OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[APAC][Backbone] - Network instabilities between SGP and SYD
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Backbone offer has been resolved.
Start time : 14/08/2025 03:32 UTC
End time : 15/08/2025 09:10 UTC
Root Cause : This incident was caused by a network issue from a provider.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 14/08/2025 03:32 UTC
End time : 15/08/2025 09:10 UTC
Root Cause : This incident was caused by a network issue from a provider.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer in SGP and SYD regions.
Here are some supplementary details :
Start time : 14/08/2025 03:32 UTC
Impacted Service(s) : There is a latency increase between SGP and SYD backbone infrastructure.
Customers Impact : Some customers in the SGP and SYD regions may experience latency issues.
Root Cause : This incident is caused by an issue on our provider side.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 14/08/2025 03:32 UTC
Impacted Service(s) : There is a latency increase between SGP and SYD backbone infrastructure.
Customers Impact : Some customers in the SGP and SYD regions may experience latency issues.
Root Cause : This incident is caused by an issue on our provider side.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.