OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU/APAC][Network] - Backbone Incident Notification
Incident
Report for Network & Infrastructure
Resolved
Start Time : 19/04/2024 18:00 UTC
End Time : 28/06/2024 12:00 UTC
Service impact : Customers may have experienced additional latency between EU and APAC.
Root cause : A fiber cut caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
End Time : 28/06/2024 12:00 UTC
Service impact : Customers may have experienced additional latency between EU and APAC.
Root cause : A fiber cut caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Update
We are continuing to work on a fix for this issue.
Update
Update: Multiple Fiber cuts on a submarine cable from one of our provider have been identified. Ship is already on site and repairs are ongoing.
The current estimated date of resolution is 28/06/2024.
The current estimated date of resolution is 28/06/2024.
Update
We are continuing to work on a fix for this issue.
Identified
Our technical teams are currently working with our provider to solve the incident.
Our supplier will be carry out operations to resolve the problem.
Our supplier will be carry out operations to resolve the problem.
Update
Our technical teams are currently working with our provider to solve the incident.
Update will be posted as significant progress is made.
Update will be posted as significant progress is made.
Investigating
Start time : 19/04/2024 18:00 UTC
Service impact : You may experienced additional latency between EU and APAC.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : You may experienced additional latency between EU and APAC.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Infrastructure || Backbone.