[YNM1][Infrastructure] - Datacenter connectivity

Incident Report for Network & Infrastructure

Update

We are currently investigating an incident affecting our Infrastructure offering, which is causing temporary availability issue in the YNM1.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC
Impacted Service(s) : We are currently experiencing a network backbone incident that is affecting the connectivity of our data center.
Customers Impact : Some customers may experience difficulties accessing their services on the YNM1 DC.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Apr 18, 2026 - 19:14 UTC

Investigating

We are currently experiencing an event affecting our Infrastructure offer.

Start time : 18/04/2026 17:06 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Apr 18, 2026 - 17:23 UTC

This incident affects: Infrastructure || YNM (YNM1).