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OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX2][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2025 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/05/2025 06:00 UTC
End time : 12/05/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 12, 2025 06:00-15:00 UTC
[GRA1][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2025 - 05:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/05/2025 05:30 UTC
End time : 13/05/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 12, 2025 05:30 - May 13, 2025 15:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
OverTheBox || OverTheBox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX][Network] - Network core equipment maintenance notification May 12, 2025 20:00 - May 13, 2025 05:00 UTC

As part of the continuous improvement of our services, we have planned an evolution of the network infrastructure on the Roubaix site on May 12, 2025.

Start time : 12/05/2025 20:00 UTC
End time : 13/05/2025 05:00 UTC
Service impact : Some network perturbation can be observe during the 3rd step for a duration of 5 to 10 min.
Service improvement : As part of our continuous improvement policy of our network core infrastructure, we will have to carry out interventions on multiple network equipment.

This maintenance will be structured around three phases, described in detail below :
Step 1 : Preparation of the maintenance operation (about 2 hours)
Step 2 : Deployment of the new infrastructure (about 3 hours)
Step 3 : Testing and activation of the new infrastructure (about3 hours)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Thank you for your understanding.
Posted on Apr 23, 2025 - 14:47 UTC

[GRA1][Infrastructure] - Electrical background work May 13, 2025 06:00 - May 14, 2025 16:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 13/05/2025 06:00 UTC
End time : 14/05/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 05, 2025 - 20:17 UTC

[YYZ01][Infrastructure] - Electrical background work May 13, 2025 09:00 - May 16, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 13/05/2025 09:00 UTC
End time : 16/05/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 09, 2025 - 22:06 UTC

[RBX][Network] - Network core equipment maintenance notification May 14, 2025 20:00 - May 15, 2025 05:00 UTC

As part of the continuous improvement of our services, we have planned an evolution of the network infrastructure on the Roubaix site on May 14, 2025.

Start time : 14/05/2025 20:00 UTC
End time : 15/05/2025 05:00 UTC
Service impact : Some network perturbation can be observe during the 3rd step for a duration of 5 to 10 min.
Service improvement : As part of our continuous improvement policy of our network core infrastructure, we will have to carry out interventions on multiple network equipment.

This maintenance will be structured around three phases, described in detail below :
Step 1 : Preparation of the maintenance operation (about 2 hours)
Step 2 : Deployment of the new infrastructure (about 3 hours)
Step 3 : Testing and activation of the new infrastructure (about3 hours)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Thank you for your understanding.
Posted on Apr 23, 2025 - 14:51 UTC

[GRA1][Infrastructure] - Electrical background work May 15, 2025 05:00 - May 16, 2025 13:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 15/05/2025 05:00 UTC
End time : 16/05/2025 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 05, 2025 - 20:20 UTC

[SBG5][Cooling System] - Rack SBG0504A06A May 17, 2025 04:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 17/05/2025 04:00 UTC
End time : 17/05/2025 16:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on May 02, 2025 - 15:13 UTC

[GRA2][Infrastructure] - Electrical background work May 19, 2025 06:00 - May 20, 2025 14:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 19/05/2025 06:00 UTC
End time : 20/05/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 05, 2025 - 20:14 UTC

[SGP2][Infrastructure] - Electrical background work May 19, 2025 08:00 - May 23, 2025 23:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 19/05/2025 08:00 UTC
End time : 23/05/2025 23:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Apr 25, 2025 - 02:03 UTC

[RBX][Network] - Network core equipment maintenance notification May 19, 2025 20:00 - May 20, 2025 05:00 UTC

As part of the continuous improvement of our services, we have planned an evolution of the network infrastructure on the Roubaix site on May 19, 2025.

Start time : 19/05/2025 20:00 UTC
End time : 20/05/2025 05:00 UTC
Service impact : Some network perturbation can be observe during the 3rd step for a duration of 5 to 10 min.
Service improvement : As part of our continuous improvement policy of our network core infrastructure, we will have to carry out interventions on multiple network equipment.

This maintenance will be structured around three phases, described in detail below :
Step 1 : Preparation of the maintenance operation (about 2 hours)
Step 2 : Deployment of the new infrastructure (about 3 hours)
Step 3 : Testing and activation of the new infrastructure (about3 hours)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Thank you for your understanding.
Posted on Apr 25, 2025 - 15:00 UTC

[GRA2][Infrastructure] - Electrical background work May 20, 2025 06:00 - May 21, 2025 16:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 20/05/2025 06:00 UTC
End time : 21/05/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 05, 2025 - 20:18 UTC

[YYZ01][Infrastructure] - Electrical background work May 22, 2025 09:00-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 22/05/2025 09:00 UTC
End time : 22/05/2025 13:30UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 09, 2025 - 22:00 UTC

[SBG5][Cooling System] - Rack SBG0504A06C May 23, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 23/05/2025 06:00 UTC
End time : 23/05/2025 18:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on May 02, 2025 - 13:28 UTC

[SBG5][Cooling System] - Rack SBG0504A06C May 24, 2025 04:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 24/05/2025 04:00 UTC
End time : 24/05/2025 16:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on May 02, 2025 - 13:32 UTC

[SBG5][Cooling System] - Rack SBG0504A06C May 26, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 26/05/2025 06:00 UTC
End time : 26/05/2025 18:00 UTC
Service impact : Some servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on May 02, 2025 - 13:30 UTC

[BHS4/BHS6/BHS7][Infrastructure ] - Electrical background work May 29, 2025 11:00-20:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 29/05/2025 11:00 UTC
End time : 29/05/2025 20:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 UTC to 19:30 UTC
Step 3 : From 19:30 UTC to 20:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS4 are T04A, T04B and T04C
Rooms where you may experience unavailability on BHS6 are T06B, T06C, T06D, T06E, T06F and T06G
Rooms where you may experience unavailability on BHS7 are B702, B703, B707 and B709

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Posted on Apr 18, 2025 - 13:17 UTC

[BHS5/BHS7][Infrastructure] - Electrical background work May 29, 2025 15:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 29/05/2025 15:00 UTC
End time : 29/05/2025 16:00 UTC
Service impact : Some servers might be temporarily unavailable during 10 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.

From 15:00 UTC to 15:10 UTC, the maintenance may temporarily affect availability of servers

Rooms where you may experience unavailability on BHS5 are: T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H
Rooms where you may experience unavailability on BHS7 are: B710 and B716

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Posted on May 07, 2025 - 15:15 UTC
May 12, 2025
[ERI1][Infrastructure ] - Room E101E/F maintenance notification
Completed - The scheduled maintenance has been completed.
May 12, 11:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure in the room E101E/F.

Start time : 12/05/2025 08:00 UTC
End time : 12/05/2025 11:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our infrastructure.

Thank you for your understanding.
May 12, 10:00 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
[SBG3][Cooling System] - Rack S344B03
Completed - The scheduled maintenance has been completed.
All the services are operational.
May 9, 14:10 UTC
Update - The current maintenance will take more time than expected.
Below you can find new information regarding the operation.

Start time : 06/05/2025 10:00 UTC
End time : 09/05/2025 14:00 UTC
Service impact : Some servers in this rack will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 06/05/2025 10:00 UTC
End time : 06/05/2025 16:00 UTC
Service impact : Some servers in this rack will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
May 6, 07:21 UTC
[LIM1][Cooling System] - Cooling maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational.
May 9, 02:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/05/2025 08:00 UTC
End time : 08/05/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive cooling maintenance in LIM1.

Thank you for your understanding.
Apr 22, 15:28 UTC
May 8, 2025
[ERI1][Cooling System] - Rack ERI0112D04A
Completed - The scheduled maintenance has been completed.
All the services are now operational.
May 8, 10:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 08/05/2025 06:30 UTC
End time : 08/05/2025 12:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
May 7, 12:10 UTC
May 7, 2025
[RBX4][Network] - vRack multiple racks incident notification.
Resolved - We would like to inform you that the incident on the racks 56C02/56C03/56C04/56C05/56C07/56C08/56C09/56C10/56C11/56C12/56C13/56C14/56C15/56C16 has now been resolved.

Here is detail for this incident :
Start time : 07/05/2025 08:14 UTC
End time : 07/05/2025 09:04 UTC
Root cause : It was due to a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.
May 7, 09:11 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A fix is being in progress.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 7, 08:52 UTC
Update - We are currently experiencing an incident affecting our vRack offering, which is causing temporary availability issues in the racks : 56C02/56C03/56C04/56C05/56C07/56C08/56C09/56C10/56C11/56C12/56C13/56C14/56C15/56C16

Here is detail for this incident :
Start time : 07/05/2025 08:14 UTC
Impacted Service(s) : vRack is unreachable in these racks
Customers Impact : Customers are temporarily unable to access their vRack (Private Network) located in these specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 7, 08:41 UTC
Investigating - We are currently experiencing an event affecting our Private Network offer in the specific racks : .
56C02/56C03/56C04/56C05/56C07/56C08/56C09/56C10/56C11/56C12/56C13/56C14/56C15/56C16
Start time : 07/05/2025 08:14 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
May 7, 08:35 UTC
[GLOBAL][Network] - Load Balancer maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
May 7, 07:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 07/05/2025 06:30 UTC
End time : 07/05/2025 07:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade our load balancer software.

Thank you for your understanding.
May 6, 16:50 UTC
[WAW/NYC/CHI/PAO/DFW/SEA][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
May 7, 02:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 06/05/2025 23:30 UTC
End time : 07/05/2025 02:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Apr 29, 04:03 UTC
May 6, 2025
[WAW1][Cooling System] - Rack W17A17
Completed - The maintenance is completed, all services are operational.
May 6, 06:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 06:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 06/05/2025 06:10 UTC
End time : 06/05/2025 16:00 UTC
Service impact : Some servers in this rack will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
May 6, 06:09 UTC
[GLOBAL][Backbone] - Network equipment maintenance notification
Completed - The maintenance is completed, all services are operational.
May 6, 06:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 06/05/2025 05:00 UTC
End time : 06/05/2025 06:00 UTC
Service impact : Latency is expected for OneAPI tasks during the change
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
May 2, 15:31 UTC
[NYC/CHI/LAX/DFW/MIA/PDX/SFO/PAO/WAS/YMQ/YTO][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
May 6, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 05/05/2025 23:30 UTC
End time : 06/05/2025 02:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Apr 29, 04:16 UTC
[GRA][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
May 6, 00:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 05/05/2025 22:00 UTC
End time : 06/05/2025 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
May 1, 00:17 UTC
May 5, 2025
[LIM/ERI][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 05/05/2025 14:09 UTC.
May 5, 14:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 05/05/2025 13:00 UTC
End time : 05/05/2025 14:00 UTC
Service impact : Latency is expected for OneAPI tasks during the change
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
May 2, 15:22 UTC
[SGP][Network] - Backbone Maintenance Notification
Completed - The maintenance is completed, all services are operational.
May 5, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 05/05/2025 08:30 UTC
End time : 05/05/2025 10:30 UTC
Service impact : During the maintenance, there may be some configuration delays within the OneNetwork scope for approximately 20 minutes. However, there will be no impact on network traffic.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on a network equipment to improve general performance.

Thank you for your understanding.
Apr 29, 21:42 UTC
May 4, 2025

No incidents reported.

May 3, 2025
[RBX8][Cooling System] - Rack R807L21
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 03/05/2025 09:26 UTC.
May 3, 09:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 03/05/2025 06:00 UTC
End time : 03/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Apr 23, 13:17 UTC
May 2, 2025
[RBX8][Cooling System] - Rack R807L21
Completed - The scheduled maintenance has been completed.
May 2, 10:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 02/05/2025 06:00 UTC
End time : 02/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Apr 23, 13:12 UTC
[GRA1][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
ALl the services are now operational.
May 2, 01:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Network service.

Start time : 02/05/2025 00:00 UTC
End time : 02/05/2025 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Public Network service .


Thank you for your understanding.
Apr 24, 16:26 UTC
May 1, 2025
[RBX8][Cooling System] - Rack R807L21
Completed - The scheduled maintenance has been completed.
May 1, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 01/05/2025 06:00 UTC
End time : 01/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Apr 23, 13:10 UTC
Apr 30, 2025
[LAX][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 30, 11:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 30/04/2025 07:00 UTC
End time : 30/04/2025 10:00 UTC
Service impact : 10 to 80 ms latency increase for customer transiting through Los Angeles.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Apr 29, 15:24 UTC
[GRA2 ][Network] - vRack Private Network incident notification
Resolved - We would like to inform you that the incident on our Network in GRA2, have been resolved
Start Time : 29/04/2025 23:08 UTC
End Time : 30/04/2025 01:03 UTC
Root cause : Network equipment issue.

We thank you for your understanding and patience throughout this incident
Apr 30, 01:04 UTC
Identified - An incident is in progress on our Network in GRA2 , customers in the impacted zone may face some difficulties. Please find the details:
Start time : 29/04/2025 23:08 UTC
Service impact : vRack network is temporarily unavailable for some servers located in GRA2 .
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Apr 29, 23:23 UTC
Apr 29, 2025
[GRA1][Network] - rack G137A11 maintenance notification
Completed - The maintenance is completed, all services are operational.
Apr 29, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 29/04/2025 20:00 UTC
End time : 29/04/2025 22:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack G137A11.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Apr 9, 01:18 UTC
[SYD1/SBG3/SIN/FRA/SGP1/FRA1][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All the services are operational since 19h26
Apr 29, 19:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:06 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our OCC services.

Start time : 29/04/2025 17:00 UTC
End time : 29/04/2025 20:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Apr 29, 17:06 UTC
[ERI1][Cooling System] - Rack ERI0112E01C
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 29, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 13:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 29/04/2025 13:15 UTC
End time : 29/04/2025 15:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.
Apr 29, 12:00 UTC
[SBG3][Cooling System] - Rack S333A02
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 29, 15:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 29/04/2025 06:00 UTC
End time : 29/04/2025 15:00 UTC
Service impact : None.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Apr 28, 07:56 UTC
[RBX6][Infrastructure] - Rack 46E18 maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 29, 11:29 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Apr 29, 06:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

This may temporarily affect availability.

Start time : 29/04/2025 05:00 UTC
End time : 29/04/2025 06:00 UTC
Service impact : Servers in rack 46E18 will be temporarily unavailable during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on an electrical equipment.

Thank you for your understanding.
Apr 15, 20:31 UTC
[PAR/MAD][Network] - Network incident notification
Resolved - We would like to inform you that the incident on network in PAR/MAD has now been resolved.

Here is detail for this incident :
Start time : 28/04/2025 15:08 UTC
End time : 28/04/2025 22:00 UTC
Root Cause : The incident was due to the Regional Power Outage affecting Spain & Portugal

We thank you for your understanding and patience throughout this incident.
Apr 29, 09:22 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : As of 22:00 UTC on 28/04/2025, the majority of peers have been restored, and our OVH network is currently stable. However, the situation remains unstable in Spain and Portugal.
Ongoing Actions : Our team are actively monitoring our network.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 29, 02:33 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our PoP in Madrid is now accessible again as of 21:40 UTC. However, please note that we are still experiencing some peering issues, which may affect connectivity.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 28, 22:26 UTC
Update - Update : Since 28/04/2025 16:40 UTC the Pop in Madrid is unreachable.

Service impact : At 28/04/2025 15:08 UTC lost of the PoP in Madrid. At 28/04/2025 15:38 UTC the Pop was available again.
At 28/04/2025 16:40 UTC lost of the Pop in Madrid.

From 28/04/2025 15:38 UTC, there is multiple peering down at Madrid, leading to re-routing traffic for the following providers :
AIRENET - ESPAIX - TELXIUS - ALTICE
Apr 28, 17:33 UTC
Identified - An incident has occures on our Network in PAR/MAD due to the Regional Power Outage affecting Spain & Portugal, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 28/04/2025 15:08 UTC
End time : 28/04/2025 15:38 UTC
Service impact : At 28/04/2025 15:08 UTC lost of the PoP in Madrid. At 28/04/2025 15:38 UTC the Pop is available again.

From 28/04/2025 15:38 UTC, there is multiple peering down at Madrid, leading to re-routing traffic for the following providers :
AIRENET - ESPAIX - TELXIUS - ALTICE
Root cause : The incident is due to the Regional Power Outage affecting Spain & Portugal
Ongoing actions : The pop in Madrid is available again. We are waiting for final confirmation from our providers. The situation is under control again.

We thank you for your understanding and patience throughout this incident
Apr 28, 16:38 UTC
[SBG/WAW][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 29, 06:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 29/04/2025 05:00 UTC
End time : 29/04/2025 07:00 UTC
Service impact : Latencies for customer configuration requests will be observed during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 25, 20:21 UTC
[LIL1/AMS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 28/04/2025 22:24 UTC
Apr 29, 04:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 19:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 28/04/2025 19:30 UTC
End time : 29/04/2025 04:00 UTC
Service impact : During this maintenance, customers will face latency increase to access their services passing from LIL1 and AMS.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 24, 14:59 UTC
Apr 28, 2025
[SBG3][Cooling System] - Rack S333A02
Completed - The maintenance is completed, all services are operational.
Apr 28, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 04:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 28/04/2025 04:00 UTC
End time : 28/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Feb 20, 14:23 UTC
[RBX][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All the services operational since 05h45 UTC.
Apr 28, 05:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time : 28/04/2025 05:00 UTC
End time : 28/04/2025 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Apr 25, 20:12 UTC
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