OVHcloud Network Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[US][Infrastructure] - Backbone incident notification
Incident
Report for Network & Infrastructure
Resolved
We would like to inform you that the incident affecting our backbone infrastructure in the US region has now been resolved.
Please find the details of this incident below :
Start time : 10/11/2026 06:22 UTC
End time : 10/11/2026 08:30 UTC
Impacted Service(s) : Our backbone infrastructure in the US region experienced increased latency and packet loss.
Customers Impact : Customers may have experienced packet loss and increased latency when accessing their services in the US region.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Please find the details of this incident below :
Start time : 10/11/2026 06:22 UTC
End time : 10/11/2026 08:30 UTC
Impacted Service(s) : Our backbone infrastructure in the US region experienced increased latency and packet loss.
Customers Impact : Customers may have experienced packet loss and increased latency when accessing their services in the US region.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Identified
We are currently experiencing an incident affecting our backbone infrastructure in the US region. The root cause has been identified.
Please find the details of this incident below :
Start time : 10/11/2026 06:22 UTC
Impacted Service(s) : Our backbone infrastructure in the US region is experiencing increased latency.
Customers Impact : Customers may experience a slight increase in latency when accessing their services in the US region.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The situation has been mitigated since 10/11/2026 07:07 UTC. However, latency may remain higher than usual while the network stabilizes.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 10/11/2026 06:22 UTC
Impacted Service(s) : Our backbone infrastructure in the US region is experiencing increased latency.
Customers Impact : Customers may experience a slight increase in latency when accessing their services in the US region.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The situation has been mitigated since 10/11/2026 07:07 UTC. However, latency may remain higher than usual while the network stabilizes.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Infrastructure || Backbone.