OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GSW][Network] - Backbone incident notification
Incident
Report for Network & Infrastructure
Resolved
Start time : 03/08/2024 11:21 UTC
End time : 03/08/2024 14:50 UTC
Service impact : The situation is back to normal, the service is running nominally.
In the event of a malfunction, customers should not hesitate to contact OVHCLOUD's 24/7 support.
Root cause : It was due to an electrical issue in GlobalSwitch DC, it impacted our backbone located in this datacenter
End time : 03/08/2024 14:50 UTC
Service impact : The situation is back to normal, the service is running nominally.
In the event of a malfunction, customers should not hesitate to contact OVHCLOUD's 24/7 support.
Root cause : It was due to an electrical issue in GlobalSwitch DC, it impacted our backbone located in this datacenter
Update
The services are getting operational. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Start time : 03/08/2024 11:21 UTC
Service impact : You may experience increased latency to communicate with your services.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Thank you for your understanding.
Service impact : You may experience increased latency to communicate with your services.
Ongoing actions : Investigating
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Thank you for your understanding.
This incident affected: Infrastructure || Backbone.