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We would like to inform you that the incident on rack B714B04 has now been resolved.
Here is detail for this incident : Start time : 07/06/2025 16:36 UTC End time : 07/06/2025 16:45 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 07, 2025 - 16:50 UTC
Identified
An incident is in progress on our Network in BHS7, customers in the specific rack B714B04 may face some difficulties. Please find the details:
Start time : 07/06/2025 16:36 UTC Service impact : Public netwok is temporarily unreachable for servers located in B714B04. Root cause : Network equipment issue. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Jun 07, 2025 - 16:42 UTC
This incident affected: Network Services || vRack Private Network.