Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
We had an incident on Backbone offer between SGP and SYD which has now been resolved.
Here are some supplementary details :
Start time : 23/02/2026 13:57 UTC End time : 23/02/2026 14:36 UTC Impacted Service(s) : Link between SYD and SGP was unstable. Customers Impact : Latency could have been observed on the customer side. Root Cause : This incident was caused by our provider.
We thank you for your understanding and patience throughout this incident.
Posted Feb 23, 2026 - 15:46 UTC
This incident affected: Infrastructure || Backbone.