OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:34 UTC
Scheduled - Start time : 22/06/2022 08:40 UTC
End time : 30/06/2022 08:41 UTC
Service impact : None
Service improvement : Water manifold replacement

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || P19 Operational
Infrastructure || RBX Under Maintenance
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Under Maintenance
RBX7 Operational
RBX8 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP1 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
Infrastructure || WAW1 Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
Network Services || OVHcloud Connect Operational
Network Services || Failover IP (Public IP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[GRA2][Cooling System] - G243B09 Apr 26, 09:00 - Apr 27, 02:00 UTC
Scheduled - Start time : 26/04/2022 06:00 UTC
End time : 27/04/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Apr 26, 07:00 UTC
Start time : 27/06/2022 06:30 UTC
End time : 05/07/2022 16:30 UTC
Service impact : None
Service improvement : Commissioning an electrical unit

Posted on Jun 10, 01:09 UTC
Start time : 27/06/2022 07:00 UTC
End time : 27/06/2022 09:00 UTC
Service impact : Servers will be off for 2 hours.
Service improvement : Cooling system replacement.

Posted on Jun 23, 16:31 UTC
Start time : 27/06/2022 07:00 UTC
End time : 27/06/2022 09:00 UTC
Service impact : Servers will be off for 2 hours.
Service improvement : Cooling system replacement.

Posted on Jun 23, 16:32 UTC
Start time : 27/06/2022 10:30 UTC
End time : 21/06/2022 20:00 UTC
Service impact : None
Our technical teams need to do an operation on network's infrastructure. They will move near general infrastructure equipment but no impact is expected.

Posted on Jun 23, 15:48 UTC
[BHS4][Cooling System] - Rack T04D35 Jun 27, 11:00 - Jun 28, 01:00 UTC
Update - Due to an imponderable we have to postpone the maintenance operation
Start time : 20/06/2022 11:00 UTC
End time : 21/06/2022 03:00 UTC

Jun 20, 10:33 UTC
Scheduled - Start time : 20/06/2022 11:00 UTC
End time : 21/06/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 14, 22:06 UTC
Start time : 27/06/2022 14:00 UTC
End time : 27/06/2022 17:00 UTC
Service impact : None
Service improvement : The objective of this maintenance is to decommission network devices.

Posted on Jun 20, 20:31 UTC
Start time : 28/06/2022 07:00 UTC
End time : 28/06/2022 09:00 UTC
Service impact : Servers will be off for 2 hours.
Service improvement : Cooling system replacement.

Posted on Jun 23, 16:33 UTC
Start time : 28/06/2022 07:00 UTC
End time : 28/06/2022 09:00 UTC
Service impact : Servers will be off for 2 hours.
Service improvement : Cooling system replacement.

Posted on Jun 23, 16:34 UTC
[BHS5][Cooling System] T05B13 Jun 28, 11:00 - Jun 29, 03:00 UTC
Start time : 28/06/2022 11:00 UTC
End time : 29/06/2022 03:00 UTC
Service impact : None
Service improvement: Water manifold replacement

Posted on Jun 22, 20:27 UTC
Start time : 29/06/2022 06:00 UTC
End time : 29/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing UPS batteries.

Posted on Jun 23, 17:14 UTC
Start time : 29/06/2022 06:00 UTC
End time : 29/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing UPS batteries.

Posted on Jun 23, 17:12 UTC
Start time : 29/06/2022 06:00 UTC
End time : 29/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing UPS batteries.

Posted on Jun 23, 17:13 UTC
Start time : 29/06/2022 07:00 UTC
End time : 29/06/2022 09:00 UTC
Service impact : Servers will be off for 2 hours.
Service improvement : Cooling system replacement.

Posted on Jun 23, 16:30 UTC
[BHS7][Cooling system] B709B14 Jun 29, 11:00 - Jun 30, 03:00 UTC
Start time : 20/06/2022 11:00 UTC
End time : 30/06/2022 03:00 UTC
Service impact : None
Service improvement: Water manifold replacement.

Posted on Jun 23, 20:31 UTC
Update - The maintenance has been postponed.
Here is the new schedule :
Start time : 29/06/2022 21:00 UTC
End time : 29/06/2022 22:00 UTC

Jun 23, 20:33 UTC
Scheduled - Start time : 23/06/2022 21:00 UTC
End time : 23/06/2022 22:00 UTC
Service impact : None.
Service improvement : We need to standardize the link between TH2 and GSW. We will move this interconection from Public to a Private IP address.

Jun 16, 20:25 UTC
[P19][Network] - Device cleaning Jun 30, 00:00-01:00 UTC
Start time : 30/06/2022 00:00 UTC
End time : 30/06/2022 01:00 UTC
Service impact : VoIP traffic will be disrupted 2 times during the operation and each time for a few seconds (1 to 5 seconds each time).
Service improvement : As part of our continuous improvement process, we will be doing a maintenance on our internal network infrastructure

Posted on Jun 22, 04:06 UTC
Start time : 30/04/2022 14:30 UTC
End time : 30/04/2022 19:30 UTC
Service impact : None
Service improvement: To make our infrastructure homogeneous, we need to standardise the routing system. That is the framework in which we will carry out this maintenance.

Posted on Jun 23, 21:38 UTC
Start time : 04/07/2022 07:00 UTC
End time : 04/07/2022 17:00 UTC
Service impact : Public network will be unreachable on racks E103A17 and E103A18 for arround 30 minutes.
Service improvement : The objective of this maintenance is to do electrical work to ensure continuity of services.

Posted on Jun 10, 02:00 UTC
Start time : 04/07/2022 07:00 UTC
End time : 04/07/2022 17:00 UTC
Service impact : Public network will be unreachable on racks E105A01 E105A02 E105A03 E105A04 E105A08 E105B09 E105B10 E105C11 E105C12.
Service improvement : The objective of this maintenance is to do electrical work to ensure continuity of services.

Posted on Jun 10, 01:39 UTC
Start time : 06/07/2022 06:00 UTC
End time : 06/07/2022 15:00 UTC
Service impact : There will be a switch to battery charging for 1 minute
Service improvement: The main objective of this maintenance is to test UPS batteries

Posted on Jun 23, 20:59 UTC
Start time : 13/07/2022 06:00 UTC
End time : 13/07/2022 10:00 UTC
Service impact : The Rack will be power down during the operation.
Service improvement : Cooling System replacement

Posted on Jun 15, 22:31 UTC
Start time : 13/07/2022 10:00 UTC
End time : 13/07/2022 14:00 UTC
Service impact : The Rack will be power down during the operation.
Service improvement : Cooling System replacement

Posted on Jun 15, 22:31 UTC
Start time : 19/07/2022 06:00 UTC
End time : 19/07/2022 15:00 UTC
Service impact : None
Service improvement : As part of the continuous improvement of our infrastructure, we are doing electrical works on batteries in SBG3

Posted on Jun 23, 17:03 UTC
Start time : 19/07/2022 06:00 UTC
End time : 19/07/2022 15:00 UTC
Service impact : None
Service improvement : As part of the continuous improvement of our infrastructure, we are doing electrical works on batteries in SBG3

Posted on Jun 23, 17:05 UTC
Start time : 23/08/2022 06:00 UTC
End time : 23/08/2022 15:00 UTC
Service impact : None
Service improvement: The objective of this maintenance is to carry out annual/curative maintenance of a UPS.

Posted on Apr 13, 21:31 UTC
Start time : 10/11/2022 07:30 UTC
End time : 10/11/2022 16:00 UTC
Service impact : None
Service improvement : We will perform load tests on the generators.

Posted on Apr 6, 23:28 UTC
Past Incidents
Jun 25, 2022

No incidents reported today.

Jun 24, 2022
Completed - Start time : 23/06/2022 12:00 UTC
End time : 24/06/2022 12:06 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 24, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 12:00 UTC
Scheduled - Start time : 23/06/2022 12:00 UTC
End time : 24/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 23, 11:53 UTC
Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 14:00 UTC
Scheduled - Start time : 23/06/2022 14:00 UTC
End time : 23/06/2022 17:00 UTC
Service impact : None
Service improvement : The objective of this maintenance is to decommission 2 network devices.

Jun 20, 20:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 14:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Scheduled - Start time : 22/06/2022 12:00 UTC
End time : 23/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 22, 09:39 UTC
Resolved - Start Time : 23/06/2022 14:41 UTC
End Time : 23/06/2022 14:43 UTC
Service impact : Some disruptions may have been observed between RBX and GRA.

Jun 23, 13:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:00 UTC
Update - Maintenance has been postponed.
Here's is the new schedule :
Start time : 23/06/2022 07:00 UTC
End time : 23/06/2022 09:00 UTC

Jun 21, 06:34 UTC
Scheduled - Start time : 21/06/2022 07:00 UTC
End time : 21/06/2022 09:00 UTC
Service impact : None
Service improvement : We need to make configuration modifications to our network equipment on VIN.

Jun 17, 00:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 04:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:15 UTC
Scheduled - Start time : 16/06/2022 08:40 UTC
End time : 27/06/2022 08:41 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 16, 12:13 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 04:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 UTC
Scheduled - Start time : 22/06/2022 20:00 UTC
End time : 22/06/2022 23:59 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of 2 network equipment.

Jun 10, 08:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Scheduled - Start time : 22/06/2022 11:00 UTC
End time : 23/06/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 22, 11:51 UTC
Completed - The scheduled maintenance has been completed.
Jun 23, 01:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 23:05 UTC
Scheduled - Start time : 22/06/2022 22:05 UTC
End time : 23/06/2022 22:05 UTC
Service impact : None
Service improvement: Carry out preventive maintenance of air conditioning systems

Jun 22, 23:01 UTC
Jun 22, 2022
Completed - Maintenance has been completed.
Jun 22, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 UTC
Scheduled - Start time : 22/06/2022 17:00 UTC
End time : 22/06/2022 18:55 UTC
Service impact : None
Service improvement : As part of our policy of continuous improvement, we will carry out this maintenance to improve load balancing on the PCI network architecture.

Jun 17, 21:28 UTC
Completed - Maintenance has been completed.
Jun 22, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 14:00 UTC
Scheduled - Start time : 22/06/2022 14:00 UTC
End time : 22/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process, we will be doing an internal maintenance on our backbone.

Jun 21, 22:02 UTC
Resolved - Start Time : 22/06/2022 15:10 UTC
End Time : 22/06/2022 17:45 UTC
Service impact : Some servers were manually restarted
Root cause : Cooling system malfunction

Jun 22, 03:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 02:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 11:00 UTC
Scheduled - Start time : 21/06/2022 11:00 UTC
End time : 22/06/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 16, 22:27 UTC
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 09:20 UTC
Scheduled - Start time : 21/06/2022 09:20 UTC
End time : 21/06/2022 17:00 UTC
Service impact : None
Workaround : Cooling system replacement.

Jun 21, 09:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 21, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 12:00 UTC
Scheduled - Start time : 20/06/2022 12:00 UTC
End time : 21/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 20, 11:23 UTC
Completed - The scheduled maintenance has been completed.
Jun 21, 06:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 11:57 UTC
Scheduled - Start time : 14/06/2022 06:54 UTC
End time : 21/06/2022 06:54 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 14, 09:57 UTC
Completed - Maintenance's time is over.
Jun 21, 06:38 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 15, 09:36 UTC
Scheduled - Start time : 20/06/2022 08:00 UTC
End time : 20/06/2022 17:00 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers in SBG3 MS8.

Jun 9, 23:54 UTC
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 20:00 UTC
Scheduled - Start time : 20/06/2022 20:00 UTC
End time : 20/06/2022 23:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of 2 network equipment.

Jun 20, 12:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 19:13 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 20, 19:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 11:00 UTC
Scheduled - Start time : 20/06/2022 11:00 UTC
End time : 20/06/2022 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be replacing faulty batteries on the altigo.

Jun 14, 18:56 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 18:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 06:00 UTC
Scheduled - Start time : 20/06/2022 06:00 UTC
End time : 20/06/2022 17:00 UTC
Service impact : None
Service improvement : As part of continuous improvement of our cooling infrastructure, we will be doing an internal maintenance on a dry cooler in SBG3.

Jun 13, 14:57 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:30 UTC
Scheduled - Start time : 20/06/2022 07:30 UTC
End time : 20/06/2022 15:50 UTC
Service impact : None
Service improvement : Cooling System replacement

Jun 20, 07:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 06:30 UTC
Scheduled - Start time : 20/06/2022 06:30 UTC
End time : 20/06/2022 15:00 UTC
Service impact : None
Following a constructor's guideline, we're doing a maintenance on a power delivery component in redundancy.

Apr 25, 12:37 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 12:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 06:45 UTC
Scheduled - Start time : 20/06/2022 06:45 UTC
End time : 20/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 20, 06:43 UTC
Completed - Maintenance has been completed.
Jun 20, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 10:00 UTC
Scheduled - Start time : 20/06/2022 10:00 UTC
End time : 20/06/2022 11:00 UTC
Service impact : The 2 servers affected by this maintenance will be unreachable for 30 minutes.
Service improvement : The maintenance objective is to replace electrical distribution equipment.

Jun 14, 19:15 UTC
Resolved - Start Time : 20/06/2022 08:32 UTC
End Time : 20/06/2022 09:20 UTC
Service impact : All servers are functional
Root cause : Cooling system malfunction

Jun 20, 10:29 UTC
Identified - Start time : 20/06/2022 08:32 UTC
Service impact : Some servers are unreachable
Root cause : Cooling system malfunction
Ongoing actions : Investigating impacted servers

Jun 20, 08:46 UTC
Completed - Maintenance has been completed.
Jun 20, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 04:00 UTC
Scheduled - Start time : 20/06/2022 04:00 UTC
End time : 20/06/2022 05:00 UTC
Service impact : The servers will be electrically cut off during maintenance.
Service improvement : As part of our continuous improvement policy, we will be replacing a defective altigo.

Jun 14, 18:44 UTC
Jun 19, 2022

No incidents reported.

Jun 18, 2022
Completed - The scheduled maintenance has been completed.
Jun 18, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 UTC
Scheduled - Start time : 18/06/2022 08:10
End time : 18/06/2022 09:15
Service impact : None
Service improvement : This aim of this maintenance is to replace used batteries in an Eaton 9PX UPS

Jun 18, 08:56 UTC
Jun 17, 2022
Completed - Start time : 17/06/2022 11:00 UTC
End time : 17/06/2022 19:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 17, 20:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 UTC
Scheduled - Start time : 17/06/2022 11:00 UTC
End time : 18/06/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 17, 11:55 UTC
Completed - Start time : 17/06/2022 07:00 UTC
End time : 17/06/2022 20:00 UTC
Service impact : None
Service improvement : Solenoid valve replacement of 2 containers.

Jun 17, 19:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 12:25 UTC
Scheduled - Start time : 17/06/2022 07:00 UTC
End time : 17/06/2022 20:00 UTC
Service impact : None
Service improvement : Solenoid valve replacement of 2 containers

Jun 17, 12:22 UTC
Completed - Start time : 17/06/2022 08:30 UTC
End time : 17/06/2022 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement of our infrastructure, we are doing an electrical maintenance on rack L111A19

Jun 17, 17:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:30 UTC
Update - Maintenance is postponed to the following date :
Start time : 17/06/2022 08:30 UTC
End time : 17/06/2022 18:00 UTC

Jun 14, 14:31 UTC
Scheduled - Start time : 15/06/2022 08:30 UTC
End time : 15/06/2022 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement of our infrastructure, we are doing an electrical maintenance on rack L111A19

Jun 8, 20:09 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 01:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:02 UTC
Scheduled - Start time : 17/06/2022 00:00 UTC
End time : 17/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 13, 15:33 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 01:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:06 UTC
Scheduled - Start time : 17/06/2022 00:00 UTC
End time : 17/06/2022 03:00 UTC
Service impact : Some customers may experience network disruption during the maintenance
Service improvement : We need to upgrade the version of 2 network equipment in order to have a homogeneous park

Jun 17, 00:05 UTC
Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 21:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 11:00 UTC
Scheduled - Start time : 16/06/2022 11:00 UTC
End time : 17/06/2022 03:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 14, 10:11 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 UTC
Update - Maintenance is postponed to the following date and time:
Start time : 16/06/2022 20:00 UTC
End time : 16/06/2022 21:30 UTC

Jun 13, 08:11 UTC
Scheduled - Start time : 16/06/2022 18:00 UTC
End time : 16/06/2022 19:30 UTC
Service impact : 15min loss of connectivity during reloading of network equipment.
Service improvement : Due to faulty ports and bugs, we have to reload a network device to solve the problems.

Jun 8, 08:51 UTC
Completed - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 17:00 UTC
Service impact : None
Service improvement : As part of continuous improvement of our cooling infrastructure, we will be doing an internal maintenance on a dry cooler in SBG3.

Jun 16, 17:01 UTC
Scheduled - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 17:00 UTC
Service impact : None
Service improvement : As part of continuous improvement of our cooling infrastructure, we will be doing an internal maintenance on a dry cooler in SBG3.

Jun 13, 14:57 UTC
Completed - Update : This operation is postponed to a later date. We will inform you of new dates in the coming days.
Jun 16, 15:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - Start time : 16/06/2022 06:00UTC
End time : 16/06/2022 15:00UTC
Service impact : We need to test UPS batteries (Uninterruptible Power Supply
Service improvement : What does it bring as improvement

Jun 9, 15:11 UTC
Completed - Update : This operation is postponed to a later date. We will inform you of new dates in the coming days.
Jun 16, 15:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 15:00 UTC
Service impact : None
Service improvement : The purpose of this intervention is to replace the faulty UPS with one that is in good working order.

Jun 9, 22:46 UTC
Completed - Update : This operation is postponed to a later date. We will inform you of new dates in the coming days.
Jun 16, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing UPS batteries.

Jun 10, 21:01 UTC
Completed - Update : This operation is postponed to a later date. We will inform you of new dates in the coming days.
Jun 16, 15:47 UTC
Update - Update : This operation is postponed to a later date. We will inform you of new dates in the coming days.
Jun 16, 14:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing UPS batteries.

Jun 10, 21:05 UTC
Completed - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an operation on the cooling system of the rooms S0500A and S0500B.

Jun 16, 15:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:01 UTC
Scheduled - Start time : 16/06/2022 06:00 UTC
End time : 16/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an operation on the cooling system of the rooms S0500A and S0500B.

Jun 15, 20:26 UTC
Completed - Start time : 13/06/2022 06:10 UTC
End time : 16/06/2022 14:11 UTC
Service impact : None
Service improvement : Adding of a circuit breaker on the normaclip of the cabinets.

Jun 16, 14:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:10 UTC
Scheduled - Start time : 13/06/2022 06:10 UTC
End time : 16/06/2022 14:11 UTC
Service impact : None
Service improvement : Adding of a circuit breaker on the normaclip of the cabinets.

Jun 9, 23:00 UTC
Completed - Start time : 15/06/2022 12:00 UTC
End time : 16/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 16, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:34 UTC
Scheduled - Start time : 15/06/2022 12:00 UTC
End time : 16/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 15, 14:33 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 08:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 07:00 UTC
Scheduled - Start time : 16/06/2022 07:00 UTC
End time : 16/06/2022 09:00 UTC
Service impact : None
Service improvement : As part of our policy of continuous improvement of our network infrastructure, we are doing an internal maintenance on our US backbone.

Jun 10, 20:27 UTC
Completed - Maintenance has been completed.
Jun 16, 02:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 UTC
Scheduled - Start time : 16/06/2022 00:00 UTC
End time : 16/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 13, 15:33 UTC
Completed - Maintenance has been completed.
Jun 16, 01:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 UTC
Scheduled - Start time : 15/06/2022 21:00 UTC
End time : 16/06/2022 02:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are removing a network equipment. No impact is expected as its replacement is already up and running.

Jun 9, 17:51 UTC
Jun 15, 2022
Completed - Maintenance's time is over.
Jun 15, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 UTC
Scheduled - Start time : 15/06/2022 21:00 UTC
End time : 15/06/2022 22:00 UTC
Service impact : None.
Service improvement : We need to standardize the link between TH2 and GSW. We will move this interconection from Public to a Private IP address.

Jun 7, 22:31 UTC
Resolved - Start Time : 15/06/2022 20:01 UTC
End Time : 15/06/2022 20:08 UTC
Service impact : Some servers were unreachable.
Root cause : A network equipment has unexpectedly reloaded.

Jun 15, 20:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 15, 18:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:31 UTC
Scheduled - Start time : 15/06/2022 08:30 UTC
End time : 15/06/2022 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement of our infrastructure, we are doing an electrical maintenance on rack E102H10

Jun 9, 01:08 UTC
Completed - The maintenance was postponed due to the high temperature outside.
Jun 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 04:00 UTC
Scheduled - Start time : 15/06/2022 04:00 UTC
End time : 15/06/2022 15:00 UTC
Service impact : None
Service improvement : Air cooling component replacement.

Jun 13, 18:35 UTC
Completed - The scheduled maintenance has been completed.
Jun 15, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:02 UTC
Scheduled - Start time : 15/06/2022 06:00 UTC
End time : 15/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of the continuous improvement of our infrastructure, we are doing electrical works on batteries in SBG3

Jun 9, 18:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 15, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:02 UTC
Scheduled - Start time : 15/06/2022 06:00 UTC
End time : 15/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of the continuous improvement of our infrastructure, we are doing electrical works on batteries in SBG3

Jun 9, 18:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 15, 14:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:55 UTC
Scheduled - Start time : 14/06/2022 12:00 UTC
End time : 15/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 14, 12:53 UTC
Completed - Start time : 15/06/2022 08:00 UTC
End time : 15/06/2022 11:36 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers.

Jun 15, 11:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:00 UTC
Scheduled - Start time : 15/06/2022 08:00 UTC
End time : 15/06/2022 17:00 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers.

Jun 9, 23:42 UTC
Completed - Start time : 15/06/2022 08:00 UTC
End time : 15/06/2022 11:36 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers in SBG3 MS5.

Jun 15, 11:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:00 UTC
Scheduled - Start time : 15/06/2022 08:00 UTC
End time : 15/06/2022 17:00 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers in SBG3 MS5.

Jun 9, 23:49 UTC
Resolved - Start Time : 09/06/2022 14:00 UTC
End Time : 09/06/2022 20:45 UTC
Service impact : Following a maintenance that took place yesterday, some of our customers lost access to the OCC service for a five-hour duration.
We apologize for this incident.
Root cause : Due to maintenance that was underway at this very moment.

Jun 15, 09:09 UTC
Completed - The maintenance's time is over.
Jun 15, 03:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:01 UTC
Scheduled - Start time : 14/06/2022 12:00 UTC
End time : 15/06/2022 03:00 UTC
Service impact : None
Service improvement : The aim of this maintenance is to replace the mini water cooling in the rack

Jun 9, 17:31 UTC
Completed - The maintenance's time is over.
Jun 15, 03:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:01 UTC
Scheduled - Start time : 14/06/2022 12:00 UTC
End time : 15/06/2022 03:00 UTC
Service impact : None
Service improvement : The aim of this maintenance is to replace the mini water cooling in the rack

Jun 9, 17:27 UTC
Completed - Maintenance has been completed.
Jun 15, 02:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:01 UTC
Scheduled - Start time : 15/06/2022 00:00 UTC
End time : 15/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 13, 15:33 UTC
Completed - Maintenance's time is over.
Jun 15, 02:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 14:01 UTC
Scheduled - Start time : 14/06/2022 14:00 UTC
End time : 14/06/2022 23:59 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of network equipment.

Jun 8, 22:30 UTC
Jun 14, 2022
Completed - The scheduled maintenance has been completed.
Jun 14, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 16:00 UTC
Service impact : None
Service improvement: Carry out annual/curative maintenance of the UPS

May 3, 18:24 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:01 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an electrical maintenance on the UPS for rooms S0500A and S0500B.

Jun 13, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an electrical maintenance in rooms S0500A and S0500B.

Jun 10, 20:41 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:00 UTC
Update - Update: This maintenance has been postponed to a new dates,
You will get notified for the new dates in the coming days.

May 31, 03:37 UTC
Scheduled - Start time: 31/05/2022 04:00 UTC
End time: 31/05/2022 07:00 UTC
Service impact: A few seconds of Input/Output freeze when the service will do a switchover (2 times)
Service improvement: As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to Hosted Private Cloud products to maintain consistency.

May 21, 07:52 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 02:00 UTC
Update - Update : This maintenance has been postponed to a new date that you will be informed in the coming days.
Jun 9, 01:59 UTC
Scheduled - Start time : 09/06/2022 02:00 UTC
End time : 09/06/2022 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will update our network equipment.

Jun 7, 23:35 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:20 UTC
Scheduled - Start time : 10/06/2022 10:20 UTC
End time : 17/06/2022 06:37 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 10, 10:19 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 15:17 UTC
Scheduled - Start time : 07/06/2022 14:18 UTC
End time : 14/06/2022 14:18 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 7, 15:16 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be replacing a PVC part of the water cooling system

Jun 9, 16:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 13:46 UTC
Scheduled - Start time : 13/06/2022 13:45 UTC
End time : 14/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 13, 13:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 12:31 UTC
Update - Scheduled maintenance is currently in progress.
Jun 14, 12:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:20 UTC
Scheduled - Start time : 13/06/2022 17:20 UTC
End time : 14/06/2022 20:00 UTC
Service impact : None
Service improvement : Cooling system replacement

Jun 13, 17:16 UTC
Completed - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 11:48 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an electrical maintenance in rooms S0500A and S0500B.

Jun 14, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an electrical maintenance in rooms S0500A and S0500B.

Jun 9, 16:44 UTC
Completed - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : The purpose of this operation is to check and maintain that a UPS and its components are in good working state.

Jun 14, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 UTC
Scheduled - Start time : 14/06/2022 06:00 UTC
End time : 14/06/2022 15:00 UTC
Service impact : None
Service improvement : The purpose of this operation is to check and maintain that a UPS and its components are in good working state.

Jun 8, 19:55 UTC
Completed - Start time : 14/06/2022 08:00 UTC
End time : 14/06/2022 09:44 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers.

Jun 14, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 23:33 UTC
Scheduled - Start time : 14/06/2022 08:00 UTC
End time : 14/06/2022 17:00 UTC
Service impact : None
Service improvement : This operation aims to improve our cooling systems by installing pockets at the outlet of the dry coolers.

Jun 9, 23:30 UTC
Completed - Update : This maintenance has been postponed to a new date, you will be informed the new calendar in the coming days.
Jun 14, 08:36 UTC
Scheduled - Start time : 30/06/2022 06:30 UTC
End time : 30/06/2022 15:00 UTC
Service impact : None
Service improvement: Three-yearly maintenance to ensure that the power supply remains operational

Jun 9, 02:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 UTC
Scheduled - Start time : 14/06/2022 00:00 UTC
End time : 14/06/2022 03:00 UTC
Service impact : None
Service improvement : We have to update the TOR network equipment to allow the infrastructure to be more consistent with other network equipment.

Jun 3, 20:37 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 02:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 00:00 UTC
Scheduled - Start time : 14/06/2022 00:00 UTC
End time : 14/06/2022 03:00 UTC
Service impact : Some customers may experience network disruption during the maintenance
Service improvement : As part of our policy of continuous improvement, we need to update network equipment.

Jun 13, 10:26 UTC
Jun 13, 2022
Completed - Maintenance has been completed.
Jun 13, 19:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:00 UTC
Scheduled - Start time : 13/06/2022 11:00 UTC
End time : 13/06/2022 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be doing an electrical maintenance in rooms SE09 and SE10

Jun 9, 15:40 UTC
Completed - Maintenance has been completed.
Jun 13, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 11:00 UTC
Scheduled - Start time : 13/06/2022 11:00 UTC
End time : 13/06/2022 19:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement process of our infrastructure, we will be will be installing a UPS handler in rooms SE09 and SE10

Jun 9, 15:49 UTC
Completed - Maintenance has been completed.
Jun 13, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:46 UTC
Scheduled - Start time : 13/06/2022 06:00 UTC
End time : 13/06/2022 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Jun 13, 06:45 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 07:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 07:01 UTC
Scheduled - Start time : 13/06/2022 06:00 UTC
End time : 13/06/2022 17:00 UTC
Service impact : None
Service improvement : As part of continuous improvement of our cooling infrastructure, we will be doing an internal maintenance on a dry cooler in SBG3

Jun 9, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 07:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:40 UTC
Scheduled - Start time : 13/06/2022 06:00 UTC
End time : 13/06/2022 17:00 UTC
Service impact : None
Service improvement : In the aim of continuous improvement of our cooling infrastructure, we will be doing an internal maintennace on dry coolers in SBG3

Jun 8, 19:39 UTC
Jun 12, 2022
Completed - The scheduled maintenance has been completed.
Jun 12, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 09:50 UTC
Scheduled - Start time : 08/06/2022 06:10 UTC
End time : 15/06/2022 15:10 UTC
Service impact : None
Service improvement: Water manifold replacement

Jun 8, 09:46 UTC
Jun 11, 2022

No incidents reported.