OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX3][Infrastructure] - Room R41- R43 - R46 Incident Notification
Incident
Report for Network & Infrastructure
Resolved
We are pleased to inform you that the incident affecting our Infrastructure in the specific rooms R41- R43 and R46 has been resolved.
Start time : 14/08/2025 08:19 UTC
End time : 15/08/2025 09:12 UTC
Root Cause : This incident was caused by our ptovider on an electrical equipment .
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 14/08/2025 08:19 UTC
End time : 15/08/2025 09:12 UTC
Root Cause : This incident was caused by our ptovider on an electrical equipment .
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 10 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 10 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 15 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 15 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 20 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 20 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 30 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 30 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 50 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 50 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 70 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 70 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 80 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, less than 80 servers remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, fewer than 1% remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The affected servers are being brought back online gradually, fewer than 1% remain offline.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The impacted servers are being brought back online progressively.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The impacted servers are being brought back online progressively.
Ongoing Actions : The team is currently working to restore the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : We had a new electrical cut on the rooms R41- R43 and R46, major part of servers are now operational again.
Ongoing Actions : Our team is working to fix remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : We had a new electrical cut on the rooms R41- R43 and R46, major part of servers are now operational again.
Ongoing Actions : Our team is working to fix remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our Infrastructure offering, which is causing temporary issue in Room R41- R43 - R46 in RBX3.
Here are some supplementary details :
Start time : 14/08/2025 08:19 UTC
Impacted Service(s) : Multiple Racks located in Room R41- R43 and R46 were unavailable.
Customers Impact : Customers were temporarily unable to access their servers or Service located in Room R41- R43 and R46.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified. Most of the racks and services are operational again our team is working on the remaining racks.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 14/08/2025 08:19 UTC
Impacted Service(s) : Multiple Racks located in Room R41- R43 and R46 were unavailable.
Customers Impact : Customers were temporarily unable to access their servers or Service located in Room R41- R43 and R46.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified. Most of the racks and services are operational again our team is working on the remaining racks.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Infrastructure offer.
Start time : 14/08/2025 08:19 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 14/08/2025 08:19 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || RBX (RBX1, RBX2, RBX3, RBX4, RBX5, RBX6, RBX7, RBX8, RBX10).