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We would like to inform you that an incident occurred on our US backbone infrastructure between Atlanta and Dallas. This incident has now been resolved.
Please find the details of this incident below : Start time : 05/10/2026 16:51 UTC End time : 05/10/2026 17:14 UTC Impacted Service(s) : Link between Atlanta and Dallas backbone infrastructure was unstable. Customers Impact : Customers may have experienced packet loss and increased latency when accessing their services passing through Atlanta and Dallas. Root Cause : This incident was caused by our Provider.
We thank you for your understanding and patience throughout this incident.
Posted Oct 05, 2026 - 19:24 UTC
This incident affected: Infrastructure || Backbone.