OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[DE][Backbone] - Network Incident Notification
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Backbone offering has been resolved.
Start time : 15/08/2026 03:09 UTC
End time : 16/08/2026 14:30 UTC
Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 15/08/2026 03:09 UTC
End time : 16/08/2026 14:30 UTC
Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update: The provider has completed the restoration.
Ongoing Actions: Our teams are currently performing post-restoration checks.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update: The provider has completed the restoration.
Ongoing Actions: Our teams are currently performing post-restoration checks.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer on the specific DE region.
Here are some supplementary details :
Start time : 15/08/2026 03:09 UTC
Impacted Service(s) : Increased latency is currently impacting the service due to a network issue.
Customers Impact : Some customers may experience network-related latency when accessing the service.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 15/08/2026 03:09 UTC
Impacted Service(s) : Increased latency is currently impacting the service due to a network issue.
Customers Impact : Some customers may experience network-related latency when accessing the service.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Backbone offering, which is causing temporary latency issue in the DE region.
Here are some supplementary details :
Start time : 15/08/2026 03:09 UTC
Impacted Service(s) : Increased latency is currently impacting the service due to a network issue.
Customers Impact : Some customers may experience network-related latency when accessing the service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 15/08/2026 03:09 UTC
Impacted Service(s) : Increased latency is currently impacting the service due to a network issue.
Customers Impact : Some customers may experience network-related latency when accessing the service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.