OVHcloud Network Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[RBX8][Network] - Public Network R833B11 - R833B10 - R833B12 incident notification
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Network Services vRack offering which was causing temporary availability issue in the specific rack R833B12 - R833B11 and R833B10 has been resolved.
Start time : 06/08/2025 13:00 UTC
End time : 07/08/2025 12:30 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 06/08/2025 13:00 UTC
End time : 07/08/2025 12:30 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams are continuing to fix the last remaining affected servers in the rack R833B11
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams are continuing to fix the last remaining affected servers in the rack R833B11
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Servers in the rack R833B10 and R833B12 are operational again.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our team is working to fix remaining servers in the rack R833B11.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Servers in the rack R833B10 and R833B12 are operational again.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our team is working to fix remaining servers in the rack R833B11.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Some servers in the rack R833B10 and R833B12 are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Some servers in the rack R833B10 and R833B12 are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific rack R833B12 - R833B11 and R833B10.
Here are some supplementary details :
Start time : 06/08/2025 13:00 UTC
Impacted Service(s) : Public and Vrack netwok is temporarily unreachable for servers located in R833B12 - R833B11 and R833B10.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here are some supplementary details :
Start time : 06/08/2025 13:00 UTC
Impacted Service(s) : Public and Vrack netwok is temporarily unreachable for servers located in R833B12 - R833B11 and R833B10.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Network Services || vRack Private Network.