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Start Time : 10/01/2023 21:45 UTC End Time : 11/01/2023 06:15 UTC Root cause : Our technical teams resolved the issue. All impacted services are now operational.
Posted Jan 11, 2023 - 09:09 UTC
Update
Our technical teams are still hand on the impacted services and investigating. There is a significant improvement of the issue since the last update.
Posted Jan 11, 2023 - 03:19 UTC
Identified
Our technical teams are hands on the issue. We are checking the whole vRack infrastructure. Investigations are still ongoing.
Posted Jan 11, 2023 - 00:44 UTC
Update
Update : Our network teams have identified the origin of the incident and the damage to the vrack is being resolved.
Posted Jan 11, 2023 - 00:06 UTC
Investigating
Start time : 10/01/2023 21:45 UTC Service impact : You may experience some perturbation. Ongoing actions : vRack diagnosis Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted Jan 10, 2023 - 23:08 UTC
This incident affected: Network Services || vRack Private Network.