OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2026 - 12:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/01/2026 12:00 UTC
End time : 07/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Jan 7, 2026 12:00-20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2026 - 12:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/01/2026 12:00 UTC
End time : 07/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Jan 7, 2026 12:00-20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 07, 2026 - 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 07/01/2026 12:00 UTC
End time : 07/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Jan 7, 2026 12:00-20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 05, 2026 - 07:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 09/01/2026 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Jan 5, 2026 07:00 - Jan 9, 2026 15:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Under Maintenance
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Under Maintenance
BHS7 Under Maintenance
BHS8 Under Maintenance
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Network Services || Additional IP Operational
Network Services || BYOIP delivery Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || RTvRack Operational
Network Services || vRack Private Network Operational
Network Services || vRack Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[LON][Backbone] - Equipment maintenance notification Jan 7, 2026 20:00 - Jan 8, 2026 03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 07/01/2026 20:00 UTC
End time: 08/01/2026 03:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in London.

Thank you for your understanding.

Posted on Dec 17, 2025 - 20:45 UTC

[SGP2][Cooling System] - Rack SGP0202D03B Jan 8, 2026 01:30-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 01:30 UTC
End time : 08/01/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 22, 2025 - 19:32 UTC

[ERI1][Cooling System] - Rack ERI0113B02C maintenance notification Jan 8, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 07:00 UTC
End time : 08/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 02, 2025 - 19:31 UTC

[ERI1][Cooling System] - Rack ERI0113A03C maintenance notification Jan 8, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 07:00 UTC
End time : 08/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 02, 2025 - 19:30 UTC

[ERI1][Cooling System] - Rack ERI0113A04C maintenance notification Jan 8, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 07:00 UTC
End time : 08/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 02, 2025 - 19:26 UTC

[ERI1][Cooling System] - Rack ERI0113B03C maintenance notification Jan 8, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 07:00 UTC
End time : 08/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 02, 2025 - 19:28 UTC

[PAR/WAS][Network] - Backbone Maintenance Notification Jan 8, 2026 08:00-10:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/01/2026 08:00 UTC
End time : 08/01/2026 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.

Posted on Jan 06, 2026 - 15:01 UTC

[BHS7][Cooling System] - Rack B719B02 maintenance notification Jan 8, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 12:00 UTC
End time : 08/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 02:53 UTC

[BHS6][Cooling System] - Rack T06A38 maintenance notification Jan 8, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 12:00 UTC
End time : 08/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 02:25 UTC

[BHS8][Cooling System] - Rack BHS0816A02C maintenance notification Jan 8, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/01/2026 12:00 UTC
End time : 08/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 02:40 UTC

[ERI1][Cooling System] - Rack ERI0113A05A maintenance notification Jan 9, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/01/2026 07:00 UTC
End time : 09/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 02, 2025 - 19:32 UTC

[GLOBAL][Backbone] - Equipment maintenance notification Jan 10, 2026 09:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 10/01/2026 09:00 UTC
End time: 10/01/2026 11:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in the regions listed below :
- BOM
- SIN
- SYD

Thank you for your understanding.

Posted on Dec 15, 2025 - 21:35 UTC

[ERI1][Cooling System] - Rack ERI0113C01B maintenance notification Jan 12, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 07:00 UTC
End time : 12/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:04 UTC

[ERI1][Cooling System] - Rack ERI0113C02B maintenance notification Jan 12, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 07:00 UTC
End time : 12/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 21:58 UTC

[ERI1][Cooling System] - Rack ERI0113C02A maintenance notification Jan 12, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 07:00 UTC
End time : 12/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:06 UTC

[ERI1][Cooling System] - Rack ERI0113C01A maintenance notification Jan 12, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 07:00 UTC
End time : 12/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:00 UTC

[WAW1][Cooling System] - Rack WAW0107A02C maintenance notification Jan 12, 2026 07:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/01/2026 07:00 UTC
End time : 12/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 08, 2025 - 19:33 UTC

[BHS7][Cooling System] - Rack B719B04 maintenance notification Jan 12, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 12:00 UTC
End time : 12/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 03:09 UTC

[BHS8][Cooling System] - Rack BHS0815B03C maintenance notification Jan 12, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 12:00 UTC
End time : 12/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 03:23 UTC

[BHS6][Cooling System] - Rack T06A39 maintenance notification Jan 12, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/01/2026 12:00 UTC
End time : 12/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 04:05 UTC

[SGP2][Cooling System] - Rack SGP0202C02B Jan 13, 2026 01:30-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 01:30 UTC
End time : 13/01/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 31, 2025 - 15:22 UTC

[ERI1][Cooling System] - Rack ERI0113C03A maintenance notification Jan 13, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 07:00 UTC
End time : 13/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:12 UTC

[ERI1][Cooling System] - Rack ERI0113C03B maintenance notification Jan 13, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 07:00 UTC
End time : 13/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 23, 2025 - 18:12 UTC

[ERI1][Cooling System] - Rack ERI0113C04B maintenance notification Jan 13, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 07:00 UTC
End time : 13/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:12 UTC

[ERI1][Cooling System] - Rack ERI0113C04A maintenance notification Jan 13, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 07:00 UTC
End time : 13/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 23, 2025 - 18:18 UTC

[WAW1][Cooling System] - Rack WAW0106A06A maintenance notification Jan 13, 2026 07:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 13/01/2026 07:00 UTC
End time : 13/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 08, 2025 - 20:50 UTC

[BHS8][Cooling System] - Rack BHS0816A01C maintenance notification Jan 13, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 12:00 UTC
End time : 13/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 18, 2025 - 05:29 UTC

[BHS7][Cooling System] - Rack B719B05 maintenance notification Jan 13, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 12:00 UTC
End time : 13/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Posted on Dec 18, 2025 - 04:28 UTC

[BHS6][Cooling System] - Rack T06F08 maintenance notification Jan 13, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/01/2026 12:00 UTC
End time : 13/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 18, 2025 - 05:31 UTC

[SGP2][Cooling System] - Rack SGP0202D02A Jan 14, 2026 01:30-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 01:30 UTC
End time : 14/01/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 31, 2025 - 15:29 UTC

[GRA3][Cooling System] - Rack GRA0320A05A maintenance notification Jan 14, 2026 07:00-15:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 19, 2025 - 05:21 UTC

[GRA2][Cooling System] - Rack G261A01 maintenance notification Jan 14, 2026 07:00-15:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 19, 2025 - 05:22 UTC

[ERI1][Cooling System] - Rack ERI0113D02A Jan 14, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 17, 2025 - 05:18 UTC

[GRA3][Cooling System] - Rack GRA0323B05B maintenance notification Jan 14, 2026 07:00-15:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 19, 2025 - 05:14 UTC

[RBX8][Cooling System] - Rack R825A14 maintenance notification Jan 14, 2026 07:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 29, 2025 - 20:57 UTC

[GRA3][Cooling System] - Rack GRA0321B03A maintenance notification Jan 14, 2026 07:00-15:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 19, 2025 - 05:20 UTC

[RBX8][Cooling System] - Rack R808L23 maintenance notification Jan 14, 2026 07:00-15:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 29, 2025 - 20:50 UTC

[RBX8][Cooling System] - Rack R807L17 maintenance notification Jan 14, 2026 07:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 29, 2025 - 20:53 UTC

[ERI1][Cooling System] - Rack ERI0113D02B maintenance notification Jan 14, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:14 UTC

[ERI1][Cooling System] - Rack ERI0113D01B maintenance notification Jan 14, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:23 UTC

[WAW1][Cooling System] - Rack WAW0106A06B maintenance notification Jan 14, 2026 07:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 08, 2025 - 20:51 UTC

[ERI1][Cooling System] - Rack ERI0113D01A maintenance notification Jan 14, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:16 UTC

[BHS8][Cooling System] - Rack BHS0816B01B maintenance notification Jan 14, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 12:00 UTC
End time : 14/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 18, 2025 - 05:33 UTC

[BHS7][Cooling System] - Rack B719B06 maintenance notification Jan 14, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 12:00 UTC
End time : 14/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 18, 2025 - 05:37 UTC

[BHS6][Cooling System] - Rack T06F10 maintenance notification Jan 14, 2026 12:00-20:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 12:00 UTC
End time : 14/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 18, 2025 - 05:34 UTC

[ERI1][Cooling System] - Rack ERI0113D04B maintenance notification Jan 15, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:28 UTC

[ERI1][Cooling System] - Rack ERI0113D03B maintenance notification Jan 15, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:25 UTC

[ERI1][Cooling System] - Rack ERI0113D04A maintenance notification Jan 15, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:27 UTC

[ERI1][Cooling System] - Rack ERI0113D03A maintenance notification Jan 15, 2026 07:00-17:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 15, 2025 - 22:24 UTC

[GRA3][Cooling System] - Rack GRA0321B03B maintenance notification Jan 15, 2026 07:00-15:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/01/2026 07:00 UTC
End time : 15/01/2026 15:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Posted on Dec 19, 2025 - 05:23 UTC
Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 28, 00:42 UTC
Completed - The scheduled maintenance has been completed.
Jan 7, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 20:59 UTC
Completed - The scheduled maintenance has been completed.
Jan 7, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:02 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 28, 00:29 UTC
Completed - The scheduled maintenance has been completed.
Jan 7, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 21:01 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:03 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:28 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:04 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:37 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 09:11 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:31 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:39 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 12:00 UTC
End time : 07/01/2026 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:39 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:36 UTC
Completed - The maintenance has been postponed and will be re-scheduled.
Jan 7, 07:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 07:03 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 07/01/2026 07:00 UTC
End time : 07/01/2026 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 6, 13:34 UTC
Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 20:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 12:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 12:00 UTC
End time : 06/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 23:48 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 12:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 12:00 UTC
End time : 06/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 23:43 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 12:00 UTC
End time : 06/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 23:25 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 21:53 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 10, 15:22 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 10, 15:21 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 10, 15:20 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 15:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:03 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 10, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 13:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 01:09 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 13:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:03 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 20:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:37 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 12:30 UTC
End time : 06/01/2026 12:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jan 5, 12:36 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 11:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 01:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/01/2026 01:30 UTC
End time : 06/01/2026 13:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 22, 19:30 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 10:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 08:15 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 08:00 UTC
End time : 06/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Jan 5, 08:12 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 10:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:02 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 01:12 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 10:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/01/2026 07:00 UTC
End time : 06/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 01:04 UTC
Resolved - We would like to inform you that the incident on our Backbone infrastructure has now been resolved.

Here is detail for this incident :
Start time : 03/01/2026 03:21 UTC
End time : 05/01/2026 14:00 UTC
Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Jan 6, 09:16 UTC
Monitoring - Service has been fully restored since 05/01/2026 14:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 03/01/2026 03:21 UTC
Customers Impact : No more latency anymore is observed to/from Mumbai/Singapore between USA

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 17:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone infrastructure on the specific link between SGP/MUM and the USA
Here are some supplementary details :

Start time : 03/01/2026 03:21 UTC
Impacted Service(s) : The links between Singapore and Usa are down.
Customers Impact : Latency for customer to/from Mumbai/Singapore between USA can be increased.
Ongoing Actions : The incident has been identified and the teams of the providers are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 3, 10:36 UTC
Investigating - We are currently experiencing an event affecting our Backbone infrastructure between Singapour/Mumbai and the USA.

Start time : 03/01/2026 03:21 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 3, 10:27 UTC
Jan 5, 2026
Resolved - We are pleased to inform you that the incident affecting our vRack Private Network has been resolved.

Start time : 05/01/2026 22:11 UTC
End time : 05/01/2026 22:37 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 22:38 UTC
Investigating - We are currently experiencing an incident affecting our vRack Private Network offer on rack G117A20 in GRA1.

Here are some supplementary details :
Start time : 05/01/2026 22:11 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our technical teams are working to restore the service.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 22:23 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational

Jan 5, 21:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 17:13 UTC
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Jan 5, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 12:00 UTC
End time : 05/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 22:26 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational

Jan 5, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 16:26 UTC
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Jan 5, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 12:00 UTC
End time : 05/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 22:43 UTC
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Jan 5, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 12:00 UTC
End time : 05/01/2026 20:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Dec 17, 23:16 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:06 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 14:30 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 21:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 06:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 16:07 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 21:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:03 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 21:02 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 20:34 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 20:02 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:03 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 20:33 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 19:59 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 20:14 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 20:08 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 19:48 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 05:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 05:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 15:14 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5.

Thank you for your understanding.

Jan 2, 21:12 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:04 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 10, 15:17 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:03 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 3, 21:04 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 20:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:02 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 3, 21:06 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 17:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time: 05/01/2026 14:00 UTC
End time: 05/01/2026 17:00 UTC
Service impact: None
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in the regions listed below :
- AMS
- BRU
- CHI
- DFW
- FRA
- LAX
- LIL1
- LIL2
- MAD
- MIA
- MIL
- NYC
- PAR
- SEA
- SJO
- SYD
- YMQ
- YTO

Thank you for your understanding.

Dec 15, 21:21 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Jan 5, 15:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 01:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 05:00 UTC
End time : 05/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 15:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 11:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:01 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 17:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Nov 27, 01:02 UTC
Completed - The scheduled maintenance has been completed.
Jan 5, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/01/2026 07:00 UTC
End time : 05/01/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 3, 21:03 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026
Resolved - We are pleased to inform you that the incident affecting our Network has been resolved.

Start time : 03/01/2026 12:50 UTC
End time : 03/01/2026 14:40 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 3, 14:43 UTC
Identified - We are currently experiencing an incident affecting our vRack Private Network offer on rack G215A13 in GRA2.

Here are some supplementary details :
Start time : 03/01/2026 12:50 UTC
Impacted Service(s) : vRack private network on the servers in the specified rack is unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our technical teams are working to restore the service.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jan 3, 13:33 UTC
Jan 2, 2026
Resolved - We are pleased to inform you that the incident affecting our Network Services ,vRack Private Network offer in the specific racks G210A01,G210A02,G210A03,G210B07,G210B08,G210B09,G210B10,G210B11,G210B12,G210B13,G210B14,G210B15,G210B16,G210B17,G210B18,G210B19,G210B20,G210B21 has been resolved.

Start time : 02/01/2026 09:30 UTC
End time : 02/01/2026 11:00 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network.
Customers Impact : Customers in these specified racks were not able to access their vRack (Private Network).
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 2, 11:09 UTC
Investigating - We are currently experiencing an event affecting our Network Services , vRack Private Network offer in the specific racks G210A01,G210A02,G210A03,G210B07,G210B08,G210B09,G210B10,G210B11,G210B12,G210B13,G210B14,G210B15,G210B16,G210B17,G210B18,G210B19,G210B20,G210B21.

Start time : 02/01/2026 09:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 2, 10:57 UTC
Jan 1, 2026

No incidents reported.

Dec 31, 2025
Completed - The scheduled maintenance has been completed.
Dec 31, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 31/12/2025 05:00 UTC
End time : 31/12/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 18:10 UTC
Dec 30, 2025
Completed - The scheduled maintenance has been completed.
Dec 30, 17:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 10:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 30/12/2025 08:25 UTC
End time : 30/12/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance on row SBG0506.

Thank you for your understanding.

Dec 30, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Dec 30, 17:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/12/2025 05:00 UTC
End time : 30/12/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 22:06 UTC
Completed - The scheduled maintenance has been completed.
Dec 30, 17:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/12/2025 05:00 UTC
End time : 30/12/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 19:00 UTC
Completed - The current maintenance has been canceled and she will be rescheduled later.
Dec 30, 13:29 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/01/2026 07:00 UTC
End time : 14/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 29, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Dec 30, 09:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 01:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/12/2025 01:30 UTC
End time : 30/12/2025 07:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 19:46 UTC
Dec 29, 2025
Completed - The scheduled maintenance has been completed.
Dec 29, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 29, 13:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/12/2025 13:30 UTC
End time : 29/12/2025 16:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 29, 13:27 UTC
Completed - The scheduled maintenance has been completed.
Dec 29, 14:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 29, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/12/2025 05:00 UTC
End time : 29/12/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 21:50 UTC
Completed - The scheduled maintenance has been completed.
Dec 29, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 29, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/12/2025 05:00 UTC
End time : 29/12/2025 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 15, 21:51 UTC
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Dec 26, 07:53 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/01/2026 07:00 UTC
End time : 23/01/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance.
Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 24, 21:00 UTC
Dec 25, 2025

No incidents reported.

Dec 24, 2025
Completed - The scheduled maintenance has been completed.
Dec 24, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 24, 07:48 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/12/2025 07:00 UTC
End time : 24/12/2025 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Dec 24, 07:47 UTC
Resolved - We are pleased to inform you that the incident affecting our network infrastructure in LIM1, LIM3 and LIM4 datacenters has been resolved.

Start time : 23/12/2025 22:58 UTC
End time : 23/12/2025 23:01 UTC
Root Cause : This incident was caused by a gateway overloading.

We apologize for any inconvenience caused and appreciate your understanding.

Dec 24, 04:27 UTC
Monitoring - Service has been fully restored since 23/12/2025 23:01 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 23/12/2025 22:58 UTC
Impacted Service(s) : LIM1, LIM3 and LIM4 networks.
Customers Impact : Customers were temporarily facing network issues for their services in LIM1, LIM3 and LIM4 datacenters.

We apologize for any inconvenience caused and appreciate your understanding.

Dec 23, 23:30 UTC