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Start time : 30/05/2023 08:32 UTC End time : 01/06/2023 06:30 UTC Root cause : Incident due to operations in progress on side of our provider. Latency increased from 100ms to 300ms during the incident. Now latency is back to normal
Posted Jun 01, 2023 - 07:00 UTC
Identified
Start time : 30/05/2023 08:32 UTC Service impact : Latency increase APAC and Europe/NA. Root cause : Incident due to operations in progress on side of our provider. Ongoing actions : We are working with our provider to restore the service.
Posted May 30, 2023 - 09:34 UTC
Investigating
Start time : 30/05/2023 08:32 UTC Service impact : We are facing latency increase in APAC and Europe/NA.. Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
Posted May 30, 2023 - 08:55 UTC
This incident affected: Infrastructure || Backbone.