
Service impact : None
Service improvement : Replacing used or damaged UPS batteries to ensure the stability of the electrical network
Jan 4, 07:50 UTC

Jan 10, 2022