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Start time : 05/02/2024 02:13 UTC End Time : 05/02/2024 10:26 UTC Root cause : fiber cut between MUM and SGP. All impacted services are now operational.
Posted Feb 05, 2024 - 16:01 UTC
Monitoring
The private network is now fully operational. Our teams are currently actively monitoring the situation to ensure a smooth return to normal. Update will be posted as significant progress is made.
Posted Feb 05, 2024 - 10:26 UTC
Identified
Service impact : All the network traffic from the YNM1 datacenter to other DCs is impacted. Ongoing actions :Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Feb 05, 2024 - 07:54 UTC
Monitoring
The network is now stable. Our teams continue to work on the issue. Update will be posted as significant progress is made.
Posted Feb 05, 2024 - 04:07 UTC
Investigating
Start time : 05/02/2024 02:13 UTC Service impact :All the network traffic from the YNM1 datacenter to other DC's is impacted. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Feb 05, 2024 - 03:07 UTC
This incident affected: Infrastructure || YNM (YNM1).