OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[MRS][Network] - Backbone latencies
Incident
Report for Network & Infrastructure
Resolved
Start Time : 19/10/2022 01:00 UTC
End Time : 20/10/2022 07:00 UTC
Service status :Our technical teams resolved the issue. All impacted services are now operational.
End Time : 20/10/2022 07:00 UTC
Service status :Our technical teams resolved the issue. All impacted services are now operational.
Update
Please be advised that work is still ongoing. Our provider has spliced part of the fibers and are still working on the rest. Our Field Engineer is assisting them in order to make the process faster and accurate. No ETR can be provided yet.
Update
Update : The welding is still going on and will continue during the night.
Update
Update : The provider's teams have installed the new splice boxes and are currently welding them.
Update
Update : The provider's teams have identified the location of the outage. The provider's technicians are sent to identify the precise location and nature of the fault.
Identified
Start time : 19/10/2022 01:00 UTC
Service impact : The traffic is currently rerouted in part which causes more latency and saturation on the traffic coming from Marseille to OVHcloud Datacenters.
Root cause : A fiber cut has been detected between Marseille and Paris.
Ongoing actions : Our team located the fiber cut. An intervention is on site to address the issue.
Service impact : The traffic is currently rerouted in part which causes more latency and saturation on the traffic coming from Marseille to OVHcloud Datacenters.
Root cause : A fiber cut has been detected between Marseille and Paris.
Ongoing actions : Our team located the fiber cut. An intervention is on site to address the issue.
Investigating
Start time : 19/10/2022 01:00 UTC
Service impact : The traffic is currently rerouted in part which causes more latency and saturation on the traffic coming from Marseille to OVHcloud Datacenters.
Root cause : A fiber cut has been detected between Marseille and Paris.
Ongoing actions : Our teams are currently working on the issue to solve the incident. Update will be posted as significant progress is made.
Service impact : The traffic is currently rerouted in part which causes more latency and saturation on the traffic coming from Marseille to OVHcloud Datacenters.
Root cause : A fiber cut has been detected between Marseille and Paris.
Ongoing actions : Our teams are currently working on the issue to solve the incident. Update will be posted as significant progress is made.
This incident affected: Infrastructure || Backbone.