In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 2026 - 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 27/05/2026 07:00 UTC
End time : 28/05/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
May 27, 2026 07:00 - May 28, 2026 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 2026 - 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
List of concerned racks :
- ERI0112A01A
- ERI0112A01B
- ERI0112A01C
- ERI0112A02A
- ERI0112A02B
- ERI0112A02C
- ERI0112A03A
- ERI0112A03B
- ERI0112A03C
- ERI0112A04A
- ERI0112A04B
- ERI0112A04C
- ERI0112A05A
- ERI0112A05B
- ERI0112A05C
- ERI0112B01A
- ERI0112B01B
- ERI0112B01C
- ERI0112B02A
- ERI0112B02B
- ERI0112B02C
- ERI0112B03A
- ERI0112B03B
- ERI0112B03C
- ERI0112B04A
- ERI0112B04B
- ERI0112B04C
- ERI0112B05A
- ERI0112B05B
- ERI0112B05C
Start time : 27/05/2026 07:00 UTC
End time : 28/05/2026 18:00 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
May 27, 2026 07:00 - May 28, 2026 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 2026 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Electrical Infrastructure in rack SBG0504A06C.
Start time : 27/05/2026 06:00 UTC
End time : 27/05/2026 15:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in rack SBG0504A06C.
May 27, 2026 06:00-15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 2026 - 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
List of concerned racks :
- W04A10
- W04A11
- W04A12
- W04A13
- W04A14
- W04A15
- W04B13
- W04B14
- W04B15
Start time : 25/05/2026 06:00 UTC
End time : 29/05/2026 14:00 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
May 25, 2026 07:00 - May 29, 2026 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 2026 - 06:46 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
List of concerned racks :
- SBG0502B05A
- SBG0502B05B
- SBG0502B06A
- SBG0502B06B
- SBG0502B06C
- SBG0502B07A
- SBG0502B07B
- SBG0502B07C
- SBG0502B08A
- SBG0502B08B
- SBG0502B08C
Start time : 25/05/2026 06:21 UTC
End time : 29/05/2026 14:00 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
May 25, 2026 06:46 - May 29, 2026 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 2026 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in Room GRA0326.
Start time : 25/05/2026 06:00 UTC
End time : 01/06/2026 14:30 UTC
Service impact : Customers could experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
May 25, 2026 06:00 - Jun 1, 2026 14:30 UTC
Update - We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The incident on our Backbone has been fixed since 20/05/2026 15:15 UTC.
BYOIP orders are currently on hold and will be processed as soon as possible.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 22, 2026 - 11:44 UTC
Update - We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The incident on our Backbone has been fixed since 20/05/2026 15:15 UTC.
However, the BYOIP orders are temporarily held in a queue and will be treated as soon as possible.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 17:45 UTC
Monitoring - Service has been fully restored since 20/05/2026 15:15 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/05/2026 14:38 UTC
Impacted Service(s) : Some of our services were temporarily unavailable.
Customers Impact : Some customers were temporarily facing issues to connect and use our services.
We apologize for any inconvenience caused and appreciate your understanding.
May 20, 2026 - 15:27 UTC