Network & Infrastructure Status

OVHcloud Network Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Update - Due to an imponderable, we have to postpone the end of the maintenance. We apologize for the inconvenience caused
Start time : 12/08/2022 06:40 UTC
End time : 22/08/2022 15:00 UTC
Aug 19, 14:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 09:45 UTC

Scheduled - Start time : 12/08/2022 06:40 UTC
End time : 19/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[SBG3][Cooling System] - S331B02

Update - Due to an imponderable, we have to postpone the end of the maintenance. We apologize for the inconvenience caused
Start time : 12/08/2022 06:30 UTC
End time : 22/08/2022 15:00 UTC
Aug 19, 14:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:01 UTC

Scheduled - Start time : 12/08/2022 06:30 UTC
End time : 19/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[SBG3][Cooling System] - Rack S337B08

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 12:20 UTC

Scheduled - Start time : 19/08/2022 12:20 UTC
End time : 22/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[RBX7][Cooling System] - R717A17

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 UTC

Scheduled - Start time : 18/08/2022 09:33UTC
End time : 26/08/2022 09:35UTC
Service impact : None
Service improvement : Water manifold replacement

[RBX6][Cooling System] - 46F05

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:05 UTC

Scheduled - Start time : 18/08/2022 11:49 UTC
End time : 26/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

[RBX7][Cooling system]R718B03

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:05 UTC

Scheduled - Start time : 17/08/2022 07:45 UTC
End time : 25/08/2022 15:00 UTC
Service impact : None
Service improvement: Water manifold replacement

[BHS7][Infrastructure] - Network infrastructure operation

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:30 UTC

Scheduled - Start time : 27/06/2022 10:30 UTC
End time : 19/08/2022 20:00 UTC
Service impact : None
Our technical teams need to do an operation on network's infrastructure. They will move near general infrastructure equipment but no impact is expected.

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational

Infrastructure || BHS Operational

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Operational

BHS7 Operational

BHS8 Operational

Infrastructure || ERI Operational

ERI1 Operational

Infrastructure || GRA Operational

GRA1 Operational

GRA2 Operational

GRA3 Operational

Infrastructure || LIM Operational

LIM1 Operational

LIM2 Operational

LIM3 Operational

Infrastructure || P19 Operational

Infrastructure || RBX Under Maintenance

RBX1 Operational

RBX2 Operational

RBX3 Operational

RBX4 Operational

RBX5 Operational

RBX6 Under Maintenance

RBX7 Under Maintenance

RBX8 Operational

Infrastructure || SBG Operational

SBG1 Operational

SBG3 Operational

SBG4 Operational

SBG5 Operational

Infrastructure || SGP1 Operational

Infrastructure || SYD Operational

SYD1 Operational

SYD2 Operational

Infrastructure || WAW1 Operational

Network Services || OVHcloud Load Balancer Operational

Network Services || vRack Private Network Operational

Network Services || OVHcloud Connect Operational

Network Services || Failover IP (Public IP) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA1][Infrastructures] - UPS maintenance room G128A Aug 22, 06:00 - Aug 30, 15:00 UTC

Start time : 22/08/2022 06:00 UTC
End time : 30/08/2022 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive maintenance on the UPS of room G128A.
Posted on Aug 16, 13:18 UTC

[GRA3][INFRASTRUCTURE] - Cabinet G312 - 313 -317 - 318 - 319 Aug 22, 06:10 - Aug 26, 09:50 UTC

Start time : 22/08/2022 06:10 UTC
End time : 26/08/2022 09:50 UTC
Service impact : None
Service improvement : The purpose of the operation is to add the panels coordinating the choke on the G317-318-319 cabinets and remove the panels from the G312 - 313 cabinets.
Posted on Aug 18, 03:41 UTC

[BHS7-BHS8][INFRASRUCTURE] - Electrical works Aug 22, 11:00 - Sep 1, 19:30 UTC

Start time : 22/08/2022 11:00 UTC
End time : 01/09/2022 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will update our electrical infrastructure.
Posted on Aug 18, 01:18 UTC

[RBX1][Infrastructure] UPS2 Battery Aug 23, 06:00-15:00 UTC

Start time : 23/08/2022 06:00 UTC
End time : 23/08/2022 15:00 UTC
Service impact : None
Service improvement: The objective of this maintenance is to carry out annual/curative maintenance of a UPS.
Posted on Apr 13, 21:31 UTC

[GRA2][Infrastructure] - Generators load test Aug 23, 06:00-15:30 UTC

Start time : 23/08/2022 06:00 UTC
End time : 23/08/2022 15:30UTC
Service impact : None
Service improvement : This maintenance consists of checking the operating condition of the generators.
Posted on Aug 17, 01:44 UTC

[US][Backbone] - Equipment replacement Aug 24, 01:00-05:00 UTC

Start time : 24/08/2022 01:00 UTC
End time : 24/08/2022 04:00 UTC
Service impact : Customers may experiance the loss of service during the operations.
Service improvement : The objective of this maintenance is to replace a network equipment.
Posted on Aug 19, 02:03 UTC

[GRA3][Infrastructure] - Generators load test Aug 24, 06:00-14:30 UTC

Start time : 24/08/2022 06:00 UTC
End time : 25/08/2022 14:30UTC
Service impact : None
Service improvement : This maintenance consists of checking the operating condition of the generators.
Posted on Aug 17, 23:54 UTC

[SBG][Infrastructure] - UPS Battery test Aug 24, 06:00-15:00 UTC

Start time : 24/08/2022 06:00 UTC
End time : 24/08/2022 15:00 UTC
Service impact : There will be a power delivery source switch to battery for 1 minute of time.
Service improvement : The main objective of this maintenance is to test UPS batteries.
Posted on Aug 16, 13:49 UTC

[GRA3][Infrastructure] - GRA0310 - GRA0311 Aug 29, 06:00-15:00 UTC

Start time : 29/08/2022 06:00 UTC
End time : 01/09/2022 15:00 UTC
Service impact : None
Service improvement : The objective of this maintenance is to bring a rack back into compliance.
Posted on Aug 19, 02:18 UTC

[LIM1][Cooling System] - L115B16 Sep 5, 06:00-08:00 UTC

Start time : 05/09/2022 06:00 UTC
End time : 05/09/2022 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L115B16.
Posted on Aug 19, 01:38 UTC

[LIM1][Cooling System] - L113B19 Sep 5, 07:00-09:00 UTC

Start time : 05/09/2022 04:00 UTC
End time : 05/09/2022 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L113B19.
Posted on Aug 19, 01:05 UTC

[LIM1][Cooling System] - L115A15 Sep 6, 04:00-06:00 UTC

Start time : 06/09/2022 04:00 UTC
End time : 06/09/2022 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L115A15.
Posted on Aug 19, 00:42 UTC

[LIM1][Cooling System] - L115A15 Sep 6, 04:00-06:00 UTC

[LIM1][Cooling System] - L115B20 Sep 6, 06:00-10:30 UTC

Start time : 06/09/2022 06:00 UTC
End time : 06/09/2022 10:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L115B20.
Posted on Aug 18, 22:28 UTC

[LIM1][Cooling System] - L115B19 Sep 7, 04:00-06:00 UTC

Start time : 07/09/2022 04:00 UTC
End time : 07/09/2022 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L115B19.
Posted on Aug 19, 00:31 UTC

[LIM1][Cooling System] - L121B01 Sep 29, 04:00-06:00 UTC

Start time : 21/09/2022 04:00 UTC
End time : 21/09/2022 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be carrying out a maintenance on the cooling system of the rack L121B01.
Posted on Aug 18, 21:37 UTC

[RBX1/RBX3/RBX8][Infrastructure] - Generator test Nov 10, 07:30-16:00 UTC

Start time : 10/11/2022 07:30 UTC
End time : 10/11/2022 16:00 UTC
Service impact : None
Service improvement : We will perform load tests on the generators.
Posted on Apr 6, 23:28 UTC

Past Incidents

Aug 19, 2022

[BHS7][Cooling System] - B715B01

Completed - The scheduled maintenance has been completed.
Aug 19, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 12:00 UTC

Scheduled - Start time : 19/08/2022 11:00 UTC
End time : 20/08/2022 03:00UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 19, 11:44 UTC

[SBG3][Cooling System] - S331B09

Completed - The scheduled maintenance has been completed.
Aug 19, 15:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:01 UTC

Scheduled - Start time : 12/08/2022 06:30 UTC
End time : 19/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 12, 09:55 UTC

[SBG3][Infrastructure] - Generators

Completed - The scheduled maintenance has been completed.
Aug 19, 14:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC

Scheduled - Start time : 10/08/2022 06:00 UTC
End time : 20/08/2022 15:00 UTC
Service impact : None
Service improvement : Test in charge of low voltage generators on SBG3
Aug 9, 20:34 UTC

[GRA1][Cooling System] - Racks G103/G113

Completed - The scheduled maintenance has been completed.
Aug 19, 14:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 12:15 UTC

Scheduled - Start time : 19/08/2022 12:15 UTC
End time : 19/08/2022 14:30 UTC
Service impact : None
Service improvement : Cooling system component replacement
Aug 19, 12:09 UTC

[RBX2][Infrastructure] UPS11

Completed - The scheduled maintenance has been completed.
Aug 19, 09:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 08:50 UTC

Scheduled - Start time : 17/08/2022 07:30 UTC
End time : 19/08/2022 15:00 UTC
Service impact : None
Service improvement: The aim of this maintenance is to Perform annual/curative maintenance of a UPS
Aug 17, 08:49 UTC

Aug 18, 2022

[BHS8][Cooling system] 06A02A

Completed - The scheduled maintenance has been completed.
Aug 18, 23:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 11:45 UTC

Scheduled - Start time : 18/08/2022 11:00 UTC
End time : 19/08/2022 03:00 UTC
Service impact : None
Service improvement:Water manifold replacement
Aug 18, 11:37 UTC

[GRA2][Cooling System] - G233B07

Completed - Maintenance will be rescheduled at a later date.
Aug 18, 14:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 14:30 UTC

Scheduled - Start time : 17/08/2022 14:00 UTC
End time : 18/08/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 17, 14:25 UTC

[GRA2][Cooling System]G224A18

Completed - The scheduled maintenance has been completed.
Aug 18, 13:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 06:52 UTC

Scheduled - Start time : 18/08/2022 06:00 UTC
End time : 18/08/2022 14:00 UTC
Service impact : No
Service improvement: As part of our continuous improvement policy, we need to make adjustments to our infrastructure.
Aug 18, 06:48 UTC

[RBX7][Cooling System] - Rack R717A05

Completed - The scheduled maintenance has been completed.
Aug 18, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:51 UTC

Scheduled - Start time : 11/08/2022 13:50 UTC
End time : 18/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 11, 13:47 UTC

[WAW1][Cooling System] - W12B02

Completed - The scheduled maintenance has been completed.
Aug 18, 06:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 UTC

Scheduled - Start time : 18/08/2022 05:00 UTC
End time : 18/08/2022 07:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling system
Aug 17, 15:10 UTC

[INDIA/EU/NA/APAC][Backbone] - Route Reflector

Completed - The scheduled maintenance has been completed.
Aug 18, 06:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 03:31 UTC

Scheduled - Start time : 18/08/2022 03:30UTC
End time : 18/08/2022 05:30UTC
Service impact : None
Service improvement : We need to improve routing and latency for Mumbai DC.
Aug 16, 21:14 UTC

Aug 17, 2022

[CA][Network] - Backbone latency

Resolved - Start Time : 17/08/2022 18:30 UTC
End Time : 17/08/2022 20:15 UTC
Service impact : Customers faced some latency.
Aug 17, 20:17 UTC

Investigating - Start time : 17/08/2022 18:30 UTC
Service impact : Customers may face some latency
Ongoing actions : Our teams are currently working to solve the problem
Aug 17, 19:58 UTC

[BHS][Backbone] - Equipment maintenance

Completed - The scheduled maintenance has been completed.
Aug 17, 18:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 UTC

Scheduled - Start time : 17/08/2022 18:00 UTC
End time : 17/08/2022 20:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, we will be doing an internal maintenance on a network equipment
Aug 17, 15:56 UTC

[WAW][Infrastructure] - Transformers maintenance

Completed - The scheduled maintenance has been completed.
Aug 17, 14:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:00 UTC

Scheduled - Start time : 16/08/2022 06:00 UTC
End time : 17/08/2022 16:00 UTC
Service impact : None
Service improvement : The objective of this maintenance is to do an annual check for multiple transformers.
Aug 11, 18:23 UTC

[GRA2][Cooling System] - G233B06

Completed - The scheduled maintenance has been completed.
Aug 17, 13:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 14:00 UTC

Scheduled - Start time : 16/08/2022 14:00 UTC
End time : 17/08/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 16, 13:57 UTC

[GRA3][Infrastructure] Generators maintenance

Completed - The scheduled maintenance has been completed.
Aug 17, 13:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 UTC

Scheduled - Start time : 17/08/2022 06:00 UTC
End time : 17/08/2022 14:00 UTC
Service impact : None
Service improvement: Maintenance of the Generator to respect its maintenance in order to increase its longevity
Aug 12, 03:59 UTC

Aug 16, 2022

[GRA1][Cooling System] - G122A13

Completed - Start time : 16/08/2022 06:15 UTC
End time : 16/08/2022 14:00 UTC
Service improvement : Water manifold replacement
Aug 16, 14:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:45 UTC

Scheduled - Start time : 16/08/2022 06:15 UTC
End time : 16/08/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 16, 06:41 UTC

[BHS4][Infrastructure] - UPS maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 07:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 UTC

Scheduled - Start time : 15/08/2022 11:00 UTC
End time : 18/08/2022 19:30 UTC
Service impact : None
Our technical teams need to do a preventive maintenance on a Uninterruptible Power Supply unit.
Aug 2, 17:49 UTC

[BHS5][Infrastructure] - UPS maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 07:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 UTC

[SYD][Backbone] - Backbone incident

Resolved - Start Time : 16/08/2022 05:45 UTC
End Time : 16/08/2022 05:51 UTC
Service impact : Some loss were observed in Sydney DC
Root cause : Network issue on the backbone
Aug 16, 05:51 UTC

[Global][Backbone] - Network infrastructure operation

Completed - The scheduled maintenance has been completed.
Aug 16, 04:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 04:02 UTC

Scheduled - Start time : 16/08/2022 04:00 UTC
End time : 16/08/2022 05:00 UTC
Service impact : Some latency might be observed.
Service improvement : Following our continuous improvement policy. We are doing an operation on the backbone's infrastructure to enforce more stability and more reliability.
Aug 11, 18:50 UTC

[BHS6][Infrastructure] - UPS maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 04:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 UTC

Aug 15, 2022

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

[Bhs7][Cooling System] - B708B02

Completed - The scheduled maintenance has been completed.
Aug 12, 18:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 11:46 UTC

Scheduled - Start time : 12/08/2022 11:00 UTC
End time : 13/08/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 12, 11:42 UTC

[SBG3][Cooling System] - S321B04

Completed - The scheduled maintenance has been completed.
Aug 12, 14:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:01 UTC

Scheduled - Start time : 05/08/2022 06:40 UTC
End time : 12/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 5, 06:53 UTC

Aug 11, 2022

[BHS8 ][INFRASRUCTURE] - Electrical works - Hall 1, SE12, SE11

Completed - The scheduled maintenance has been completed.
Aug 11, 19:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 11:00 UTC

Scheduled - Start time : 08/08/2022 11:00 UTC
End time : 11/08/2022 20:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will update our electrical infrastructure.
Aug 5, 21:38 UTC

[P19][Load balancer] - Upgrade Haproxy

Completed - The scheduled maintenance has been completed.
Aug 11, 16:03 UTC

Verifying - Verification is currently underway for the maintenance items.
Aug 11, 10:24 UTC

Update - Due to an imponderable, we have to postpone the intervention. We apologize for the inconvenience caused
Start time : 11/08/2022 08:00 UTC
End time : 11/08/2022 09:00 UTC
Aug 11, 07:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 UTC

Scheduled - Due to an imponderable, we have to postpone the intervention. We apologize for the inconvenience caused
Start time : 11/08/2022 07:00 UTC
End time : 11/08/2022 10:00 UTC
Aug 10, 07:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 UTC

Scheduled - Due to an imponderable, we have to postpone the intervention to the following dates
Start time : 10/08/2022 07:00 UTC
End time : 10/08/2022 10:00 UTC
Aug 9, 09:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:00 UTC

Scheduled - Start time : 09/08/2022 07:00 UTC
End time : 09/08/2022 10:00 UTC
Service impact : connections will be reset
Service improvement : The purpose of this maintenance is to upgrade the load balancer service
Jul 28, 23:20 UTC

[MRS/SGP][NETWORK] - BACKBONE incident notification

Resolved - Start time : 11/08/2022 11:12 UTC
End time : 11/08/2022 15:17 UTC
Service impact : Loss and latency were observed on services caused by backbone issue between MRS <> SGP.
Our technicians resolved the issue. Impacted services are fully operational.
Aug 11, 15:24 UTC

Investigating - Start time : 11/08/2022 11:12 UTC
Service impact : Loss and latency are observed on services caused by backbone issue between MRS <> SGP
Ongoing actions : Our technicians are currently working on in order to fix it
Aug 11, 11:50 UTC

[RBX7][Cooling System] -R717B08

Completed - The scheduled maintenance has been completed.
Aug 11, 15:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 12:31 UTC

Scheduled - Start time : 05/08/2022 08:58 UTC
End time : 12/08/2022 18:02 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 5, 12:30 UTC

[GRA1][Infrastructure] - G132A11

Completed - The scheduled maintenance has been completed.
Aug 11, 15:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:02 UTC

Scheduled - Start time : 11/08/2022 06:00 UTC
End time : 11/08/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be replacing faulty batteries on the altigo.
Aug 8, 21:08 UTC

[GRA3][INFRASTRUCTURE] - GRA0319 (A and B)

Completed - The scheduled maintenance has been completed.
Aug 11, 15:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 06:10 UTC

Scheduled - Start time : 01/08/2022 06:10 UTC
End time : 01/08/2022 09:50 UTC
Service impact : None
Service improvement : We need to add a circuit breaker on the normaclip of the electrical works.
Jul 27, 22:10 UTC

[GRA2][Cooling System] - G205B22

Completed - The scheduled maintenance has been completed.
Aug 11, 14:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 12:00 UTC

Scheduled - Start time : 10/08/2022 12:00 UTC
End time : 10/08/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 10, 07:51 UTC

[RBX6][Cooling System] - 46F05

Completed - The scheduled maintenance has been completed.
Aug 11, 12:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:46 UTC

Scheduled - Start time : 08/08/2022 09:00 UTC
End time : 12/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 9, 07:32 UTC

[GRA3][Infrastructure] - Room GRA3.1/GRA3.2

Completed - The scheduled maintenance has been completed.
Aug 11, 11:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:00 UTC

Scheduled - Start time : 09/08/2022 06:00 UTC
End time : 11/08/2022 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be performing electrical maintenance.
Aug 2, 22:18 UTC

[ERI1][Infrastructure] - E103D03

Completed - The scheduled maintenance has been completed.
Aug 11, 10:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 UTC

Scheduled - Start time : 11/08/2022 07:00 UTC
End time : 11/08/2022 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on our air cooling system
Aug 10, 21:11 UTC

[ERI1/LIM1/WAW1][Network] - Network equipment

Completed - The scheduled maintenance has been completed.
Aug 11, 10:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 08:00 UTC

Scheduled - Start time : 11/08/2022 08:00 UTC
End time : 11/08/2022 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.
Aug 10, 01:47 UTC

[GRA][Cooling System] - G106-G116

Completed - The scheduled maintenance has been completed.
Aug 11, 09:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:47 UTC

Scheduled - Start time : 11/08/2022 08:45 UTC
End time : 11/08/2022 11:00 UTC
Service impact : None
Service improvement : Cooling system replacement
Aug 11, 09:43 UTC

Aug 10, 2022

[WAW][Network] - Backbone incident notification

Resolved - Start Time : 29/07/2022 05:00 UTC
End Time : 11/08/2022 22:11 UTC
Service impact : Latency was observed on services hosted on WAW infrastructure.
Root cause : A network equipment caused the incident.
Aug 10, 22:14 UTC

Update - Ongoing actions : Our teams will replace the affected the current equipment as mentioned in this link: Maintenance link
Aug 10, 20:17 UTC

Update - Our technical teams aren't able to perform the maintenance at the moment. The maintenance has been postponed.
We will inform you of the new dates in the near future.
Aug 9, 22:59 UTC

Update - Ongoing actions : Our teams will replace the affected the current equipment as mentioned in this link: Maintenance link
Aug 9, 21:18 UTC

Identified - Start time : 29/07/2022 05:00 UTC
Service impact : You may experience increased latency on services hosted on WAW infrastructure.
Ongoing actions : Our technical teams are currently fixing this problem. A replacement of the affected equipment is being considered.
Jul 29, 09:17 UTC

[WAW][Backbone] - Equipment replacement

Completed - The scheduled maintenance has been completed.
Aug 10, 22:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:01 UTC

Scheduled - Start time : 10/08/2022 21:00 UTC
End time : 10/08/2022 22:00 UTC
Service impact : None
Related Incident : Incident link
Service improvement : The objective of this maintenance is to replace a network equipment in order to resolve a Backbone incident.
Aug 10, 20:14 UTC

[BHS7-BHS8][Infrastructure] - Electrical operation

Completed - The scheduled maintenance has been completed.
Aug 10, 20:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 11:00 UTC

Scheduled - Start time : 09/08/2022 11:00 UTC
End time : 10/08/2022 22:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will do an operation on our electrical infrastructure.
Aug 4, 23:16 UTC

[SBG3][Cooling System] - S330B08

Completed - The scheduled maintenance has been completed.
Aug 10, 16:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 UTC

Scheduled - Start time : 04/08/2022 06:40 UTC
End time : 10/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 4, 08:58 UTC

[GRA2][Cooling system] G224B10

Completed - The scheduled maintenance has been completed.
Aug 10, 12:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 13:10 UTC

Scheduled - Start time : 09/08/2022 12:00 UTC
End time : 10/08/2022 14:00 UTC
Service impact : None
Service improvement: Water manifold replacement
Aug 9, 13:03 UTC

Aug 9, 2022

[WAW][Backbone] - Equipment replacement

Completed - The current maintenance has been postponed.
We will inform you of the new dates in the near future.
Aug 9, 22:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:01 UTC

Scheduled - Start time : 09/08/2022 22:00 UTC
End time : 09/08/2022 23:00 UTC
Service impact : None
Related Incident : Incident link
Service improvement : The objective of this maintenance is to replace a network equipment in order to resolve a Backbone incident.
Aug 9, 21:12 UTC

[GRA2][Cooling System] - G224A07

Completed - The scheduled maintenance has been completed.
Aug 9, 13:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:00 UTC

Scheduled - Start time : 08/08/2022 12:00 UTC
End time : 09/08/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 8, 10:34 UTC

[BHS8][Cooling System] - BHS0810A05

Completed - Start time : 08/08/2022 11:00 UTC
End time : 09/08/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 9, 01:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:46 UTC

Scheduled - Start time : 08/08/2022 11:00 UTC
End time : 09/08/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 8, 14:33 UTC

Aug 8, 2022

[GRA1][Cooling system]G114B13

Completed - The scheduled maintenance has been completed.
Aug 8, 13:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 06:15 UTC

Scheduled - Start time : 08/08/2022 06:00 UTC
End time : 08/08/2022 14:00 UTC
Service impact : None
Service improvement: Water manifold replacement
Aug 8, 06:12 UTC

Aug 7, 2022

[ERI][Network] - Switch replacement

Completed - Update : This maintenance is postponed.
Communication on the new schedule will be made in the next few days.
Aug 7, 22:49 UTC

Scheduled - Start time : 08/08/2022 02:00 UTC
End time : 08/08/2022 03:00 UTC
Service impact : Interruption of the vrack networks during this operation.
Service improvement : Replacement of a switch due to multiple untimely reboots.
Jul 27, 20:16 UTC

BHS8][Network] Rack 10A05A

Resolved - Start Time : 07/08/2022 04:47 UTC
End Time : 07/08/2022 05:10 UTC
Root cause : Hardware issue
Aug 7, 07:22 UTC

Aug 6, 2022

No incidents reported.

Aug 5, 2022

[SBG3][Infrastructure] - Cooling System S321B04

Resolved - Start Time : 05/08/2022 14:17 UTC
End Time : 05/08/2022 17:00 UTC
Service impact : Some servers in the rack S321B04 were unreachable, after work carried out all servers are operational.
Root cause : Ongoing maintenance on a cooling system, for more details: Maintenance
Aug 5, 17:00 UTC

[RBX6][Cooling System] - 46E11

Completed - Start time : 27/07/2022 13:24 UTC
End time : 12/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 5, 15:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 16:32 UTC

Scheduled - Start time : 27/07/2022 13:24 UTC
End time : 05/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Jul 27, 14:33 UTC

[SBG3][Cooling System] - Rack S330B09

Completed - Start time : 01/08/2022 13:00 UTC
End time : 05/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 5, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 13:01 UTC

Scheduled - Start time : 01/08/2022 13:00 UTC
End time : 05/08/2022 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 1, 12:58 UTC

[RBX7][Cooling System] - R715B12

Completed - Start time : 30/06/2022 07:36 UTC
End time : 05/08/2022 01:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 5, 12:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 15:15 UTC

Scheduled - Start time : 30/06/2022 07:36 UTC
End time : 05/08/2022 12:28 UTC
Service impact : None
Service improvement : Water manifold replacement
Jul 28, 15:09 UTC