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A flap has been experienced the 05/09/2024 14:09 UTC that lasted 1 second. No more perturbations have been observed since. Our teams are currently monitoring the link.
Posted Sep 05, 2024 - 15:13 UTC
Update
Please be advised that you may experience micro flaps once a week. Our teams are developing a solution. Updates will be provided as soon as significant progress is made.
Posted Aug 28, 2024 - 15:11 UTC
Update
You may have experienced flaps on 01/08/2024 between Chicago and Portland. The first flap was at 08:52 UTC and lasted 20 seconds. The second flap was at 18:48 UTC and lasted 5 seconds. Since then, the link is stable. We are currently monitoring the situation.
Posted Aug 07, 2024 - 16:33 UTC
Monitoring
Our technical teams with our provider solved the issue. Service is now fully restored. We are currently monitoring the situation.
Posted Jul 17, 2024 - 13:13 UTC
Update
Loss has been experienced between Chicago and Portland from 16/07/2024 05:06 UTC to 16/07/2024 09:53 UTC. No increase in latency observed. Our technical teams are still working with our provider to solve the incident. Update will be posted as significant progress is made.
Posted Jul 16, 2024 - 11:57 UTC
Identified
You may have experience micro flap between Chicago and Portland. Our technical teams are still working on the issue. Update will be posted as significant progress is made.
Posted Jul 09, 2024 - 15:28 UTC
Update
A flap has been experienced the 27/06/2024 03:20 UTC that lasted 2 seconds. No more perturbations have been observed since. Our teams are currently monitoring the link.
Posted Jun 27, 2024 - 14:15 UTC
Monitoring
Start time : 01/05/2024 00:00 UTC Ongoing actions : Monitoring No network perturbation were observed over a week. We continue to monitor the link for the time being.
Posted Jun 26, 2024 - 15:59 UTC
Investigating
Start time : 01/05/2024 00:00 UTC Service impact : You may have experienced micro flap between Chicago and Portland. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jun 20, 2024 - 15:09 UTC
This incident affects: Infrastructure || Backbone.