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Start Time : 13/07/2022 04:45 UTC End Time : 15/07/2022 23:00 UTC Service impact : All the 3 fibers out of 3 are repaired, the traffic is back. Root cause : Incident caused by a fiber cut.
Posted Jul 16, 2022 - 15:18 UTC
Identified
Update : Our teams have seen with the provider, 2 fibers out of 3 are repaired, the provider's teams are still on the ground to repair the last impacted fiber.
Posted Jul 15, 2022 - 09:30 UTC
Investigating
Start time : 13/07/2022 04:45 UTC Service impact : A fiber cut is occuring between Chicago and Beauharnois. An increase of latency between Canada and Usa may appear Ongoing actions : The fiber cut is being treated by our teams
Posted Jul 13, 2022 - 06:24 UTC
This incident affected: Infrastructure || Backbone.