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We had an incident on Infrastructure which has now been resolved.
Here are some supplementary details :
Start time : 11/05/2025 21:05 UTC End time : 11/05/2025 23:21 UTC Impacted Service(s) : An increase in the temperature of the racks in these rooms has caused some of the servers to reboot. Customers Impact : The cooling system was temporarily affected for some servers, which may result in downtime or reduced performance. Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2025 - 14:41 UTC
This incident affected: Infrastructure || LIM (LIM1).