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OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
OverTheBox || OverTheBox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[BOM/SINS][Network] - Backbone maintenance notification Dec 23, 2024 09:00-14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 23/12/2024 09:00 UTC
End time : 23/12/2024 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment located in Bombay and Singapor.

Thank you for your understanding.
Posted on Dec 21, 2024 - 04:11 UTC
[ERI1][Cooling System] - Racks E105C04 - E105C06 - E105C08 Jan 9, 2025 06:30-15:00 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 09/01/2025 06:30 UTC
End time : 09/01/2025 15:00 UTC
Service impact : Servers in racks E105C04, E105C06 and E105C08 will be temporarily unavailable during the operation for 1 hour and 30 minutes each rack.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in racks E105C04, E105C06 and E105C08.

Below is the schedule for the maintenance of the racks.
09/01/2025 07:30 UTC to 09/01/2025 09:00 UTC for the rack E105C04
09/01/2025 09:00 UTC to 09/01/2025 10:30 UTC for the rack E105C06
09/01/2025 10:30 UTC to 09/01/2025 12:00 UTC for the rack E105C08

Thank you for your understanding.
Posted on Dec 11, 2024 - 10:17 UTC
[BHS4/BHS5/BHS6/BHS7][Infrastructure] - Electrical background work Jan 15, 2025 13:00-17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 05, 2024 - 10:31 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 15/01/2025 13:00 UTC
End time : 15/01/2025 17:00 UTC
Service impact : You may experience a downtime of up to 20 minutes for each intervention.
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
We have carefully planned and scheduled the interventions to minimize any potential impact on your services.

The maintenance schedule is as follows:
BHS4 : Start of intervention at 13:00 UTC
  • (Rooms at risk : T04A, T04B and T04C )

BHS5 : Start of intervention at 13:45 UTC
  • (Rooms at risk : T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H)

BHS6 : Start of intervention at 15:00 UTC
  • (Rooms at risk : T06B, T06C, T06D, T06E, T06F and T06G)

BHS7(first part) : Start of intervention at 15:45 UTC
  • (Rooms at risk : B702, B703, B707 and B709)

BHS7(second part) : Start of intervention at 16:30 UTC
  • (Rooms at risk : B710 and B716)


Thank you for your understanding.
Dec 03, 2024 - 19:12 UTC
[PAR/FRA][Network Services] - OVHcloud Connect maintenance notification Jan 15, 2025 21:00 - Jan 16, 2025 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may affect functionality.
Start time : 15/01/2025 21:00 UTC
End time : 16/01/2025 01:00 UTC
Service impact : During scheduled maintenance, dual-attachment customers may experience brief network disruption, while single-attachment customers will have temporary service interruption.
Service improvement : As part of our continuous improvement policy of our OVHcloud Connect offer, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 18, 2024 - 10:50 UTC
[BHS8][Infrastructure] - Electrical background work Jan 16, 2025 12:00-21:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 16/01/2025 12:00 UTC
End time : 16/01/2025 21:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Dec 20, 2024 - 03:24 UTC
[LIM][Infrastructure] - Electrical background work Jan 20, 2025 07:00 - Jan 24, 2025 18:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 20/01/2025 07:00 UTC
End time : 24/01/2025 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Nov 26, 2024 - 14:32 UTC
[PAR][Network Services] - OVHcloud Connect maintenance notification Jan 20, 2025 21:00 - Jan 21, 2025 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may affect functionality.
Start time : 20/01/2025 21:00 UTC
End time : 21/01/2025 01:00 UTC
Service impact : During scheduled maintenance, dual-attachment customers may experience brief network disruption, while single-attachment customers will have temporary service interruption.
Service improvement : As part of our continuous improvement policy of our OVHcloud Connect offer, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 18, 2024 - 10:36 UTC
[CA][Network Services] - OVHcloud Connect maintenance notification Jan 22, 2025 21:00 - Jan 23, 2025 01:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may affect functionality.
Start time : 22/01/2025 21:00 UTC
End time : 23/01/2025 01:00 UTC
Service impact : During scheduled maintenance, customers will have temporary service interruption.
Service improvement : As part of our continuous improvement policy of our OVHcloud Connect offer, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 18, 2024 - 14:39 UTC
[RBX][Network] - Backbone maintenance notification Feb 18, 2025 20:00 - Feb 19, 2025 00:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 18/02/2025 20:00 UTC
End time : 19/02/2025 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Posted on Dec 20, 2024 - 23:41 UTC
[BHS][Network] - Backbone maintenance notification Mar 3, 2025 09:00-12:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 19/03/2025 09:00 UTC
End time : 19/03/2025 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Posted on Dec 20, 2024 - 19:51 UTC
[SGP][Network] - Backbone maintenance notification Mar 12, 2025 15:00-19:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 12/03/2025 15:00 UTC
End time : 12/03/2025 19:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Posted on Dec 20, 2024 - 17:44 UTC
Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024
[SBG5][Cooling System] - Rack SBG0504B06C
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/12/2024 14:11 UTC.
Dec 19, 14:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance on our cooling infrastructure.

This may temporarily affect Availability in the rack SBG0504B06C

Start time : 19/12/2024 07:00 UTC
End time : 19/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system

Thank you for your understanding.
Dec 2, 17:11 UTC
Dec 18, 2024
[SBG5][Cooling System] - Rack SBG0504B06C
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 18/12/2024 15:52 UTC.
Dec 18, 17:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure in the rack SBG0504B06C.

This may temporarily affect Availability in the rack SBG0504B06C

Start time : 18/12/2024 07:00 UTC
End time : 18/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Following our continuous improvement policy, we will work on our cooling infrastructure in the rack SBG0504B06C.

Thank you for your understanding.
Dec 2, 17:15 UTC
[SBG5][Cooling System] - Rack SBG0504B06C
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 17/12/2024 13:50 UTC.

We thank you for your understanding.
Dec 18, 07:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance on our cooling infrastructure.

This may temporarily affect Availability in the rack SBG0504B06C

Start time : 17/12/2024 07:00 UTC
End time : 17/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system

Thank you for your understanding.
Dec 2, 17:19 UTC
[PAR][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Dec 18, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 17/12/2024 21:00 UTC
End time : 18/12/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Dec 10, 21:40 UTC
Dec 17, 2024
[GLOBAL][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 17/12/2024 06:36 UTC.
Dec 17, 06:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 17/12/2024 06:00 UTC
End time : 17/12/2024 08:00 UTC
Service impact : During the maintenance, customers may encounter response delays lasting up to 30 minutes.
The intervention on datacenter GRA will start at 06:00 UTC.
The intervention on datacenter PAR will start at 06::00 UTC.
Service improvement : Following our continuous improvement policy, we need to perform an operation on a network equipment.

Thank you for your understanding.
Dec 13, 22:04 UTC
[PAR][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Dec 17, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 16/12/2024 21:00 UTC
End time : 17/12/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Dec 11, 05:23 UTC
Dec 16, 2024
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024
[SBG][Cooling System] - Rack SBG506B07B
Completed - The scheduled maintenance has been completed.
All services are operational.
Dec 13, 19:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 15:19 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 09/12/2024 15:40 UTC
End time : 13/12/2024 19:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 13, 15:18 UTC
[RBX8][Cooling System] - Rack R807R21
Completed - This maintenance will not be carried out will be rescheduled from February 2025.
Dec 13, 16:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 19/12/2024 07:00 UTC
End time : 19/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 4, 22:56 UTC
[RBX8][Cooling System] - Rack R807R21
Completed - This maintenance will not be carried out will be rescheduled from February 2025.
Dec 13, 16:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 17/12/2024 07:00 UTC
End time : 17/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 4, 22:49 UTC
[RBX8][Cooling System] - Rack R807R21
Completed - This maintenance will not be carried out will be rescheduled from February 2025.
Dec 13, 16:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 18/12/2024 07:00 UTC
End time : 18/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 4, 22:53 UTC
[SBG5][Cooling System] - Rack SBG0504A05C
Completed - The scheduled maintenance has been completed.
Dec 13, 13:18 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 13, 13:02 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 7, 14:49 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 6, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 03/12/2024 07:40 UTC
End time : 13/12/2024 07:45 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 3, 15:16 UTC
Dec 12, 2024
[RBX8][Cooling System] - Rack R831B12
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 12/12/2024 18:35 UTC.
Dec 12, 18:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 12/12/2024 07:00 UTC
End time : 12/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Nov 27, 00:25 UTC
[BHS][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Dec 12, 10:40 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 11/12/2024 23:00 UTC
End time : 12/12/2024 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.
Dec 12, 06:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 23:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 11/12/2024 23:00 UTC
End time : 12/12/2024 06:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.

Thank you for your understanding.
Dec 3, 20:00 UTC
[RBX][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 12/12/2024 00:25 UTC.
Dec 12, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 UTC
Update - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

New start time : 11/12/2024 21:00 UTC
New end time : 12/12/2024 01:00 UTC
Service impact : None
Dec 10, 21:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 11/12/2024 21:00 UTC
End time : 12/12/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Dec 3, 19:55 UTC
Dec 11, 2024
[RBX8][Cooling System] - Rack R831B12
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 11/12/2024 15:50 UTC.
Dec 11, 15:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 11/12/2024 07:00 UTC
End time : 11/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Nov 27, 00:25 UTC
[RBX6][Cooling System] - Rack 46E31
Completed - The scheduled maintenance has been completed.
All services are operational.
Dec 11, 15:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 17:41 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 03/12/2024 08:05 UTC
End time : 13/12/2024 16:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 3, 17:41 UTC
[GLOBAL][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 11/12/2024 13:53 UTC.
Dec 11, 13:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 11/12/2024 06:00 UTC
End time : 11/12/2024 14:00 UTC
Service impact : During the maintenance, customers may encounter response delays lasting up to 30 minutes.
The intervention on datacenter RBX will start at 06:00 UTC.
The intervention on datacenter WAW will start at 07:00 UTC.
The intervention on datacenter 3AZ will start at 08:00 UTC.
The intervention on datacenter HILL will start at 10:00 UTC.
The intervention on datacenter BHS will start at 11:00 UTC.
The intervention on datacenter SYN will start at 13:00 UTC.

Following our continuous improvement policy, we need to perform an operation on a network equipment.
Thank you for your understanding.
Dec 6, 16:48 UTC
[MTL/SEA/SJO/TR1/WAS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 11/12/2024 09:36 UTC.
Dec 11, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 11/12/2024 08:00 UTC
End time : 11/12/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment located in Montreal, Seattle, San Jose, Toronto and Washington.

Thank you for your understanding.
Dec 6, 21:23 UTC
[SBG][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 11/12/2024 00:11 UTC.
Dec 11, 00:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 10/12/2024 21:00 UTC
End time : 11/12/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Dec 3, 19:51 UTC
Dec 10, 2024
[RBX8][Cooling System] - Rack R831B12
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 10/12/2024 16:10 UTC.
Dec 10, 16:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 10/12/2024 07:00 UTC
End time : 10/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Nov 27, 00:25 UTC
[GLOBAL][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 10/12/2024 16:10 UTC
Dec 10, 16:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/12/2024 06:00 UTC
End time : 10/12/2024 16:30 UTC
Service impact : During the configuration of One Network, customers may encounter response delays lasting up to 30 minutes
The intervention on datacenter LIM/SBG will start at 06:00 UTC.
The intervention on datacenter PAR will start at 08:00 UTC.
The intervention on datacenter VIN/BHS will start at 10:00 UTC.
The intervention on datacenter SGP will start at 13:00 UTC.
The intervention on datacenter MUM will start at 16:00 UTC.

Following our continuous improvement policy, we need to perform an operation on a network equipment.
Thank you for your understanding.
Dec 6, 17:03 UTC
[GRA1][Cooling System] - Rack G105A14
Completed - The scheduled maintenance has been completed.
All services are operational.
Dec 10, 14:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:26 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 10/12/2024 07:30 UTC
End time : 10/12/2024 15:00 UTC
Service impact : None
Service improvement : Water manifold replacement

Thank you for your understanding.
Dec 10, 08:24 UTC
[CHI/DA2/HIL/LA2/MIA/NYC][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 10/12/2024 09:18 UTC .
Dec 10, 11:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 10/12/2024 08:00 UTC
End time : 10/12/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment located in Chicago, Dallas, Hillsboro, Los Angeles, Miami and New York City.

Thank you for your understanding.
Dec 6, 21:18 UTC
Dec 9, 2024
[CHI/DA2/MTL/NYC/SJO/YTO/WAS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 09/12/2024 09:45 UTC.
Dec 9, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 09/12/2024 08:00 UTC
End time : 09/12/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment located in Chicago, Dallas, Montreal, New York City, San Jose, Toronto and Washington.

Thank you for your understanding.
Dec 6, 21:08 UTC
Dec 8, 2024

No incidents reported.

Dec 7, 2024
[SBG5][Cooling System] - Rack SBG0504A04A
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 07/12/2024 10:15 UTC.
Dec 7, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 07/12/2024 05:00 UTC
End time : 07/12/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 14 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Nov 22, 14:47 UTC
[GRA4][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 07/12/2024 09:24 UTC.
Dec 7, 09:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 02/12/2024 07:00 UTC
End time : 06/12/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Dec 3, 08:52 UTC
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