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We would like to inform you that the incident on RBX7 has now been resolved.
Here is detail for this incident : Start time : 10/04/2025 01:59 UTC End time : 10/04/2025 05:36 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 10, 2025 - 05:40 UTC
Identified
An incident is in progress on our Network in RBX7, customers in the impacted zone may face some difficulties. Please find the details: Start time : 10/04/2025 01:59 UTC Service impact : vRack network is temporarily unavailable for some servers located in RBX7 . Root cause : Network equipment issue. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Apr 10, 2025 - 02:45 UTC
This incident affected: Network Services || vRack Private Network.