OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[MAD][Network] - Backbone Incident Notification - Madrid Pop

Incident Report for Network & Infrastructure

Resolved

We are pleased to inform you that the incident affecting our Network offering has been resolved.

Start time : 12/05/2026 13:00 UTC
End time : 12/05/2026 13:47 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 13:58 UTC

Update

We are pleased to inform you that the incident affecting our Network offering has been resolved.

Start time : 12/05/2026 13:00 UTC
End time : 12/05/2026 13:47 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 13:57 UTC

Investigating

We are currently experiencing an incident affecting our Network offering, which is causing temporary latencies in Madrid.
Please find the details:
Start time : 12/05/2026 13:00 UTC
Service impact : Customer may impact production traffic. Some destinations may experience increased latency or become inaccessible.
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.
We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted May 12, 2026 - 13:16 UTC
This incident affected: Infrastructure || Backbone.