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We had an incident on Backbone offer which has now been resolved.
Here are some supplementary details :
Start time : 12/10/2026 11:00 UTC End time : 12/10/2026 14:00 UTC Impacted Service(s) : Increased latency on our backbone infrastructure. Customers Impact : Customers may have experienced increased latency and intermittent packet loss. Root Cause : This incident was caused by our provider.
We thank you for your understanding and patience throughout this incident.
Posted Oct 12, 2026 - 15:00 UTC
This incident affected: Infrastructure || Backbone.