Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
We are pleased to inform you that the incident affecting our Backbone has been resolved.
Start time : 03/09/2025 13:28 UTC End time : 03/09/2025 14:08 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2025 - 20:04 UTC
Monitoring
We would like to inform you that there has been an incident affecting our Backbone.
Service has been fully restored since 03/09/2025 14:08 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 03/09/2025 13:28 UTC Impacted Service(s) : There was latency increase in the LIM backbone infrastructure. Customers Impact : Customers may have experienced traffic disturbance to LIM two times with the following timestamps 13:28 to 13:30 UTC 14:05 to 14:08 UTC
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 03, 2025 - 14:57 UTC
This incident affected: Infrastructure || Backbone.