Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 2026 - 11:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in YYZ01.
Start time : 16/03/2026 11:30 UTC End time : 16/03/2026 18:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in DC.
Mar 16, 202611:30-18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 2026 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.
Start time : 16/03/2026 06:00 UTC End time : 16/03/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an maintenance on our electrical infrastructure.
Mar 16, 202606:00-16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 09/03/2026 06:00 UTC End time : 18/03/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in LIM1 DC.
Mar 9, 202606:00 - Mar 18, 202616:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backbone Infrastructure.
Start time: 16/03/2026 20:30 UTC End time: 17/03/2026 03:00 UTC Service impact: None Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding. Posted on
Mar 11, 2026 - 21:41 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network service for room G211A.
This may temporarily affect availability. Start time: 17/03/2026 00:00 UTC End time: 17/03/2026 03:00 UTC Service impact: Micro flaps and packet loss might be observed for servers located in the specified room for 30 minutes during the operation. Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.
Thank you for your understanding. Posted on
Mar 05, 2026 - 14:52 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E04B.
Start time : 17/03/2026 08:00 UTC End time : 17/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:31 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 17/03/2026 09:00 UTC End time : 17/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:18 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backbone Infrastructure.
Start time: 17/03/2026 21:00 UTC End time: 18/03/2026 03:00 UTC Service impact: None Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding. Posted on
Mar 10, 2026 - 17:08 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 17/03/2026 21:00 UTC End time : 18/03/2026 05:00 UTC Service impact : Customers may experience increased latency and a loss of resiliency.
Latency increase for : RBX<>SBG GRA<>SBG
Resiliency unavailable for : RBX<>SBG GRA<>SBG RBX<>FRA GRA<>FRA SBG<>PAR
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network equipment.
Thank you for your understanding. Posted on
Mar 10, 2026 - 16:29 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 18/03/2026 08:00 UTC End time : 18/03/2026 15:00 UTC Service impact : Slowness on One Network configuration tasks Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
Thank you for your understanding. Posted on
Mar 13, 2026 - 20:55 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E04C.
Start time : 18/03/2026 08:00 UTC End time : 18/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:33 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 18/03/2026 09:00 UTC End time : 18/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:22 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 18/03/2026 21:00 UTC End time : 19/03/2026 05:00 UTC Service impact : Customers may experience increased latency and a loss of resiliency.
Latency increase for : RBX<>SBG GRA<>SBG
Resiliency unavailable for : RBX<>SBG GRA<>SBG RBX<>FRA GRA<>FRA SBG<>PAR
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network equipment.
Thank you for your understanding. Posted on
Mar 10, 2026 - 16:32 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 19/03/2026 08:00 UTC End time : 19/03/2026 17:00 UTC
List of concerned racks: - Rack MR90101E02B
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 17, 2026 - 08:55 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 19/03/2026 09:00 UTC End time : 19/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:25 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 19/03/2026 11:00 UTC End time : 19/03/2026 19:30 UTC
List of concerned racks: - Rack YYZ0101B02A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 17, 2026 - 08:47 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 19/03/2026 11:00 UTC End time : 19/03/2026 20:00 UTC Service impact : Some servers located in rooms B710/B716 may experience temporary unavailability for a few minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Mar 12, 2026 - 14:11 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101C01A.
Start time : 23/03/2026 07:00 UTC End time : 23/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 03, 2026 - 15:18 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure.
Start time : 23/03/2026 13:00 UTC End time : 26/03/2026 19:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network core equipment.
Thank you for your understanding. Posted on
Feb 27, 2026 - 22:54 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/03/2026 07:00 UTC End time : 24/03/2026 15:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Jan 22, 2026 - 21:25 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/03/2026 08:00 UTC End time : 24/03/2026 17:00 UTC
List of concerned racks: - Rack MR90101E03A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 17, 2026 - 09:06 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E02A.
Start time : 24/03/2026 08:00 UTC End time : 24/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:35 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 24/03/2026 09:00 UTC End time : 24/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:32 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 03, 2026 - 13:40 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 24/03/2026 10:30 UTC End time : 24/03/2026 20:00 UTC Service impact : During this maintenance window, some servers in BHS1/BHS4/BHS6/BHS7/BHS8 may be temporarily unavailable for up to 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in BHS1/BHS4/BHS6/BHS7/BHS8
Thank you for your understanding.
Feb 18, 2026 - 14:57 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 24/03/2026 11:00 UTC End time : 24/03/2026 19:30 UTC
List of concerned racks: - Rack YYZ0101B02C
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 17, 2026 - 09:02 UTC
As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.
Start time : 25/03/2026 05:00 UTC End time : 25/03/2026 08:00 UTC Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience. We will make every effort to minimize the duration of the downtime and restore service as quickly as possible. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 09, 2026 - 15:30 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 25/03/2026 05:00 UTC End time : 25/03/2026 06:00 UTC Service impact : No impact is expected during this maintenance. We will be performing work on the electrical redundancy of the racks listed below : List of concerned racks: - Rack GRA0401B01A - Rack GRA0401E02B - Rack GRA0401D03A
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Mar 10, 2026 - 14:25 UTC
As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.
Start time : 25/03/2026 05:00 UTC End time : 25/03/2026 16:00 UTC Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience. We will make every effort to minimize the duration of the downtime and restore service as quickly as possible. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 09, 2026 - 15:28 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 25/03/2026 07:00 UTC End time : 25/03/2026 15:30 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Dec 24, 2025 - 20:56 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E02C.
Start time : 25/03/2026 08:00 UTC End time : 25/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:36 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 25/03/2026 09:00 UTC End time : 25/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:46 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 03, 2026 - 13:41 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 25/03/2026 10:30 UTC End time : 25/03/2026 20:00 UTC Service impact : During this maintenance window, some servers in BHS1/BHS5/BHS7/BHS8 may be temporarily unavailable for up to 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in BHS1/BHS5/BHS7/BHS8.
Thank you for your understanding.
Feb 18, 2026 - 15:41 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A01C.
Start time : 25/03/2026 12:00 UTC End time : 25/03/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 14:33 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E03A.
Start time : 26/03/2026 08:00 UTC End time : 26/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:39 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Dedicated Servers Load balancer infrastructure.
Start time : 26/03/2026 09:00 UTC End time : 26/03/2026 22:59 UTC Service impact : No impact expected Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load balancing infrastructure.
If you have any questions or concerns, please don't hesitate to reach out to our support team.
We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service. Posted on
Mar 10, 2026 - 15:49 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 26/03/2026 11:00 UTC End time : 26/03/2026 19:00 UTC
List of concerned racks: - Rack YYZ0101B04C
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 17, 2026 - 09:11 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E02B.
Start time : 30/03/2026 07:00 UTC End time : 30/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:41 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 31/03/2026 06:00 UTC End time : 31/03/2026 14:00 UTC Service impact : No impact is expected during this maintenance. We will be performing work on the electrical redundancy of the room GRA0401. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Mar 10, 2026 - 14:28 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 31/03/2026 07:00 UTC End time : 31/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:09 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101B01A.
Start time : 31/03/2026 11:00 UTC End time : 31/03/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:43 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 01/04/2026 04:00 UTC End time : 01/04/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Feb 25, 2026 - 13:40 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 01/04/2026 07:00 UTC End time : 01/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:12 UTC
As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.
Start time : 02/04/2026 04:00 UTC End time : 02/04/2026 15:00 UTC Service impact : During this maintenance operation, our servers will be temporarily unavailable. We invite you to shut down your servers yourself to avoid any inconvenience. We will make every effort to minimize the duration of the downtime and restore service as quickly as possible. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 09, 2026 - 15:34 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 02/04/2026 07:00 UTC End time : 02/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:15 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101B01B.
Start time : 02/04/2026 11:00 UTC End time : 02/04/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:49 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 07/04/2026 06:00 UTC End time : 07/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:19 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 07/04/2026 07:00 UTC End time : 07/04/2026 11:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 16, 2026 - 12:22 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 07/04/2026 07:00 UTC End time : 07/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:28 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101B01C.
Start time : 07/04/2026 11:00 UTC End time : 07/04/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:52 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/04/2026 07:00 UTC End time : 08/04/2026 11:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 16, 2026 - 12:23 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 08/04/2026 07:00 UTC End time : 08/04/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 11, 2026 - 14:31 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/04/2026 07:00 UTC End time : 09/04/2026 11:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 16, 2026 - 13:28 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack YYZ0101A04B.
Start time : 09/04/2026 11:00 UTC End time : 09/04/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 13:55 UTC
Completed -
All services are operational.
Mar 16, 16:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E04A.
Start time : 16/03/2026 08:00 UTC End time : 16/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 4, 13:27 UTC
Completed -
All services are operational.
Mar 16, 15:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 16:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G219A13.
Start time : 13/03/2026 16:00 UTC End time : 16/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 13, 14:35 UTC
Completed -
All services are operational.
Mar 16, 15:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 15:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G219A20.
Start time : 13/03/2026 16:00 UTC End time : 16/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 13, 15:28 UTC
Completed -
All services are operational.
Mar 16, 15:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 15:31 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G219A01.
Start time : 13/03/2026 16:00 UTC End time : 16/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 13, 15:29 UTC
Completed -
All services are operational.
Mar 16, 15:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 16:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G219A07.
Start time : 13/03/2026 16:00 UTC End time : 16/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 13, 15:30 UTC
Completed -
The maintenance it has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Mar 16, 12:13 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 16/03/2026 21:00 UTC End time : 17/03/2026 04:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in DC.
Mar 5, 13:50 UTC
Resolved -
We are pleased to inform you that the incident affecting our Network Services has been resolved.
Start time : 14/06/2026 13:20 UTC End time : 14/03/2026 13:35 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 14, 13:42 UTC
Identified -
We are currently experiencing an incident affecting our vRack Private Network offer on rack G101A18 in GRA1.
Here are some supplementary details : Start time : 14/06/2026 13:20 UTC Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable. Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our technical teams are working to restore the service.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Mar 14, 13:29 UTC
Resolved -
We are pleased to inform you that the incident affecting our Backbone has been resolved.
Start time : 13/03/2026 05:00 UTC End time : 13/03/2026 08:15 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 16:54 UTC
Monitoring -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Traffic has been stable since 8:15 UTC, network services have been restored. Network team are monitoring for stability during the providers maintenance.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 09:12 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer on the specific US region.
Here are some supplementary details :
Start time : 13/03/2026 05:00 UTC Impacted Service(s) : There is an increase in latency and some loss between the East and West US backbone infrastructures. Customers Impact : Customers are experiencing network traffic disturbances in the US region. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are in contact with our suppliers to restore service as soon as possible.
We will keep you updated on the progress and resolution.
Mar 13, 07:13 UTC
Completed -
All services are operational.
Mar 13, 14:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 16:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 12/03/2026 16:00 UTC End time : 13/03/2026 15:00 UTC
List of concerned racks: - Rack G219A03 - Rack G219A05 - Rack G219A17 - Rack G219A19
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 12, 15:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 20:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 12/03/2026 11:00 UTC End time : 12/03/2026 19:30 UTC
List of concerned racks: - Rack YYZ0101B03A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 17, 08:40 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 04:00 UTC End time : 12/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 23, 14:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 16:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack SBG0505B04C.
Start time : 12/03/2026 08:00 UTC End time : 12/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 27, 09:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in racks YYZ0101C.
Start time : 12/03/2026 11:30 UTC End time : 12/03/2026 18:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in YYZ0101C.
Feb 26, 16:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:19 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G106B14.
Start time : 12/03/2026 07:15 UTC End time : 12/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 12, 08:17 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 12/03/2026 07:00 UTC End time : 12/03/2026 15:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 24, 12:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 12/03/2026 07:00 UTC End time : 12/03/2026 15:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 24, 09:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 UTC
Update -
The current maintenance has been canceled for rack G219A06. However, our teams will implement the maintenance for rack G219A02.
Mar 11, 15:25 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 11/03/2026 16:00 UTC End time : 12/03/2026 16:00 UTC
List of concerned racks: - Rack G219A02 - Rack G219A06
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 11, 14:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 12, 15:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 13:55 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 11/03/2026 13:30 UTC End time : 12/03/2026 16:00 UTC
List of concerned racks: - Rack G202B15 - Rack G202B18
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 11, 13:50 UTC
Completed -
We would like to inform you that the maintenance on our Backbone Infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 12, 09:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Backbone Infrastructure.
Start time: 12/03/2026 08:00 UTC End time: 12/03/2026 10:00 UTC Service impact: None Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Mar 10, 17:13 UTC
Completed -
The current maintenance has been canceled and she will be rescheduled later.
Mar 11, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 11/03/2026 10:00 UTC End time : 11/03/2026 20:00 UTC Service impact : Some servers located in rooms B702, B703, B707 and B709 may experience temporary unavailability for a few minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jan 7, 08:45 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 15:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 11/03/2026 07:00 UTC End time : 11/03/2026 15:00 UTC
List of concerned racks: - Rack G261B08
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 13:04 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 15:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 16:09 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/03/2026 16:00 UTC End time : 11/03/2026 16:00 UTC
List of concerned racks: - Rack G202B20 - Rack G202B12 - Rack G202B17
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 10, 14:09 UTC
Completed -
The maintenance has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Mar 11, 07:35 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 12/03/2026 07:00 UTC End time : 12/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 25, 16:04 UTC
Completed -
The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled. A new post will be created when the new schedule has been validated.
Mar 11, 07:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101A02C.
Start time : 11/03/2026 07:00 UTC End time : 11/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 3, 15:16 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 19:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/03/2026 11:00 UTC End time : 10/03/2026 19:30 UTC
List of concerned racks: - Rack YYZ0101A03C
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 15:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/03/2026 07:00 UTC End time : 10/03/2026 15:00 UTC
List of concerned racks: - Rack G261B10 - Rack G265A15 - Rack G264B16
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 17, 15:18 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 15:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 10/03/2026 07:00 UTC End time : 10/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 24, 13:05 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 15:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 16:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/03/2026 16:00 UTC End time : 10/03/2026 16:00 UTC
List of concerned racks: - Rack G202B09 - Rack G202B14 - Rack G202B23
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 9, 15:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 12:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 10/03/2026 04:30 UTC End time : 10/03/2026 12:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in YNM1.
Thank you for your understanding.
Mar 5, 04:44 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 11:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack CCH0101E03B.
Start time : 10/03/2026 08:00 UTC End time : 10/03/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 4, 13:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 09:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 10/03/2026 08:00 UTC End time : 10/03/2026 09:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.
Thank you for your understanding.
Mar 3, 16:39 UTC
Completed -
The current maintenance has been canceled and she will be rescheduled later.
Mar 10, 09:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack IEB0101A02B.
Start time : 10/03/2026 07:00 UTC End time : 10/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 3, 15:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 05:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 10/03/2026 05:00 UTC End time : 10/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0404C03D.
Thank you for your understanding.
Mar 2, 10:41 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 02:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our network core infrastructure in GRA.
Start time : 09/03/2026 21:00 UTC End time : 10/03/2026 03:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment
Thank you for your understanding.
Mar 5, 00:54 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 20:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 09/03/2026 10:00 UTC End time : 09/03/2026 20:00 UTC Service impact : Some servers located in rooms T06B, T06C, T06D, T06E, T06F and T06G may experience temporary unavailability for a few minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Jan 7, 08:42 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 18:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 11:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in racks YYZ0101A and YYZ0101B.
Start time : 09/03/2026 11:30 UTC End time : 09/03/2026 18:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in YYZ0101A and YYZ0101B.
Feb 26, 16:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in EU-SOUTH-MIL.
Start time : 09/03/2026 06:00 UTC End time : 09/03/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in DC.
Mar 6, 07:19 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure in WAS/NYC/BHS/YYZ.
Start time : 09/03/2026 09:00 UTC End time : 09/03/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Mar 5, 15:20 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 06/03/2026 16:00 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G202B06
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 6, 21:52 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 06/03/2026 16:00 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G202B21
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 6, 21:51 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 06/03/2026 16:00 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G202B24
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 6, 21:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:19 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 06/03/2026 16:00 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G202B03
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 6, 21:50 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/03/2026 07:00 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G261B14
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:54 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 15:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:19 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 09/03/2026 07:30 UTC End time : 09/03/2026 15:00 UTC
List of concerned racks: - Rack G263A16
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 9, 08:18 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 14:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 13:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 09/03/2026 13:00 UTC End time : 09/03/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.
Thank you for your understanding.
Mar 3, 16:58 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:30 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 09/03/2026 08:30 UTC End time : 09/03/2026 09:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.
Thank you for your understanding.
Mar 4, 00:39 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 09/03/2026 08:30 UTC End time : 09/03/2026 09:30 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment.
Thank you for your understanding.
Mar 5, 00:43 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 06:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 09/03/2026 05:00 UTC End time : 09/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0404C03C.
Thank you for your understanding.
Mar 2, 10:46 UTC
Completed -
The scheduled maintenance has been completed.
Mar 9, 06:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in GRA0406D03D.
Start time : 09/03/2026 05:00 UTC End time : 09/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0406D03D.
Thank you for your understanding.
Mar 2, 10:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 6, 14:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in G202B11 G202B05 G202B08
Start time : 05/03/2026 16:30 UTC End time : 06/03/2026 15:00 UTC
List of concerned racks: - Rack G202B11 - Rack G202B05 - Rack G202B08
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 5, 16:21 UTC
Completed -
The scheduled maintenance has been completed.
Mar 6, 14:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 06/03/2026 07:00 UTC End time : 06/03/2026 15:00 UTC
List of concerned racks: - Rack G261B12
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:49 UTC
Resolved -
We are pleased to inform you that the incident affecting our Backbone has been resolved.
Start time : 28/03/2026 16:20 UTC End time : 05/03/2026 13:00 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 6, 10:53 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer between SGP and SYD
Here are some supplementary details :
Start time : 28/02/2026 16:20 UTC Impacted Service(s) : There is a latency increase between SGP and SYD backbone infrastructure. Customers Impact : Customers can observe latency or loss. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 3, 14:47 UTC
Completed -
All services are operational.
Mar 6, 06:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in GRA0404C03B.
Start time : 06/03/2026 05:00 UTC End time : 06/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0404C03B.
Thank you for your understanding.
Mar 2, 10:45 UTC
Completed -
All services are operational.
Mar 6, 06:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in GRA0404C03A.
Start time : 06/03/2026 05:00 UTC End time : 06/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0404C03A.
Thank you for your understanding.
Mar 2, 10:42 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 20:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 12:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 05/03/2026 12:00 UTC End time : 05/03/2026 20:30 UTC
List of concerned racks: - Rack YYZ0101B04B
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 20:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 07:02 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.
Start time : 02/03/2026 07:00 UTC End time : 05/03/2026 17:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in Room L114.
Thank you for your understanding.
Feb 19, 08:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 18:05 UTC
Update -
To ensure the maintenance is completed safely and to guarantee optimal service quality, the maintenance window has been extended.
New end time: 05/03/2026 21:00 UTC Service impact: None Our teams remain fully mobilized and will continue to provide updates if necessary.
Thank you for your understanding.
Mar 5, 16:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 15:30 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 05/03/2026 15:30 UTC End time : 05/03/2026 17:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment.
Thank you for your understanding.
Mar 4, 00:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 17:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 15:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our Eldorado backbone infrastructure.
Start time : 05/03/2026 15:00 UTC End time : 05/03/2026 17:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.
Thank you for your understanding.
Mar 3, 16:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 17:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 05/03/2026 08:00 UTC End time : 05/03/2026 17:00 UTC
List of concerned racks: - Rack MR90101D02A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:42 UTC
Completed -
All services are operational.
Mar 5, 15:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 05/03/2026 07:00 UTC End time : 05/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 10:45 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 15:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 14:20 UTC End time : 05/03/2026 16:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 4, 14:17 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 15:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 14:20 UTC End time : 05/03/2026 16:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 4, 14:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 15:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:20 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 14:20 UTC End time : 05/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 4, 14:16 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 15:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 13:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our network core infrastructure in BHS.
Start time : 05/03/2026 13:00 UTC End time : 05/03/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Mar 4, 16:54 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 14:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 05/03/2026 07:00 UTC End time : 05/03/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 10:47 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 13:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:15 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.
Start time : 04/03/2026 08:00 UTC End time : 05/03/2026 15:00 UTC Service impact : Slowness on One Network configuration tasks Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Mar 4, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 08:18 UTC
Update -
Operations on this maintenance will take longer than expected. A significant number of servers are operational again.
We will provide updates as necessary.
Mar 5, 06:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in GRA0406A04C.
Start time : 05/03/2026 05:00 UTC End time : 05/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0406A04C.
Thank you for your understanding.
Mar 2, 10:39 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 06:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in GRA0404E04D.
Start time : 05/03/2026 05:00 UTC End time : 05/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in GRA0404E04D.
Thank you for your understanding.
Mar 2, 10:38 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 04:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 21:00 UTC End time : 05/03/2026 12:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 09:26 UTC
Resolved -
We are pleased to inform you that the incident affecting our Infrastructure has been resolved.
Start time : 04/03/2026 11:46 UTC End time : 04/03/2026 16:36 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 4, 16:37 UTC
Monitoring -
We are monitoring the results.
Mar 4, 12:15 UTC
Investigating -
Service has been fully restored since 04/03/2026 11:58 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 04/03/2026 11:46 UTC Impacted Service(s) : Some servers in the specific room 107 were unavailable. Root Cause : This incident is caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 4, 12:14 UTC
Completed -
We would like to inform you that the maintenance on our network core is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 16:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our network core infrastructure in LIM/RBX/GRA/SBG/BHS.
Start time : 04/03/2026 08:00 UTC End time : 04/03/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Feb 27, 16:15 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 07:00 UTC End time : 04/03/2026 15:00 UTC
List of concerned racks: - Rack WAW0108A01A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:31 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 08:00 UTC End time : 04/03/2026 16:00 UTC
List of concerned racks: - Rack G265A17 - Rack G261B07
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 10:40 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 07:00 UTC End time : 04/03/2026 17:00 UTC
List of concerned racks: - Rack E105A01 - Rack E105A11
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jan 27, 08:00 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure on G202B02
Start time : 03/03/2026 16:00 UTC End time : 05/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 3, 14:13 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 16:00 UTC End time : 04/03/2026 16:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 3, 14:10 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 4, 15:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:23 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G202A15.
Start time : 03/03/2026 16:00 UTC End time : 04/03/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 3, 16:22 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 12:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:02 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 04/03/2026 07:00 UTC End time : 04/03/2026 16:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 19, 08:16 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 08:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 21:00 UTC End time : 04/03/2026 12:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 12, 18:58 UTC
Resolved -
We are pleased to inform you that the incident affecting our Backbone has been resolved.
Start time : 04/03/2026 01:45 UTC End time : 04/03/2026 08:00 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 4, 08:27 UTC
Investigating -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer between US and APAC.
Here are some supplementary details :
Start time : 04/03/2026 01:45 UTC Impacted Service(s) : There is a latency increase between US and APAC backbone infrastructure. Customers Impact : Customers can observe latency or loss. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 4, 04:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 05:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in rack GRA0404E04B.
Start time : 04/03/2026 05:00 UTC End time : 04/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in rack GRA0404E04B.
Thank you for your understanding.
Feb 27, 15:42 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 05:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in rack GRA0404E04C.
Start time : 04/03/2026 05:00 UTC End time : 04/03/2026 06:00 UTC Service impact : During this maintenance, servers will be unavailable for 1 hour. Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in rack GRA0404E04C.
Thank you for your understanding.
Feb 27, 15:40 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 3, 21:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 12:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 12:00 UTC End time : 03/03/2026 20:30 UTC
List of concerned racks: - Rack YYZ0101B04A
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:20 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 3, 21:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 08:00 UTC End time : 03/03/2026 17:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 12, 18:46 UTC
Completed -
We would like to inform you that the maintenance on our cooling infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 3, 17:28 UTC
Update -
Maintenance is completed on Rack E105A09 and E105A12. Maintenance is still in progress on Racks E105A07 E105A10
Thank you for your understanding.
Mar 3, 15:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 07:00 UTC End time : 03/03/2026 17:00 UTC
List of concerned racks: - Rack E105A07 - Rack E105A09 - Rack E105A10 - Rack E105A12
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Jan 27, 07:44 UTC
Completed -
All services are operational.
Mar 3, 16:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 07:00 UTC End time : 03/03/2026 15:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 12, 18:04 UTC
Completed -
We would like to inform you that the maintenance on our network core infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Mar 3, 16:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our network core infrastructure in LIM/RBX.
Start time : 03/03/2026 08:00 UTC End time : 03/03/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.
Thank you for your understanding.
Feb 27, 15:55 UTC
Completed -
All services are operational.
Mar 3, 16:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:03 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 07:00 UTC End time : 03/03/2026 15:00 UTC
List of concerned racks: - Rack G261B06 - Rack G264B11
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 12, 18:26 UTC
Completed -
All services are operational.
Mar 3, 16:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 06:00 UTC End time : 03/03/2026 17:00 UTC
List of concerned racks: - Rack RBX1003C01B - Rack RBX1003E02B
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 16, 12:26 UTC
Completed -
All services are operational.
Mar 3, 15:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:02 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 07:00 UTC End time : 03/03/2026 16:00 UTC
List of concerned racks: - Rack S321A08
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 17, 08:35 UTC
Completed -
All services are operational.
Mar 3, 13:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:02 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 03/03/2026 07:00 UTC End time : 03/03/2026 15:00 UTC Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Feb 12, 18:42 UTC