OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[BHS1/GRA1/RBX4/SBG3/SGP1/SYD3/YNM1/YYZ1][Network & Infrastructure] - OVHcloud Load Balancer incident notification

Incident Report for Network & Infrastructure

Resolved

We would like to inform you that the incident on our OVHcloud Load Balancer has now been resolved.

Here is detail for this incident :
Start time : 05/03/2025 16:23 UTC
End time : 05/03/2025 16:35 UTC
Impacted Service : A reset of connection on existing traffic has been observed between 16:36:18 UTC and 16:37:23 UTC.
Customers Impact : Some customers had temporarily lost their connection to our Loadbalancer between 16:36:18 UTC and 16:37:23 UTC.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 05, 2025 - 17:09 UTC

Investigating

We are currently experiencing an event affecting our Network offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 05, 2025 - 16:50 UTC
This incident affected: Network Services || OVHcloud Load Balancer.