OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 2025 - 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/08/2025 19:00 UTC
End time : 13/08/2025 04:00 UTC
Service impact : Customers may face some latency.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Jul 15, 2025 19:00 - Jul 16, 2025 04:00 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A fix has been implemented and there has been no further impact since 15/07/2025 09:46 UTC
Ongoing Actions : We are now monitoring the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 15, 2025 - 11:26 UTC
Identified - We are currently experiencing an ongoing incident affecting our Backbone offering, which is causing temporary latency issue in US regions.

Here are some supplementary details :

Start time : 12/07/2025 17:49 UTC
Impacted Service(s) : Latency on our backbone network between CHI and BHS may affect transit through this region.
Customers Impact : Customers may experience latency in US Region.
Root cause : This incident is caused by a fiber cut.
Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 13, 2025 - 02:02 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Under Maintenance
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Network Services || Additional IP Operational
Network Services || BYOIP delivery Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || RTvRack Operational
Network Services || vRack Private Network Operational
Network Services || vRack Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX10][Cooling System] - Rack RBX1003D03B Jul 16, 2025 04:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 04:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 03, 2025 - 15:22 UTC

[LIM3][Cooling System] - Rack LIM0301B06A Jul 16, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 05:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:48 UTC

[LIM3][Cooling System] - Rack LIM0303B05A Jul 16, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 05:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:46 UTC

[SBG5][Cooling System] - Rack SBG0502B08C Jul 16, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 06:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 23, 2025 - 15:26 UTC

[GRA3][Cooling System] - Rack GRA0321A05B Jul 16, 2025 06:30-14:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 16/07/2025 06:30 UTC
End time : 16/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 13, 2025 - 13:07 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 06:30 UTC
End time : 17/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Jun 04, 2025 - 13:33 UTC

[WAW1][Cooling System] - Rack W17A08 Jul 16, 2025 08:00-13:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 08:00 UTC
End time : 16/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 14, 2025 - 20:05 UTC

[BHS8][Cooling System] - Rack BHS0814A01C Jul 16, 2025 11:00-19:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 11:00 UTC
End time : 16/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2025 - 14:50 UTC

[LIM3][Cooling System] - Rack LIM0303B06B Jul 17, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 05:00 UTC
End time : 17/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:51 UTC

[LIM3][Cooling System] - Rack LIM0307A06C Jul 17, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 05:00 UTC
End time : 17/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:49 UTC

[BHS][Network] - Backbone maintenance notification Jul 17, 2025 05:30-09:30 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 17/07/2025 05:30 UTC
End time : 17/07/2025 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.

Posted on Jul 09, 2025 - 22:48 UTC

[SBG5][Cooling System] - Rack SBG0502A07A Jul 17, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 06:00 UTC
End time : 17/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 02, 2025 - 14:46 UTC

[GRA3][Cooling System] - Rack GRA0320B02C Jul 17, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 06:30 UTC
End time : 17/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:59 UTC

[WAW1][Cooling System] - Rack WAW0106A02C Jul 17, 2025 08:00-13:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/07/2025 08:00 UTC
End time : 17/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 01, 2025 - 14:54 UTC

[RBX8][Cooling System] - Rack R802R19 Jul 21, 2025 04:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 04:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 03, 2025 - 15:24 UTC

[YNM1][Cooling System] - Rack YNM0102H02B Jul 21, 2025 04:30-12:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 04:30 UTC
End time : 21/07/2025 12:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 07, 2025 - 12:31 UTC

[LIM3][Cooling System] - Rack LIM0305A06C Jul 21, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 05:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 09:21 UTC

[SBG5][Cooling System] - Rack SBG0504A04C Jul 21, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 23, 2025 - 15:22 UTC

[WAW1][Cooling System] - Rack WAW0106B02C Jul 21, 2025 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 17:55 UTC

[SBG5][Cooling System] - Rack SBG0501A05C Jul 21, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 10, 2025 - 07:25 UTC

[GRA3][Cooling System] - Rack GRA0320B04A Jul 21, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 06:30 UTC
End time : 21/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 21:00 UTC

[SGP2][Infrastructure] - Electrical maintenance notification Jul 21, 2025 07:30-11:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 21/07/2025 07:30 UTC
End time : 21/07/2025 11:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in SGP2.

Thank you for your understanding.

Posted on Jul 15, 2025 - 20:10 UTC

[BHS8][Cooling System] - Rack BHS0817A01A Jul 21, 2025 11:00-19:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/07/2025 11:00 UTC
End time : 21/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2025 - 15:04 UTC

[RBX8][Cooling System] - Rack R802R18 Jul 22, 2025 04:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 04:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 03, 2025 - 15:26 UTC

[LIM3][Cooling System] - Rack LIM0305B03C Jul 22, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 05:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 09:10 UTC

[LIM3][Cooling System] - Rack LIM0306B06B Jul 22, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 05:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 12:38 UTC

[WAW1][Cooling System] - Rack WAW0106A05C Jul 22, 2025 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:00 UTC
End time : 22/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 17:56 UTC

[SBG5][Cooling System] - Rack SBG0501A05B Jul 22, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 16, 2025 - 22:11 UTC

[SBG5][Cooling System] - Rack SBG0504A04B Jul 22, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:00 UTC
End time : 22/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 09:23 UTC

[GRA3][Cooling System] - Rack GRA0320B07A Jul 22, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 06:30 UTC
End time : 22/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 21:02 UTC

[WAW1][Infrastructure] - Electrical background work Rack W11B09 Jul 22, 2025 08:30-10:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 22/07/2025 08:30 UTC
End time : 22/07/2025 10:00 UTC
Service impact : Servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Posted on Jul 08, 2025 - 21:53 UTC

[BHS8][Cooling System] - Rack BHS0814B02C Jul 22, 2025 11:00-19:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 22/07/2025 11:00 UTC
End time : 22/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2025 - 15:18 UTC

[LIM3][Cooling System] - Rack LIM0304A03C Jul 23, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 05:00 UTC
End time : 23/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 09:14 UTC

[SBG5][Cooling System] - Rack SBG0501A05A Jul 23, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 10, 2025 - 07:54 UTC

[WAW1][Cooling System] - Rack WAW0118B02C Jul 23, 2025 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 17:58 UTC

[SBG5][Cooling System] - Rack SBG0504A04A Jul 23, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 23, 2025 - 15:20 UTC

[GRA3][Cooling System] - Rack GRA0321B06A Jul 23, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 06:30 UTC
End time : 23/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:56 UTC

[BHS8][Cooling System] - Rack BHS0815A03A Jul 23, 2025 11:00-19:25 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2025 11:00 UTC
End time : 23/07/2025 19:25 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2025 - 16:36 UTC

[GRA1][Network] - Room G125 maintenance notification Jul 23, 2025 23:30 - Jul 24, 2025 01:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.

This may temporarily affect availability.

Start time : 23/07/2025 23:30 UTC
End time : 24/07/2025 01:30 UTC
Service impact : Public network will be temporarily unavailable for some servers in room G125.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .


Thank you for your understanding.

Posted on Jul 09, 2025 - 00:43 UTC

[LIM3][Cooling System] - Rack LIM0306A06A Jul 24, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 05:00 UTC
End time : 24/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 30, 2025 - 09:24 UTC

[WAW1][Cooling System] - Rack WAW0118B03A Jul 24, 2025 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 01, 2025 - 14:56 UTC

[SBG5][Cooling System] - Rack SBG0501A06C Jul 24, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 16, 2025 - 22:17 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jul 24, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 06:00 UTC
End time : 24/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 23, 2025 - 15:18 UTC

[BHS8][Cooling System] - Rack BHS0815A04A Jul 24, 2025 11:00-19:29 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/07/2025 11:00 UTC
End time : 24/07/2025 19:29 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 09, 2025 - 16:50 UTC

[TH2/PA3][Ovhcloud Connect] - Partner Maintenance Operation Jul 24, 2025 20:00-23:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Ovhcloud Connect infrastructure.

Start time : 24/07/2025 20:00 UTC
End time : 24/07/2025 23:00 UTC
Service impact : At one time during our partner's maintenance, the OVHcloud Connect services at TH2 and PA3 will be interrupted for 3 minutes.
Service improvement : A partner need to do some background work on some of its infrastructure's related to Telehouse OVH and EQUINIX PA3 OVH.

Thank you for your understanding.

Posted on Jul 03, 2025 - 21:06 UTC

[RBX8][Cooling System] - Rack R808R19 Jul 28, 2025 04:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 04:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 03, 2025 - 15:28 UTC

[LIM3][Cooling System] - Rack LIM0306B04B Jul 28, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 05:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 07, 2025 - 13:17 UTC

[LIM3][Cooling System] - Rack LIM0306B03B Jul 28, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 05:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 07, 2025 - 12:38 UTC

[SBG5][Cooling System] - Rack SBG0501A03C Jul 28, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:00 UTC
End time : 28/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 02, 2025 - 14:40 UTC

[WAW1][Cooling System] - Rack WAW0118B06C Jul 28, 2025 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:00 UTC
End time : 28/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jul 01, 2025 - 14:53 UTC

[GRA3][Cooling System] - Rack GRA0322A02A Jul 28, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2025 06:30 UTC
End time : 28/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 25, 2025 - 20:54 UTC
Jul 15, 2025
Resolved - We would like to inform you that the incident on our DNS service has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 23:00 UTC
End time : 15/07/2025 14:37 UTC
Root Cause : This incident was caused by a network issue.

We thank you for your understanding and patience throughout this incident.

Jul 15, 20:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are continuing to work on a fix to resolve the incident as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jul 15, 12:22 UTC
Update - We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS/LIM regions.

Here are some supplementary details :

Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam and Limburg regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jul 11, 16:31 UTC
Identified - We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS regions.

Here are some supplementary details :

Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jul 11, 16:29 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 18:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 06:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 16, 20:57 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 06:30 UTC
End time : 15/07/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 25, 20:58 UTC
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 14/07/2025 21:05 UTC
End time : 15/07/2025 08:23 UTC
Root Cause : This incident is caused by a network issue from our provider's side.

We apologize for any inconvenience caused and appreciate your understanding.

Jul 15, 12:40 UTC
Identified - We have determined the origin of the incident affecting our Backbone infrastructure in the specific region.

Here are some supplementary details :
Start time : 14/07/2025 21:05 UTC
Impacted Service(s) : The peering box is temporarily unreachable in Atlanta.
Root Cause : This incident is caused by a network issue from our provider's side.
Ongoing Actions : The incident has been identified and our teams are working with our provider to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 14, 23:00 UTC
Completed - The maintenance is completed, all services are operational.
Jul 15, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 04:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 3, 15:18 UTC
Completed - The maintenance is completed, all services are operational.
Jul 15, 09:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2025 05:00 UTC
End time : 15/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 23, 15:29 UTC
Completed - The maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 15, 05:36 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.

Start time : 15/07/2025 07:30 UTC
End time : 15/07/2025 11:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network core equipment.

Thank you for your understanding.

Jul 3, 03:55 UTC
Jul 14, 2025
Completed - The scheduled maintenance has been completed.
Jul 14, 12:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/07/2025 05:00 UTC
End time : 14/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 25, 20:32 UTC
Completed - The maintenance is completed, all services are operational.
Jul 14, 09:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:05 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/07/2025 07:00 UTC
End time : 14/07/2025 09:00 UTC
Service impact : The servers will be temporarily unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 14, 07:04 UTC
Completed - The maintenance is completed, all services are operational.
Jul 14, 08:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/07/2025 05:00 UTC
End time : 14/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 25, 20:35 UTC
Jul 13, 2025
Resolved - We would like to inform you that the incident on our Backbone infrastructure has now been resolved.

Here is detail for this incident :
Start time : 13/07/2025 07:07 UTC
End time : 13/07/2025 13:38 UTC
Root Cause : This incident was caused by a network issue from our provider's side.

We thank you for your understanding and patience throughout this incident.

Jul 13, 17:59 UTC
Update - We are currently investigating an incident affecting our Backbone infrastructure, which is causing temporary availability issue in Atlanta.

Here are some supplementary details :

Start time : 13/07/2025 07:07 UTC
Impacted Service(s) : The peering box is temporarily unreachable in Atlanta.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Jul 13, 12:12 UTC
Investigating - We are currently experiencing an event affecting our Backbone infrastructure.

Start time : 13/07/2025 07:07 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jul 13, 11:57 UTC
Completed - The scheduled maintenance has been completed.
Jul 13, 05:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 12/08/2025 19:00 UTC
End time : 13/08/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.

Jul 9, 00:49 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 11:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 11/07/2025 11:00 UTC
End time : 11/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 20:02 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 09:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 09:00 UTC
End time : 11/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 24, 20:44 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 08:00 UTC
End time : 11/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 24, 20:40 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 11, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/07/2025 07:00 UTC
End time : 11/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 24, 20:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 06:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 11/07/2025 06:00 UTC
End time : 11/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 20:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 03:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/07/2025 06:00 UTC
End time : 10/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 20:33 UTC
Completed - The scheduled maintenance has been completed.
All the services have been operational since 01:09 UTC.

Jul 11, 02:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 UTC
Update - New start time : 10/07/2025 23:00 UTC
New end time : 11/07/2025 03:00 UTC
Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.

Thank you for your understanding.

Jun 19, 17:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 23:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.

Thank you for your understanding.

Jun 17, 16:02 UTC
Jul 10, 2025
Resolved - We would like to inform you that the incident on room RBX0840 has now been resolved.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
End time : 10/07/2025 15:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.

Jul 10, 15:05 UTC
Identified - We have determined the origin of the incident affecting our Infrastructure in the room RBX0840.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
Impacted Service(s) : Some servers in the room RBX0840 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified room.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 10, 13:29 UTC
Investigating - We are currently experiencing an incident affecting our Infrastructure in the room RBX0840.

Here is detail for this incident :
Start time : 10/07/2025 12:10 UTC
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 10, 12:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 11:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 11:00 UTC
End time : 10/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 18:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/07/2025 05:00 UTC
End time : 10/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 17, 22:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 09:00 UTC
End time : 10/07/2025 10:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 18:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 08:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 08:00 UTC
End time : 10/07/2025 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 18:28 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 07:00 UTC
End time : 10/07/2025 08:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 18:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 06:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 10/07/2025 06:00 UTC
End time : 10/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 18:21 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 10, 04:18 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2025 06:00 UTC
End time : 16/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 23, 15:24 UTC
Jul 9, 2025
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jul 9, 14:53 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 9, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/07/2025 06:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 10, 07:21 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jul 9, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 09/07/2025 13:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jul 9, 12:59 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 9, 10:52 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 10/07/2025 05:30 UTC
End time : 10/07/2025 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.

Jul 3, 14:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/07/2025 05:00 UTC
End time : 09/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 30, 09:12 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 08:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/07/2025 07:00 UTC
End time : 09/07/2025 09:00 UTC
Service impact : The servers in rack L106B03 will be temporarily unavailable during maintenance.
Service improvement : Following our continuous improvement policy, we are doing a water manifold replacement.

Thank you for your understanding.

Jul 9, 06:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 07:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:25 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 09/07/2025 04:00 UTC
End time : 09/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.

Jul 9, 04:22 UTC
Completed - The maintenance is completed, all services are operational.
Jul 9, 03:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 23:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on a network equipment to improve general performance.

Thank you for your understanding.

Jul 4, 20:08 UTC
Completed - The maintenance is completed, all services are operational.
Jul 9, 02:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 20:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.

Jun 25, 20:39 UTC
Resolved - We would like to inform you that the incident on our Backbone offering has now been resolved.

Here is detail for this incident :
Start time : 09/07/2025 00:40 UTC
End time : 09/07/2025 02:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jul 9, 02:07 UTC
Identified - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the LIM and FRA region.

Here is detail for this incident :

Start time : 09/07/2025 00:40 UTC
Service impact : Our backbone in LIM and FRA is temporarily unavailable.
Customers Impact : The network transit through LIM and FRA is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 9, 01:02 UTC
Jul 8, 2025
Resolved - We would like to inform you that the incident on Backbone offering has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 20:20 UTC
End time : 08/07/2025 21:53UTC
Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.

Jul 8, 22:00 UTC
Identified - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the San Jose region.

Here is detail for this incident :

Start time : 08/07/2025 20:20 UTC
Service impact :There may be latencies on our backbone in San Jose.
Customers Impact : The network transit through San Jose mays have some latencies.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 8, 20:49 UTC
Completed - The scheduled maintenance has been completed.
All the services are operational

Jul 8, 19:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 06:00 UTC
End time : 08/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 20:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 19:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:05 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 11:05 UTC
End time : 08/07/2025 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 2, 14:37 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 8, 15:35 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/07/2025 06:00 UTC
End time : 23/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jul 8, 12:20 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 08:00 UTC
End time : 16/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:11 UTC
Resolved - We would like to inform you that the incident on our backbone infrastructure has now been resolved.

Here is detail for this incident :
Start time : 08/07/2025 10:29 UTC
End time : 08/07/2025 11:28 UTC
Root Cause : This incident was resolved by our provider.

We thank you for your understanding and patience throughout this incident.

Jul 8, 12:03 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We have not observed any disruption since 08/07/2025 11:10 UTC.
Ongoing Actions : Our technical teams is currently monitoring the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 8, 11:28 UTC
Investigating - We are currently experiencing an incident affecting our Backbone offering, which is causing temporary availability issues in the Madrid region.

Here is detail for this incident :

Start time : 08/07/2025 10:29 UTC
Service impact : Our backbone in Madrid is temporarily unavailable.
Customers Impact : The network transit through Madrid is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jul 8, 11:05 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:34 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 11:00 UTC
End time : 21/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 17:56 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:32 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 09:00 UTC
End time : 21/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 18:50 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:32 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 08:00 UTC
End time : 21/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 18:38 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:31 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 07:00 UTC
End time : 21/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 15:36 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2025 06:00 UTC
End time : 21/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:51 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 09:00 UTC
End time : 18/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:46 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:25 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 08:00 UTC
End time : 18/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:43 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:24 UTC
Update - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:24 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 07:00 UTC
End time : 18/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:42 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:24 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 18/07/2025 06:00 UTC
End time : 18/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:39 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:23 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 09:00 UTC
End time : 17/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:36 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:22 UTC
Update - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:22 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 08:00 UTC
End time : 17/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:25 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:22 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 07:00 UTC
End time : 17/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:20 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:21 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/07/2025 06:00 UTC
End time : 17/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:18 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:20 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 11:00 UTC
End time : 16/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:16 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:20 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 09:00 UTC
End time : 16/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:13 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:19 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 07:00 UTC
End time : 16/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 14:02 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:19 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 16/07/2025 06:00 UTC
End time : 16/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:59 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:18 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 11:00 UTC
End time : 15/07/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:54 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:17 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 09:00 UTC
End time : 15/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:50 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:17 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 08:00 UTC
End time : 15/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:42 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:16 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 07:00 UTC
End time : 15/07/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:40 UTC
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jul 8, 11:15 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 15/07/2025 06:00 UTC
End time : 15/07/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 27, 13:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 11:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 08:00 UTC
End time : 08/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 23, 15:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/07/2025 05:00 UTC
End time : 08/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 17, 21:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 01:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 07/07/2025 23:00 UTC
End time : 08/07/2025 03:00 UTC
Service impact : Latency should increase to the East European provider during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Jun 24, 20:50 UTC
Jul 7, 2025
Completed - The maintenance is completed, all services are operational.
Jul 7, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/07/2025 06:00 UTC
End time : 07/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 24, 20:07 UTC
Completed - The maintenance is completed, all services are operational.
Jul 7, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/07/2025 06:00 UTC
End time : 07/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 20:29 UTC
Completed - The maintenance is completed, all services are operational.
Jul 7, 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:45 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 04/07/2025 09:45 UTC
End time : 07/07/2025 14:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 4, 09:39 UTC
Resolved - We experienced an incident that affected our vRack Private Network offer and it has now been resolved.

Here are some supplementary details :
Start time : 07/07/2025 13:52 UTC
End time : 07/07/2025 16:30 UTC
Impacted Service(s) : vRack private network was temporarily unavailable for some servers in BHS and RBX.
Customers Impact : Some customers were temporarily unable to access and use their servers through vRack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jul 7, 12:10 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025
Completed - The scheduled maintenance has been completed.
Jul 5, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 19:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/07/2025 19:00 UTC
End time : 05/07/2025 20:00 UTC
Service impact : The servers will be unavailable during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 5, 18:57 UTC
Jul 4, 2025
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:13 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 09/07/2025 06:00 UTC
End time : 09/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:22 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:12 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 08/07/2025 09:00 UTC
End time : 08/07/2025 10:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:16 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:10 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 09/07/2025 07:00 UTC
End time : 09/07/2025 08:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:26 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:09 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 07/07/2025 08:00 UTC
End time : 07/07/2025 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:06 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:08 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 07/07/2025 07:00 UTC
End time : 07/07/2025 08:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:03 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 19:06 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 08/07/2025 06:00 UTC
End time : 08/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:11 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:39 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 09/07/2025 08:00 UTC
End time : 09/07/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 24, 20:29 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:33 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 07/07/2025 06:00 UTC
End time : 07/07/2025 07:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:01 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:32 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 07/07/2025 11:00 UTC
End time : 07/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:09 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:18 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 08/07/2025 08:00 UTC
End time : 08/07/2025 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:14 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:17 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 08/07/2025 11:00 UTC
End time : 08/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:20 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:16 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 07/07/2025 09:00 UTC
End time : 07/07/2025 10:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:07 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:16 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 09/07/2025 11:00 UTC
End time : 09/07/2025 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:29 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:07 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 08/07/2025 07:00 UTC
End time : 08/07/2025 08:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 20, 15:12 UTC
Completed - This maintenance will be rescheduled at a later date.
Jul 4, 18:05 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 09/07/2025 09:00 UTC
End time : 09/07/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 24, 20:36 UTC
Completed - The scheduled maintenance has been completed.
All of servers are now operational.

Jul 4, 02:19 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done.

Jul 3, 23:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:00 UTC
Scheduled - We would like to inform you of an urgent intervention on electrical equipment, a proactive measure to prevent potential issues and ensure the continuity of your services.

Please be advised that this maintenance will result in a 1 hour downtime on servers.
We recommend that you perform a preventive shutdown of your servers.

Start time : 03/07/2025 21:00 UTC
End time : 03/07/2025 22:00 UTC
Service impact : Baremetal (servers unavailable) , webhosting (latencies on logs and metrics) from cluster002 to cluster017.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jul 1, 14:35 UTC
Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 14:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 03/07/2025 14:30 UTC
End time : 03/07/2025 15:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment to improve general performance.

Thank you for your understanding.

Jul 3, 13:59 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 03/07/2025 07:00 UTC
End time : 03/07/2025 15:00 UTC
Service impact : All servers in the rack 45F15 will be switched off during the maintenance period.
Service improvement : Following our continuous improvement policy, we are doing some curative electrical background work.

Thank you for your understanding.

Jul 3, 07:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/07/2025 06:00 UTC
End time : 03/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 20:42 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 14:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 03/07/2025 06:00 UTC
End time : 03/07/2025 16:00 UTC
Service impact : Some servers in the following racks: CCH0101E01A, CCH0101E01B, CCH0101E01C, CCH0101E02A, CCH0101E02B, CCH0101E02C, CCH0101E03A, CCH0101E03B, CCH0101E03C, CCH0101E04A, CCH0101E04B, CCH0101E04C, CCH0101D01A, CCH0101D01B, CCH0101D01C, CCH0101D02A, CCH0101D02B, CCH0101D02C, CCH0101D03A, CCH0101D03B, CCH0101D03C, CCH0101D04A, CCH0101D04B and CCH0101D04C might be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jun 17, 23:56 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 12:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/07/2025 08:00 UTC
End time : 03/07/2025 13:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 30, 17:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/07/2025 05:00 UTC
End time : 03/07/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 12, 14:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 12:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 10:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/07/2025 09:40 UTC
End time : 03/07/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a corrective maintenance on our cooling infrastructure.

Thank you for your understanding.

Jul 3, 10:07 UTC
Completed - Maintenance has been cancelled and will be rescheduled at a later date.
Jul 3, 11:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Update - Please note the new start time for this maintenance :

Start time : 03/07/2025 07:00 UTC
End time : 03/07/2025 08:00 UTC
Service impact : IPMI switch will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 16, 20:11 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 27/06/2025 11:00 UTC
End time : 27/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 12, 16:14 UTC
Completed - Maintenance has been cancelled and will be rescheduled at a later date.
Jul 3, 11:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:00 UTC
Update - Please note the new start time for this maintenance :

Start time : 03/07/2025 08:00 UTC
End time : 03/07/2025 09:00 UTC
Service impact : IPMI switch will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 16, 20:14 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 30/06/2025 06:00 UTC
End time : 30/06/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 12, 16:18 UTC
Completed - Maintenance has been cancelled and will be rescheduled at a later date.
Jul 3, 11:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 03/07/2025 09:00 UTC
End time : 03/07/2025 10:00 UTC
Service impact : IPMI switch will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 16, 20:24 UTC
Completed - Maintenance has been cancelled and will be rescheduled at a later date.
Jul 3, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 11:00 UTC
Update - Please note the new start time for this maintenance :

Start time : 03/07/2025 11:00 UTC
End time : 03/07/2025 12:00 UTC
Service impact : IPMI switch will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 16, 20:28 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 30/06/2025 08:00 UTC
End time : 30/06/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jun 13, 13:41 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.