OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[BHS/MTL][Network] - Backbone Incident Notification.
Incident Report for Network & Infrastructure
Resolved
Start Time : 25/08/2024 22:05 UTC
End Time : 27/08/2024 04:15 UTC
Root cause : This incident was due to harware issue.
Our technical teams resolved the issue. All impacted services are now operational.

We thank you for your understanding and patience throughout this incident.
Posted Aug 27, 2024 - 04:21 UTC
Monitoring
There is no longer latency. We are continuing to work on resolving this problem.
Posted Aug 26, 2024 - 08:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 26, 2024 - 07:39 UTC
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Aug 26, 2024 - 03:33 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 26, 2024 - 02:14 UTC
Update
Customers may face some low latency.
Posted Aug 26, 2024 - 02:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2024 - 22:44 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 25, 2024 - 22:42 UTC
Investigating
An incident is in progress on our Backbone offer. It has temporarily affected the latency.

We are actively working to resolve this problem.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Here is detail for this incident :

Start time : 25/08/2024 22:05UTC
Service impact : Some customers may face some latency.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Aug 25, 2024 - 22:42 UTC
This incident affected: Infrastructure || Backbone.