OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX/FRA][Network] - Backbone incident notification
Incident
Report for Network & Infrastructure
Resolved
We would like to inform you that the incident in our Network in RBX/FRA has now been resolved.
Here is detail for this incident :
Start time : 27/05/2025 20:00 UTC
End time : 27/05/2025 20:45 UTC
Root cause : It was due to a malfunction on a fiber caused by a provider.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 27/05/2025 20:00 UTC
End time : 27/05/2025 20:45 UTC
Root cause : It was due to a malfunction on a fiber caused by a provider.
We thank you for your understanding and patience throughout this incident.
Monitoring
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : No more latency on the Backbone of RBX and Frankfurt since 20:45 UTC.
Ongoing Actions : The incident has been resolved and our technical teams are monitoring.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : No more latency on the Backbone of RBX and Frankfurt since 20:45 UTC.
Ongoing Actions : The incident has been resolved and our technical teams are monitoring.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
An incident is in progress on our Network in RBX/FRA, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 27/05/2025 20:00 UTC
Service impact : Somes latency and loss is being observed on the Backbone of RBX and Frankfurt.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Start time : 27/05/2025 20:00 UTC
Service impact : Somes latency and loss is being observed on the Backbone of RBX and Frankfurt.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Infrastructure || Backbone.