Get webhook notifications whenever Network & Infrastructure creates an incident, updates an incident, resolves an incident or changes a component status.
We would like to inform you that the incident on our Backbone infrastructure has now been resolved.
Here is detail for this incident : Start time : 28/05/2025 16:50 UTC End time : 28/05/2025 17:24 UTC Root Cause :A malfunction has been detected on our provider infrastructure.
We thank you for your understanding and patience throughout this incident.
Posted May 29, 2025 - 13:12 UTC
Investigating
An incident is in progress on our Network in LIM/FRA, customers in the impacted zone may face some difficulties. Please find the details: Start time : 28/05/2025 16:50 UTC Service impact : Somes latency and loss is being observed on the Backbone of Limburg and Frankfurt. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted May 28, 2025 - 17:03 UTC
This incident affected: Infrastructure || Backbone.