OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[MRS/SGP][Backbone] - Degraded backbone
Incident
Report for Network & Infrastructure
Resolved
Start Time : 07/06/2022 12:24 UTC
End Time : 07/06/2022 15:00 UTC
Service impact : The original cause has now been fixed by our partner. The connectivity has been fully restored and rollback is terminated. Latency is back to optimal.
Root cause : Upon further investigation, our Network OPERATION teams advised that the fault was related to our partner fiber cuts.
End Time : 07/06/2022 15:00 UTC
Service impact : The original cause has now been fixed by our partner. The connectivity has been fully restored and rollback is terminated. Latency is back to optimal.
Root cause : Upon further investigation, our Network OPERATION teams advised that the fault was related to our partner fiber cuts.
Identified
Update : Problem is identified, Network OPERATIONS team are working with the Telco provider to accelerate the links restauration. The teams are still working on traffic rerouting.
Root cause : Partner fiber cuts.
Root cause : Partner fiber cuts.
Update
Update : Our teams are working to solve the problem. A rerouting of the traffic is underway.
Update
We are continuing to investigate this issue.
Investigating
Start time : 07/06/2022 12:24 UTC
Service impact : Backbone links between Marseille and Singapore are currently down
Ongoing actions : Our teams are currently working to solve the problem
Service impact : Backbone links between Marseille and Singapore are currently down
Ongoing actions : Our teams are currently working to solve the problem
This incident affected: Infrastructure || Backbone.