OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[GRA/AMS/LIM][DNS] - DNS service incident notification
Incident
Report for Network & Infrastructure
Resolved
We would like to inform you that the incident on our DNS service has now been resolved.
Here is detail for this incident :
Start time : 08/07/2025 23:00 UTC
End time : 15/07/2025 14:37 UTC
Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 08/07/2025 23:00 UTC
End time : 15/07/2025 14:37 UTC
Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams are continuing to work on a fix to resolve the incident as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams are continuing to work on a fix to resolve the incident as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS/LIM regions.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam and Limburg regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam and Limburg regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our DNS service, which is causing temporary latency in the GRA/AMS regions.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/07/2025 23:00 UTC
Impacted Service(s) : Latency from the Graveline and Amsterdam regions to the DNS service.
Customers Impact : Customers using DNS from the Graveline and Amsterdam regions may experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.