OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM][Network & Infrastructure] - Public and vRack network incident notification
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Backbone offering has been resolved.
Start time : 15/10/2026 22:10 UTC
End time : 15/10/2026 22:54 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 15/10/2026 22:10 UTC
End time : 15/10/2026 22:54 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 15/10/2026 22:54 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 15/10/2026 22:10 UTC
Impacted Service(s) : The public and Vrack Network may have temporarily experienced packet loss or increased latency.
Customers Impact : Some customers with services hosted in the LIM datacenter may have experienced packet loss and increased latency when accessing their services through the FRA-LIM and AMS links.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 15/10/2026 22:10 UTC
Impacted Service(s) : The public and Vrack Network may have temporarily experienced packet loss or increased latency.
Customers Impact : Some customers with services hosted in the LIM datacenter may have experienced packet loss and increased latency when accessing their services through the FRA-LIM and AMS links.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Backbone infrastructure, which is causing temporary packet loss and latency issues in the LIM datacenter.
Please find the details of this incident below :
Start time : 15/10/2026 22:10 UTC
Impacted Service(s) : The public and Vrack Network may temporarily experience packet loss or increased latency.
Customers Impact : Some customers with services hosted in LIM datacenter may experience packet loss and increased latency when accessing their services through the FRA-LIM and AMS links.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 15/10/2026 22:10 UTC
Impacted Service(s) : The public and Vrack Network may temporarily experience packet loss or increased latency.
Customers Impact : Some customers with services hosted in LIM datacenter may experience packet loss and increased latency when accessing their services through the FRA-LIM and AMS links.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.