Our equipment on the scene is off-line. We are looking for the reason of the problem.
Date: 2010-07-03 15:08:39 UTC The card #1 is out of service and seems to be behind the crashing of the whole chassis. We have restarted the router on the card #2 only. The service is now recovered. We will organise the replacement of the failing card with a spare.
Date: 2010-07-03 15:06:08 UTC The tech is on the scene for the diags. It is a hardware pb on the router.
Date: 2010-07-03 15:05:21 UTC A tech is in his way for the site. Much information is to follow.