OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[HIL][Backbone] - Packet loss incident notification
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Backbone offering has been resolved.
Start time : 30/05/2026 12:00 UTC
End time : 30/05/2026 13:30 UTC
Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/05/2026 12:00 UTC
End time : 30/05/2026 13:30 UTC
Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 30/05/2026 13:30 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 30/05/2026 12:00 UTC
Impacted Service(s) : Packet loss was observed on our Hillsboro datacenter.
Customers Impact : Customers who have services in our datacenter located in Hillsboro or trying to access their services in Hillsboro from another OVHcloud datacenter have experienced some packet loss.
Root Cause : This incident is caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 30/05/2026 12:00 UTC
Impacted Service(s) : Packet loss was observed on our Hillsboro datacenter.
Customers Impact : Customers who have services in our datacenter located in Hillsboro or trying to access their services in Hillsboro from another OVHcloud datacenter have experienced some packet loss.
Root Cause : This incident is caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.