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We would like to inform you that an incident affected our Infrastructure offering. This incident has since been resolved.
Please find the details of this incident below :
Start time : 04/11/2026 13:37 UTC End time : 04/11/2026 14:00 UTC Impacted Service(s) : Increased latency was observed on the link between US and SYD. Customers Impact : Customers may have experienced increased latency when accessing their services passing from US and SYD. Root Cause : This incident was caused by our provider.
We thank you for your understanding and patience throughout this incident.
Posted Nov 04, 2026 - 14:34 UTC
This incident affected: Infrastructure || Backbone.