OVHCloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
th2-1-a9
Scheduled Maintenance Report for Network & Infrastructure
Completed
We have some instability on this router.

We are investigating


Update(s):

Date: 2017-11-17 04:06:33 UTC
After a few hours, the router seems stable.
we will keep monitoring it

Date: 2017-11-17 01:37:19 UTC
It seems ok for the moment with this linecard. We reactivated all the ports on the router.
We put back the router in production except the VOiP, the xDSL (routed via Gsw-1-a9) and FranceIX.


Date: 2017-11-17 00:16:43 UTC
The first step failed
We insert another linecard in the chassis

Date: 2017-11-17 00:15:30 UTC
Action plan
------------
We planned a maintenance on Nov 17th around 1AM Paris time to do the following actions:
1) reseat the linecard 0/1/CPU0 and see if both the interface and HDD errors are gone
2) if the problem is still present, re-insert another card in the chassis (as the issue was not hardware related)


Date: 2017-11-16 06:38:45 UTC
We have isolated the router because we still have strange behavior

Date: 2017-11-16 04:00:58 UTC
After an investigation with the Cisco TAC, we've found that one linecard has an issue. We are going to proceed with an RMA



Date: 2017-11-16 02:00:12 UTC
We are isolating the router and we are going to open a ticket to Cisco

Date: 2017-11-16 01:39:02 UTC
It seems that the router is not responding.

We decided to reboot it and open a ticket to our vendor
Posted Nov 16, 2017 - 01:23 UTC