OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Infrastructure] - Backbone incident notification
Incident
Report for Network & Infrastructure
Postmortem
On October 30th 2024 13:23 UTC, OVHcloud identified a network incident affecting its services.
Our teams were fully mobilized to analyzed the situation. They identified an issue in a network configuration mistakenly pushed by one of our peering partner. We immediately reconfigured our network routes to restore traffic. At 13:38 UTC the same day, traffic was restored and all services came back online shortly after.
We extend our apologies to our impacted customers.
Resolved
All reported impacted network&services are operational.
Start time : 30/10/2024 13:23 UTC
End time : 30/10/2024 13:40 UTC
We thank you for your understanding and patience throughout this incident
Start time : 30/10/2024 13:23 UTC
End time : 30/10/2024 13:40 UTC
We thank you for your understanding and patience throughout this incident
Identified
A fix has been implemented.
Most of the impacted network & services are operational anew.
We are hard working on remaining ones.
Most of the impacted network & services are operational anew.
We are hard working on remaining ones.
Investigating
An incident is in progress on our backbone infrastructure.
Here is detail for this incident :
Start time : 30/10/2024 13:23 UTC
Service impact : You might experienced instabilities reaching our network & services.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 30/10/2024 13:23 UTC
Service impact : You might experienced instabilities reaching our network & services.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Infrastructure || Backbone.