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We had an incident on Backbone offer which has now been resolved.
Here are some supplementary details :
Start time : 29/09/2026 18:20 UTC End time : 29/09/2026 18:25 UTC Impacted Service(s) : There were a latency increase and network loss between the Miami and the Ashburn of the US backbone infrastructure. Customers Impact : Customers may experienced increased latency and intermittent packet loss. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Sep 29, 2026 - 18:44 UTC
This incident affected: Infrastructure || Backbone.