OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
OverTheBox || OverTheBox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX8][Cooling System] - Rack R820L20 Apr 25, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 25/04/2025 06:00 UTC
End time : 25/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Apr 08, 2025 - 00:50 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 26, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 26/04/2025 04:00 UTC
End time : 26/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Root Cause : This incident is/was caused by an electrical equipment issue.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.

Posted on Feb 20, 2025 - 14:32 UTC

[RBX8][Cooling System] - Rack R820L20 Apr 26, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 26/04/2025 06:00 UTC
End time : 26/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Apr 08, 2025 - 00:57 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 27, 2025 04:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 27/04/2025 04:00 UTC
End time : 27/04/2025 16:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.

Posted on Mar 26, 2025 - 04:00 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 28, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 28/04/2025 04:00 UTC
End time : 28/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.

Posted on Feb 20, 2025 - 14:23 UTC

[RBX6][Infrastructure] - Rack 46E18 maintenance notification Apr 29, 2025 05:00-06:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

This may temporarily affect availability.

Start time : 29/04/2025 05:00 UTC
End time : 29/04/2025 06:00 UTC
Service impact : Servers in rack 46E18 will be temporarily unavailable during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on an electrical equipment.

Thank you for your understanding.

Posted on Apr 15, 2025 - 20:31 UTC

[GRA1][Network] - rack G137A11 maintenance notification Apr 29, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 29/04/2025 20:00 UTC
End time : 29/04/2025 22:00 UTC
Service impact : Public and vRack network will be temporarily unavailable for some customers during the operation in this rack G137A11.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Posted on Apr 09, 2025 - 01:18 UTC

[RBX8][Cooling System] - Rack R807L21 May 1, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 01/05/2025 06:00 UTC
End time : 01/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Apr 23, 2025 - 13:10 UTC

[RBX8][Cooling System] - Rack R807L21 May 2, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 02/05/2025 06:00 UTC
End time : 02/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Apr 23, 2025 - 13:12 UTC

[RBX8][Cooling System] - Rack R807L21 May 3, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 03/05/2025 06:00 UTC
End time : 03/05/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Posted on Apr 23, 2025 - 13:17 UTC

[LIM1][Cooling System] - Cooling maintenance notification May 5, 2025 08:00 - May 8, 2025 16:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 05/05/2025 08:00 UTC
End time : 08/05/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive cooling maintenance in LIM1.

Thank you for your understanding.

Posted on Apr 22, 2025 - 15:28 UTC

[RBX2][Infrastructure] - Electrical background work May 12, 2025 06:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 12/05/2025 06:00 UTC
End time : 12/05/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.

Posted on Apr 04, 2025 - 20:25 UTC

[RBX][Network] - Network core equipment maintenance notification May 12, 2025 20:00 - May 13, 2025 05:00 UTC

As part of the continuous improvement of our services, we have planned an evolution of the network infrastructure on the Roubaix site on May 12, 2025.

Start time : 12/05/2025 20:00 UTC
End time : 13/05/2025 05:00 UTC
Service impact : Some network perturbation can be observe during the 3rd step for a duration of 5 to 10 min.
Service improvement : As part of our continuous improvement policy of our network core infrastructure, we will have to carry out interventions on multiple network equipment.

This maintenance will be structured around three phases, described in detail below :
Step 1 : Preparation of the maintenance operation (about 2 hours)
Step 2 : Deployment of the new infrastructure (about 3 hours)
Step 3 : Testing and activation of the new infrastructure (about3 hours)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Thank you for your understanding.

Posted on Apr 23, 2025 - 14:47 UTC

[RBX][Network] - Network core equipment maintenance notification May 14, 2025 20:00 - May 15, 2025 05:00 UTC

As part of the continuous improvement of our services, we have planned an evolution of the network infrastructure on the Roubaix site on May 14, 2025.

Start time : 14/05/2025 20:00 UTC
End time : 15/05/2025 05:00 UTC
Service impact : Some network perturbation can be observe during the 3rd step for a duration of 5 to 10 min.
Service improvement : As part of our continuous improvement policy of our network core infrastructure, we will have to carry out interventions on multiple network equipment.

This maintenance will be structured around three phases, described in detail below :
Step 1 : Preparation of the maintenance operation (about 2 hours)
Step 2 : Deployment of the new infrastructure (about 3 hours)
Step 3 : Testing and activation of the new infrastructure (about3 hours)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

Thank you for your understanding.

Posted on Apr 23, 2025 - 14:51 UTC

[BHS4/BHS6/BHS7][Infrastructure ] - Electrical background work May 29, 2025 11:00-20:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 29/05/2025 11:00 UTC
End time : 29/05/2025 20:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 UTC to 19:30 UTC
Step 3 : From 19:30 UTC to 20:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS4 are T04A, T04B and T04C
Rooms where you may experience unavailability on BHS6 are T06B, T06C, T06D, T06E, T06F and T06G
Rooms where you may experience unavailability on BHS7 are B702, B703, B707 and B709

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.

Posted on Apr 18, 2025 - 13:17 UTC
Apr 24, 2025
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 24/04/2025 09:37 UTC.

Apr 24, 09:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 24/04/2025 06:00 UTC
End time : 24/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 8, 00:29 UTC
Completed - Our team has carried out some of this maintenance, but will not be able to complete it and will reschedule in the coming days. As planned, there has been no impact on operations.
Apr 24, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time : 24/04/2025 05:00 UTC
End time : 24/04/2025 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Apr 23, 16:09 UTC
Apr 23, 2025
Completed - The scheduled maintenance has been completed.
Apr 23, 14:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 23/04/2025 07:00 UTC
End time : 23/04/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling system for rooms W14 and W15.

Thank you for your understanding.

Apr 12, 06:03 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 06:44 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 23/04/2025 06:30 UTC
End time : 23/04/2025 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 23, 06:43 UTC
Completed - The scheduled maintenance has been completed.
All the services are operational.

Apr 23, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 23/05/2025 01:00 UTC
End time : 23/05/2025 02:30 UTC
Service impact : You may experience additional latency during maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.

Apr 22, 17:13 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Resolved - We would like to inform you that the incident on our Network offering has now been resolved.

Here is detail for this incident :
Start time : 19/04/2025 23:02 UTC
End time : 20/04/2025 07:51 UTC
Root Cause : This incident was caused by a provider equipment issue.

We thank you for your understanding and patience throughout this incident.

Apr 20, 08:35 UTC
Identified - We are currently experiencing an incident affecting our Network offering, which is causing temporary latencies between Paris and Madrid.
Please find the details:
Start time : 19/04/2025 23:02 UTC
Service impact : No impact on production traffic because everything is rerouted elsewhere. Some destination would have more latency .
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.
We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Apr 19, 23:29 UTC
Apr 19, 2025
Completed - The scheduled maintenance has been completed since 19/04/2025 11:56 UTC.
Apr 19, 11:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 19/04/2025 06:00 UTC
End time : 19/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 1, 16:57 UTC
Apr 18, 2025
Completed - The maintenance is completed, all services are operational.
Apr 18, 12:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 18/04/2025 06:00 UTC
End time : 18/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 1, 16:55 UTC
Completed - The maintenance is completed, all services are operational.
Apr 18, 12:49 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 18, 01:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 14/04/2025 06:00 UTC
End time : 18/04/2025 14:00 UTC
Service impact : No impact is expected during the maintenance.
Service improvement : Due to a civil work, we need to relocate a fiber duct .

Thank you for your understanding.

Apr 11, 00:34 UTC
Apr 17, 2025
Completed - The scheduled maintenance has been completed on the rack R807L24.
All services are operational since 17/04/2025 13:54 UTC

Apr 17, 14:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 17/04/2025 06:00 UTC
End time : 17/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 1, 16:53 UTC
Completed - The maintenance was completed, all services are operational.
Apr 17, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 17/04/2025 06:30 UTC
End time : 17/04/2025 10:30 UTC
Service impact : Servers in racks G118A13/A14/A15 will be unavailable for a maximum of 4 hours.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our cooling infrastructure.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.

Apr 2, 09:21 UTC
Postmortem - Read details
Apr 17, 13:17 UTC
Resolved - We would like to inform you that the incident on our network infrastructure on GRA Datacenter has now been resolved.

Here is detail for this incident :
Start time : 17/04/2025 01:34 UTC
End time : 17/04/2025 02:07 UTC
Root Cause : This incident was caused by a network equipment issue during the maintenance https://network.status-ovhcloud.com/incidents/myfn82jp00k5 .

We thank you for your understanding and patience throughout this incident.

Apr 17, 04:04 UTC
Identified - We have determined the origin of the incident affecting our network infrastructure on GRA Datacenter.

Here are some supplementary details :
Start time : 17/04/2025 01:34 UTC
Impacted Service(s) : Services in our GRA Datacenter are temporarily unavailable
Customers Impact : Customers are temporarily unable to access their Services in our GRA Datacenter
Root Cause : This incident is caused by a network equipment issue during the maintenance https://network.status-ovhcloud.com/incidents/myfn82jp00k5 .
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Apr 17, 02:37 UTC
Completed - The rollback has been completed.
The current maintenance will be re-scheduled.

Apr 17, 03:55 UTC
Update - Our technical teams encountered a problem during the maintenance.
A rollback is currently in progress.
The current maintenance will be re-scheduled.

Apr 17, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 17/04/2025 01:00 UTC
End time : 17/04/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Apr 9, 00:42 UTC
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 16/04/2025 22:00 UTC
End time : 16/04/2025 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.

Apr 11, 00:21 UTC
Completed - The scheduled maintenance has been completed.
All services are operational since 16/04/2025 12:23 UTC

Apr 16, 13:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 16/04/2025 09:00 UTC
End time : 16/04/2025 17:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling system for rack ERI0112E01C.

Thank you for your understanding.

Apr 16, 07:06 UTC
Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 20:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 12:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 15/04/2025 12:10UTC
End time : 15/04/2025 16:00 UTC
Service impact : Servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 15, 10:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 15/04/2025 08:30 UTC
End time : 15/04/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.

Apr 15, 06:50 UTC
Completed - The maintenance was completed, all services are operational.
Apr 15, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 15/04/2025 01:00 UTC
End time : 15/04/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.

Apr 8, 19:29 UTC
Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 19:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 14/04/2025 19:00 UTC
End time : 14/04/2025 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Paris.

Thank you for your understanding.

Mar 24, 18:23 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Completed - The current maintenance isn't completed. It will be rescheduled later.
All services are operational.

Apr 11, 07:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

This may temporarily affect Availability.

Start time : 10/04/2025 21:00 UTC
End time : 11/04/2025 07:00 UTC
Service impact : Public network will be temporarily unavailable during 10 minutes for the racks specified bellow :
S2-5X-02-05A
S2-5X-02-05B
S2-5X-02-08B
S2-5X-02-09B
IPMI network will be unavailable during the maintenance for the racks specified bellow :
S2-5X-02-06B
S2-5X-02-07A
S2-5X-02-07B
S2-5X-02-08B
S2-5X-02-09B
S2-5X-02-10A
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.

Thank you for your understanding.

Mar 21, 21:59 UTC
Completed - The maintenance was completed, all services are operational.
Apr 11, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.
This may temporarily affect Latency.

Start time : 10/04/2025 23:00 UTC
End time : 10/04/2025 23:30 UTC
Service impact : Latency is expected to occur for 30 minutes during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment located in Marseille.

Thank you for your understanding.

Apr 4, 20:22 UTC
Completed - The maintenance was completed, all services are operational.
Apr 11, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.
This may temporarily affect Latency.

Start time : 10/04/2025 22:00 UTC
End time : 10/04/2025 23:00 UTC
Service impact : Latency is expected to occur for 1 hour during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Paris.

Thank you for your understanding.

Apr 4, 20:18 UTC
Apr 10, 2025
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Apr 10, 21:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 11:00 UTC
Update - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/04/2025 11:00 UTC
End time : 10/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS5 are T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H
Rooms where you may experience unavailability on BHS7 are B710 and B716

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.

Apr 1, 20:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/04/2025 11:00 UTC
End time : 10/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS5 are T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H
Rooms where you may experience unavailability on BHS7 are B710 and B716

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.

Mar 11, 22:44 UTC
Completed - The maintenance was completed, all services are operational
Apr 10, 20:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 10/04/2025 19:00 UTC
End time : 10/04/2025 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in London and Madrid.

Thank you for your understanding.

Mar 24, 18:20 UTC
Update - The scheduled maintenance has been completed.
All the services are now operational.

Apr 10, 14:16 UTC
Completed - The scheduled maintenance has been completed.
All the services are now operational.

Apr 10, 14:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 12:47 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 10/04/2025 12:30 UTC
End time : 10/04/2025 13:30 UTC
Service impact : During the maintenance, there may be some configuration delays within the OneNetwork scope for approximately 20 minutes. However, there will be no impact on network traffic.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on a network equipment to improve general performance.

Thank you for your understanding.

Apr 9, 02:05 UTC
Resolved - We experienced an incident that affected the Network infrastructure, causing temporary availability issues in Italy.

Here is detail for this incident :
Start time : 10/04/2025 08:50 UTC
End time : 10/04/2025 11:45 UTC
Impacted Service : The services located in Italy may have had some malfunction
Customers Impact : Customers located in Italy might have encountered intermittent loss of connectivity when they wanted to use their services.
Root Cause : This incident was caused by a malfunction on a provider's infrastructure.

We thank you for your understanding and patience throughout this incident.

Apr 10, 13:51 UTC
Resolved - We would like to inform you that the incident on RBX7 has now been resolved.

Here is detail for this incident :
Start time : 10/04/2025 01:59 UTC
End time : 10/04/2025 05:36 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Apr 10, 05:40 UTC
Identified - An incident is in progress on our Network in RBX7, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 10/04/2025 01:59 UTC
Service impact : vRack network is temporarily unavailable for some servers located in RBX7 .
Root cause : Network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Apr 10, 02:45 UTC
Completed - The maintenance was completed, all services are operational.
Apr 10, 02:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/04/2025 00:00 UTC
End time : 10/04/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Apr 1, 15:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 09/04/2025 21:00 UTC
End time : 10/04/2025 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Mar 19, 16:30 UTC