Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2025 - 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.
Start time : 12/08/2025 19:00 UTC End time : 13/08/2025 04:00 UTC Service impact : Customers may face some latency. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.
Thank you for your understanding.
Jul 15, 202519:00 - Jul 16, 202504:00 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 04:00 UTC End time : 21/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 03, 2025 - 15:24 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 04:30 UTC End time : 21/07/2025 12:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 07, 2025 - 12:31 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 05:00 UTC End time : 21/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:19 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 05:00 UTC End time : 21/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:21 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 06:00 UTC End time : 21/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 10, 2025 - 07:25 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 06:00 UTC End time : 21/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 17:55 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 06:00 UTC End time : 21/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 23, 2025 - 15:22 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 06:30 UTC End time : 21/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 25, 2025 - 21:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 21/07/2025 07:30 UTC End time : 21/07/2025 11:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in SGP2.
Thank you for your understanding. Posted on
Jul 15, 2025 - 20:10 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 21/07/2025 11:00 UTC End time : 21/07/2025 19:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 09, 2025 - 15:04 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 04:00 UTC End time : 22/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 03, 2025 - 15:26 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 05:00 UTC End time : 22/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:10 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 05:00 UTC End time : 22/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 12:38 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 06:00 UTC End time : 22/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 16, 2025 - 22:11 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 06:00 UTC End time : 22/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 17:56 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 06:00 UTC End time : 22/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:23 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 06:30 UTC End time : 22/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 25, 2025 - 21:02 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 22/07/2025 08:30 UTC End time : 22/07/2025 10:00 UTC Service impact : Servers will be unreachable during the maintenance. Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding. Posted on
Jul 08, 2025 - 21:53 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/07/2025 11:00 UTC End time : 22/07/2025 19:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 09, 2025 - 15:18 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 22/07/2025 20:00 UTC End time : 23/07/2025 04:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
Thank you for your understanding. Posted on
Jul 18, 2025 - 22:43 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 05:00 UTC End time : 23/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:14 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 06:00 UTC End time : 23/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 10, 2025 - 07:54 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 06:00 UTC End time : 23/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 17:58 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 06:00 UTC End time : 23/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 23, 2025 - 15:20 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 23/07/2025 06:00 UTC End time : 23/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:12 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 06:30 UTC End time : 23/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 25, 2025 - 20:56 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 23/07/2025 08:00 UTC End time : 23/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:16 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/07/2025 11:00 UTC End time : 23/07/2025 19:25 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 09, 2025 - 16:36 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 23/07/2025 21:00 UTC End time : 24/07/2025 04:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
Thank you for your understanding. Posted on
Jul 18, 2025 - 22:40 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.
This may temporarily affect availability.
Start time : 23/07/2025 23:30 UTC End time : 24/07/2025 01:30 UTC Service impact : Public network will be temporarily unavailable for some servers in room G125. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .
Thank you for your understanding. Posted on
Jul 09, 2025 - 00:43 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 05:00 UTC End time : 24/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 30, 2025 - 09:24 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 06:00 UTC End time : 24/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 16, 2025 - 22:17 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 06:00 UTC End time : 24/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 01, 2025 - 14:56 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 06:00 UTC End time : 24/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 23, 2025 - 15:18 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 24/07/2025 06:00 UTC End time : 24/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:18 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 24/07/2025 08:00 UTC End time : 24/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:24 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 11:00 UTC End time : 24/07/2025 19:29 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 09, 2025 - 16:50 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our Ovhcloud Connect infrastructure.
Start time : 24/07/2025 20:00 UTC End time : 24/07/2025 23:00 UTC Service impact : At one time during our partner's maintenance, the OVHcloud Connect services at TH2 and PA3 will be interrupted for 3 minutes. Service improvement : A partner need to do some background work on some of its infrastructure's related to Telehouse OVH and EQUINIX PA3 OVH.
Thank you for your understanding. Posted on
Jul 03, 2025 - 21:06 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 25/07/2025 06:00 UTC End time : 25/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:33 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 25/07/2025 08:00 UTC End time : 25/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Jul 18, 2025 - 00:07 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 04:00 UTC End time : 28/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 03, 2025 - 15:28 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 05:00 UTC End time : 28/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 07, 2025 - 13:17 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 05:00 UTC End time : 28/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 07, 2025 - 12:38 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 06:00 UTC End time : 28/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 01, 2025 - 14:53 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 06:00 UTC End time : 28/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 02, 2025 - 14:40 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 06:30 UTC End time : 28/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jun 25, 2025 - 20:54 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/07/2025 11:00 UTC End time : 28/07/2025 19:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 09, 2025 - 17:44 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.
Start time : 29/07/2025 00:00 UTC End time : 29/07/2025 03:00 UTC Service impact : Flap and packet loss could happen for up to 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .
Thank you for your understanding. Posted on
Jul 16, 2025 - 22:06 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 29/07/2025 04:00 UTC End time : 29/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 03, 2025 - 15:31 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 29/07/2025 05:00 UTC End time : 29/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jul 07, 2025 - 13:21 UTC
Resolved -
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 17/07/2025 14:03 UTC End time : 17/07/2025 15:27 UTC Root Cause : This incident was caused by a network issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 18, 07:53 UTC
Monitoring -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The DNS Resolver is now operational again, we are now monitoring the incident.
Jul 17, 15:27 UTC
Identified -
We are currently investigating an incident affecting our DNS resolution service, which is causing temporary issue in the RBX/GRA/LIM regions.
Here are some supplementary details :
Start time : 17/07/2025 14:03 UTC Impacted Service(s) : Error on DNS Resolver on .com domains Customers Impact : Customers may experience DNS resolution errors for .com domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Jul 17, 14:18 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 17, 16:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/07/2025 06:00 UTC End time : 17/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 2, 14:46 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 17, 13:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/07/2025 06:30 UTC End time : 17/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:59 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 17, 12:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/07/2025 08:00 UTC End time : 17/07/2025 13:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 1, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Jul 17, 11:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/07/2025 05:00 UTC End time : 17/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:51 UTC
Completed -
The scheduled maintenance has been completed.
Jul 17, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:30 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 17/07/2025 05:30 UTC End time : 17/07/2025 09:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.
Thank you for your understanding.
Jul 9, 22:48 UTC
Completed -
The scheduled maintenance has been completed.
Jul 17, 08:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/07/2025 05:00 UTC End time : 17/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:49 UTC
Completed -
Please note that this maintenance is cancelled. It will be rescheduled at a later date.
Jul 16, 22:26 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/07/2025 06:30 UTC End time : 24/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 16, 13:49 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 20:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 11:00 UTC End time : 16/07/2025 19:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 9, 14:50 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 16:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Loadbalancer offer.
This may temporarily affect availability. Start time: 16/07/2025 06:00 UTC End time: 16/07/2025 15:00 UTC Service impact: none Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on Loadbalancer offer.
Thank you for your understanding.
Jul 16, 10:43 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 16:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 06:00 UTC End time : 16/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 23, 15:26 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 15:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 UTC
Update -
This maintenance has been re-scheduled. Below you can find the new information regarding the operation.
Start time : 16/07/2025 06:30 UTC End time : 16/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 13, 13:07 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 17/06/2025 06:30 UTC End time : 17/06/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Jun 4, 13:33 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 13:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 05:00 UTC End time : 16/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:46 UTC
Resolved -
We are pleased to inform you that the incident affecting our Backbone offering has been resolved.
Start time : 12/07/2025 17:49 UTC End time : 15/07/2025 09:46 UTC Root Cause : This incident is caused by a fiber cut.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 13:22 UTC
Monitoring -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : A fix has been implemented and there has been no further impact since 15/07/2025 09:46 UTC Ongoing Actions : We are now monitoring the incident.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 11:26 UTC
Identified -
We are currently experiencing an ongoing incident affecting our Backbone offering, which is causing temporary latency issue in US regions.
Here are some supplementary details :
Start time : 12/07/2025 17:49 UTC Impacted Service(s) : Latency on our backbone network between CHI and BHS may affect transit through this region. Customers Impact : Customers may experience latency in US Region. Root cause : This incident is caused by a fiber cut. Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 02:02 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 16, 12:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 08:00 UTC End time : 16/07/2025 13:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 14, 20:05 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 10:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 04:00 UTC End time : 16/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 3, 15:22 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 10:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 05:00 UTC End time : 16/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:48 UTC
Resolved -
We had an incident on Network Services which has now been resolved.
Here are some supplementary details :
Start time : 16/07/2025 07:20 UTC End time : 16/07/2025 08:15 UTC Impacted Service(s) : Object storage load balancing had a issue. It has generated 503 errors. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 09:23 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 08:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:10 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 07:00 UTC End time : 16/07/2025 09:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which will result in server unavailability during maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 16, 07:09 UTC
Resolved -
We would like to inform you that the incident on our DNS service has now been resolved.
Here is detail for this incident : Start time : 08/07/2025 23:00 UTC End time : 15/07/2025 14:37 UTC Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
Jul 15, 20:19 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Our teams are continuing to work on a fix to resolve the incident as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 12:22 UTC
Update -
We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS/LIM regions.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service. Customers Impact : Customers using DNS from the Graveline and Amsterdam and Limburg regions may experience latency. Root Cause : This incident is caused by a network issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 16:31 UTC
Identified -
We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS regions.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service. Customers Impact : Customers using DNS from the Graveline and Amsterdam regions may experience latency. Root Cause : This incident is caused by a network issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 16:29 UTC
Completed -
The scheduled maintenance has been completed.
Jul 15, 18:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 15/07/2025 06:00 UTC End time : 15/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 16, 20:57 UTC
Completed -
The scheduled maintenance has been completed.
Jul 15, 14:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 15/07/2025 06:30 UTC End time : 15/07/2025 14:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:58 UTC
Resolved -
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 14/07/2025 21:05 UTC End time : 15/07/2025 08:23 UTC Root Cause : This incident is caused by a network issue from our provider's side.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 12:40 UTC
Identified -
We have determined the origin of the incident affecting our Backbone infrastructure in the specific region.
Here are some supplementary details : Start time : 14/07/2025 21:05 UTC Impacted Service(s) : The peering box is temporarily unreachable in Atlanta. Root Cause : This incident is caused by a network issue from our provider's side. Ongoing Actions : The incident has been identified and our teams are working with our provider to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 23:00 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 15, 09:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 15/07/2025 04:00 UTC End time : 15/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 3, 15:18 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 15, 09:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 15/07/2025 05:00 UTC End time : 15/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 23, 15:29 UTC
Completed -
The maintenance has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 15, 05:36 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.
Start time : 15/07/2025 07:30 UTC End time : 15/07/2025 11:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network core equipment.
Thank you for your understanding.
Jul 3, 03:55 UTC
Completed -
The scheduled maintenance has been completed.
Jul 14, 12:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 14/07/2025 05:00 UTC End time : 14/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:32 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 14, 09:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:05 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 14/07/2025 07:00 UTC End time : 14/07/2025 09:00 UTC Service impact : The servers will be temporarily unavailable during maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 14, 07:04 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 14, 08:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 14/07/2025 05:00 UTC End time : 14/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 25, 20:35 UTC
Resolved -
We would like to inform you that the incident on our Backbone infrastructure has now been resolved.
Here is detail for this incident : Start time : 13/07/2025 07:07 UTC End time : 13/07/2025 13:38 UTC Root Cause : This incident was caused by a network issue from our provider's side.
We thank you for your understanding and patience throughout this incident.
Jul 13, 17:59 UTC
Update -
We are currently investigating an incident affecting our Backbone infrastructure, which is causing temporary availability issue in Atlanta.
Here are some supplementary details :
Start time : 13/07/2025 07:07 UTC Impacted Service(s) : The peering box is temporarily unreachable in Atlanta. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Jul 13, 12:12 UTC
Investigating -
We are currently experiencing an event affecting our Backbone infrastructure.
Start time : 13/07/2025 07:07 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 11:57 UTC
Completed -
The scheduled maintenance has been completed.
Jul 13, 05:15 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 12/08/2025 19:00 UTC End time : 13/08/2025 04:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.
Thank you for your understanding.
Jul 9, 00:49 UTC
Completed -
The maintenance has been postponed and will be re-scheduled.
Jul 11, 12:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 11/07/2025 11:00 UTC End time : 11/07/2025 12:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 20:02 UTC
Completed -
The maintenance has been postponed and will be re-scheduled.
Jul 11, 09:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 11/07/2025 09:00 UTC End time : 11/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 24, 20:44 UTC
Completed -
The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 11/07/2025 08:00 UTC End time : 11/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 24, 20:40 UTC
Completed -
The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 11/07/2025 07:00 UTC End time : 11/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 24, 20:38 UTC
Completed -
The scheduled maintenance has been completed.
Jul 11, 06:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 11/07/2025 06:00 UTC End time : 11/07/2025 07:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 20:00 UTC
Completed -
The scheduled maintenance has been completed.
Jul 11, 03:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/07/2025 06:00 UTC End time : 10/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 9, 20:33 UTC
Completed -
The scheduled maintenance has been completed. All the services have been operational since 01:09 UTC.
Jul 11, 02:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 UTC
Update -
New start time : 10/07/2025 23:00 UTC New end time : 11/07/2025 03:00 UTC Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.
Thank you for your understanding.
Jun 19, 17:05 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 08/07/2025 23:00 UTC End time : 09/07/2025 03:00 UTC Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.
Thank you for your understanding.
Jun 17, 16:02 UTC
Resolved -
We would like to inform you that the incident on room RBX0840 has now been resolved.
Here is detail for this incident : Start time : 10/07/2025 12:10 UTC End time : 10/07/2025 15:02 UTC Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Jul 10, 15:05 UTC
Identified -
We have determined the origin of the incident affecting our Infrastructure in the room RBX0840.
Here is detail for this incident : Start time : 10/07/2025 12:10 UTC Impacted Service(s) : Some servers in the room RBX0840 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified room. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 13:29 UTC
Investigating -
We are currently experiencing an incident affecting our Infrastructure in the room RBX0840.
Here is detail for this incident : Start time : 10/07/2025 12:10 UTC Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 12:21 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 11:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 10/07/2025 11:00 UTC End time : 10/07/2025 12:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/07/2025 05:00 UTC End time : 10/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 17, 22:11 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 09:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 10/07/2025 09:00 UTC End time : 10/07/2025 10:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 18:31 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 08:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 10/07/2025 08:00 UTC End time : 10/07/2025 09:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 18:28 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 07:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 10/07/2025 07:00 UTC End time : 10/07/2025 08:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 18:22 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 06:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 10/07/2025 06:00 UTC End time : 10/07/2025 07:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jun 20, 18:21 UTC
Completed -
The maintenance has been postponed and will be re-scheduled.
Jul 10, 04:18 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/07/2025 06:00 UTC End time : 16/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 23, 15:24 UTC
Completed -
The scheduled maintenance has been completed. All the services are now operational.
Jul 9, 14:53 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 9, 14:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/07/2025 06:00 UTC End time : 09/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 10, 07:21 UTC
Completed -
The scheduled maintenance has been completed. All the services are now operational.
Jul 9, 13:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.
Start time : 09/07/2025 13:00 UTC End time : 09/07/2025 15:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Thank you for your understanding.
Jul 9, 12:59 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 9, 10:52 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 10/07/2025 05:30 UTC End time : 10/07/2025 09:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.
Thank you for your understanding.
Jul 3, 14:23 UTC
Completed -
The scheduled maintenance has been completed.
Jul 9, 10:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/07/2025 05:00 UTC End time : 09/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 30, 09:12 UTC
Completed -
The scheduled maintenance has been completed.
Jul 9, 08:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.
Start time : 09/07/2025 07:00 UTC End time : 09/07/2025 09:00 UTC Service impact : The servers in rack L106B03 will be temporarily unavailable during maintenance. Service improvement : Following our continuous improvement policy, we are doing a water manifold replacement.
Thank you for your understanding.
Jul 9, 06:55 UTC
Completed -
The scheduled maintenance has been completed.
Jul 9, 07:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:25 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 09/07/2025 04:00 UTC End time : 09/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.
Thank you for your understanding.
Jul 9, 04:22 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 9, 03:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 08/07/2025 23:00 UTC End time : 09/07/2025 03:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on a network equipment to improve general performance.
Thank you for your understanding.
Jul 4, 20:08 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 9, 02:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 08/07/2025 20:00 UTC End time : 09/07/2025 03:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.
Thank you for your understanding.
Jun 25, 20:39 UTC
Resolved -
We would like to inform you that the incident on our Backbone offering has now been resolved.
Here is detail for this incident : Start time : 09/07/2025 00:40 UTC End time : 09/07/2025 02:02 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Jul 9, 02:07 UTC
Identified -
We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the LIM and FRA region.
Here is detail for this incident :
Start time : 09/07/2025 00:40 UTC Service impact : Our backbone in LIM and FRA is temporarily unavailable. Customers Impact : The network transit through LIM and FRA is temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 01:02 UTC
Resolved -
We would like to inform you that the incident on Backbone offering has now been resolved.
Here is detail for this incident : Start time : 08/07/2025 20:20 UTC End time : 08/07/2025 21:53UTC Root Cause : This incident was caused by a network issue. We thank you for your understanding and patience throughout this incident.
Jul 8, 22:00 UTC
Identified -
We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the San Jose region.
Here is detail for this incident :
Start time : 08/07/2025 20:20 UTC Service impact :There may be latencies on our backbone in San Jose. Customers Impact : The network transit through San Jose mays have some latencies. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 20:49 UTC
Completed -
The scheduled maintenance has been completed. All the services are operational
Jul 8, 19:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/07/2025 06:00 UTC End time : 08/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 9, 20:39 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 19:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:05 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/07/2025 11:05 UTC End time : 08/07/2025 19:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 2, 14:37 UTC
Completed -
We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 8, 15:35 UTC
Update -
The maintenance has been postponed and has been successfully rescheduled.
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 23/07/2025 06:00 UTC End time : 23/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jul 8, 12:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 16/07/2025 08:00 UTC End time : 16/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:11 UTC
Resolved -
We would like to inform you that the incident on our backbone infrastructure has now been resolved.
Here is detail for this incident : Start time : 08/07/2025 10:29 UTC End time : 08/07/2025 11:28 UTC Root Cause : This incident was resolved by our provider.
We thank you for your understanding and patience throughout this incident.
Jul 8, 12:03 UTC
Monitoring -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : We have not observed any disruption since 08/07/2025 11:10 UTC. Ongoing Actions : Our technical teams is currently monitoring the incident.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 11:28 UTC
Investigating -
We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the Madrid region.
Here is detail for this incident :
Start time : 08/07/2025 10:29 UTC Service impact : Our backbone in Madrid is temporarily unavailable. Customers Impact : The network transit through Madrid is temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Jul 8, 11:05 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:34 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 21/07/2025 11:00 UTC End time : 21/07/2025 12:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 17:56 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:32 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 21/07/2025 09:00 UTC End time : 21/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 18:50 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:32 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 21/07/2025 08:00 UTC End time : 21/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 18:38 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:31 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 21/07/2025 07:00 UTC End time : 21/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 15:36 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 21/07/2025 06:00 UTC End time : 21/07/2025 07:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:51 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 18/07/2025 09:00 UTC End time : 18/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:46 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:25 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 18/07/2025 08:00 UTC End time : 18/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:43 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC
Update -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 18/07/2025 07:00 UTC End time : 18/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:42 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:24 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 18/07/2025 06:00 UTC End time : 18/07/2025 07:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:39 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:23 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 17/07/2025 09:00 UTC End time : 17/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:36 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC
Update -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 17/07/2025 08:00 UTC End time : 17/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:25 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:22 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 17/07/2025 07:00 UTC End time : 17/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:20 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:21 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 17/07/2025 06:00 UTC End time : 17/07/2025 07:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:18 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 16/07/2025 11:00 UTC End time : 16/07/2025 12:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:16 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 16/07/2025 09:00 UTC End time : 16/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:13 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:19 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 16/07/2025 07:00 UTC End time : 16/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 14:02 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:19 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 16/07/2025 06:00 UTC End time : 16/07/2025 07:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:59 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:18 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 15/07/2025 11:00 UTC End time : 15/07/2025 12:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:54 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:17 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 15/07/2025 09:00 UTC End time : 15/07/2025 10:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:50 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:17 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 15/07/2025 08:00 UTC End time : 15/07/2025 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:42 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:16 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 15/07/2025 07:00 UTC End time : 15/07/2025 08:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:40 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Jul 8, 11:15 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 15/07/2025 06:00 UTC End time : 15/07/2025 07:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jun 27, 13:38 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 11:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/07/2025 08:00 UTC End time : 08/07/2025 13:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 23, 15:31 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 09:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/07/2025 05:00 UTC End time : 08/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 17, 21:15 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 01:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.
This may temporarily affect latency.
Start time : 07/07/2025 23:00 UTC End time : 08/07/2025 03:00 UTC Service impact : Latency should increase to the East European provider during this maintenance. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.
Thank you for your understanding.
Jun 24, 20:50 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 7, 15:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 07/07/2025 06:00 UTC End time : 07/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 24, 20:07 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 7, 13:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 07/07/2025 06:00 UTC End time : 07/07/2025 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jun 9, 20:29 UTC
Completed -
The maintenance is completed, all services are operational.
Jul 7, 12:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:45 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/07/2025 09:45 UTC End time : 07/07/2025 14:30 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 4, 09:39 UTC
Resolved -
We experienced an incident that affected our vRack Private Network offer and it has now been resolved.
Here are some supplementary details : Start time : 07/07/2025 13:52 UTC End time : 07/07/2025 16:30 UTC Impacted Service(s) : vRack private network was temporarily unavailable for some servers in BHS and RBX. Customers Impact : Some customers were temporarily unable to access and use their servers through vRack. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Jul 7, 12:10 UTC
Completed -
The scheduled maintenance has been completed.
Jul 5, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 19:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 05/07/2025 19:00 UTC End time : 05/07/2025 20:00 UTC Service impact : The servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jul 5, 18:57 UTC