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OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA1][Cooling System] - Rack G108B06
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2024 - 06:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 11/09/2024 06:30 UTC
End time : 11/09/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 11, 2024 06:45-14:00 UTC
[RBX5/RBX6][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2024 - 06:30 UTC
Scheduled - Start time : 11/09/2024 06:30 UTC
End time : 11/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Sep 11, 2024 06:30-11:00 UTC
[GRA3][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2024 - 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 11/09/2024 06:00 UTC
End time : 11/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 11, 2024 06:00-14:00 UTC
[YYZ01][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2024 - 17:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/09/2024 17:00 UTC
End time : 12/09/2024 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 10, 2024 17:00 - Sep 12, 2024 18:00 UTC
[SBG3][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2024 - 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/09/2024 11:00 UTC
End time : 12/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 10, 2024 11:00 - Sep 12, 2024 15:00 UTC
[RBX8][Cooling System] - Cooling system background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2024 - 14:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/09/2024 12:00 UTC
End time : 13/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in R803L15

Thank you for your understanding.
Sep 9, 2024 14:15 - Sep 13, 2024 14:00 UTC
[RBX2/RBX3/RBX5/RBX6][Cooling System] - Cooling system background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2024 - 13:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 12/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX2/RBX3/RBX5/RBX6

Thank you for your understanding.
Sep 9, 2024 13:05 - Sep 12, 2024 16:00 UTC
[BHS1/BHS2][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2024 - 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/09/2024 11:00 UTC
End time : 24/09/2024 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 9, 2024 11:00 - Sep 24, 2024 19:30 UTC
[GRA1][Infrastructure] - Electrical background work
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2024 - 09:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 13/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 9, 2024 09:35 - Sep 13, 2024 17:00 UTC
[GRA1][Infrastructure] - Electrical background work - Room G213
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2024 - 06:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/09/2024 06:10 UTC
End time : 12/09/2024 15:15 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 9, 2024 06:10 - Sep 12, 2024 15:15 UTC
[CHI/PDX][Network] - Backbone Incident Notification
Update - A flap has been experienced the 05/09/2024 14:09 UTC that lasted 1 second.
No more perturbations have been observed since.
Our teams are currently monitoring the link.
Sep 05, 2024 - 15:13 UTC
Update - Please be advised that you may experience micro flaps once a week.
Our teams are developing a solution. Updates will be provided as soon as significant progress is made.
Aug 28, 2024 - 15:11 UTC
Update - You may have experienced flaps on 01/08/2024 between Chicago and Portland.
The first flap was at 08:52 UTC and lasted 20 seconds.
The second flap was at 18:48 UTC and lasted 5 seconds.
Since then, the link is stable.
We are currently monitoring the situation.
Aug 07, 2024 - 16:33 UTC
Monitoring - Our technical teams with our provider solved the issue.
Service is now fully restored.
We are currently monitoring the situation.
Jul 17, 2024 - 13:13 UTC
Update - Loss has been experienced between Chicago and Portland from 16/07/2024 05:06 UTC to 16/07/2024 09:53 UTC.
No increase in latency observed.
Our technical teams are still working with our provider to solve the incident.
Update will be posted as significant progress is made.
Jul 16, 2024 - 11:57 UTC
Identified - You may have experience micro flap between Chicago and Portland.
Our technical teams are still working on the issue.
Update will be posted as significant progress is made.
Jul 09, 2024 - 15:28 UTC
Update - A flap has been experienced the 27/06/2024 03:20 UTC that lasted 2 seconds.
No more perturbations have been observed since.
Our teams are currently monitoring the link.
Jun 27, 2024 - 14:15 UTC
Monitoring - Start time : 01/05/2024 00:00 UTC
Ongoing actions : Monitoring
No network perturbation were observed over a week. We continue to monitor the link for the time being.
Jun 26, 2024 - 15:59 UTC
Investigating - Start time : 01/05/2024 00:00 UTC
Service impact : You may have experienced micro flap between Chicago and Portland.
Ongoing actions : Investigating Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Jun 20, 2024 - 15:09 UTC
[RBX8][Cooling System] - Cooling system background work
Update - The current maintenance will take more time than expected.
Below you can find the new information of the operation.


Start time : 20/06/2023 06:00 UTC
End time : 29/11/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8.
Aug 25, 2024 - 06:21 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 30/08/2024 16:00 UTC
Jul 25, 2024 - 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 03, 2024 - 08:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/06/2023 06:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8.

Thank you for your understanding.
Jul 3, 2024 08:15 - Nov 29, 2024 16:00 UTC
[RBX6][Cooling System] - Rack 46N04
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 05, 2024 - 11:37 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 05/09/2024 06:00 UTC
End time : 13/09/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 5, 2024 11:37 - Sep 13, 2024 15:00 UTC
[RBX6][Cooling System] - Rack 46C20
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 05, 2024 - 11:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 05/09/2024 06:00 UTC
End time : 13/09/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 5, 2024 11:32 - Sep 13, 2024 15:01 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Degraded Performance
Infrastructure || Network Core Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[HIL][Network] - Backbone Maintenance Notification Sep 11, 2024 14:00-16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 11/09/2024 14:00 UTC
End time : 11/09/2024 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 06, 2024 - 21:44 UTC
[WAW1][Network] - Backbone Maintenance Notification Sep 11, 2024 20:00 - Sep 12, 2024 04:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 11/09/2024 20:00 UTC
End time : 12/09/2024 04:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Posted on Sep 04, 2024 - 15:41 UTC
[ERI1/LON/PAR/RBX1][OVHcloud Connect] - Network equipment maintenance Sep 12, 2024 00:00-03:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may temporarily affect availability.

Start time : 12/09/2024 00:00 UTC
End time : 12/09/2024 03:00 UTC
Service impact : Traffic disruption for a few seconds.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Posted on Aug 29, 2024 - 21:31 UTC
[RBX5/RBX6][Infrastructure] - Electrical background work Sep 12, 2024 06:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.


Start time : 12/09/2024 06:00 UTC
End time : 12/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Mar 20, 2024 - 22:47 UTC
[Global][Network] - Backbone Maintenance Notification Sep 12, 2024 07:00-16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/09/2024 07:00 UTC
End time : 12/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 05, 2024 - 22:39 UTC
[ERI/MIA/YNM/AMS][Network] - Backbone Maintenance Notification Sep 12, 2024 07:30-11:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/09/2024 07:30 UTC
End time : 12/09/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade network equipments.

Thank you for your understanding.
Posted on Sep 11, 2024 - 01:16 UTC
[WAW][Network] - Backbone Maintenance Notification Sep 12, 2024 14:00-16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/09/2024 14:00 UTC
End time : 12/09/2024 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 11, 2024 - 03:07 UTC
[WAW][Network] - Backbone Maintenance Notification Sep 12, 2024 23:00 - Sep 13, 2024 00:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 12/09/2024 23:00 UTC
End time : 13/09/2024 00:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 09, 2024 - 23:54 UTC
[WAW][Network] - Backbone Maintenance Notification Sep 13, 2024 01:00-02:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 13/09/2024 01:00 UTC
End time : 13/09/2024 02:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 10, 2024 - 00:26 UTC
[RBX7/8/10][Cooling System] - Cooling system background work Sep 16, 2024 06:00 - Sep 19, 2024 15:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/09/2024 06:00 UTC
End time : 19/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX7, RBX8 and RBX10

Thank you for your understanding.
Posted on May 20, 2024 - 20:13 UTC
[GRA2][Infrastructure] - Electrical background work Sep 16, 2024 06:00 - Sep 17, 2024 14:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/09/2024 06:00 UTC
End time : 17/09/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 23, 2024 - 00:49 UTC
[RBX7][Infrastructure] - Electrical background work Sep 16, 2024 06:00-11:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.


Start time : 16/09/2024 06:00 UTC
End time : 16/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Mar 20, 2024 - 22:50 UTC
[GRA1][Infrastructure] - Electrical background work Sep 16, 2024 07:00 - Sep 20, 2024 15:00 UTC
Update - Please note that the maintenance schedule has been revised.
The new dates are as follows:

Start time : 16/09/2024 07:00 UTC
End time : 20/09/2024 15:00 UTC
Service impact : None
Sep 11, 2024 - 04:44 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/09/2024 07:00 UTC
End time : 19/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 23, 2024 - 00:42 UTC
[FRA][Network] - Backbone Maintenance Notification Sep 16, 2024 07:00-09:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 16/09/2024 07:00 UTC
End time : 16/09/2024 09:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Sep 11, 2024 - 03:15 UTC
[BHS4/BHS5/BHS6/BHS7][Infrastructure] - Electrical background work Sep 16, 2024 11:00 - Sep 19, 2024 19:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/09/2024 11:00 UTC
End time : 19/09/2024 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Sep 04, 2024 - 19:33 UTC
[RBX7][Infrastructure] - Electrical background work Sep 17, 2024 06:30 - Sep 18, 2024 15:00 UTC
Start time : 17/09/2024 06:30 UTC
End time : 18/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:05 UTC
[LIM1][Cooling System] - Cooling system background work L107A10 Sep 18, 2024 07:00-08:30 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 18/09/2024 07:00 UTC
End time : 18/09/2024 08:30 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L107A10

Thank you for your understanding.
Posted on Aug 23, 2024 - 17:23 UTC
[LIM1][Cooling System] - Cooling system background work L115B13 Sep 19, 2024 07:00-08:30 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/09/2024 07:00 UTC
End time : 19/09/2024 08:30 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L115B13

Thank you for your understanding.
Posted on Aug 23, 2024 - 18:17 UTC
[LIM1][Cooling System] - Cooling system background work L107B10 Sep 19, 2024 08:30-10:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/09/2024 08:30 UTC
End time : 19/09/2024 10:00 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L107B10

Thank you for your understanding.
Posted on Aug 23, 2024 - 18:32 UTC
[BHS7][Cooling System] - Rack B704A05 Sep 19, 2024 11:00-19:30 UTC
Scheduled - The current maintenance has been re-scheduled.
Below you can find the new information regarding the current operation.

Start time : 19/09/2024 11:00 UTC
End time : 19/09/2024 19:30 UTC
Service impact : The rack will be powered off for 4 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 05, 2024 - 20:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 05, 2024 - 11:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 05/09/2024 11:00 UTC
End time : 05/09/2024 19:30 UTC
Service impact : The rack will be powered off for 4 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 03, 2024 - 19:05 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 04/09/2024 11:00 UTC
End time : 04/09/2024 19:30 UTC
Service impact : The rack will be powered off for 4 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 27, 2024 - 15:57 UTC
[GRA2][Infrastructure] - Electrical background work Sep 23, 2024 06:00 - Sep 24, 2024 14:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 23/09/2024 06:00 UTC
End time : 24/09/2024 14:05 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jul 23, 2024 - 01:01 UTC
[RBX8][Infrastructure] - Electrical background work Hall1/2. Sep 23, 2024 06:30-11:00 UTC
Start time : 23/09/2024 06:30 UTC
End time : 23/09/2024 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:35 UTC
[LIM1][Cooling System] - Cooling system background work L101B10 Sep 23, 2024 07:00-08:30 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/09/2024 07:00 UTC
End time : 23/09/2024 08:30 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L101B10

Thank you for your understanding.
Posted on Aug 23, 2024 - 18:51 UTC
[LIM1][Cooling System] - Cooling system background work L102A02 Sep 23, 2024 08:30-10:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/09/2024 08:30 UTC
End time : 23/09/2024 10:00 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L102A02

Thank you for your understanding.
Posted on Aug 23, 2024 - 19:00 UTC
[RBX8][Infrastructure] - Electrical background work Hall1/2. Sep 24, 2024 06:30-15:00 UTC
Start time : 24/09/2024 06:30 UTC
End time : 24/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 15, 2024 - 13:57 UTC
[LIM1][Cooling System] - Cooling system background work L106B06 Sep 24, 2024 07:00-08:31 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 24/09/2024 07:00 UTC
End time : 24/09/2024 08:30 UTC
Service impact : The rack will be powered off for 90 min.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in L106B06

Thank you for your understanding.
Posted on Aug 23, 2024 - 19:11 UTC
[GRA3][Infrastructure] - Electrical background work Sep 25, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 25/09/2024 06:00 UTC
End time : 25/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 12:56 UTC
[GRA3][Infrastructure] - Electrical background work Sep 26, 2024 05:45-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 26/09/2024 05:45 UTC
End time : 26/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work on our infrastructure.

Thank you for your understanding.
Posted on Sep 11, 2024 - 02:16 UTC
[GRA3][Infrastructure] - Electrical background work Sep 26, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 26/09/2024 06:00 UTC
End time : 26/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work on a UPS.

Thank you for your understanding.
Posted on Sep 11, 2024 - 02:22 UTC
[GRA1][Infrastructure] - Electrical background work Oct 3, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 03/10/2024 06:00 UTC
End time : 03/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:23 UTC
[GRA2][Infrastructure] - Electrical background work Oct 7, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 07/10/2024 06:00 UTC
End time : 07/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:26 UTC
[GRA2][Infrastructure] - Electrical background work Oct 8, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 08/10/2024 06:00 UTC
End time : 08/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:29 UTC
[GRA1][Infrastructure] - Electrical background work Oct 9, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 09/10/2024 06:00 UTC
End time : 09/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:01 UTC
[RBX1/RBX3/RBX8][Infrastructure] - Electrical background work Oct 9, 2024 06:30-17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/10/2024 06:30 UTC
End time : 09/10/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:41 UTC
[GRA2][Infrastructure] - Electrical background work Oct 9, 2024 06:30 - Oct 10, 2024 14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/10/2024 06:30 UTC
End time : 10/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Aug 20, 2024 - 22:38 UTC
[GRA1][Infrastructure] - Electrical background work Oct 10, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/10/2024 06:00 UTC
End time : 10/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work on a UPS.

Thank you for your understanding.
Posted on Sep 11, 2024 - 02:30 UTC
[GRA2][Infrastructure] - Electrical background work Oct 10, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 10/10/2024 06:00 UTC
End time : 10/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:32 UTC
[GRA2][Infrastructure] - Electrical background work Oct 14, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 14/10/2024 06:00 UTC
End time : 14/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:38 UTC
[GRA2][Infrastructure] - Electrical background work Oct 15, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 15/10/2024 06:00 UTC
End time : 15/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:48 UTC
[RBX2/RBX4][Infrastructure] - Electrical background work Oct 16, 2024 05:00-17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/10/2024 05:00 UTC
End time : 16/10/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:46 UTC
[GRA2][Infrastructure] - Electrical background work Oct 16, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 16/10/2024 06:00 UTC
End time : 16/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:54 UTC
[GRA2][Infrastructure] - Electrical background work Oct 17, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 17/10/2024 06:00 UTC
End time : 17/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:57 UTC
[GRA2][Infrastructure] - Electrical background work Oct 21, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 21/10/2024 06:00 UTC
End time : 21/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:00 UTC
[GRA2][Infrastructure] - Electrical background work Oct 22, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 22/10/2024 06:00 UTC
End time : 22/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:03 UTC
[RBX5/RBX6/RBX7/RBX8/RBX10][Infrastructure] - Electrical background work Oct 23, 2024 05:00-17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 23/10/2024 05:00 UTC
End time : 23/10/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Jun 10, 2024 - 22:49 UTC
[GRA1][Infrastructure] - Electrical background work Oct 24, 2024 06:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 24/10/2024 06:00 UTC
End time : 24/10/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:27 UTC
[GRA3][Infrastructure] - Electrical background work Oct 28, 2024 07:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 28/10/2024 07:00 UTC
End time : 28/10/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:34 UTC
[GRA3][Infrastructure] - Electrical background work Oct 29, 2024 07:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 29/10/2024 07:00 UTC
End time : 29/10/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:39 UTC
[GRA1][Infrastructure] - Electrical background work Nov 4, 2024 07:00-15:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 04/11/2024 07:00 UTC
End time : 04/11/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 14:42 UTC
[RBX1/RBX3/RBX8][Infrastructure] - Electrical background work Nov 4, 2024 07:30-13:00 UTC
Start time : 04/11/2024 07:30 UTC
End time : 04/11/2024 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Posted on Jan 10, 2024 - 22:26 UTC
Past Incidents
Sep 11, 2024
[FRA1/LIM1/FRA1/LON1][Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Sep 11, 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OCCoffer.

Start time : 11/09/2024 00:00 UTC
End time : 11/09/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Sep 3, 22:18 UTC
Sep 10, 2024
[RBX8][Infrastructure] - Rooms R823/825/827
Resolved - We would like to inform you that the incident have been resolved and the situation is back to normal.

Start time : 10/09/2024 11:24 UTC
End time : 10/09/2024 20:55 UTC
Root cause : Incident due to electrical disjunction

If you have any issue you can contact our support team

We apologize for the inconvenience and we thank you for your understanding and patience throughout this incident
Sep 10, 21:04 UTC
Update - Most of the services are now UP, we are still working on the few services remaining
Sep 10, 19:53 UTC
Update - Most of impacted services are operational.
Our technical teams are hands on the very few remaining ones.

We will keep you updated as soon all of the impact is resolved.
Sep 10, 19:52 UTC
Update - The servers are starting to be accessible again.
Impacted services will soon be operational.

We will continue to keep you informed of developments and the resolution of the incident.
Sep 10, 19:41 UTC
Update - Our team has fixed the causes of the electrical disjunction and will powering on the affected servers around 19:00 UTC
Sep 10, 18:22 UTC
Update - Our team will perform an electrical reboot at 19:00 UTC, this reboot will affect the following racks :

R823L01 - R823L02 - R823L03 - R823L04 - R823L05 - R823L06 - R823L07 - R823L08 - R823L09 - R823R10 - R823R11 - R823R12 - R823R13 - R823R14 - R823R15 - R823R16 - R823R17

We will continue to keep you informed of developments and the resolution of the incident.
We apologize for any inconvenience and thank you for your understanding.
Sep 10, 15:23 UTC
Identified - The cause of the incident is now identified by our teams. Our teams are fully mobilized in working to fix the issue.

We will keep you updated of development in the resolution of this incident. In the meantime we apologize for any inconvenience.
Sep 10, 14:10 UTC
Update - An incident is in progress on our infrastructure.

Please be aware that this is currently affecting the availability of some services.

Here is detail for this incident :

Start time : 10/09/2024 11:24 UTC
Service impact : Some servers in rooms R823/825/827 are no longer responding.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Sep 10, 12:12 UTC
Investigating - We have detected an issue on our infrastucture. We will update informations when we will have more details.
Sep 10, 11:47 UTC
[RBX2/RBX4][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 10, 16:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:05 UTC
Scheduled - Start time : 10/09/2024 06:00 UTC
End time : 10/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Jan 15, 12:57 UTC
[GRA4][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 10, 15:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/09/2024 06:30 UTC
End time : 10/09/2024 15:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 9, 06:30 UTC
[Global][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 10, 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 10/09/2024 07:00 UTC
End time : 10/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Sep 5, 22:25 UTC
[VIN][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 10, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 10/09/2024 14:00 UTC
End time : 10/09/2024 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Sep 6, 21:39 UTC
[GRA3][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 10, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 10/09/2024 06:00 UTC
End time : 10/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 3, 12:47 UTC
[BHS8][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 10, 14:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/09/2024 11:00 UTC
End time : 10/09/2024 19:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 4, 19:27 UTC
[SYD][Network] - Network equipment homogenization
Completed - The scheduled maintenance has been completed.
Sep 10, 13:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure related to our LoadBalancer offer.

Start time : 10/09/2024 13:00 UTC
End time : 10/09/2024 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment to homogenize our network infrastructure.

Thank you for your understanding.
Sep 4, 17:22 UTC
[GRA1][Cooling System] - Rack G108B12
Completed - The scheduled maintenance has been completed.
Sep 10, 12:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 10/09/2024 06:30 UTC
End time : 10/09/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 10, 06:42 UTC
[WAW/AMS][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 10, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 10/09/2024 00:00 UTC
End time : 10/09/2024 02:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Sep 4, 17:06 UTC
[SBG3/SGP1][OVHcloud Connect] - Network equipment maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 01:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may temporarily affect availability.

Start time : 10/09/2024 00:00 UTC
End time : 10/09/2024 02:00 UTC
Service impact : Traffic disruption for a few seconds.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Aug 29, 21:28 UTC
Sep 9, 2024
[SBG3][Cooling System] - Rack S351B07
Completed - The scheduled maintenance has been completed.
Sep 9, 15:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 12:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 09/09/2024 09:19 UTC
End time : 12/09/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 9, 12:15 UTC
[RBX7][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 9, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 09/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 10, 22:34 UTC
[WAW][Network] - Backbone Maintenance Notification
Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
Sep 9, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 09/09/2024 14:00 UTC
End time : 09/09/2024 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Sep 6, 21:11 UTC
[RBX2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 9, 13:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 29, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:30 UTC
Scheduled - Start time : 09/09/2024 06:30 UTC
End time : 09/09/2024 11:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX2.
Dec 6, 21:44 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
[RBX7][Infrastructure] - Electrical background work
Completed - The maintenance has been postponed and will be re-scheduled.
A new post will be created when the new schedule has been validated.
Sep 6, 14:18 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 09/09/2024 06:00 UTC
End time : 09/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jun 10, 21:31 UTC
[WAW1][Cooling System] - Cooling system background work - Rack W16B13
Completed - The scheduled maintenance has been completed.
Sep 6, 12:05 UTC
Update - This maintenance will take longer than expected.
An update will be made when the work has been completed.
Sep 6, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 09:15 UTC
Scheduled - Please be advised that the maintenance work has been rescheduled.
Below the revised new calendar :
End time : 06/09/2024 06:00 UTC
End time : 06/09/2024 08:00 UTC
Service impact : Downtime on servers in this rack W16B13.
Sep 5, 09:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/09/2024 08:00 UTC
End time : 05/09/2024 10:00 UTC
Service impact : Downtime on servers in this rack W16B13.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in WAW

Thank you for your understanding.
Sep 4, 15:36 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 24/09/2024 08:00 UTC
End time : 24/09/2024 10:00 UTC
Service impact : Downtime on servers in this rack W16B13.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in WAW

Thank you for your understanding.
Aug 20, 22:24 UTC
[WAW1][Infrastructure] - Electrical background maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 6, 09:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure offer.

Start time : 06/09/2024 08:50 UTC
End time : 06/09/2024 10:00 UTC
Service impact : Some servers might be temporarily unavailable during the maintenance.
Service improvement : We are doing some electrical background work.

Thank you for your understanding.
Sep 6, 06:52 UTC
[WAW1][Infrastructure] - Electrical background maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 6, 08:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure offer.

Start time : 06/09/2024 07:00 UTC
End time : 06/09/2024 08:00 UTC
Service impact : None. Except in rare case, temporarily power loss during the maintenance.
Service improvement : We are doing some electrical background work.

Thank you for your understanding.
Sep 5, 19:56 UTC
Sep 5, 2024
[BHS2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 5, 18:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 16:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 04/09/2024 15:55 UTC
End time : 05/09/2024 19:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 4, 16:48 UTC
[GLOBAL][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 5, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Backbone.

Start time : 05/09/2024 07:00 UTC
End time : 05/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Sep 2, 21:38 UTC
[SGP][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 5, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 05/09/2024 14:00 UTC
End time : 05/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Aug 29, 20:47 UTC
[RBX1/4][Cooling System] - Cooling system background work
Completed - The scheduled maintenance has been completed.
Sep 5, 12:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 02/09/2024 06:00 UTC
End time : 06/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX1 and RBX4

Thank you for your understanding.
Sep 4, 07:24 UTC
[SBG3][Cooling System] - Rack S333A01
Completed - The scheduled maintenance has been completed.
Sep 5, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:04 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 05/09/2024 07:00 UTC
End time : 05/09/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 5, 08:03 UTC
[VIE][Network] - Backbone disruptions Notification
Resolved - Start Time : 04/09/2024 18:33 UTC
End Time : 05/09/2024 18:45 UTC
Service impact : Customers may have experienced network disruptions transiting through the Vienna backbone.
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Sep 5, 12:22 UTC
Monitoring - Start time : 04/09/2024 18:33 UTC
Service impact : Customers might have experienced network disruptions while transiting through the Vienna backbone
Ongoing actions : Monitoring
Our technical teams monitoring the incident.
Sep 4, 19:08 UTC
Investigating - An incident is in progress on our Backbone infrastructure.

It has temporarily affected the latency.

We are actively working to resolve this problem.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Here is detail for this incident :
Start time : 04/09/2024 18:33 UTC
Service impact : Customers may experience network disruptions transiting through the Vienna backbone.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Sep 4, 18:54 UTC
[GLOBAL][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 5, 11:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Backbone.

Start time : 05/09/2024 08:00 UTC
End time : 05/09/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Sep 3, 21:56 UTC
[WAW1][Cooling System] - Rack W16B14
Completed - The scheduled maintenance has been completed.
Sep 5, 09:29 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done.
Sep 5, 08:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:30 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/09/2024 05:30 UTC
End time : 05/09/2024 07:30 UTC
Service impact : The rack will be powered off for 2 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 4, 15:45 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/09/2024 08:00 UTC
End time : 23/09/2024 10:00 UTC
Service impact : Downtime on servers in this rack W16B14.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in WAW.

Thank you for your understanding.
Aug 20, 22:15 UTC
[GRA1][Infrastructure] - Electrical background work - Room G132
Completed - The scheduled maintenance has been completed.
Activities can resume.
Some of impacted servers need dedicated interventions. They will be process individually.
Sep 5, 06:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:00 UTC
Scheduled - As part of our hyper resiliency improvement program, maintenance is scheduled on our electrical infrastructure.

This will temporarily affect servers availability.

Start time : 05/09/2024 04:00 UTC
End time : 05/09/2024 07:00 UTC
Service impact : All servers will be unavailable during this maintenance.
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Aug 23, 12:56 UTC
[WAW1][OVHcloud Connect] - Network equipment maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 00:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may temporarily affect availability.

Start time : 05/09/2024 00:00 UTC
End time : 05/09/2024 02:00 UTC
Service impact : Traffic disruption for a few seconds.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Aug 29, 21:24 UTC
Sep 4, 2024
[WAW1][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 4, 16:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 12:37 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 04/09/2024 07:30 UTC
End time : 04/09/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 4, 12:36 UTC
[GRA1][Cooling System] - Rack G122A12
Completed - The scheduled maintenance has been completed.
Sep 4, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 04/09/2024 06:30 UTC
End time : 04/09/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 4, 07:41 UTC
[GRA1][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 4, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 04/09/2024 06:00 UTC
End time : 04/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 3, 12:42 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 4, 14:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 02/09/2024 09:00 UTC
End time : 04/09/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 30, 22:47 UTC
[ERI1][Cooling System] - Rack E105B02
Completed - The scheduled maintenance has been completed.
Sep 4, 11:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 04/09/2024 07:00 UTC
End time : 04/09/2024 09:00 UTC
Service impact : The rack will be powered off for 2 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 3, 16:37 UTC
[RBX8][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 4, 11:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 14:10 UTC
Scheduled - Start time : 03/09/2024 06:30 UTC
End time : 04/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX8.
Sep 3, 14:09 UTC
[SBG3][Cooling System] - Rack S345B06
Completed - The scheduled maintenance has been completed.
Sep 4, 09:11 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 06/09/2024 08:30 UTC
Sep 3, 08:33 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 03/09/2024 16:00 UTC
Sep 2, 09:43 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Sep 2, 08:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 16/08/2024 08:35 UTC
End time : 02/09/2024 08:35 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 16, 08:54 UTC
[SBG5][Cooling System] - Rack SBG0504A04C
Completed - The scheduled maintenance has been completed.
Sep 4, 07:39 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Sep 3, 18:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 11:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 03/09/2024 09:50 UTC
End time : 03/09/2024 18:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Sep 3, 11:44 UTC
[RBX8][Infrastructure] - Electrical background work
Completed - The current maintenance has been postponed and will be re-scheduled.
Sep 4, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:30 UTC
Scheduled - Start time : 04/09/2024 06:30 UTC
End time : 04/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX8.
Dec 6, 21:40 UTC
[MAD][Network] - Backbone incident notification
Resolved - Start Time : 03/09/2024 18:20 UTC
End Time : 04/09/2024 05:15UTC
Service impact : Our backbone in Madrid was temporarily unavailable. The network transit through Madrid was temporarily unavailable.
Root cause : A Fibercut caused the incident.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Sep 4, 06:58 UTC
Update - Dear customers, please be advised that repair works are underway and engineers are working to restore services as soon as possible. More updates to follow.
Sep 4, 02:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 21:23 UTC
Investigating - An incident is in progress on our Backbone offer. It has temporarily affected the availability.

We are actively working to resolve this problem.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Here is detail for this incident :

Start time : 03/09/2024 18:20 UTC
Service impact : Our backbone in Madrid is temporarly unavailable. The network transit through Madrid is temporarily unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Sep 3, 18:50 UTC
Sep 3, 2024
[CHI/PDX/DFW/DEN][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 3, 19:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 17:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect Latency.

Start time : 03/09/2024 17:00 UTC
End time : 03/09/2024 20:00 UTC
Service impact : Latency might be observed during the maintenance.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Aug 29, 21:00 UTC
[SYD1][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 3, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 03/09/2024 14:00 UTC
End time : 03/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Aug 29, 20:41 UTC
[LON][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 3, 13:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 03/09/2024 07:00 UTC
End time : 03/09/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Sep 2, 19:00 UTC
[RBX8][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 3, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 06:30 UTC
Scheduled - Start time : 03/09/2024 06:30 UTC
End time : 03/09/2024 12:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work in RBX8.
Dec 6, 21:35 UTC
[BHS][Infrastructure] - Electrical maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 3, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 12:00 UTC
Update - New start time : 03/09/2024 12:00 UTC
New end time : 03/09/2024 13:00 UTC
Service impact : Some servers might be unavailable for 30 minutes during the maintenance
Aug 22, 17:56 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our infrastructure.

Start time : 29/08/2024 11:00 UTC
End time : 29/08/2024 20:00 UTC
Service impact : Some servers might be unavailable for 30 minutes during the maintenance
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in BHS.

Thank you for your understanding.
Aug 20, 21:48 UTC
[ERI1/GRA1/LIM1][OVHcloud Connect] - Network equipment maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 02:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 03/09/2024 00:00 UTC
End time : 03/09/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Aug 29, 21:09 UTC
Sep 2, 2024
[GRA3][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Sep 2, 16:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 02/09/2024 06:00 UTC
End time : 02/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 26, 21:54 UTC
[WAW1][Infrastructure] - Electrical background UPS6T2
Completed - The scheduled maintenance has been completed.
Sep 2, 14:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:12 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure offer.

Start time : 01/09/2024 14:55 UTC
End time : 02/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Sep 1, 17:07 UTC
[SBG5][Cooling System] - Cooling system background work - Rack S504A04A
Completed - The scheduled maintenance has been completed.
Sep 2, 13:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 12:50 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 02/09/2024 11:20 UTC
End time : 02/09/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in rack S504A04A

Thank you for your understanding.
Sep 2, 12:46 UTC
[WAW1][Infrastructure] - Electrical background work
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Sep 2, 12:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 07:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 01/09/2024 12:00 UTC
End time : 02/09/2024 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 2, 07:11 UTC
Sep 1, 2024
[WAW1][Infrastructure] - Electrical background work UPS1b
Completed - The scheduled maintenance has been completed.
Sep 1, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 13:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 01/09/2024 13:15 UTC
End time : 01/09/2024 13:45 5UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Sep 1, 13:14 UTC
Aug 31, 2024
[RBX6][Cooling System] - Rack 46E18
Completed - The scheduled maintenance has been completed.
Aug 31, 12:02 UTC
Update - Please note the new end time for this maintenance:
End time : 31/08/2024 14:00 UTC
Aug 30, 16:47 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 30/08/2024 14:00 UTC
Aug 23, 12:48 UTC
Update - The current maintenance will take more time than expected.
Below you can find new information about the operation.

Start time : 07/08/2024 14:00 UTC
End time : 23/08/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement
Aug 16, 13:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 14:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 07/08/2024 14:00 UTC
End time : 16/08/2024 14:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 7, 14:27 UTC
Aug 30, 2024
[RBX6][Cooling System] - Rack 46C19
Completed - The scheduled maintenance has been completed.
Aug 30, 17:08 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 30/08/2024 15:00 UTC
Aug 23, 12:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:02 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 19/08/2024 14:00 UTC
End time : 26/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 20, 07:02 UTC
[RBX8][Cooling System] - Rack R831A18
Completed - The scheduled maintenance has been completed.
Aug 30, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 12:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 23/08/2024 12:00 UTC
End time : 30/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 23, 12:44 UTC
[SBG3][Cooling System] - Rack S335A02
Completed - The scheduled maintenance has been completed.
Aug 30, 15:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 07:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 02/08/2024 07:15 UTC
End time : 30/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 2, 07:40 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Aug 30, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 08/07/2024 06:00 UTC
End time : 30/08/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Jul 4, 20:55 UTC
[CA][Infrastructure] - Backbone Incident Notification
Resolved - Start time : 29/08/2024 18:05 UTC
End time : 29/08/2024 19:13 UTC
Service status: We would like to inform you that the incident has now been resolved and the situation is back to normal.
Root cause: It was due to a change made by one of our provider.
We thank you for your understanding and patience throughout this incident.
Aug 30, 10:11 UTC
Investigating - An incident is in progress on our infrastructure offer.
It has temporarily affected the latency.

Here is detail for this incident :

Start time : 29/08/2024 18:05 UTC
Service impact : You may experience some latency from EU and East coast America to Toronto.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Aug 29, 18:56 UTC
[RBX][Infrastructure] - Incident Notification
Resolved - Start time : 29/08/2024 06:14 UTC
End time : 30/08/2024 08:00 UTC
Root cause :It was due to a malfunction on a power supply.
We would like to inform you that the incident has now been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident.
Aug 30, 08:33 UTC
Update - We are pleased to inform that te power supply has returned to its nominal state.
Aug 30, 07:25 UTC
Monitoring - We are pleased to inform you that all affected servers are now operational.
Our teams are currently monitoring the situation.
Aug 29, 20:13 UTC
Update - We are pleased to inform you that the majority of the affected servers are now operational.
Our teams are working diligently to restore the remaining servers as soon as possible.
Aug 29, 15:53 UTC
Update - Our teams are currently undertaking the final switchover, which will have an impact on your service.
We will keep you informed of the situation as it progresses.
Aug 29, 13:32 UTC
Update - The electrical equipment has to be replaced before it can return to normal. Our teams are working with our energy suppliers to limit this temporary situation as much as possible.
Aug 29, 11:47 UTC
Identified - Our electrical back-up equipment has taken over and we are now on an emergency power supply.
Aug 29, 07:17 UTC
Update - An incident is in progress on our RBX insfrastructure.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

Here is detail for this incident :
Start time : 29/08/2024 06:14 UTC
Service impact : Electrical problem on our power supply.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Aug 29, 07:12 UTC
Investigating - We have detected an issue on our infrastucture. We will update informations when we will have more details.
Aug 29, 06:55 UTC
Aug 29, 2024
[SGP2][Network] - Network equipment harmonisation
Completed - The current maintenance has been postponed and will be re-scheduled..
Aug 29, 21:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 29/08/2024 14:00 UTC
End time : 29/08/2024 20:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment to harmonise our network infrastructure.

Thank you for your understanding.
Aug 22, 21:36 UTC
[SBG5][Cooling System] - Rack SBG0504A04C
Completed - The scheduled maintenance has been completed.
Aug 29, 15:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 12:54 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 29/08/2024 09:25 UTC
End time : 29/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 29, 12:53 UTC
[RBX1][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 29, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 29/08/2024 14:00 UTC
End time : 29/08/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Aug 23, 21:08 UTC
[SBG3][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Aug 29, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:13 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrasructure.

Start time : 27/08/2024 06:00 UTC
End time : 29/08/2024 14:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 27, 07:12 UTC
[GRA3][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Aug 29, 14:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 28/08/2024 06:00 UTC
End time : 29/08/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 26, 21:50 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Aug 29, 14:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 28/08/2024 06:00 UTC
End time : 29/08/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 27, 21:03 UTC
[FRA][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 29, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure

Start time : 29/08/2024 07:00 UTC
End time : 29/08/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Aug 26, 22:03 UTC
[GNB][Network] - DC incident notification
Resolved - Start Time : 28/08/2024 19:53 UTC
End Time : 28/08/2024 20:36 UTC
Further checks revealed that only our internal supervision network had been affected by this incident, and that there had been no impact on production services.
Aug 29, 09:37 UTC
Monitoring - No more impact is being observed since 20:36 UTC.
Our teams are currently monitoring the situation.
Aug 28, 21:11 UTC
Investigating - Start time : 28/08/2024 19:53 UTC
Service impact : Service interruption in Grenoble Datacenter.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Aug 28, 21:06 UTC
[GRA1][Network] - Network equipment harmonisation
Completed - The scheduled maintenance has been completed.
Aug 29, 03:43 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 29/08/2024 03:30 UTC
Aug 29, 02:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 29/08/2024 01:00 UTC
End time : 29/08/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment to harmonise our network infrastructure.

Thank you for your understanding.
Aug 22, 21:51 UTC
[BHS1/BOM1/FRA1][Network] - Network equipment maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 01:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 29/08/2024 00:00 UTC
End time : 29/08/2024 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Aug 23, 09:05 UTC
Aug 28, 2024
[SBG/MIL][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 28, 22:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 21:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Backbone infrastructure.

Start time : 28/08/2024 21:30 UTC
End time : 29/08/2024 02:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Aug 20, 23:00 UTC
[BHS8][Cooling System] - Cooling system background work - BHS0809A05C
Completed - The scheduled maintenance has been completed.
Aug 28, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 11:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Start time : 28/08/2024 11:30 UTC
End time : 28/08/2024 20:00 UTC
Service impact : None
Aug 22, 20:05 UTC
Update - The maintenance has been postponed and will be rescheduled.

New start time : 28/08/2024 11:30 UTC
New end time : 28/08/2024 20:00 UTC
Aug 22, 20:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 11:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 28/08/2024 11:30 UTC
End time : 28/08/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in BHS0809A05C

Thank you for your understanding.
Aug 20, 15:14 UTC
[GRA2][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Aug 28, 16:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 26/08/2024 07:00 UTC
End time : 28/08/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Aug 26, 09:24 UTC
[RBX8][Cooling System] - Rack R808L24
Completed - The scheduled maintenance has been completed.
Aug 28, 15:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 08:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 28/08/2024 06:00 UTC
End time : 28/08/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Aug 28, 08:51 UTC
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