Date: 2017-11-17 04:06:33 UTC After a few hours, the router seems stable.
we will keep monitoring it
Date: 2017-11-17 01:37:19 UTC It seems ok for the moment with this linecard. We reactivated all the ports on the router.
We put back the router in production except the VOiP, the xDSL (routed via Gsw-1-a9) and FranceIX.
Date: 2017-11-17 00:16:43 UTC The first step failed
We insert another linecard in the chassis
Date: 2017-11-17 00:15:30 UTC Action plan
We planned a maintenance on Nov 17th around 1AM Paris time to do the following actions:
1) reseat the linecard 0/1/CPU0 and see if both the interface and HDD errors are gone
2) if the problem is still present, re-insert another card in the chassis (as the issue was not hardware related)
Date: 2017-11-16 06:38:45 UTC We have isolated the router because we still have strange behavior
Date: 2017-11-16 04:00:58 UTC After an investigation with the Cisco TAC, we've found that one linecard has an issue. We are going to proceed with an RMA
Date: 2017-11-16 02:00:12 UTC We are isolating the router and we are going to open a ticket to Cisco
Date: 2017-11-16 01:39:02 UTC It seems that the router is not responding.
We decided to reboot it and open a ticket to our vendor