OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 2025 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 16/06/2025 08:00 UTC
End time : 18/06/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are doing on our electrical background work.

Thank you for your understanding.

Jun 16, 2025 08:00 - Jun 18, 2025 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 2025 - 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled in our network infrastructure.

Start time : 26/05/2025 09:00 UTC
End time : 30/06/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance in our network infrastructure.

Thank you for your understanding.

May 26, 2025 09:00 - Jun 30, 2025 16:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
OverTheBox || OverTheBox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[PAR][Network] - Backbone Maintenance Notification Jun 16, 2025 20:30-23:30 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 16/06/2025 20:30 UTC
End time : 16/06/2025 23:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.

Posted on Jun 13, 2025 - 08:43 UTC

[GRA1][Network] - rack G137B16 maintenance notification Jun 17, 2025 00:00-02:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 17/06/2025 00:00 UTC
End time : 17/06/2025 02:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack G137B16.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Posted on May 20, 2025 - 21:38 UTC

[LIM3][Infrastructure] - Rack LIM0301B05A Jun 17, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 05:00 UTC
End time : 17/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 03, 2025 - 14:53 UTC

[LIM3][Cooling System] - Rack LIM0305A01C Jun 17, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 05:00 UTC
End time : 17/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:14 UTC

[SBG5][Cooling System] - Rack SBG0502B05A Jun 17, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 06:00 UTC
End time : 17/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 13:40 UTC

[SBG5][Cooling System] - Rack SBG0502B06A Jun 17, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 06:00 UTC
End time : 17/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 13:46 UTC

[RBX8][Infrastructure] - Rack R806L23 Jun 17, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 17/06/2025 06:00 UTC
End time : 17/06/2025 15:00 UTC
Service impact : No impact
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance.

Customers concerned by this maintenance will receive a dedicated communication.
Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.

Posted on May 23, 2025 - 16:15 UTC

[GRA3][Cooling System] - Rack GRA0314B06A Jun 17, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/06/2025 06:30 UTC
End time : 17/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 12:45 UTC

[FRA][Network] - Backbone maintenance notification Jun 18, 2025 00:00-04:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 18/06/2025 00:00 UTC
End time : 18/06/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Posted on Jun 03, 2025 - 14:22 UTC

[LIM3][Cooling System] - Rack LIM0304A04A Jun 18, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 18/06/2025 05:00 UTC
End time : 18/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Posted on Jun 02, 2025 - 08:59 UTC

[LIM3][Cooling System] - Rack LIM0305B02B Jun 18, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/06/2025 05:00 UTC
End time : 18/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 11:09 UTC

[SBG5][Cooling System] - Rack SBG0502B07A Jun 18, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/06/2025 06:00 UTC
End time : 18/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 13:44 UTC

[SBG5][Cooling System] - Rack SBG0502B06C Jun 18, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/06/2025 06:00 UTC
End time : 18/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 12:49 UTC

[GRA2][Cooling System] - Rack G210A17 Jun 18, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/06/2025 06:30 UTC
End time : 18/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 13, 2025 - 12:51 UTC

[GRA3][Cooling System] - Rack GRA0321B06A Jun 18, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/06/2025 06:30 UTC
End time : 18/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 04, 2025 - 13:36 UTC

[VIE][Network] - Backbone maintenance notification Jun 18, 2025 23:00 - Jun 19, 2025 03:00 UTC

Update - New start time : 07/07/2025 23:00 UTC
New end time : 08/07/2025 03:00 UTC

Jun 16, 2025 - 08:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 18/06/2025 23:00 UTC
End time : 19/06/2025 03:00 UTC
Service impact : latency should increase to East European provider during this maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Jun 10, 2025 - 21:24 UTC

[FRA][Network] - Backbone maintenance notification Jun 19, 2025 00:00-04:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 19/06/2025 00:00 UTC
End time : 19/06/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Posted on Jun 03, 2025 - 14:23 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jun 19, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 19/06/2025 06:00 UTC
End time : 19/06/2025 18:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 02, 2025 - 15:20 UTC

[RBX8][Infrastructure] - Rack R831B09 Jun 19, 2025 06:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 06:00 UTC
End time : 19/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:41 UTC

[RBX8][Infrastructure] - Rack R832B12 Jun 19, 2025 06:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 06:00 UTC
End time : 19/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:38 UTC

[RBX8][Infrastructure] - Rack R824A09 Jun 19, 2025 06:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 06:00 UTC
End time : 19/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:33 UTC

[GRA3][Cooling System] - Rack GRA0322A01C Jun 19, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/06/2025 06:30 UTC
End time : 19/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 04, 2025 - 14:56 UTC

[RBX8][Infrastructure] - Rack R824A09 Jun 19, 2025 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 07:00 UTC
End time : 19/06/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:43 UTC

[RBX8][Infrastructure] - Rack R824A03 Jun 19, 2025 08:00-09:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 08:00 UTC
End time : 19/06/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:45 UTC

[GRA4][Infrastructure] - Rack GRA0401E03C Jun 19, 2025 09:00-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/06/2025 09:00 UTC
End time : 19/06/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:49 UTC

[RBX8][Infrastructure] - Rack R803L18 Jun 20, 2025 06:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 20/06/2025 06:00 UTC
End time : 20/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:57 UTC

[RBX8][Infrastructure] - Rack R806R19 Jun 20, 2025 06:00-07:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 20/06/2025 06:00 UTC
End time : 20/06/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:54 UTC

[RBX8][Infrastructure] - Rack R803L16 Jun 20, 2025 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 20/06/2025 07:00 UTC
End time : 20/06/2025 08:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 15:38 UTC

[RBX8][Infrastructure] - Rack R803L17 Jun 20, 2025 09:00-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 20/06/2025 09:00 UTC
End time : 20/06/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 15:43 UTC

[RBX8][Infrastructure] - Rack R803L19 Jun 20, 2025 11:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 20/06/2025 11:00 UTC
End time : 20/06/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 15:57 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jun 21, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 21/06/2025 04:00 UTC
End time : 21/06/2025 18:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 14 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 02, 2025 - 15:21 UTC

[GRA4][Infrastructure] - Electrical background work in Rack GRA0401E03A Jun 23, 2025 04:00-05:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our electrical infrastructure.

Start time : 23/06/2025 04:00 UTC
End time : 23/06/2025 05:00 UTC
Service impact : All servers in this rack will be unavailable for a maximum of 1 hour.
Service improvement : Following our continuous improvement policy, we are doing some electrical system upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 05, 2025 - 20:26 UTC

[GRA4][Infrastructure] - Electrical background work in Rack GRA0401E03B Jun 23, 2025 05:00-06:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our electrical infrastructure.

Start time : 23/06/2025 05:00 UTC
End time : 23/06/2025 06:00 UTC
Service impact : All servers in this rack will be unavailable for a maximum of 1 hour.
Service improvement : Following our continuous improvement policy, we are doing some electrical system upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 05, 2025 - 20:28 UTC

[LIM3][Cooling System] - Rack LIM0306B04C Jun 23, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/06/2025 05:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Posted on Jun 02, 2025 - 09:11 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Jun 23, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 23/06/2025 06:00 UTC
End time : 23/06/2025 18:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 02, 2025 - 15:23 UTC

[SBG5][Cooling System] - Rack SBG0504A02B Jun 23, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/06/2025 06:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 09, 2025 - 09:31 UTC

[RBX8][Infrastructure] - Rack R803L20 Jun 23, 2025 06:00-07:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/06/2025 06:00 UTC
End time : 23/06/2025 07:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 16:00 UTC

[GRA3][Cooling System] - Rack GRA0322B04A Jun 23, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/06/2025 06:30 UTC
End time : 23/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 04, 2025 - 14:52 UTC

[LIM3][Cooling System] - Rack LIM0305B05C Jun 24, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/06/2025 05:00 UTC
End time : 24/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 11:38 UTC

[LIM3][Cooling System] - Rack LIM0302A06C Jun 24, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 24/06/2025 05:00 UTC
End time : 24/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Posted on Jun 02, 2025 - 09:06 UTC

[GRA4][Infrastructure] - Electrical background work in Rack GRA0401D02A Jun 24, 2025 05:00-06:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our electrical infrastructure.

Start time : 24/06/2025 05:00 UTC
End time : 24/06/2025 06:00 UTC
Service impact : All servers in this rack will be unavailable for a maximum of 1 hour.
Service improvement : Following our continuous improvement policy, we are doing some electrical system upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Jun 05, 2025 - 20:51 UTC

[LIM3][Cooling System] - Rack LIM0306A06C Jun 25, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 05:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 12, 2025 - 14:17 UTC

[LIM3][Infrastructure] - Rack LIM0301B05B Jun 25, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 05:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 03, 2025 - 14:54 UTC

[SBG5][Cooling System] - Rack SBG0501A04C Jun 25, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 06:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 09, 2025 - 09:29 UTC

[RBX8][Cooling System] - Rack R802L24 Jun 25, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 06:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 09:38 UTC

[SBG5][Cooling System] - Rack SBG0504A06B Jun 25, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 06:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 10, 2025 - 07:18 UTC

[GRA3][Cooling System] - Rack GRA0320B04A Jun 25, 2025 06:30-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/06/2025 06:30 UTC
End time : 25/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 04, 2025 - 13:40 UTC

[LIM3][Cooling System] - Rack LIM0306B06C Jun 26, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/06/2025 05:00 UTC
End time : 26/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 07:09 UTC

[LIM3][Cooling System] - Rack LIM0301B05C Jun 26, 2025 05:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/06/2025 05:00 UTC
End time : 26/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 11:40 UTC

[RBX8][Cooling System] - Rack R831B01 Jun 26, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/06/2025 06:00 UTC
End time : 26/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Jun 11, 2025 - 09:40 UTC
Jun 16, 2025
Completed - The scheduled maintenance has been completed.
Jun 16, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/06/2025 06:30UTC
End time : 16/06/2025 14:00UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 4, 13:29 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 15:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/06/2025 06:00 UTC
End time : 16/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 13, 13:48 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 14:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:23 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/06/2025 05:00 UTC
End time : 16/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 16, 06:22 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 11:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/06/2025 06:00 UTC
End time : 16/06/2025 15:00 UTC
Service impact : No impact
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance.

Customers concerned by this maintenance will receive a dedicated communication.
Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.

May 23, 16:11 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 10:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/06/2025 05:00 UTC
End time : 16/06/2025 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 22, 23:36 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Completed - The scheduled maintenance has been completed.
Jun 13, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/06/2025 07:30 UTC
End time : 13/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 11, 07:28 UTC
Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 15:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:27 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/06/2025 06:00 UTC
End time : 12/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 12, 06:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 14:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/06/2025 06:30 UTC
End time : 12/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 4, 14:44 UTC
Completed - The scheduled maintenance has been completed.
All services are operational.

Jun 12, 11:44 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/06/2025 05:00 UTC
End time : 12/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 11:19 UTC
Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/06/2025 06:30 UTC
End time : 11/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 4, 14:11 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 11, 12:46 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/06/2025 05:00 UTC
End time : 26/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 09:15 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 11, 12:46 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 25/06/2025 05:00 UTC
End time : 25/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 09:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/06/2025 06:00 UTC
End time : 11/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 10, 06:54 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 10:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/06/2025 09:00 UTC
End time : 11/06/2025 11:00 UTC
Service impact : Servers located within the specified rack will be offline during the maintenance window.
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 27, 23:09 UTC
Completed - The current maintenance has been postponed and will be re-scheduled.
Jun 11, 10:14 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/06/2025 05:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 09:13 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 10:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/06/2025 07:00 UTC
End time : 11/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 11, 06:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 08:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/06/2025 05:00 UTC
End time : 11/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 26, 20:01 UTC
Resolved - We would like to inform you that the incident in room W01 has now been resolved.

Here is detail for this incident :
Start time : 11/06/2025 07:12 UTC
End time : 11/06/2025 08:04 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.

Jun 11, 08:31 UTC
Identified - We are currently experiencing an incident affecting our Infrastructure offering, which is causing temporary Availability issues in room W01.

Here is detail for this incident :
Start time : 11/06/2025 07:12 UTC
Impacted Service(s) : Servers located in racks W01A01, W01A02, W01A03, W01A04, W01A05, W01A06, W01A07, W01A09, W01A10, W01B07, W01B13 and W01B14 are temporarily unavailable through public network.
Also, servers located in racks W01B19, W01B18, W01B17, W01B20 and W01B21 are temporarily unavailable through private network.
Customers Impact : Some customers are temporarily unable to access and use their servers located in the specified servers.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 11, 08:12 UTC
Investigating - We are currently experiencing an event affecting our Infrastructure offer in room W01.
Start time : 11/06/2025 07:12 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 11, 07:28 UTC
Completed - The scheduled maintenance has been completed.
All the services are operational since 00:50 UTC.

Jun 11, 00:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 11/06/2025 00:00 UTC
End time : 11/06/2025 02:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack G115A07.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

May 20, 21:20 UTC
Jun 10, 2025
Completed - The scheduled maintenance has been completed.
All the services are operational.

Jun 10, 23:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 10/06/2025 20:00 UTC
End time : 11/06/2025 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Jun 3, 14:13 UTC
Completed - The maintenance won’t be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jun 10, 14:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/06/2025 06:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 09:02 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 14:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/06/2025 06:30 UTC
End time : 10/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 4, 14:53 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 10:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 10/06/2025 08:00 UTC
End time : 10/06/2025 10:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack T06C10.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

May 20, 21:33 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 09:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 10/06/2025 06:00 UTC
End time : 10/06/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 5, 21:11 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/06/2025 06:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 9, 09:51 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 08:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 10/06/2025 05:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 26, 20:00 UTC
Jun 9, 2025
Completed - The scheduled maintenance has been completed.
Jun 9, 18:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/06/2025 06:30 UTC
End time : 09/06/2025 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jun 4, 13:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 13:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/06/2025 07:00 UTC
End time : 09/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 9, 06:50 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025
Resolved - We would like to inform you that the incident on rack B714B04 has now been resolved.

Here is detail for this incident :
Start time : 07/06/2025 16:36 UTC
End time : 07/06/2025 16:45 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jun 7, 16:50 UTC
Identified - An incident is in progress on our Network in BHS7, customers in the specific rack B714B04 may face some difficulties. Please find the details:

Start time : 07/06/2025 16:36 UTC
Service impact : Public netwok is temporarily unreachable for servers located in B714B04.
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Jun 7, 16:42 UTC
Resolved - We would like to inform you that the incident on rack B719A05 has now been resolved.

Here is detail for this incident :
Start time : 07/06/2025 16:06 UTC
End time : 07/06/2025 16:12 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jun 7, 16:15 UTC
Identified - An incident is in progress on our Network in BHS7, customers in the specific rack B719A05 may face some difficulties. Please find the details:

Start time : 07/06/2025 16:06 UTC
Service impact : vRack network is temporarily unavailable for servers located in B719A05.
Customers impact : Customers cannot acces their vRack (Private Network) when they use their servers in the tack B719A05.
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Jun 7, 16:08 UTC
Resolved - We would like to inform you that the incident on rack B710B15 has now been resolved.

Here is detail for this incident :
Start time : 07/06/2025 12:08 UTC
End time : 07/06/2025 12:27 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jun 7, 12:29 UTC
Investigating - An incident is in progress on our Network in BHS7, customers in the specific rack B710B15 may face some difficulties. Please find the details:

Start time : 07/06/2025 12:08 UTC
Service impact : vRack network is temporarily unavailable for servers located in B710B15.
Customers impact : Customers cannot acces their vRack (Private Network) when they use their servers in the tack B710B15.
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Jun 7, 12:17 UTC
Completed - The scheduled maintenance has been completed.
All the services are operational.

Jun 7, 09:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 07/06/2025 06:00 UTC
End time : 07/06/2025 11:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 5 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

May 20, 08:30 UTC
Jun 6, 2025
Completed - The maintenance is completed, all services are operational.
Jun 6, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 06/06/2025 06:00 UTC
End time : 06/06/2025 11:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 5 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

May 20, 08:21 UTC
Jun 5, 2025
Resolved - We would like to inform you that we had an incident on our backbone infrastructure.
This incident has now been resolved.

Here is detail for this incident :
Start time : 05/06/2025 20:07 UTC
End time : 05/06/2025 20:27 UTC
Impacted Service(s) : Latency has been observed on our EU Backbone
Customers Impact : Customers were facing latency increase to access their services.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Jun 5, 20:45 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 19:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 05/06/2025 12:00 UTC
End time : 05/06/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are doing on our electrical background work in the rack GRA0401E02A.

Thank you for your understanding.

Jun 5, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 19:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/06/2025 05:00 UTC
End time : 05/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 27, 23:23 UTC
Completed - The maintenance is completed, all services are operational.
Jun 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 02/06/2025 06:00 UTC
End time : 05/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

May 14, 16:39 UTC
Completed - The maintenance is completed, all services are operational.
Jun 5, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 05/06/2025 06:00 UTC
End time : 05/06/2025 11:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 5 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.

May 20, 08:27 UTC
Completed - The scheduled maintenance has been completed.
Jun 5, 01:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.

Start time : 04/06/2025 23:30 UTC
End time : 05/06/2025 02:30 UTC
Service impact : During the maintenance, vRack (Private Network) will be unreachable in the rooms G108 and G118.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network core equipment.

Thank you for your understanding.

May 21, 23:03 UTC
Jun 4, 2025
Completed - The scheduled maintenance has been completed.
All services are operational.

Jun 4, 17:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 04/06/2025 06:30 UTC
End time : 04/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

May 28, 14:59 UTC
Completed - The scheduled maintenance has been completed.
All services are operational.

Jun 4, 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 04/06/2025 05:00 UTC
End time : 04/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 27, 23:19 UTC
Completed - The maintenance is completed, all services are operational.
Jun 4, 12:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 04/06/2025 07:00 UTC
End time : 04/06/2025 11:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.

May 29, 00:05 UTC
Resolved - We would like to inform you that the incident on rooms R709 - R710 has now been resolved.

Here is detail for this incident :
Start time : 03/06/2025 12:16 UTC
End time : 03/06/2025 23:48 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.

Jun 4, 03:27 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers might have experienced a temporary drop in performance due to a potential issue with the cooling system in the specified rooms.
Ongoing Actions : Our technical team is currently monitoring the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 3, 23:48 UTC
Identified - We have determined the origin of the incident affecting our cooling infrastructure in the rooms R709 and R710.

Here are some supplementary details :
Start time : 03/06/2025 12:16 UTC
Impacted Service(s) : Our cooling system is in a degraded state for rooms R709 / R710.
Customers Impact : Some servers might experience a temporary drop in performance due to a potential issue with the cooling system in the specified rooms.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 3, 13:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 4, 03:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer in Amsterdam.

This may temporarily affect availability.

Start time : 03/06/2025 20:00 UTC
End time : 04/06/2025 03:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Jun 3, 12:38 UTC
Jun 3, 2025
Completed - The scheduled maintenance has been completed.
Jun 3, 15:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 03/06/2025 06:30 UTC
End time : 03/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

May 28, 15:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 03/06/2025 05:00 UTC
End time : 03/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 27, 22:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 13:55 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 03/06/2025 06:00 UTC
End time : 03/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 11:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 03/06/2025 08:00 UTC
End time : 03/06/2025 11:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.

May 28, 23:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 11:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 02/06/2025 06:00 UTC
End time : 05/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

May 14, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 03/06/2025 07:00 UTC
End time : 03/06/2025 11:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.

May 28, 23:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 09:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 03/06/2025 08:00 UTC
End time : 03/06/2025 10:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack T06C11.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

May 13, 20:57 UTC
Jun 2, 2025
Completed - The scheduled maintenance has been completed.
Jun 2, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 02/06/2025 05:00 UTC
End time : 02/06/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 27, 23:13 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 14:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 02/06/2025 06:00 UTC
End time : 05/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

May 14, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 14:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 02/06/2025 06:30 UTC
End time : 02/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

May 29, 03:54 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 13:27 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 02/06/2025 06:30 UTC
End time : 02/06/2025 13:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

May 13, 21:08 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 13:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 02/06/2025 08:10 UTC
End time : 03/06/2025 15:00 UTC
Service impact : Maintenance may cause a rise in server temperatures, resulting in low latencies.
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.

Jun 2, 08:42 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 12:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 02/06/2025 06:00 UTC
End time : 05/06/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

May 14, 16:39 UTC