OVHcloud Network Status

Current status
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Pop Ashburn
Incident Report for Network & Infrastructure
We are experiencing a loss of signal on our Dark fiber between Baltimore and Washington.

We have contacted our provider and ask for them to investigate and correct the situation.


Date: 2019-03-07 22:21:51 UTC
Work is finished

Date: 2019-03-07 21:08:35 UTC
Our fiber is now repaired and services are restored.

We are waiting confirmation that the work is finished.

Date: 2019-03-07 15:39:14 UTC
The emergency maintenance has been complete.
OSP crews will now cut the cable and being working on repairs at that time.

Date: 2019-03-07 13:44:29 UTC
OSP techs are finishing up the final migrations now. All remaining circuits will have to be repaired for services to restore. Due to the large impact of the cable it may take longer that 07:30 CST to process the emergency maintenance . We will advise as soon as the maintenance has been complete. More updates to follow.

Date: 2019-03-07 08:35:44 UTC
crews remain onsite at this time working to get all services roll to new fiber to restore services

Date: 2019-03-07 05:49:52 UTC
Fibers between Ashburn and Newark are repaired.
Technicians are still working on Ashburn Beauharnois

Date: 2019-03-07 05:08:56 UTC
Current Update: splicing techs are still in the area continuing to work. They are not hands off yet.

Date: 2019-03-07 02:44:46 UTC
Our Provider OSP tech are continuing to perform OTDR testing in an effort to locate damage on this cable. As a temporary fix they are looking into a possible reroute to a different cable.

Date: 2019-03-07 01:22:57 UTC
Our Provider OSP tech are doing OTDR traces to pin-point the location.

Date: 2019-03-06 20:50:11 UTC
Moreover we isolated all the links between Ashburn and Newark, the traffic to Ashburn is currently going through Chicago

Date: 2019-03-06 20:23:24 UTC
we isolated Cogent, Equinix and Telefonica to avoid any saturation.
Posted Mar 06, 2019 - 20:18 UTC