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We would like to inform you that we had an incident on our Network Core service. This incident has now been resolved.
Here is detail for this incident : Start time : 15/05/2025 19:52 UTC End time : 15/05/2025 19:57 UTC Impacted Service(s) : Access to the servers in the RBX datacenter was unavailable from other datacenters. Customers Impact : Some customers were temporarily unable to access their servers located in RBX datacenter from another datacenters. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted May 15, 2025 - 20:48 UTC
This incident affected: Infrastructure || Network Core.