OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[FR][Internet Access] - internet access incident notification
Incident
Report for Network & Infrastructure
Resolved
We would like to inform you that the incident on Internet Access offering has now been resolved.
Here is detail for this incident :
Start time : 22/01/2025 13:19 UTC
End time : 22/01/2025 13:50 UTC
Impacted Service : Availability
Customers Impact : Some xDSL and FTTH internet access were temporarily unavailable.
Root cause : Maintenance on an optical link revealed a configuration issue on our network equipment.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 22/01/2025 13:19 UTC
End time : 22/01/2025 13:50 UTC
Impacted Service : Availability
Customers Impact : Some xDSL and FTTH internet access were temporarily unavailable.
Root cause : Maintenance on an optical link revealed a configuration issue on our network equipment.
We thank you for your understanding and patience throughout this incident.
Investigating
We are currently experiencing an incident impacting our Internet Access offer.
Start time : 22/01/2025 13:12 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 22/01/2025 13:12 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Internet Access || ADSL, Internet Access || FTTH, and Internet Access || SDSL.