Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
We are pleased to inform you that the incident affecting our Backbone offering has been resolved.
Start time : 02/06/2026 07:26 UTC End time : 02/06/2026 13:45 UTC Root Cause : This incident was caused by our provider.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 02, 2026 - 13:51 UTC
Investigating
We are currently investigating an incident affecting our Backbone, which is causing temporary latency issue in the APAC region.
Here are some supplementary details :
Start time : 02/06/2026 07:26 UTC Impacted Service(s) : The backbone is currently experiencing a traffic disruption between Sydney and Mumbai. Customers Impact : Customers may experience increased latency and intermittent packet loss. Ongoing Actions : The provider’s teams are currently investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 02, 2026 - 09:42 UTC
This incident affected: Infrastructure || Backbone.