[EU][Network] - Backbone

Incident Report for Network & Infrastructure

Resolved

Start time : 17/02/2022 14:00 UTC
End Time : 18/02/2022 05:17 UTC
Status : Resolved

Posted Feb 18, 2022 - 05:26 UTC

Monitoring

Ongoing actions : All services are back to normal and we no longer observe any service degradation. The situation remains under monitoring and our teams are working on the analysis

Posted Feb 17, 2022 - 16:33 UTC

Update

Ongoing actions : The isolation ended, operations remain in progress. Services are gradually coming back to normal. Network OPERATIONS team is working on the analysis. We will keep you informed on the progress.

Posted Feb 17, 2022 - 15:29 UTC

Update

Ongoing actions : The problem is localized and isolations have started, operations remain in progress. Network OPERATIONS team is mobilized to restore the service as soon as possible.

Posted Feb 17, 2022 - 15:05 UTC

Identified

Start time : 17/02/2022 14:00 UTC
Service impact : OVHCloud Network OPERATIONS team has detected services degradation over europeen backbone. Some services might be unreachable.
Ongoing actions : The problem is localized and operations are in progress. Our teams are mobilized to restore the service as soon as possible.

Posted Feb 17, 2022 - 14:36 UTC

Investigating

Start time : 17/02/2022 14:00 UTC
Service impact : OVHCloud Network OPERATIONS team has detected services degradation over europeen backbone. Some services might be unreachable.
Ongoing actions : Our teams are currently working to solve the problem.
We apologize for the inconvenience

Posted Feb 17, 2022 - 13:42 UTC