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Start time : 25/07/2024 20:11 UTC End time : 25/07/2024 22:20 UTC Service impact : The situation is back to normal, the service is running nominally. Service impact :It was due to a malfunction on a power supply.
Posted Jul 25, 2024 - 22:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 25, 2024 - 20:55 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 25, 2024 - 20:52 UTC
Investigating
Start time : 25/07/2024 20:11 UTC Service impact : Some customers are facing degradations on their service Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 25, 2024 - 20:51 UTC
This incident affected: Infrastructure || ERI (ERI1).