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Start time : 29/08/2024 18:05 UTC End time : 29/08/2024 19:13 UTC Service status: We would like to inform you that the incident has now been resolved and the situation is back to normal. Root cause: It was due to a change made by one of our provider. We thank you for your understanding and patience throughout this incident.
Posted Aug 30, 2024 - 10:11 UTC
Investigating
An incident is in progress on our infrastructure offer. It has temporarily affected the latency.
Here is detail for this incident :
Start time : 29/08/2024 18:05 UTC Service impact : You may experience some latency from EU and East coast America to Toronto. Ongoing actions : Investigating Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Aug 29, 2024 - 18:56 UTC
This incident affected: Infrastructure || Backbone.