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OVHCloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[BHS7][Cooling System] - B713B01
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 15:00 UTC
Scheduled - Start time : 08/12/2021 15:00 UTC
End time : 08/12/2021 19:00 UTC
Service impact : None
Service improvement : Water manifold replacement
[SBG3][Infrastructure] - UPS
Update - Update: We are currently working on UPS7T2 for one hour
Dec 8, 14:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 UTC
Scheduled - Start time : 07/12/2021 07:00 UTC
End time : 16/12/2021 16:00 UTC
Service impact : None
Service improvement : Power grid stability
[GRA3][Infrastructure] Rack G316
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 07:00 UTC
Scheduled - Start time : 08/12/2021 07:00 UTC
End time : 09/12/2021 15:00 UTC
Service impact : None
Service improvement : Supply of a new electrical cabinet
[GRA][Cooling system] - G253A04
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 14:40 UTC
Scheduled - Start time : 07/12/2021 13:30 UTC
End time : 09/12/2021 15:00 UTC
Service impact : None
Service improvement : Water manifold will be replaced.
[RBX4][Infrastructure] - Aircooling system
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:41 UTC
Scheduled - Start time : 01/12/2021 07:00 UTC
End time : 30/12/2021 16:00 UTC
Service impact : None
Service improvement : Installation of new air cooling pipes in the production area.
[BHS][Infrastructure] UPS
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:48 UTC
Scheduled - Start time : 06/12/2021 12:00 UTC
End time : 09/12/2021 21:00 UTC
Service impact : None
Service improvement : Discharge tests of one minute duration of all UPS.
[RBX6][Infrastructure] 46D27
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:45 UTC
Scheduled - Start time :06/12/2021 07:00 UTC
End time : 13/12/2021 16:00 UTC
Service impact : none
Service improvement :Replacement of a water manifold
[ERI][Infrastructure] - Generators servicing
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:00 UTC
Scheduled - Start time : 06/12/2021 08:00 UTC
End time : 09/12/2021 08:00 UTC
Service impact : Loss of power redundancy.
Service improvement : Full generators servicing on all units on site in ERI
[GRA1-2-3][Infrastructure] Armoire électrique
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 07:01 UTC
Scheduled - Start time : 06/12/2021 07:00 UTC
End time : 16/12/2021 15:00 UTC
Service impact : none
Service improvement : Take thermographic measurements for any possible risks of overheating
[GRA3][Infrastructure] High Voltage connections to High Voltage cells
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:30 UTC
Scheduled - Start time : 29/11/2021 09:00 UTC
End time : 09/12/2021 16:00 UTC
Service impact : None
Service improvement : Pull the HV cables between transformers T19 and T20 to substation HT3.1 on the Cells HT3-310 / HT3-311 + connection in the cells which are already earthed
[GRA1][Infrastructure] Test Fire Hydrant Network [RIA]
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:00 UTC
Scheduled - Start time : 30/11/2021 07:00 UTC
End time : 09/12/2021 15:00 UTC
Service impact : none
Service improvement : Rehabilitation of the RIA network and commissioning
[All GRA][Infrastructure] - Fire protection system
In progress - Start time : 15/09/2021 06:00 UTC
End time : 03/02/2022 15:00 UTC
Service impact : None
Service improvement : Rehabilitation of standpipe before commissioning.
-------------
Heure de début : 15/09/2021 06:00 UTC
Heure de fin : 03/02/2022 15:00 UTC
Impact sur le service : Aucun
Amélioration du service : Réhabilitation des robinet incendie armé (RIA) avant la mise en service.
Sep 14, 16:27 UTC
[GRA3][Infrastructure] salle 310-311-312-313- 314 - 315
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 06:03 UTC
Scheduled - Start time : 01/12/2021 06:00 UTC
End time : 09/12/2021 16:00 UTC
Service impact : None
Service improvement : Various works in the servers' enclosure
gra2-sdtor555b-n93
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 03:01 UTC
Scheduled - To solve a software inconsistency on this device, we will have to reload this equipment. The vrack traffic will be impacted during 5 minutes

Maintenance will start on 23/Nov/21 03:00 AM UTC
RBX | Rack 46J01 | switch rbx6-25b-n56
In progress - Description:
Maintenance prévu sur le switch rbx6-25b-n56. Ce switch assure la connectivité au réseau publique des serveurs dédiés de RBX6

Impact :
Il s'agit d'une infrastructure active/active, une bascule du trafic se produira pendant le changement. Aucun impact attendu.

heure début : 10/Nov/21 8:00 PM UTC
heure fin: 10/Nov/21 10:00 PM UTC


Description:
Maintenance is scheduled on the switch rbx6-25b-n56. This switch manage the connectivity on the public network to dedicated servers in RBX6

Impact:
This is an active/active infrastructure, traffic flap will happen during the change. No impact is expected.

Starting time: 10/Nov/21 8:00 PM UTC
Ending time: 10/Nov/21 10:00 PM

Update(s):

Date: 2021-11-10 20:17:57 UTC
Starting the maintenance

====

Début de maintenance
Nov 4, 10:14 UTC
Switch | rbx6-22b-n56
In progress - Description: Maintenance prévu sur le switch rbx6-22b-n56. Cet switch assure la connectivité au réseau publique des serveurs dédiés de RBX6
Impact: Nous sommes dans un environnement actif/actif, cependant il aura d'impact lorsque le trafic va changer de chemin
heure début : 24/11/2021 10:00 PM UTC
heure fin: 24/11/2021 10:30 PM UTC


Description: A maintenance is scheduled on the switch rbx6-22b-n56. This switch manage the connectivity on the public network to dedicated servers in RBX6
Impact: This an active/active infrastructure, however it will have a small impact when the traffic change path
Starting time: 24/11/2021 10:00 PM UTC
Ending time: 24/11/2021 10:30 PM UTC
Nov 3, 18:51 UTC
[All RBX][Infrastructure] - Generators test
In progress - Start time: 03/11/2021 00:00 UTC
End time: 30/11/2021 17:00 UTC
Service impact : None
Service improvement : Checking the good condition of the generators and no-load test.
-----------
Heure de début : 03/11/2021 00:00 UTC
Heure de fin : 30/11/2021 17:00 UTC
Impact sur le service : Aucun
Amélioration du service : Vérification du bon état des groupes électrogènes et test à vide.
Nov 3, 07:52 UTC
[RBX][Infrastructure] - UPS
In progress - Start time: 03/11/2021 08:00 UTC
End time: 30/11/2021 17:00 UTC
Service impact : None
Service improvement : Battery test on UPS units
Planning:
Wednesday 3/11 RBX8 morning
Monday 8/11 RBX1 RBX3 morning
Monday 22/11 RBX2 RBX4 morning
Wednesday 24/11 RBX5 RBX6 RBX7 morning
-----------
Heure de début : 03/11/2021 08:00 UTC
Heure de fin : 30/11/2021 17:00 UTC
Impact sur le service : Aucun
Amélioration du service : Test batterie des UPS
Planification:
mercredi 3/11 RBX8 matin
lundi 8/11 RBX1 RBX3 matin
lundi 22/11 RBX2 RBX4 matin
mercredi 24/11 RBX5 RBX6 RBX7 matin
Nov 3, 07:42 UTC
[WAW][Infrastructure] - Batteries test
In progress - Start time: 23/11/2021 11:00 UTC
End time: 23/11/2021 16:00 UTC
Service impact : None
Service improvement : The purpose of maintenance is to check the condition of the 9PX batteries.
-----------
Heure de début : 23/11/2021 11:00 UTC
Heure de fin : 23/11/2021 16:00 UTC
Impact sur le service : Aucun
Amélioration du service : La maintenance a pour objectif de vérifier l’état des batteries 9PX.
Nov 1, 07:26 UTC
rbx8-pccmsp2c-a73
In progress - maintenance on rbx8-pccmsp2c-a73 without impact.
maintenance start 24/11/21 at 01:00 AM UTC and finish at 02:00 AM UTC
Oct 26, 12:23 UTC
[RBX][Infrastructure] Pulling cables between building
In progress - Start time : 25/10/2021 06:00 UTC
End time : 25/11/2021 16:00 UTC
Service impact : None
Service improvement : Passing optical fiber from one building to another using buried ducts
-------------------------------------------------
Heure de début : 25/1O/2021 06:00 UTC
Heure de fin :25/11/2021 16:00 UTC
Impact sur le service : Aucun
Amélioration du service : Passer de la fibre optique d'un bâtiment à un autre en utilisant des fourreaux enterrés
Oct 24, 09:50 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Datacenters || BHS Under Maintenance
BHS1 Under Maintenance
BHS2 Under Maintenance
BHS3 Under Maintenance
BHS4 Under Maintenance
BHS5 Under Maintenance
BHS6 Operational
BHS7 Under Maintenance
BHS8 Under Maintenance
Datacenters || ERI Operational
ERI1 Operational
Datacenters || GRA Under Maintenance
GRA1 Operational
GRA2 Operational
GRA3 Under Maintenance
Datacenters || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Datacenters || P19 Operational
Datacenters || RBX Under Maintenance
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Under Maintenance
RBX5 Operational
RBX6 Under Maintenance
RBX7 Operational
RBX8 Operational
Datacenters || SBG Under Maintenance
SBG1 Operational
SBG3 Under Maintenance
SBG4 Operational
Datacenters || SGP1 Operational
Datacenters || SYD Operational
SYD1 Operational
SYD2 Operational
Datacenters || WAW1 Operational
Load Balancer || GRA Operational
Network || SYD - SGP Operational
Network || SYD - LAX Operational
Network || LAX - SJO Operational
Network || LAX - WAS Operational
Network || WAS - NWK Operational
Network || NWK - LON Operational
Network || WAS - GSW Operational
Network || WAS - TH2 Operational
Network || TH2 - MRS Operational
Network || SJP - SGP Operational
OVHcloud Connect || OVHcloud Connect Operational
vRack || GRA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Hillsboro][Network] - Backbone Core Routers Dec 9, 08:00-10:00 UTC
Start time : 09/12/2021 08:00 UTC
End time : 09/12/2021 10:00 UTC
Service impact : No impact expected during this maintenance.
Service improvement : We need to standardize a part of the configuration of 2 backbone core routers at Hillsboro
Posted on Dec 8, 14:48 UTC
[BHS7][Cooling System] - B713B07 Dec 9, 12:00-20:00 UTC
Start time : 09/12/2021 12:00 UTC
End time : 09/12/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Posted on Nov 25, 11:53 UTC
[BHS7][Cooling System] - B713B07 Dec 9, 12:00-20:00 UTC
Start time : 09/12/2021 12:00 UTC
End time :09/12/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Posted on Nov 26, 13:58 UTC
N5/N56/N6 ISSU campain Dec 9, 20:00 - Dec 10, 01:00 UTC
An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches


Maintenance date: 9 December from 21:00 to 10 December at 2:00(UTC Time), RBX datacenter
sw.176.31.234.248/249-n5
sw.37.59.34.248/249-n5
Posted on Nov 30, 08:12 UTC
[ERI][INFRASTRUCTURE] - TOR SWITCH Dec 12, 03:00-06:00 UTC
Start time : 16/12/2021 03:00 UTC
End time : 16/12/2021 06:00 UTC
Service impact : None
Service improvement : Upgrate TOR Switch to version v4,23,6
Posted on Dec 7, 11:37 UTC
[LIM1][Network] - Upgrade Switch Dec 13, 03:00-06:00 UTC
Start time : 13/12/2021 03:00 UTC
End time : 13/12/2021 06:00 UTC
Service impact : None
Service improvement : Upgrade switch to version 4.23.6
Posted on Dec 5, 13:44 UTC
[GRA3][Infrastructure] T19 / T20 Dec 13, 07:00-17:00 UTC
Start time : 13/12/2021 07:00 UTC
End time : 14/12/2021 17:00 UTC
Service impact : none
Service improvement : Commissioning Unit T19/T20
Posted on Nov 17, 11:58 UTC
[SBG3][Infrastructure] - Telemetry Dec 13, 08:00 - Dec 16, 16:00 UTC
Start time : 13/12/2021 08:00 UTC
End time : 16/12/2021 16:00 UTC
Service impact : None
Service improvement : Maintenance operation on the datacenter telemetry system
Posted on Nov 17, 05:27 UTC
[SBG][Infrastructure] - MS automats update Dec 13, 08:00 - Dec 16, 15:00 UTC
Start time : 13/12/2021 08:00 UTC
End time : 16/12/2021 15:00 UTC
Service impact : None
Service improvement : Standardise data automation
Posted on Dec 7, 11:35 UTC
[SBG3][Infrastructure] - Telemetry Dec 13, 08:00 - Dec 16, 16:00 UTC
Start time : 13/12/2021 08:00 UTC
End time : 16/12/2021 16:00 UTC
Service impact : None
Service improvement : Maintenance operation on the datacenter telemetry system
Posted on Nov 9, 11:29 UTC
[All GRA][Infrastructure] - Fire protection system Dec 13, 08:10 - Dec 23, 16:10 UTC
Start time : 13/12/2021 08:10 UTC
End time : 23/12/2021 16:10 UTC
Service impact : None
Service improvement : The objective of this operation will be to carry out maintenance on the fire detection of the DC GRA 1, 2 and 3.
Posted on Dec 8, 01:25 UTC
[BHS4-BHS5-BHS6][Infrastructure] Cuves Hall 3 Dec 13, 12:00-20:00 UTC
Start time : 13/12/2021 12:00 UTC
End time : 16/12/2021 20:00 UTC
Service impact : none
Service improvement : Tank preventive maintenance Hall 3
Posted on Nov 17, 14:01 UTC
Core Mgmt - Update Cisco concentrators campain Dec 13, 20:00 - Dec 14, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.

Maintenance date: 13th December 2021, 21:00 - 14th December 2021, 02:00 (UTC Time) in Strasbourg, FR datacenter:
sbg3-mgmtagg1a/b-n93

Maintenance date: 13th December 2021, 21:00 - 14th December 2021, 02:00 (UTC Time) in Varsovie:
waw1-mgmtagg1a/b-n93

Maintenance date: 13th December 2021, 8:00 - 12:00 (UTC Time) in Beauharnois, CAN datacenter:
bhs1-mgmtagg1a/b-n93, bhs2-mgmtagg1a/b-n93
Posted on Nov 29, 16:23 UTC
Core Mgmt - Update Cisco concentrators campain Dec 13, 20:00 - Dec 14, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.
Maintenance date: 13th December 2021, 21:00 - 14th December 2021, 02:00 (UTC Time) in Strasbourg, FR datacenter:
sbg3-mgmtagg1a/b-n93
Maintenance date: 13th December 2021, 21:00 - 14th December 2021, 02:00 (UTC Time) in Varsovie:
waw1-mgmtagg1a/b-n93
Maintenance date: 13th December 2021, 8:00 - 12:00 (UTC Time) in Beauharnois, CAN datacenter:
bhs1-mgmtagg1a/b-n93, bhs2-mgmtagg1a/b-n93
Posted on Nov 29, 08:33 UTC
[RBX3][Network] - N5/N56/N6 ISSU campain Dec 13, 23:08 - Dec 14, 04:08 UTC
Start time : 13/12/2021 21:00 UTC
End time : 14/12/2021 02:00 UTC
Service impact : None
Service improvement : Update the Nexus N5K ToR Aggregator to version 7.3.5
Posted on Dec 6, 23:14 UTC
[ERI1][Network] - Upgrade Switch Dec 14, 02:00-06:00 UTC
Start time : 14/12/2021 02:00 UTC
End time : 14/12/2021 06:00 UTC
Service impact : None
Service improvement : Upgrade switch to version 4.23.6
Posted on Dec 3, 21:39 UTC
[SBG3][Network] - sbg3-pcchost31a-a70 / sbg3-pcchost31b-a70 Dec 14, 03:00-06:00 UTC
Start time : 14/12/2021 03:00 UTC
End time : 14/12/2021 06:00 UTC
Service impact : None
Service improvement : Upgrade switch to version 4,23,6
Posted on Dec 5, 13:28 UTC
[GRA3][Infrastructure] - Low voltage panel Dec 14, 07:10 - Dec 16, 15:11 UTC
Start time : 14/12/2021 07:10 UTC
End time : 16/12/2021 15:11 UTC
Service impact : None
Service improvement : Cable pulling between 2 low voltage panels and the emergency low voltage panel.
Posted on Nov 27, 00:06 UTC
Core Mgmt - Update Cisco concentrators campain Dec 14, 20:00 - Dec 15, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.

Maintenance date: 14th December 2021, 21:00 - 15th December 2021, 02:00 (UTC Time) in Gravelines, FR datacenter:
gra1-mgmtagg1a/b-n93

Maintenance date: 14th December 2021, 21:00 - 15th December 2021, 02:00 (UTC Time) in Roubaix, FR datacenter:
rbx1-mgmtagg1a/b-n93

Maintenance date: 14th December 2021, 8:00 - 12:00 (UTC Time) in Beauharnois, CAN datacenter:
bhs4-mgmtagg1a/b-n93, bhs5-mgmtagg1a/b-n93
Posted on Nov 29, 16:21 UTC
[GRA2][Energy]Yearly maintenance UPS 13T1 GRA 2 Dec 15, 07:00-16:00 UTC
Start time : 15/12/2021 07:00 UTC
End time : 15/12/2021 16:00 UTC
Service impact : None
Service improvement : Annual maintenance of UPS
Posted on Sep 22, 06:34 UTC
[GRA3][Infrastructure] UPS Dec 15, 07:00 - Dec 16, 17:00 UTC
Start time : 15/12/ 07:00 UTC
End time : 16/12/ 17:00 UTC
Service impact : none
Service improvement : commissioning UPS
Posted on Nov 16, 14:46 UTC
Core Mgmt - Update Cisco concentrators campain Dec 15, 20:00 - Dec 16, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.

Maintenance date: 15th December 2021, 21:00 - 16th December 2021, 02:00 (UTC Time) in Gravelines, FR datacenter:
gra2-mgmtagg1a/b-n93

Maintenance date: 15th December 2021, 21:00 - 16th December 2021, 02:00 (UTC Time) in Roubaix, FR datacenter:
rbx2-mgmtagg1a/b-n93

Maintenance date: 15th December 2021, 8:00 - 12:00 (UTC Time) in Beauharnois, CAN datacenter:
bhs6-mgmtagg1a/b-n93 , bhs7-mgmtagg1a/b-n93
Posted on Nov 29, 15:34 UTC
[LIM][ENERGY]UPS batteries 4T1/4T2 Dec 16, 07:00-15:00 UTC
Start time: 16/12/2021 07:00 UTC
End time: 16/12/2021 15:00 UTC
Impact: none
Service improvement: We will perform a yearly maintenance of the UPS batteries .
Posted on Nov 6, 17:07 UTC
[GRA2][Energy]Yearly maintenance UPS 13T2 GRA 2 Dec 16, 07:00-16:00 UTC
Start time : 16/12/2021 07:00 UTC
End time : 16/12/2021 16:00 UTC
Service impact : None
Service improvement : Annual maintenance of UPS
Posted on Sep 22, 06:48 UTC
Core Mgmt - Update Cisco concentrators campain Dec 16, 20:00 - Dec 17, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.


Maintenance date: 16th December 2021, 21:00 - 17th December 2021, 02:00 (UTC Time) in Gravelines, FR datacenter:
gra2-mgmtagg2a/b-n93

Maintenance date: 16th December 2021, 21:00 - 17th December 2021, 02:00 (UTC Time) in Roubaix, FR datacenter:
rbx3-mgmtagg1a/b-n93

Maintenance date: 16th December 2021, 8:00 - 12:00 (UTC Time) in Beauharnois, CAN datacenter:
bhs8-mgmtagg1a/b-n93
Posted on Nov 29, 15:27 UTC
[BHS7][Cooling System] B713B08 Dec 19, 12:00-20:00 UTC
Start time : 19/11/2021 12:00 UTC
End time : 19/11/2021 20:00 UTC
Service impact : none
Service improvement : Replacement of a bay feeder
Posted on Nov 16, 11:33 UTC
[GRA2][Infrastructure] UPS 1-2-3 Dec 20, 07:00-20:00 UTC
Start time : 20/12/2021 07:00 UTC
End time : 20/12/2021 18:00 UTC
Service impact : None
Service improvement : Yearly maintenance
Posted on Nov 23, 11:32 UTC
[GRA3][Infrastructure] Power Unit Commissioning Dec 20, 07:30 - Dec 21, 17:30 UTC
Start time : 20/12/2021 07:30 UTC
End time :21/12/2021 17:30 UTC
Service impact : None
Service improvement : Commissioning an electrical unit
Posted on Nov 25, 11:14 UTC
[P19][Infrastructure] UPS5 Dec 20, 08:00-18:00 UTC
Start time : 20/12/2021 08:00 UTC
End time : 20/12/2021 18:00 UTC
Service impact : none
Service improvement : Annual maintenance of UPS5
Posted on Nov 17, 12:13 UTC
Core Mgmt AGG - Update Cisco concentrators campain Dec 20, 20:00 - Dec 21, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.


Maintenance date: 20th December 2021, 21:00 – 21st December 2021, 02:00 (UTC Time) in Gravelines, FR datacenter:
gra3-mgmtagg1a/b-n93

Maintenance date: 20th December 2021, 21:00 – 21st December 2021, 02:00 (UTC Time) in Roubaix, FR datacenter:
rbx4-mgmtagg1a/b-n93

Maintenance date: 20th December 2021, 14:00 - 16:00 (UTC Time) in Singapour, SGP datacenter:
sgp1-mgmtagg1a/b-n93
Posted on Nov 30, 08:08 UTC
[GRA1][Infrastructure] UPS 4-5-6 Dec 21, 07:00-18:00 UTC
Start time : 21/12/2021 07:00 UTC
End time :21/12/2021 18:30 UTC
Service impact :None
Service improvement :Yearly Maintenance
Posted on Nov 25, 08:50 UTC
Core Mgmt AGG - Update Cisco concentrators campain Dec 21, 20:00 - Dec 22, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.


Maintenance date: 21st December 2021, 11:00 - 15:00 (UTC Time) , Sydney / AUS datacenter:
syd2-nds2-mgmtagg1a/b-n93

Maintenance date: 21st December 2021, 21:00 – 22nd December 2021, 02:00 (UTC Time) ,Paris / FR datacenter:
p19-mgmtagg1a/b-n93

Maintenance date: 21st December 2021, 21:00 – 22nd December 2021, 02:00 (UTC Time) , Roubaix / FR datacenter:
rbx5-mgmtagg1a/b-n93

Maintenance date: 21st December 2021, 21:00 – 22nd December 2021, 02:00 (UTC Time) , Strasbourg / FR datacenter:
sbg3-mgmtagg2a/b-n93
Posted on Nov 30, 08:03 UTC
[ERI1][Infrastructure] - UPS Dec 22, 08:00-15:00 UTC
Start time : 22/12/2021 08:00 UTC
End time : 22/12/2021 15:00 UTC
Service impact : None
Service improvement : General maintenance of the datacenter UPS
Posted on Dec 8, 01:11 UTC
[SBG3][Infrastructure] UPS Dec 22, 16:00 - Dec 24, 16:00 UTC
Start time : 22/11/2021 07:00 UTC
End time : 24/11/2021 16:00 UTC
Service impact : none
Service improvement : Annual maintenance of the following UPS:
6T1
8T1 / 8T2 / 8T3
10T1 / 10T2
12T2
Posted on Nov 9, 15:42 UTC
Core Mgmt AGG - Update Cisco concentrators campain Dec 22, 20:00 - Dec 23, 01:00 UTC
An upgrade campaign is launched on all DC core switches for reliability and manufacturer support. No Service Impact is expected.


Maintenance date: 22nd December 2021, 11:00 - 15:00 (UTC Time) , Sydney / AUS datacenter:
syd1-mgmtagg1a/b-n93

Maintenance date: 22nd December 2021, 21:00 – 23rd December 2021, 02:00 (UTC Time) , Roubaix / FR datacenter:
rbx6-mgmtagg1a/b-n93

Maintenance date: 22nd December 2021, 21:00 – 23rd December 2021, 02:00 (UTC Time), Limburg / FRA datacenter:
fra1-lim1-mgmtagg1a/b-n93
Posted on Nov 30, 07:57 UTC
[RBX2][Network and Racks] - fex106.backup-2-n5 - 26B14 Dec 23, 05:00 - Dec 24, 05:30 UTC
Start time : 23/11/2021 05:00 UTC
End time : 23/11/2021 05:30 UTC
Service impact : Public network unavailability, for up to 5 minutes during maintenance, for servers on rack 26B14
Service improvement : To fix a power issue we need to restart fex fex106.backup-2-n5
Posted on Nov 6, 07:56 UTC
N5/N56/N6 ISSU campain Dec 23, 19:00 - Dec 24, 01:00 UTC
Description:
An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches

Maintenance date: 23 November from 07:00 to 10:00h UTC in Beauharnois Canada DC
bhs2-15a/b-n6

Maintenance date: 23 November from 20:00 to 24 November at 2:00(UTC Time) in Limburg, FRA datacenter
fra1-lim1-10a/b-n56

Maintenance date: 23 November from 20:00 to 24 November at 2:00(UTC Time) in Roubaix, FR datacenter
sw.176.31.234.248/249-n5

Maintenance date: 23 November from 21:00 to 24 November at 2:00(UTC Time) in Roubaix, FR datacenter
sw.37.59.34.248/249-n5
Posted on Nov 8, 23:33 UTC
[BHS7][Cooling System] - B713B07 Dec 24, 12:00-20:00 UTC
Start time : 24/11/2021 12:00 UTC
End time : 24/11/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Posted on Oct 26, 19:45 UTC
[RBX6][Infrastructure] Replacement Switch Dec 29, 03:00-04:00 UTC
Start time : 29/12/2021 03:00 UTC
End time : 29/12/2021 04:00 UTC
Service impact : None
Service improvement : IPMI switch catalyst replacement
Posted on Dec 9, 05:24 UTC
[Lim][Infrastructure] Reload fra1-lim1 (L115B19 Jan 1, 20:51-21:21 UTC
Start time : 01/12/2021 05:30 UTC
End time : 01/12/2021 06:00 UTC
Service impact : No vrack connection during the maintenance
Service improvement : Unlock the bootflash that is stuck in read-only mode
Posted on Nov 18, 20:54 UTC
Migration vss-2/2b-6k Jan 2, 21:00 - Jan 3, 03:00 UTC
Le 2 Decembre 2021 débutant à 22h00 (Heure de France) jusqu'au 3 Decembre 04h00, nous allons migrer vss-2/2b-6k Architecture B sur une nouvelle architecture. Aucun impact prévu.

On 2 December 2021 beginning at 10PM (France time) until 3 December 04AM, we will migrate routers vss-2/2b-6k Architecture B to a new architecture. No impact is planned.

Servers subnet concerned:


94.23.58.0/24
94.23.59.0/24
94.23.60.0/24
94.23.61.0/24
94.23.62.0/24
94.23.63.0/24
94.23.192.0/24
94.23.193.0/24
94.23.194.0/24
94.23.195.0/24
94.23.196.0/24
94.23.197.0/24
94.23.198.0/24
94.23.199.0/24
94.23.200.0/24
94.23.201.0/24
94.23.202.0/24
94.23.203.0/24
94.23.204.0/24
94.23.205.0/24
94.23.206.0/24
94.23.207.0/24
94.23.208.0/24
94.23.209.0/24
94.23.210.0/24
94.23.211.0/24
94.23.212.0/24
94.23.213.0/24
94.23.214.0/24
94.23.215.0/24
94.23.216.0/24
94.23.217.0/24
94.23.218.0/24
94.23.219.0/24
94.23.220.0/24
94.23.221.0/24
94.23.222.0/24
94.23.224.0/24
94.23.225.0/24
94.23.226.0/24
94.23.227.0/24
94.23.228.0/24
94.23.229.0/24
94.23.230.0/24
94.23.231.0/24
94.23.232.0/24
94.23.233.0/24
94.23.234.0/24
94.23.235.0/24
94.23.236.0/24
94.23.237.0/24
94.23.238.0/24
94.23.239.0/24
94.23.240.0/24
94.23.241.0/24
94.23.242.0/24
94.23.243.0/24
94.23.244.0/24
94.23.245.0/24
94.23.246.0/24
Posted on Nov 11, 20:41 UTC
[GRA][INFRASTRUCTURE] - G122A + G133A + G133B + G118A + G134B Jan 3, 08:10 - Jan 11, 16:11 UTC
Start time : 03/01/2022 08:10 UTC
End time : 11/01/2022 16:11 UTC
Service impact : None
Service improvement : The purpose of this operation is to Realize a preparatory work (cable pulling and installation of electrical box) for a future electrical intervention.
Posted on Dec 7, 14:55 UTC
CORE bhs-d2-a75 Jan 5, 08:00-08:30 UTC
An upgrade campaign is launched on all of routers core.
Maintenance date: 05 janvier 2022, 08:00 AM - 08:30 AM (UTC Time)
Location: Canada
Posted on Dec 1, 14:35 UTC
[BHS1][Infrastructure] Upgrade to Stein Jan 5, 09:00-17:00 UTC
Start time : 05/01/2021 09:00 UTC
End time : 05/01/2021 17:00 UTC
Service impact : all PCI customers on BHS1
Service improvement : Upgrade openstack from Newton to stein region BHS1
Posted on Dec 9, 06:08 UTC
[GRA2][Energy] - UPS 7T1 - G217 Jan 6, 07:00-16:00 UTC
Start time : 06/01/2022 07:00 UTC
End time : 06/01/2022 16:00 UTC
Service impact : None
Service improvement : Yearly maintenance of UPS units
Posted on Dec 7, 13:43 UTC
[RBX][GENERIC] CORE - rbx-d2-a75 Jan 6, 22:00-23:00 UTC
Start time : 06/01/2022 22:00 UTC
End time : 06/01/2022 23:00 UTC
Service improvement : Upgrade of network device
Posted on Dec 3, 17:25 UTC
[RBX1][Infrastructure]UPS 12 Jan 9, 07:00-16:00 UTC
Start time : 09/12/2021 07:00 UTC
End time : 09/12/2021 16:00 UTC
Service impact : None
Service improvement : Preventive Maintenance
-------------------------------------------------
Heure de début : 09/12/2021 07:00 UTC
Heure de fin 09/12/2021 16:00 UTC
Impact sur le service :Aucun
Amélioration du service : Maintenance Preventive
Posted on Nov 10, 06:22 UTC
N93 ISSU campain Jan 11, 01:30-03:00 UTC
According to our lifecycle management, we are upgrading some top of rack switches:
fra1-lim1-sdtor146a-n93
fra1-lim1-sdtor148a-n93
fra1-lim1-sdtor151a-n93
gra2-sdtor638a-n93
rbx7-sdtor353a-n93

An impact of 5 minutes per switch is expected on the public traffic
Maintenance will occur on 11 january 2022 from 2:30am to 4:00am
Posted on Dec 1, 14:41 UTC
N93 ISSU campain Jan 11, 11:30-14:30 UTC
According to our lifecycle management, we are upgrading some top of rack switches:
rbx7-sdtor283ab-n93
rbx7-sdtor323ab-n93
rbx7-sdtor316ab-n93
rbx7-sdtor361ab-n93
fra1-lim1-sdtor165ab-n93
gra2-sdtor503ab-n93
gra2-sdtor516ab-n93
lon1-eri1-sdtor136ab-n93
rbx7-sdtor163ab-n93
waw1-sdtor166ab-n93

Some configuration have to be done before and after the upgrade. An impact of 30 seconds per switch on the vrack is exepected and an impact (packets losses) of 1h30 between hosts on the same switch is expected
Maintenance will occur on 11 january 2022 from 12:30am to 3:30am
Posted on Dec 1, 14:39 UTC
Core BHS - Configuration Standardization Jan 12, 05:00-07:00 UTC
We need to standardize the configuration of the core of BHS.
No impact expected during the maintenance.

The maintenance will be performed on Wednesday 01 Decembrer between 5:00AM and 7:00AM UTC.
Posted on Nov 30, 15:19 UTC
Past Incidents
Dec 9, 2021
[GRA2][vRack] Reload sdtor705b-n93
Completed - The scheduled maintenance has been completed.
Dec 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 01:00 UTC
Scheduled - Start time : 09/12/2021 01:00 UTC
End time : 09/12/2021 05:00 UTC
Service impact : Loss of traffic on vrack side during 5 minutes
Service improvement : General maintenance on rack G265B01
Dec 3, 16:50 UTC
N5/N56/N6 ISSU campain
Completed - The scheduled maintenance has been completed.
Dec 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 20:00 UTC
Scheduled - An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches
Maintenance date: 8 December from 21:00 to 9 December at 2:00(UTC Time in Roubaix, FR datacenter rbx5-11a/b-n5
Dec 1, 14:34 UTC
Dec 8, 2021
[RBX1][ENERGY] Room 16
Completed - The scheduled maintenance has been completed.
Dec 8, 17:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:02 UTC
Scheduled - Start time : 07/12/2021 07:00 UTC
End time : 08/12/2021 17:00 UTC
Service impact : There will be none impact
Service improvement : Room 16 power supply will be provided temporary by RBX1 UPS 12
Dec 6, 14:31 UTC
[GRA2][Infrastructure] UPS
Completed - The scheduled maintenance has been completed.
Dec 8, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 07:00 UTC
Scheduled - Start time : 08/12/2021 07:00 UTC
End time : 08/12/2021 16:00 UTC
Service impact : None
Service improvement :Test UPS batteries
Nov 23, 10:52 UTC
[BHS6][Infrastructure]T06A28
Completed - The scheduled maintenance has been completed.
Dec 8, 14:21 UTC
In progress - The intervention is cancelled and will be postponed for a later date. We apologise for the gene caused
Dec 8, 12:01 UTC
Scheduled - Start time : 08/12/2021 12:00 UTC
End time : 08/12/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Nov 16, 13:49 UTC
[gra2][PCI] - pciz2host125-a70
Resolved - Start Time : 08/12/2021 09:47 UTC
End Time : 08/12/2021 09:51 UTC
Service impact : Unreachable servers (VPS PCI Clients)
Dec 8, 10:47 UTC
[GRA1][PCI]-gra-z1c5-a70
Resolved - Start time : 08/12/2021 09:47 UTC
End time : 08/12/2021 09:51 UTC
Service impact : Unreachable servers (VPS PCI Clients)
Dec 8, 09:47 UTC
[GRA1][SRT] - gra1-srtvrackxbu1a-a72 / gra1-srtvrackxbu1b-a72
Completed - The scheduled maintenance has been completed.
Dec 8, 02:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:30 UTC
Scheduled - Start time : 08/12/2021 02:30 UTC
End time : 08/12/2021 03:30 UTC
Service impact : None
Service improvement : The maintenance have an objectif to modify the configuration of 2 network equipment
Dec 3, 09:20 UTC
[GRA1][VRACK] - gra1-srtvrackxbu1a-a72 / gra1-srtvrackxbu1b-a72
Completed - The scheduled maintenance has been completed.
Dec 8, 02:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:00 UTC
Scheduled - Start time : 08/12/2021 02:00 UTC
End time : 08/12/2021 03:00 UTC
Service impact : None
Service improvement : The maintenance have an objectif to modify the configuration of 2 network equipment
Dec 2, 11:24 UTC
[LIM][Network] - CORE fra1-lim1-g1-8k
Completed - The scheduled maintenance has been completed.
Dec 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 6, 15:40 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 6, 14:11 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 7, 22:00 UTC
Scheduled - Start time : 07/12/2021 22:00 UTC
End time : 08/12/2021 01:00 UTC
Service impact : None
Service improvement : The purpose of this maintenance is to increase the bandwidth of our backbone
Dec 6, 11:02 UTC
N5/N56/N6 ISSU campain
Completed - The scheduled maintenance has been completed.
Dec 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 UTC
Scheduled - An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches
Maintenance date: 7 December from 21:00 to 8 December at 2:00(UTC Time in Roubaix, FR datacenter rbx7-12a/b-n56
Maintenance date: 7 December from 21:00 to 8 December at 2:00(UTC Time in Gravelines, FR datacenter gra1-2a/b-n5
Dec 1, 14:32 UTC
N5/N56/N6 ISSU campain
Completed - The scheduled maintenance has been completed.
Dec 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 UTC
Scheduled - An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches


Maintenance date: 7 December from 21:00 to 8 December at 2:00(UTC Time in Roubaix, FR datacenter
rbx7-12a/b-n56


Maintenance date: 7 December from 21:00 to 8 December at 2:00(UTC Time in Gravelines, FR datacenter
gra1-2a/b-n5
Nov 26, 12:58 UTC
Dec 7, 2021
[RBX7][Network] - rbx7-12a/b-n56
Resolved - Start Time : 07/12/2021 22:32 UTC
End Time : 07/12/2021 23:32 UTC
User impact : 33 unavailable servers distributed over racks R702A17, R702A18, R702A09.
Root cause : Fex104 had a hardware failure and had to be rebooted.
Current status : Resolved
Dec 7, 22:30 UTC
[BHS7][Cooling System] - B713B01
Completed - Start time : 07/12/2021 12:00 UTC
End time : 07/12/2021 19:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Dec 7, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 12:00 UTC
Scheduled - Start time : 07/12/2021 12:00 UTC
End time : 07/12/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Dec 7, 10:19 UTC
[BHS7][Cooling System] - B713B09
Completed - The scheduled maintenance has been completed.
Dec 7, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:45 UTC
Scheduled - Start time : 06/12/2021 11:00 UTC
End time : 06/12/2021 19:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Oct 26, 19:32 UTC
[LON/NWK][Network] - Link Isolation
Resolved - Start time : 07/12/2021 11:00 UTC
End Time : 07/12/2021 19:03 UTC
Root cause : One of our suppliers has seen his fiber cut wich has caused these inconveniences.
Dec 7, 19:22 UTC
Update - Start time : 07/12/2021 11:00 UTC
Service impact : Due to a degradation of the link between London and New York. We do not observe any impact on services
Ongoing actions : Link is now stable, our network team is currently putting back link in production.
Dec 7, 18:51 UTC
Update - Start time : 07/12/2021 11:00 UTC
Service impact : Due to a degradation of the link between London and New York. We do not observe any impact on services
Ongoing actions : We have isolated a part of the links to avoid flapping. Our optical and network technicians are currently investigating.
Dec 7, 16:43 UTC
Investigating - Start time : 07/12/2021 11:00 UTC
Service impact : Due to a degradation of the link between London and New York, we isolate a part of the links to avoid flapping. You may experience latency to London DC
Ongoing actions : Investigation in progress by the optical and network teams
Dec 7, 15:27 UTC
[RBX2][Infrastructure] UPS 22
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:01 UTC
Scheduled - Start time : 07/12/2021 07:00 UTC
End time : 07/12/2021 16:00 UTC
Service impact : None
Service improvement : Preventive Maintenance
-------------------------------------------------
Heure de début : 07/12/2021 07:00 UTC
Heure de fin 07/12/2021 16:00 UTC
Impact sur le service :Aucun
Amélioration du service : Maintenance Preventive
Nov 10, 06:45 UTC
[GRA1][Infrastructure] UPS
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:01 UTC
Scheduled - Start time : 07/12/2021 07:00 UTC
End time :07/12/2021 16:00 UTC
Service impact : None
Service improvement : Test UPS batteries
Nov 24, 07:08 UTC
[GRA][Cooling system] - G254A06
Completed - The scheduled maintenance has been completed.
Dec 7, 15:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 14:45 UTC
Scheduled - Start time : 06/12/2021 14:00 UTC
End time : 07/12/2021 15:00 UTC
Service impact : None
Service improvement : Water manifold will be replaced.
Dec 6, 14:44 UTC
[WAW1][Network] - Fix network link
Completed - The scheduled maintenance has been completed.
Dec 7, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 09:00 UTC
Scheduled - Start time : 07/12/2021 09:00 UTC
End time : 07/12/2021 10:00 UTC
Service impact : None
Service improvement : Correct errors on the network link between the switch waw1-10a-n56 e1/39 and the VAC equipment waw1-game-protego4
Dec 2, 14:20 UTC
Core HIL - Configuration Standardization
Completed - The scheduled maintenance has been completed.
Dec 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:00 UTC
Scheduled - We need to standardize the configuration of the core of HIL.
No impact expected during the maintenance.

The maintenance will be performed on Thursday 7 December between 8:00AM and 10:00AM UTC.
Dec 6, 09:42 UTC
[GRA3][Infrastructure] UPS
Completed - The scheduled maintenance has been completed.
Dec 7, 08:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 07:36 UTC
Scheduled - Start time : 07/12/2021 07:15 UTC
End time : 08/12/2021 16:15 UTC
Service impact : None
Service improvement : Test UPS batteries
Nov 25, 07:15 UTC
Core VIN - Configuration Standardization
Completed - The scheduled maintenance has been completed.
Dec 7, 06:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 05:00 UTC
Scheduled - We need to standardize the configuration of the core of VIN.
No impact expected during the maintenance.

The maintenance will be performed on Thursday 7 December between 5:00AM and 7:00AM UTC.
Dec 6, 09:40 UTC
[GRA2][Network]- G267A14
Completed - The scheduled maintenance has been completed.
Dec 7, 06:26 UTC
Update - Start time : 07/12/2021 05:00 UTC
End time : 07/12/2021 06:15 UTC
Service impact : IPMI service interruption ((keyboard-video-mouse on ipmi and reboot) during maintenance
Service improvement : The switch connected to the IPMI servers's port has multiple ports in failed state, the purpose of this operation is to change the switch in failed with another one.
Dec 7, 06:02 UTC
Update - Start time : 07/12/2021 05:00 UTC
End time : 07/12/2021 06:00 UTC
Service impact : IPMI service interruption ((keyboard-video-mouse on ipmi and reboot) during maintenance
Service improvement : The switch connected to the IPMI servers's port has multiple ports in failed state, the purpose of this operation is to change the switch in failed with another one.
Dec 7, 05:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 05:01 UTC
Scheduled - Start time : 07/12/2021 05:00 UTC
End time : 07/12/2021 05:30 UTC
Service impact : IPMI service interruption ((keyboard-video-mouse on ipmi and reboot) during maintenance
Service improvement : The switch connected to the IPMI servers's port has multiple ports in failed state, the purpose of this operation is to change the switch in failed with another one.
Dec 2, 12:07 UTC
Fix IGP Metrics on PB/RR - FRA
Completed - The scheduled maintenance has been completed.
Dec 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 03:00 UTC
Scheduled - Start time : 07/12/2021 03:00 UTC
End time : 07/12/2021 04:00 UTC
Service impact : None
Service improvement : To align IGP costs with design to prevent transit traffic on G, PB, RR.
Nov 30, 10:42 UTC
[US][Network] - Dallas POP
Completed - The maintenance is postponed, it will be rescheduled.
Dec 7, 02:43 UTC
Scheduled - Start time : 07/12/2021 07:30 UTC
End time : 07/12/2021 11:30 UTC
Service impact : During maintenance, POP will be isolated and traffic will re-routed. There will be increase in latency for traffic from Dallas location.
Service improvement : This maintenance will support the existing traffic and future capacity of the Dallas POP.
Dec 3, 06:40 UTC
[BHS7][Cooling System] rack B716A15
Completed - The scheduled maintenance could not be completed. It will be rescheduled.
Dec 7, 02:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 15:35 UTC
Scheduled - Start time : 06/12/2021 12:00 UTC
End time : 07/12/2021 01:00 UTC
Service impact : None
Service improvement : A water manifold will be replaced
Dec 6, 14:28 UTC
[BHS2][COOLING] -T02E36
Completed - The scheduled maintenance has been completed.
Dec 7, 00:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 16:10 UTC
Scheduled - Start time : 04/12/2021 06:00 UTC
End time : 06/12/2021 22:00 UTC
Service impact : A water manifold leak. No impact.
Current status : Resolved. A temporary water manifold has been installed for the weekend. A maintenance will be planned from Monday to correct the issue definitively.
Dec 6, 15:01 UTC
N5/N56/N6 ISSU campain
Completed - The scheduled maintenance has been completed.
Dec 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 20:00 UTC
Scheduled - Description:
An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches


Maintenance date: 6 December from 21:00 to 7 December at 2:00(UTC Time in Roubaix, FR datacenter
sw.176.31.236.248/249


Maintenance date: 6 December from 21:00 to 7 December at 2:00(UTC Time in Roubaix, FR datacenter
sw.5.39.70.248/249-n5
Nov 8, 23:48 UTC
Dec 6, 2021
[BHS2][Cooling System] - T02F29
Completed - The scheduled maintenance has not been completed. A new change will be planned.
Dec 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 12:00 UTC
Scheduled - Start time : 06/12/2021 12:00 UTC
End time : 06/12/2021 20:00 UTC
Service impact : None
Service improvement :Water manifold replacement
Nov 23, 21:20 UTC
[BHS7][Cooling System] - B713B01
Completed - The scheduled maintenance has been completed.
Dec 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 11:00 UTC
Scheduled - Start time : 22/11/2021 12:00 UTC
End time : 22/11/2021 20:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Oct 26, 12:58 UTC
[ERI1][INFRASTRUCTURE] - ERI0112A02B
Resolved - Start time : 06/12/2021 16:09 UTC
End Time : 06/12/2021 16:50 UTC
Root cause : breaker down
Current status : All servers came back
Dec 6, 17:04 UTC
Investigating - Start time : 06/12/2021 16:09 UTC
Service impact : Electrical loss on baremetal cloud
Ongoing actions : Our technicians are working on the issue
Root cause : : breaker down
Dec 6, 16:53 UTC
[RBX2][Infrastructure] - UPS
Completed - The scheduled maintenance has been completed.
Dec 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 09:00 UTC
Scheduled - Start time : 06/12/2021 09:00 UTC
End time : 06/12/2021 16:00 UTC
Service impact : none
Service improvement : Preventive Maintenance on a UPS
Nov 9, 15:00 UTC
[GRA3][Infrastructure] Network cabling
Completed - The scheduled maintenance has been completed.
Dec 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 07:00 UTC
Scheduled - Start time : 22/11/2021 07:00 UTC
End time : 06/12/2021 16:00 UTC
Service impact : None
Service improvement : Cable pulling plus patching in the GRA3 network room
Nov 19, 13:41 UTC
[GRA2][Cooling System] - G253B02
Completed - The scheduled maintenance has been completed.
Dec 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 13:00 UTC
Scheduled - Start time : 03/12/2021 13:00 UTC
End time : 06/12/2021 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Dec 3, 12:47 UTC
[LIM3] rack LIM0302B04B
Resolved - Start time : 06/12/2021 12:45 UTC
End Time : 06/12/2021 13:15 UTC
Service impact : Due to an electrical issue, we currently have 41 servers that are not responding in the mentioned rack
Service status : All services are up.
Root cause : Electrical issue now fixed
Dec 6, 13:53 UTC
Investigating - Start time : 06/12/2021 12:45 UTC
Service impact : Due to an electrical issue, we currently have 41 servers that are not responding in the mentioned rack
Ongoing actions : The teams are currently investigating the issue. We will post more information as soon as possible. We apologize for any inconvenience this may cause.
Dec 6, 12:58 UTC
[GRA2][Infrastructure] G261A06
Completed - The scheduled maintenance has been completed.
Dec 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 07:02 UTC
Scheduled - Start time : 06/12/2021 07:00 UTC
End time : 06/12/2021 11:00 UTC
Service impact : none
Service improvement : Replacement of defective C13 -C14 US cables in the racks
Dec 2, 22:43 UTC
[RBX3][Network] - R41E14
Completed - The scheduled maintenance has been completed.
Dec 6, 06:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 05:31 UTC
Scheduled - Start time : 06/12/2021 05:30 UTC
End time : 06/12/2021 06:30 UTC
Service impact : Public network unavailable for 1 hour during maintenance
Service improvement : Replacement of the switch due to a broken port
Nov 25, 17:42 UTC
Dec 5, 2021
[RBX4][Infrastucture] UPS6
Completed - The scheduled maintenance has been completed.
Dec 5, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 07:31 UTC
Scheduled - Start time : 14/12/2021 07:30 UTC
End time : 14/12/2021 17:00 UTC
Service impact : None
Service improvement : Annual UPS battery maintenance
Nov 29, 13:41 UTC
[LIM1][Network] - switch
Resolved - Start Time : 05/12/2021 16:17 UTC
End Time : 05/12/2021 18:27 UTC
User impact : Vrack network disrupted on L107B07.
Root cause : Hardware problem. The faulty equipment has been replaced
Current status : Resolved
Dec 5, 16:00 UTC
[RBX6][Cooling System] rack 46I07
Completed - The scheduled maintenance has been completed.
Dec 5, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 19:45 UTC
Scheduled - Start time : 30/11/2021 07:00 UTC
End time : 07/12/2021 16:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Nov 30, 18:44 UTC
Dec 4, 2021
[RBX][Network] - rbx-51b-a70-vrack
Resolved - Start Time : 04/12/2021 14:40 UTC
End Time : 04/12/2021 15:28 UTC
Root cause : The switch has failed due to a leak.
Current status : Resolved
Dec 4, 15:38 UTC
Investigating - Start time : 04/12/2021 14:40 UTC
User impact : We are experiencing instability on this switch
Ongoing actions : Our technical team is currently investigating the cause of the problem.
Dec 4, 15:03 UTC
[BHS2][COOLING] -T02E36
Resolved - Start time : 04/12/2021 06:00 UTC
End time : 04/12/2021 10:13 UTC
Service impact : A water manifold leak. No impact.
Current status : Resolved. A temporary water manifold has been installed for the weekend. A maintenance will be planned from Monday to correct the issue definitively.
Dec 4, 13:54 UTC
Identified - Start time : 04/12/2021 06:00 UTC
Service impact : A water manifold is unavalaible. No impact.
Ongoing actions : It is being replaced. Our technicians are currently working on it
Dec 4, 13:12 UTC
Investigating - Start time : 04/12/2021 06:00 UTC
Service impact : A water manifold is unavalaible.
Ongoing actions : It is being replaced. Our technicians are currently working on it
Dec 4, 07:20 UTC
[SGP][INFRASTRUCTURE] - Network slowdown
Resolved - Start time : 04/12/2021 08:00 UTC
Service impact : A network slowdown is in progress actually.
End Time : 04/12/2021 10:15 UTC
Dec 4, 10:32 UTC
Identified - Start time : 04/12/2021 08:00 UTC
Service impact : A network slowdown is in progress actually. A firewall has been being unavalaible for one hour
Ongoing actions : Our technicians are currently working on it
Dec 4, 09:00 UTC
Investigating - Start time : 04/12/2021 08:00 UTC
Service impact : A network slowdown is in progress actually
Ongoing actions : Our technicians are actually working on it.
Dec 4, 08:48 UTC
[RBX8][PUBLIC NETWORK] - rbx8-sdtor12a-n93
Resolved - Start Time : 04/12/2021 02:25 UTC
End Time : 04/12/2021 02:35 UTC
Service impact : Public network unavailbale for the customer during 5 minutes
Root cause : Reload switch
Dec 4, 02:57 UTC
Investigating - Start time : 04/12/2021 02:25 UTC
Service impact : Public network unavailbale for the customer during 5 minutes
Ongoing actions : Our technical teams are reloading the switch.
Dec 4, 02:33 UTC
Dec 3, 2021
[BHS8][Cooling System] 06B04A
Completed - The scheduled maintenance has been completed.
Dec 3, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:30 UTC
Scheduled - Start time : 03/12/2021 17:00 UTC
End time : 03/12/2021 21:00 UTC
Service impact : None
Service improvement : Replace the mini-cooling module
Dec 3, 21:24 UTC
[BHS7][Cooling System] B710B12
Completed - The scheduled maintenance has been completed.
Dec 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:30 UTC
Scheduled - Start time : 03/12/2021 12:00 UTC
End time : 03/12/2021 20:00 UTC
Service impact : None
Service improvement : Water Manifold replacement
Dec 3, 15:13 UTC
[GRA2][Cooling System] - G251B05
Completed - The scheduled maintenance has been completed.
Dec 3, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 13:00 UTC
Scheduled - Start time : 02/12/2021 13:00 UTC
End time : 03/12/2021 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement, following a leak.
Dec 2, 07:43 UTC
[GRA2][Cooling System] - G254A04
Completed - The scheduled maintenance has been completed.
Dec 3, 06:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:50 UTC
Scheduled - Start time : 02/12/2021 09:00 UTC
End time : 03/12/2021 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement due to water leak
Dec 2, 09:49 UTC
Limburg DC
Completed - The scheduled maintenance has been completed.
Dec 3, 06:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 03:00 UTC
Scheduled - We are planning to perform maintenance on Backbone links in Limburg DC to improve routing on 30th Nov at 3:00 AM UTC
No expected impact.

Update(s):

Date: 2021-11-19 04:10:31 UTC
Change postponed to 30th Nov
Nov 15, 03:46 UTC
Limburg DC
Completed - The scheduled maintenance has been completed.
Dec 3, 06:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 03:00 UTC
Scheduled - We are planning to perform maintenance on Backbone links in Limburg DC to improve routing on 30th Nov at 3:00 AM UTC
No expected impact.
Nov 19, 13:43 UTC
[BHS5][Cooling System] T05H16
Completed - The scheduled maintenance has been completed.
Dec 3, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:45 UTC
Scheduled - Start time : 02/12/2021 12:00 UTC
End time : 02/12/2021 20:00
Service impact : none
Service improvement : Replacement of out-of-service bay ventilators
Dec 2, 22:29 UTC
Core Mgmt - Update Cisco concentrators campain
Completed - The scheduled maintenance has been completed.
Dec 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:00 UTC
Scheduled - An upgrade campaign is launched on all DC core switches for reliability and manufacturer support.
No Service Impact is expected.
Maintenance date: 2nd Dec 2021, 21:00 - 23:59 (UTC Time) in London, UK
datacenter:lon1-eri1-mgmtagg1a/b-n93
Dec 1, 14:14 UTC
Dec 2, 2021
[RBX][Infrastructure] Core - rbx-d1-a75 - rbx-d2-a75
Completed - The scheduled maintenance has been completed.
Dec 2, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:01 UTC
Scheduled - Start time : 02/12/2021 22:00 UTC
End time : 02/12/2021 23:30 UTC
Service impact : None
Service improvement : An upgrade will be launched on core routers rbx-d1-a75 and rbx-d2-a75
Dec 1, 23:24 UTC
CORE rbx-d1/d2-a75
Completed - The scheduled maintenance has been completed.
Dec 2, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 UTC
Scheduled - An upgrade campaign is launched on all of routers core.
Maintenance date: 02 december 2021, 22:00 PM - 23:00 PM (UTC Time)
Location: Roubaix
Dec 1, 14:30 UTC
[BHS1][Cooling System] T01C
Completed - The scheduled maintenance has been completed.
Dec 2, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 12:00 UTC
Scheduled - Start time : 22/11/2021 12:00 UTC
End time : 02/12/2021 21:00 UTC
Service impact : none
Service improvement : Dry-cooler replacement
Nov 16, 17:36 UTC
[BHS]Infrastructure] Entretien climatisation SRH 2/3/4/A/B, 303-E/F/G, CDP-4/5/6
Completed - The scheduled maintenance has been completed.
Dec 2, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 12:00 UTC
Scheduled - Start time : 22/11/2021 12:00 UTC
End time : 02/12/2021 21:00 UTC
Service impact : None
Service improvement : Carry out preventive maintenance of air conditioning systems
Nov 16, 16:45 UTC
[BHS7][Cooling System] B713B12
Completed - The scheduled maintenance has been completed.
Dec 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:00 UTC
Scheduled - Start time : 02/12/2021 12:00 UTC
End time : 02/12/2021 20:00 UTC
Service impact : None
Service improvement : Replacement of water manifold
Oct 26, 12:39 UTC
[EU-CA][VRACK] - Suspension/Deletion handling
Completed - The scheduled maintenance has been completed.
Dec 2, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 09:03 UTC
Scheduled - Start time : 30/11/2021 09:00 UTC
End time : 02/12/2021 18:00 UTC
Start time : 07/12/2021 09:00 UTC
End time : 09/12/2021 18:00 UTC
Service impact : vRack
Service improvement : We will process pending vRack service closure requests.
We start with empty vRack services.
Nov 29, 09:48 UTC
[RBX8][Infrastructure] - UPS 1T1 / UPS 1T2
Completed - The scheduled maintenance has been completed.
Dec 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 UTC
Scheduled - Start time: 02/12/2021 07:00 UTC
End time: 02/12/2021 17:00 UTC
Service impact : None
Service improvement : Preventive maintenance of the UPS 1T1 and UPS 1T2.
Nov 3, 06:17 UTC
[RBX2][Infrastructure] UPS20
Completed - The scheduled maintenance has been completed.
Dec 2, 16:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:30 UTC
Scheduled - Start time : 02/12/2021 07:30 UTC
End time : 02/12/2021 17:00 UTC
Service impact : None
Service improvement : Preventive maintenance on UPS20
Sep 23, 10:02 UTC
[GRA3][Cooling] MC316
Completed - The scheduled maintenance has been completed.
Dec 2, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 UTC
Scheduled - Start time : 30/11/2021 08:00 UTC
End time : 02/11/2021 17:00 UTC
Service impact : None
Service improvement :Power supply for a new electrical cabinet
Nov 24, 09:26 UTC
[GRA3][Infrastructure] High Voltage connections to High Voltage cells
Completed - The scheduled maintenance has been completed.
Dec 2, 16:23 UTC
In progress - Start time : 29/11/2021 07:00 UTC
End time : 02/12/2021 16:00 UTC
Service impact : None
Service improvement :Pull the HV cables between transformers T19 and T20 to substation HT3.1 on the Cells HT3-310 / HT3-311 + connection in the cells which are already earthed
----------------------------------------
Heure de debut: 29/11/2021 07:00 UTC
Heure de fin :02/12/2021 16:00 UTC
Impact sur le service :Aucun
Amélioration du service : Effectuer le tirage de câbles HT entre les transformateurs T19 et T20 vers le poste HT3.1 sur les Cell HT3-310 / HT3-311 + raccordement dans les cellules qui sont déja à la terre
Oct 26, 06:22 UTC
[GRA2][Infrastructure] G104-114
Completed - The scheduled maintenance has been completed.
Dec 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:04 UTC
Scheduled - Start time :02/12/2021 08:00 UTC
End time :02/12/2021 14:00 UTC
Service impact : None
Service improvement : Adding circuit breaker on service rack
Nov 24, 06:51 UTC
[RBX1][Infrastructure] - UPS 14
Completed - The scheduled maintenance has been completed.
Dec 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 UTC
Scheduled - Start time: 02/12/2021 07:00 UTC
End time: 02/12/2021 16:00 UTC
Service impact : None
Service improvement : Preventive maintenance of UPS 14
Nov 2, 13:26 UTC
[GRA2]Infrastructure] G260
Completed - The scheduled maintenance has been completed.
Dec 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 UTC
Scheduled - Start time : 30/11/2021 07:00 UTC
End time : 02/12/2021 16:00 UTC
Service impact : none
Service improvement : Power supply for a new electrical cabinet
Nov 16, 17:01 UTC
[GRA2][Cooling System] G251A06
Completed - The scheduled maintenance has been completed.
Dec 2, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:02 UTC
Scheduled - Start time : 01/12/2021 13:00 UTC
End time : 02/12/2021 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Dec 1, 11:45 UTC
[BHS1][Infrastructure] - T01B07
Completed - The scheduled maintenance has been completed.
Dec 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:01 UTC
Scheduled - Start time : 02/12/2021 10:00 UTC
End time : 02/12/2021 11:00 UTC
Service impact : Restart of servers during maintenance. Downtime of 3min/servers.
Service improvement : Replacement of the altigo2 because it no longer allows servers to be rebooted
Nov 25, 17:29 UTC
Core HIL - Configuration Standardization
Completed - The scheduled maintenance has been completed.
Dec 2, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:02 UTC
Scheduled - We need to standardize the configuration of the core of HIL.
No impact expected during the maintenance.

The maintenance will be performed on Thursday 2 December between 8:00AM and 10:00AM UTC.
Nov 29, 14:20 UTC
Core VIN - Configuration Standardization
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 05:00 UTC
Scheduled - We need to standardize the configuration of the core of VIN.
No impact expected during the maintenance.

The maintenance will be performed on Thursday 2 December between 5:00AM and 7:00AM UTC.
Nov 29, 14:32 UTC
[BHS][Cooling] - Dry-cooler
Completed - The scheduled maintenance has been completed.
Dec 2, 06:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 12:00 UTC
Scheduled - Start time : 22/11/2021 12:00 UTC
End time : 02/12/2021 20:00 UTC
Service impact : None
Service improvement : Maintenance of the datacenter's external water/air cooling system
Nov 17, 10:37 UTC
[BHS][Infrastructure] Installation du climatiseur
Completed - The scheduled maintenance has been completed.
Dec 2, 06:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 12:00 UTC
Scheduled - Start time : 22/11/2021 12:00 UTC
End time : 02/12/2021 20:00 UTC
Service impact : none
Service improvement : Installation of the 3 ton air conditioner of the high voltage control station
Nov 16, 11:20 UTC
[WAW][Infrastructure] UPS
Completed - The scheduled maintenance has been completed.
Dec 2, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 UTC
Scheduled - Start time : 30/11/2021 21:00 UTC
End time : 02/12/2021 03:00 UTC
Service impact : None
Service improvement : UPS annual maintenance
----------------------------------------
Heure de début : 30/11/2021 21:00 UTC
Heure de fin : 02/12/2021 03:00 UTC
Impact sur le service :Aucun
Amélioration du service : Maintenance annuelle UPS
Nov 10, 08:43 UTC
Dec 1, 2021
[SBG][Infrastructure] Core sbg-d2-a75
Completed - The scheduled maintenance has been completed.
Dec 1, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:31 UTC
Scheduled - Start time : 01/12/2021 22:15 UTC
End time : 01/12/2021 23:00 UTC
Service impact : None
Service improvement : An upgrade is launched on router sbg-d2-a75
Dec 1, 22:28 UTC
N5/N56/N6 ISSU campain
Completed - The scheduled maintenance has been completed.
Dec 1, 23:01 UTC
In progress - Description:

An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches



Maintenance date: 1 December from 20:00 to 2 December at 2:00(UTC Time in Roubaix, FR datacenter

rbx1-12a/b-n6



Maintenance date: 1 December from 21:00 to 2 December at 2:00(UTC Time in Gravelines, FR datacenter

sw.37.187.28.248/249-n5
Dec 1, 01:32 UTC
Scheduled - Description:
An upgrade campaign is launched on all Nexus 5000/5600/6000 of Baremetal aggregator switches

Maintenance date: 1 December from 20:00 to 2 December at 2:00(UTC Time in Roubaix, FR datacenter
rbx1-12a/b-n6

Maintenance date: 1 December from 21:00 to 2 December at 2:00(UTC Time in Gravelines, FR datacenter
sw.37.187.28.248/249-n5
Nov 9, 00:10 UTC
BACKBONE US | Los Angeles POP (LAX)
Completed - A corrective maintenance need to be performed in our Los Angeles(LAX) PoP
Impact: Peering with AIRTEL(AS9498) will be dropped. So incoming traffic via AIRTEL(AS9498) PNI will be re-routed and may have a latency increase

Maintenance start: 01/Dec/21 8:00 PM UTC
Maintenance end: 01/Dec/21 10:00 PM UTC
Dec 1, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 UTC
Scheduled - A corrective maintenance need to be performed in our Los Angeles(LAX) PoP
Impact: Peering with AIRTEL(AS9498) will be dropped. So incoming traffic via AIRTEL(AS9498) PNI will be re-routed and may have a latency increase

Maintenance start: 01/Dec/21 8:00 PM UTC
Maintenance end: 01/Dec/21 10:00 PM UTC
Nov 30, 08:15 UTC
[RBX3][Dedicated Servers] Network Rack: 41A02
Resolved - Start Time : 01/12/2021 17:48 UTC
End Time : 01/12/2021 20:50 UTC
Service impact : Public network unavailable
Root cause : the switch is defective
Dec 1, 20:29 UTC
Investigating - [RBX3][Dedicated Servers] Network Rack: 41A02
Start time : 01/12/2021 17:48 UTC
Service impact : Public network unavailable
Ongoing actions : the switch is defective is being replaced by the technical team
We apologize for the inconvenience caused
Dec 1, 19:35 UTC
[GRA2][Infrastructure] G260
Completed - The scheduled maintenance has been completed.
Dec 1, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 UTC
Scheduled - Start time : 30/11/2021 07:00 UTC
End time : 02/12/2021 15:00 UTC
Service impact : none
Service improvement :Replacement of power cables for dryers
Nov 30, 07:00 UTC
[BHS2][Cooling System] T02F20
Completed - The scheduled maintenance has been completed.
Dec 1, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 UTC
Scheduled - Start time :01/12/2021 12:00 UTC
End time : 01/12/2021 20:00 UTC
Service impact :none
Service improvement : Replacement of a bay feeder
Nov 16, 12:49 UTC
[BHS7][INFRASTRUCTURE]Pump replacement
Completed - The scheduled maintenance has been completed.
Dec 1, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 UTC
Scheduled - Start time : 01/12/2021 13:00 UTC
End time : 01/12/2021 20:00 UTC
Service impact : none
Service improvement : Pump replacement
Dec 1, 11:37 UTC
[RBX2][Infrastucture] low voltage transformer cabinets 1, 3 and 4
Completed - The scheduled maintenance has been completed.
Dec 1, 16:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 UTC
Scheduled - Start time : 01/12/2021 07:00 UTC
End time : 01/12/2021 16:00 UTC
Service impact : None
Service improvement : Maintenance of the low voltage transformer cabinets 1, 3 and 4
Nov 29, 14:24 UTC
[SGB5][Infrastructure] SBG5 DCIB 1& 2 Transformers
Completed - The scheduled maintenance has been completed.
Dec 1, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 08:00 UTC
Scheduled - Start time : 01/12/2021 08:00 UTC
End time : 01/12/2021 16:00 UTC
Service impact :None
Service improvement : Commissioning of the electrical unit
Nov 26, 09:43 UTC
[GRA2][Infrastructure] K2 radiator
Completed - The scheduled maintenance has been completed.
Dec 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 UTC
Scheduled - Start time :01/12/2021 07:00 UTC
End time : 01/12/2021 16:00 UTC
Service impact : None
Service improvement : Maintenance of the generating set to respect its maintenance in order to increase its longevity
Nov 24, 06:30 UTC
[GRA2][Infrastructure] Circuit Breaker replacement- TGBT7
Completed - The scheduled maintenance has been completed.
Dec 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 UTC
Scheduled - Start time : 03/11/2021 07:00 UTC
End time : 04/11/2021 16:00 UTC
Service impact : none
Service improvement : Replacement of the terminal V departure E05 we observed a heating on a phase.
------------------------------
Heure de début : 03/11/2021 07:00 UTC
Heure de fin : : 04/11/2021 16:00 UTC
Impact sur le service : Aucun
Amélioration du service : Remplacement de la borne V départ E05 nous avons observé un échauffement sur une phase .

Update(s):

Date: 2021-11-04 19:19:16 UTC
Start time : 30/11/2021 07:00 UTC
End time : 01/12/2021 16:00 UTC
Service impact : none
Service improvement : Replacement of the terminal V departure E05 we observed a heating on a phase.
------------------------------
Heure de début : 30/11/2021 07:00 UTC
Heure de fin : : 01/12/2021 16:00 UTC
Impact sur le service : Aucun
Amélioration du service : Remplacement de la borne V départ E05 nous avons observé un échauffement sur une phase .

Date: 2021-11-03 17:40:10 UTC
Start time : 09/11/2021 07:00 UTC
End time : 10/11/2021 16:00 UTC
Service impact : none
Service improvement : Replacement of the terminal V departure E05 we observed a heating on a phase.
------------------------------
Heure de début : 09/11/2021 07:00 UTC
Heure de fin : : 10/11/2021 16:00 UTC
Impact sur le service : Aucun
Amélioration du service : Remplacement de la borne V départ E05 nous avons observé un échauffement sur une phase .
Sep 29, 14:33 UTC
[SBG3 - SBG4][Infrastructure] Thermographie
Completed - The scheduled maintenance has been completed.
Dec 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 UTC
Scheduled - Start time : 01/12/2021 07:00 UTC
End time : 02/12/2021 16:00 UTC
Service impact : None
Service improvement : Take thermographic measurements for any possible risks of overheating.
Nov 18, 14:35 UTC
[SBG][Infrastructure] - UPS
Completed - The scheduled maintenance has been completed.
Dec 1, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 UTC
Scheduled - Start time : 30/11/2021 07:00 UTC
End time : 02/12/2021 16:00 UTC
Service impact : Loss of main supply for 5 minutes per UPS (Battery power will take over)
Service improvement : Test UPS batteries
Nov 18, 12:23 UTC
sgp-d2
Completed - The scheduled maintenance has been completed.
Dec 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 14:00 UTC
Scheduled - Details
We are going to isolate and change some routing configuration on both devices.

No impact is expected. This maintenance is scheduled on the 01 of december at 02:00 PM (UTC).
Nov 29, 15:20 UTC
[GRA2][Cooling System] G244A11
Completed - The scheduled maintenance has been completed.
Dec 1, 14:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 16:01 UTC
Scheduled - Start time : 30/11/2021 13:30 UTC
End time : 01/12/2021 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Nov 30, 14:50 UTC
Nov 30, 2021
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

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