OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[US][Backbone] Network Incident Notification
Incident
Report for Network & Infrastructure
Resolved
Start Time : 10/10/2024 04:28 UTC
End Time : 11/10/2024 08:37 UTC
Root cause : Our provider has resolved the incident.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End Time : 11/10/2024 08:37 UTC
Root cause : Our provider has resolved the incident.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
The situation has clearly improved on the US Backbone since 07h20 UTC.
Update
The operator is continuing to work on this issue.
Identified
An operator maintenance is currently underway
Update
An incident is in progress on our Backbone infrastructure.
Please be aware that this is currently affecting the latency.
Here is detail for this incident :
Start time : 10/10/2024 04:28 UTC
Service impact : Customers are experiencing network latencies transiting through the backbone from Dallas, Washington, Chicago and San José. It is due to an incident declared at our provider.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the latency.
Here is detail for this incident :
Start time : 10/10/2024 04:28 UTC
Service impact : Customers are experiencing network latencies transiting through the backbone from Dallas, Washington, Chicago and San José. It is due to an incident declared at our provider.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Investigating
We have detected an issue on our infrastructure. We will update informations when we will have more details.
Start time : 10/10/2024 04:28 UTC
Start time : 10/10/2024 04:28 UTC
This incident affected: Infrastructure || Backbone.