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We would like to inform you that the incident in SBG/MIL/ZUR Backbone infrastructure has now been resolved.
Here is detail for this incident : Start time : 26/05/2025 20:00 UTC End time : 27/05/2025 21:38 UTC Root Cause : This incident was a technical issue with one of our upstream providers.
We thank you for your understanding and patience throughout this incident.
Posted May 28, 2025 - 01:08 UTC
Investigating
An incident is in progress on our Network in SBG/MIL/ZUR, customers in the impacted zone may face some difficulties. Please find the details: Start time : 26/05/2025 20:00 UTC Service impact : Some latency is being observed on the Backbone to Milan and Zurich Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted May 27, 2025 - 15:31 UTC
This incident affected: Infrastructure || Backbone.