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OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX10][Cooling System] - Rack RBX1003B04A
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 11:30 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 02/04/2025 08:15 UTC
End time : 09/04/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.
Apr 2, 2025 11:30 - Apr 9, 2025 15:00 UTC
[GLOBAL][Network] - Load Balancer maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Load Balancer offer.

Start time : 02/04/2025 10:00 UTC
End time : 07/04/2025 10:05 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load Balancer offer: support of HTTP2 traffic.

The support of the HTTP2 traffic will be available for all our offers and activated on demand,
meaning that the change will be applied when the load balancers will be refreshed by the customer.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

We appreciate your understanding and cooperation as we work to improve our platform and provide you with the best possible service.
Apr 2, 2025 10:00 - Apr 7, 2025 10:05 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Operational
Infrastructure || Network Core Operational
Infrastructure || 3AZ Operational
IEB Operational
CCH Operational
MR9 Operational
Infrastructure || BHS Operational
BHS1 Operational
BHS2 Operational
BHS3 Operational
BHS4 Operational
BHS5 Operational
BHS6 Operational
BHS7 Operational
BHS8 Operational
Infrastructure || ERI Operational
ERI1 Operational
Infrastructure || GRA Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA4 Operational
Infrastructure || LIM Operational
LIM1 Operational
LIM2 Operational
LIM3 Operational
Infrastructure || RBX Operational
RBX1 Operational
RBX2 Operational
RBX3 Operational
RBX4 Operational
RBX5 Operational
RBX6 Operational
RBX7 Operational
RBX8 Operational
RBX10 Operational
Infrastructure || SBG Operational
SBG1 Operational
SBG3 Operational
SBG4 Operational
SBG5 Operational
Infrastructure || SGP Operational
SGP1 Operational
SGP2 Operational
Infrastructure || SYD Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
Infrastructure || WAW Operational
WAW1 Operational
Infrastructure || YNM Operational
YNM1 Operational
Infrastructure || YYZ Operational
YYZ01 Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
Internet Access || SDSL Operational
Network Services || Additional IP Operational
Network Services || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
SBG Operational
Network Services || OVHcloud Connect Operational
Network Services || OVHcloud Load Balancer Operational
Network Services || vRack Private Network Operational
OverTheBox || OverTheBox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX8][Cooling System] - Rack R820L22 Apr 4, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 04/04/2025 06:00 UTC
End time : 04/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 19, 2025 - 22:58 UTC

[SBG5][Cooling System] - Rack SBG0504A06A Apr 5, 2025 04:00-16:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 05/04/2025 04:00 UTC
End time : 05/04/2025 16:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Mar 20, 2025 - 21:19 UTC

[RBX8][Cooling System] - Rack R820L22 Apr 5, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 05/04/2025 06:00 UTC
End time : 05/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 20, 2025 - 05:28 UTC

[SBG5][Cooling System] - Rack SBG0504A06A Apr 7, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 07/04/2025 06:00 UTC
End time : 07/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Mar 20, 2025 - 21:22 UTC

[YMQ/MUM/WAW][Network] - OVHcloud Connect maintenance notification Apr 7, 2025 19:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 07/04/2025 19:00 UTC
End time : 07/04/2025 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Montreal, Mumbai and Warsaw.

Thank you for your understanding.
Posted on Mar 24, 2025 - 18:12 UTC

[SBG5][Cooling System] - Rack SBG0504A06A Apr 8, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 08/04/2025 06:00 UTC
End time : 08/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Mar 20, 2025 - 21:25 UTC

[BHS5][Network] - Network equipement maintenance on multiple racks Apr 8, 2025 07:30-09:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network offer.
This may temporarily affect Availability.

Start time : 08/04/2025 07:30 UTC
End time : 08/04/2025 09:30 UTC
Service impact : Loss of vRack on the following racks T05F24, T05G23, T05G22, T05F39, T05G08, T05F38, T05F37, T05F36, T05F35, T05F34, T05F33, T05F33, T06A02, T05F31, T05F30, T05F28, T05F27, T05F26, T05G05, T05F21 and T05F16 during this maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a Vrack network equipment.

Thank you for your understanding
Posted on Mar 29, 2025 - 00:31 UTC

[LON][Network] - Backbone maintenance notification Apr 9, 2025 00:00-04:00 UTC

Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 09/04/2025 00:00 UTC
End time : 09/04/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 01, 2025 - 15:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 08/04/2025 21:00 UTC
End time : 09/04/2025 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 19, 2025 - 16:25 UTC

[RBX8][Cooling System] - Rooms 831/832/833 Apr 9, 2025 09:00 - Apr 10, 2025 17:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 09/04/2025 09:00 UTC
End time : 10/04/2025 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive operation on our cooling system.

Thank you for your understanding.
Posted on Apr 02, 2025 - 23:07 UTC

[BHS4/BHS6/BHS7][Infrastructure] - Electrical background work Apr 9, 2025 11:00-21:00 UTC

Update - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/04/2025 11:00 UTC
End time : 09/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 UTC to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS4 are T04A, T04B and T04C
Rooms where you may experience unavailability on BHS6 are T06B, T06C, T06D, T06E, T06F and T06G
Rooms where you may experience unavailability on BHS7 are B702, B703, B707 and B709

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Apr 01, 2025 - 19:59 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 09/04/2025 11:00 UTC
End time : 09/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 UTC to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS4 are T04A, T04B and T04C
Rooms where you may experience unavailability on BHS6 are T06B, T06C, T06D, T06E, T06F and T06G
Rooms where you may experience unavailability on BHS7 are B702, B703, B707 and B709

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Mar 11, 2025 - 22:40 UTC

[FRA][Network] - OVHcloud Connect maintenance notification Apr 9, 2025 19:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 09/04/2025 19:00 UTC
End time : 09/04/2025 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Frankfurt.

Thank you for your understanding.
Posted on Mar 24, 2025 - 18:17 UTC

[LON][Network] - Backbone maintenance notification Apr 10, 2025 00:00-04:00 UTC

Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/04/2025 00:00 UTC
End time : 10/04/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Apr 01, 2025 - 15:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 09/04/2025 21:00 UTC
End time : 10/04/2025 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 19, 2025 - 16:30 UTC

[RBX8][Cooling System] - Rack R807R19 Apr 10, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 10/04/2025 06:00 UTC
End time : 10/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:12 UTC

[BHS5/BHS7][Infrastructure] - Electrical background work Apr 10, 2025 11:00-20:00 UTC

Update - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/04/2025 11:00 UTC
End time : 10/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS5 are T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H
Rooms where you may experience unavailability on BHS7 are B710 and B716

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Apr 01, 2025 - 20:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 10/04/2025 11:00 UTC
End time : 10/04/2025 21:00 UTC
Service impact : Some servers might be temporarily unavailable during 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.
The operation is carried out in several steps:
Step 1 : From 11:00 UTC to 11:30 UTC, this step may temporarily affect Availability of servers
Step 2 : From 11:30 to 20:30 UTC
Step 3 : From 20:30 UTC to 21:00 UTC, this step may temporarily affect Availability of servers

Rooms where you may experience unavailability on BHS5 are T05A, T05B, T05C, T05D, T05E, T05F, T05G and T05H
Rooms where you may experience unavailability on BHS7 are B710 and B716

Our technical teams will be mobilized throughout the maintenance to resolve any impact on your services.

We apologize in advance for any inconvenience caused.
Mar 11, 2025 - 22:44 UTC

[LON/MAD][Network] - OVHcloud Connect maintenance notification Apr 10, 2025 19:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 10/04/2025 19:00 UTC
End time : 10/04/2025 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in London and Madrid.

Thank you for your understanding.
Posted on Mar 24, 2025 - 18:20 UTC

[SYD2][Infrastructure ] - Electrical background work Room S2-5X-02 Apr 10, 2025 21:00 - Apr 11, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

This may temporarily affect Availability.

Start time : 10/04/2025 21:00 UTC
End time : 11/04/2025 07:00 UTC
Service impact : Public network will be temporarily unavailable during 10 minutes for the racks specified bellow :
S2-5X-02-05A
S2-5X-02-05B
S2-5X-02-08B
S2-5X-02-09B
IPMI network will be unavailable during the maintenance for the racks specified bellow :
S2-5X-02-06B
S2-5X-02-07A
S2-5X-02-07B
S2-5X-02-08B
S2-5X-02-09B
S2-5X-02-10A
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance.

Thank you for your understanding.
Posted on Mar 21, 2025 - 21:59 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Apr 11, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/04/2025 06:00 UTC
End time : 11/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:04 UTC

[RBX8][Cooling System] - Rack R807R19 Apr 11, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/04/2025 06:00 UTC
End time : 11/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:14 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Apr 12, 2025 04:00-16:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/04/2025 04:00 UTC
End time : 12/04/2025 16:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:07 UTC

[RBX8][Cooling System] - Rack R807R19 Apr 12, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/04/2025 06:00 UTC
End time : 12/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:16 UTC

[SBG5][Cooling System] - Rack SBG0504A06C Apr 14, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 14/04/2025 06:00 UTC
End time : 14/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Mar 24, 2025 - 23:09 UTC

[PAR][Network] - OVHcloud Connect maintenance notification Apr 14, 2025 19:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 14/04/2025 19:00 UTC
End time : 14/04/2025 21:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Paris.

Thank you for your understanding.
Posted on Mar 24, 2025 - 18:23 UTC

[RBX8][Cooling System] - Rack R807L24 Apr 17, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 17/04/2025 06:00 UTC
End time : 17/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Apr 01, 2025 - 16:53 UTC

[GRA1][Cooling System] - Racks G118A13/A14/A15 Apr 17, 2025 06:30-10:30 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 17/04/2025 06:30 UTC
End time : 17/04/2025 10:30 UTC
Service impact : Servers in racks G118A13/A14/A15 will be unavailable for a maximum of 4 hours.
Service improvement : Following our continuous improvement policy, we are doing a maintenance on our cooling infrastructure.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Apr 02, 2025 - 09:21 UTC

[RBX8][Cooling System] - Rack R807L24 Apr 18, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 18/04/2025 06:00 UTC
End time : 18/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Apr 01, 2025 - 16:55 UTC

[RBX8][Cooling System] - Rack R807L24 Apr 19, 2025 06:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 19/04/2025 06:00 UTC
End time : 19/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Posted on Apr 01, 2025 - 16:57 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 26, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 26/04/2025 04:00 UTC
End time : 26/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Root Cause : This incident is/was caused by an electrical equipment issue.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Feb 20, 2025 - 14:32 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 27, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 27/04/2025 04:00 UTC
End time : 27/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Mar 26, 2025 - 04:00 UTC

[SBG3][Cooling System] - Rack S333A02 Apr 28, 2025 04:00-18:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 28/04/2025 04:00 UTC
End time : 28/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Posted on Feb 20, 2025 - 14:23 UTC
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
[LIL2][Network] - Backbone maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Apr 3, 20:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/04/2025 21:00 UTC
End time : 04/04/2025 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 19, 15:52 UTC
[RBX8][Cooling System] - Rack R820L22
Completed - The scheduled maintenance has been completed.
Apr 3, 19:03 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

Start time : 03/04/2025 06:00 UTC
End time : 03/04/2025 19:30 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
Apr 3, 18:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 03/04/2025 06:00 UTC
End time : 03/04/2025 18:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.
The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.

Thank you for your understanding.
Mar 19, 22:51 UTC
[YTO][Network] - OVHcloud Connect maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 3, 18:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

Start time : 03/04/2025 17:00 UTC
End time : 03/04/2025 19:00 UTC
Service impact : Sessions will be might flap during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Toronto.

Thank you for your understanding.
Apr 1, 15:36 UTC
[EU][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 3, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 03/04/2025 08:00 UTC
End time : 03/04/2025 10:00 UTC
Service impact : All requests on BYOIP will be not treated during the maintenance.
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment to improve general performance.

Thank you for your understanding.
Apr 1, 14:23 UTC
[GRA3][Network] - GRA0319A infrastrucutre/GRA3 region
Resolved - We would like to inform you that the incident on GRA0319A, GRA3 region has now been resolved.

Here is detail for this incident :
Start time : 03/04/2025 03:18 UTC
End time : 03/04/2025 04:24 UTC
Root Cause : This incident was caused by the malfunction of network equipment.

We thank you for your understanding and patience throughout this incident.
Apr 3, 07:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 04:37 UTC
Identified - We have determined the origin of the incident affecting our Infrastructure offer on the rack GRA0319A in GRA3 region.

Here are some supplementary details :
Start time : 03/04/2025 03:18 UTC
Impacted Service(s) : A disruption on the network is actually in progress.
Customers Impact : Some customers cannot access their servers. Others have difficulty accessing their servers in the specified rack.
Root Cause : This incident is caused by the malfunction of network equipment.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 3, 04:11 UTC
Update - We are currently experiencing an incident affecting our Network offering, which is causing temporary issues in GRA0319A infrastrucutre in GRA3 region

Here is detail for this incident :
Start time : 03/04/2025 03:18 UTC
Impacted Service(s) : A disruption on the network is actually in progress.
Customers Impact : Some customers cannot access their servers and some are facing dicculties to access it
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 3, 04:00 UTC
Investigating - We are currently experiencing an event affecting our Network infrastructure, located in GRA0319A..
Start time : 03/04/2025 03:18 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 3, 03:28 UTC
[WAS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 3, 07:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/04/2025 05:00 UTC
End time : 03/04/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.
Mar 29, 00:00 UTC
[MAR][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 3, 03:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 01:30 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 03/04/2025 01:30 UTC
End time : 03/04/2025 02:30 UTC
Service impact : Latency is expected to occur for 30 minutes during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment located in Marseille.
Apr 1, 07:07 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 03/04/2025 01:30 UTC
End time : 03/04/2025 02:00 UTC
Service impact : Latency is expected to occur for 30 minutes during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment located in Marseille.

Thank you for your understanding.
Mar 27, 21:32 UTC
[PAR][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All the services have been operational since 01:30 UTC.
Apr 3, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 01:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 03/04/2025 00:00 UTC
End time : 03/04/2025 01:30 UTC
Service impact : You may experience increased latency to communicate with your services.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Mar 31, 23:31 UTC
[PAR][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 3, 01:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 03/04/2025 00:00 UTC
End time : 03/04/2025 01:30 UTC
Service impact : Latency is expected to occur for 1 hour during the operation
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Paris.

Thank you for your understanding.
Mar 27, 21:27 UTC
[GRA1][Network] - vRack maintenance notification
Completed - The scheduled maintenance has been completed.
All the services have been operational since 00:44 UTC.
Apr 3, 00:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect Availability.

Start time : 02/04/2025 23:30 UTC
End time : 03/04/2025 02:30 UTC
Service impact : vRack network will be temporarily unavailable for some customers during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Mar 18, 22:34 UTC
[AMS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:55 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 02/04/2025 21:55 UTC
End time : 03/04/2025 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Apr 1, 15:12 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 02/04/2025 20:00 UTC
End time : 03/04/2025 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Mar 11, 21:25 UTC
Apr 2, 2025
[RBX/WAW/TOR/HIL/SYD/MIL/MUM][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 2, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time : 02/04/2025 05:00 UTC
End time : 02/04/2025 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 26, 21:41 UTC
[RBX10][Cooling System] - Rack RBX1003B04B
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 02/04/2025 09:50 UTC.
Apr 2, 09:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 18:03 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 01/04/2025 12:34 UTC
End time : 08/04/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.
Apr 1, 18:02 UTC
[RBX7][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Apr 2, 08:15 UTC
Update - The current maintenance will take more time than expected.

Below you can find the new end of the operation.

New end time : 30/04/2025 16:30 UTC
Mar 30, 12:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 13:40 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 26/03/2025 09:00UTC
End time : 30/03/2025 18:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Mar 28, 13:36 UTC
[AMS][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Apr 2, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:55 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 01/04/2025 21:55 UTC
End time : 02/04/2025 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Apr 1, 15:09 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 01/04/2025 20:00 UTC
End time : 02/04/2025 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Mar 11, 21:56 UTC
Apr 1, 2025
[GRA1][Infrastructure] - Rack G113B23 maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Apr 1, 14:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 01/04/2025 06:30 UTC
End time : 01/04/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling system for rack G113B23.

Thank you for your understanding.
Apr 1, 06:17 UTC
[LIM1][Infrastructure] - Electrical background work
Completed - The scheduled maintenance has been completed.
Apr 1, 08:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our electrical infrastructure.

Start time : 01/04/2025 08:00 UTC
End time : 01/04/2025 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Mar 25, 22:19 UTC
[ERI/LIM/SBG/GRA/PAR/VIN/BHS/SGP][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 1, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

Start time : 01/04/2025 05:00 UTC
End time : 01/04/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 26, 21:31 UTC
Mar 31, 2025
[LIL2][Network] - Backbone maintenance notification
Completed - The maintenance was completed , all services are operational.
Mar 31, 23:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 31/03/2025 20:00 UTC
End time : 01/04/2025 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Mar 19, 14:30 UTC
[LIM][Infrastructure] - Electrical maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 31, 11:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 31/03/2025 08:00 UTC
End time : 31/03/2025 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in our datacenter located in Limburg.

Thank you for your understanding.
Mar 26, 21:20 UTC
[FR][Internet Access] ADSL - FTTH incident notification
Resolved - We would like to inform you that the incident on our internet access offering has now been resolved.

Here is detail for this incident :
Start time : 30/03/2025 23:00 UTC
End time : 31/03/2025 07:48 UTC
Root Cause : Our provider has resolved the incident.

We thank you for your understanding and patience throughout this incident.
Mar 31, 08:02 UTC
Investigating - We are currently experiencing an incident affecting our internet access offering, which is causing temporary Availability issues in the FR region.

Here is detail for this incident :
Start time : 30/03/2025 23:00 UTC
Impacted Service(s) : The eligibility service for ADSL and FTTH is temporarily degraded.
Customers Impact : Customers wishing to perform an ADSL or FTTH eligibility test are currently experiencing slow loading times.
Ongoing Actions : Our provider is currently working on resolving the issue to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 31, 07:24 UTC
Mar 30, 2025
Mar 29, 2025
[BHS4][Network] - Rack T04A18 incident notification.
Resolved - We would like to inform you that we had an incident on our Private network (Vrack) .
This incident has now been resolved.

Here is detail for this incident :
Start time : 29/03/2025 09:15 UTC
End time : 29/03/2025 09:20 UTC
Impacted service : Private network (Vrack) was unreachable.
Customers Impact : Customers could not acces their Private network (Vrack).
Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.
Mar 29, 09:41 UTC
Mar 28, 2025
[SBG5][Cooling System] - Rack SBG0504A03C
Completed - The scheduled maintenance has been completed.
Mar 28, 21:08 UTC
Update - The maintenance was completed all services are operational.
Mar 28, 21:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:52 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 21/03/2025 12:20 UTC
End time : 28/03/2025 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing a preventive water manifold replacement.

Thank you for your understanding.
Mar 21, 12:52 UTC
Mar 27, 2025
[PAR][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 27/03/2025 22:56 UTC.
Mar 27, 22:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 27/03/2025 21:00 UTC
End time : 27/03/2025 23:00 UTC
Service impact : You may experience increased latency to communicate with your services.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Mar 20, 22:04 UTC
[WAW1][Infrastructure] - Rack W04B07 maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational since 13:22UTC
Mar 27, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure offer.

Start time : 27/03/2025 08:00 UTC
End time : 27/03/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance on rack W04B07.

Thank you for your understanding.
Mar 26, 21:11 UTC
[SBG5][Cooling System] - Rack SBG0501A03B
Completed - The scheduled maintenance has been completed, all services are operational
Mar 27, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 27/03/2025 07:00 UTC
End time : 27/03/2025 19:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Mar 17, 21:42 UTC
[LIM][Network] - Network incident notification
Resolved - We would like to inform you that the incident on our Network in LIM, have been resolved.
Start Time : 26/03/2025 20:05 UTC
End Time : 26/03/2025 20:17 UTC
Service Impact : Latencies and unreachability to access to LIM DC between 20:05 UTC to 20:17 UTC.
Root cause : The incident was caused by a network configuration malfunction.

We thank you for your understanding and patience throughout this incident.
Mar 27, 11:08 UTC
Monitoring - We would like to inform you that we had an incident on our network infrastructure, no more flaps since 20:17 UTC.
This incident has now been resolved.

Here is detail for this incident :
Start time : 26/03/2025 20:05 UTC
Customers Impact : You may have experienced some flaps in LIM.
Ongoing actions : The situation is under monitoring.

We apologize for any inconvenience caused and appreciate your understanding.
An update will be carried out soon.
Mar 26, 20:27 UTC
[PAR3][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 27, 10:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 27/03/2025 08:00 UTC
End time : 27/03/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 20, 18:41 UTC
[LIL1/LON][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Mar 27, 03:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 27/03/2025 00:30 UTC
End time : 27/03/2025 05:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Mar 18, 22:24 UTC
Mar 26, 2025
[AMS][Backbone] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 26, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect Latency.

Start time : 26/03/2025 20:30 UTC
End time : 26/03/2025 22:30 UTC
Service impact : A change of latency might be observed for Amsterdam PoP(Point of Presence).
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment located in Amsterdam.

Thank you for your understanding.
Mar 24, 18:39 UTC
[WAS][Network] - Backbone maintenance notification
Completed - This maintenance has been rescheduled.
A new schedule will be announced in the coming days.
Mar 26, 16:22 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 27/03/2025 06:00 UTC
End time : 27/03/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on the network equipment.

Thank you for your understanding.
Mar 11, 23:00 UTC
[SBG5][Cooling System] - Rack SBG0501A03B
Completed - The scheduled maintenance has been completed.
Mar 26, 14:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 26/03/2025 07:00 UTC
End time : 26/03/2025 19:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Mar 17, 21:47 UTC
[EU][Backbone] - Network equipment maintenance notification
Completed - The maintenance was completed, All services are operational.
Mar 26, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone offer.

This may temporarily affect availability.

Start time : 26/03/2025 09:00 UTC
End time : 26/03/2025 11:00 UTC
Service impact : All requests on BYOIP will not be treated during the intervention.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Mar 24, 18:06 UTC
[PDX1][Network] - Backbone maintenance notification
Completed - The maintenance was completed without any issues and had no impact
Mar 26, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 26/03/2025 08:00 UTC
End time : 26/03/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 20, 17:14 UTC
[RBX3][Infrastructure] - Cleaning operation in rooms 41/42/43
Completed - The scheduled maintenance has been completed.
Mar 26, 08:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:01 UTC
Scheduled - We would like to inform you that maintenance is scheduled on our Infrastructure offer.

Start time : 24/03/2025 09:00 UTC
End time : 26/04/2025 16:00 UTC
Service impact : None
Service improvement : A cleaning operation will be carried out around the servers in rooms 41, 42 and 43.

Thank you for your understanding.
Mar 21, 09:16 UTC
[WAS][Network] - Backbone maintenance notification
Completed - The maintenance was completed without any issues and had no impact.
Mar 26, 07:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 26/03/2025 06:00 UTC
End time : 26/03/2025 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment..

Thank you for your understanding.
Mar 11, 20:22 UTC
[GRA1][Network] - vRack maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 26, 02:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect Availability.

Start time : 26/03/2025 00:00 UTC
End time : 26/03/2025 03:00 UTC
Service impact : vRack network will be temporarily unavailable for some customers during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Mar 7, 21:53 UTC
[LIL2/LON][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
Mar 26, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 25/03/2025 21:00 UTC
End time : 26/03/2025 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Mar 18, 22:13 UTC
Mar 25, 2025
[SBG5][Cooling System] - Rack SBG0501A03B
Completed - The scheduled maintenance has been completed.
Mar 25, 13:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our cooling infrastructure.

Start time : 25/03/2025 07:00 UTC
End time : 25/03/2025 19:00 UTC
Service impact : Servers in this rack will be unavailable for a maximum of 12 hours.
Service improvement : Following our continuous improvement policy, we are doing some cooling system replacement and upgrade.

The maintenance may be completed in less time than expected, and we are committed to minimizing the outage duration.
Thank you for your understanding.
Mar 17, 21:38 UTC
[PAR3][Infrastructure ] - Electrical background work Racks CCH0101E03A/E04A
Completed - The scheduled maintenance has been completed.
Mar 25, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:55 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure on racks CCH0101E03A and CCH0101E04A.

Start time : 25/03/2025 07:55 UTC
End time : 25/03/2025 10:55 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance on racks CCH0101E03A and CCH0101E04A.

Thank you for your understanding.
Mar 10, 21:59 UTC
[GRA][Network] - Network core equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 25, 01:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public network infrastructure in GRA.

Start time : 24/03/2025 21:00 UTC
End time : 25/03/2025 07:00 UTC
Service impact : During maintenance, you may experience a Public network service cut of 5 to 10 minutes.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network core equipment.

Thank you for your understanding.
Mar 6, 08:36 UTC
Mar 24, 2025
[WAW1][Infrastructure ] - Electrical background work Rack W01A21
Completed - The scheduled maintenance has been completed.
Mar 24, 10:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure on rack W01A21.

Start time : 24/03/2025 09:00 UTC
End time : 24/03/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance on rack W01A21.

Thank you for your understanding.
Mar 18, 22:43 UTC
[LON1][Network] - Backbone maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 24, 10:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 24/03/2025 09:00 UTC
End time : 24/03/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Mar 10, 21:22 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
[RBX3][Infrastructure] - Cleaning operation in rooms 41/42/43
Completed - Operations on this maintenance have not gone well, and we will be planning a new date to carry out these works.
Mar 21, 08:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:00 UTC
Scheduled - We would like to inform you that maintenance is scheduled on our Infrastructure offer.

Start time : 03/03/2025 09:00 UTC
End time : 04/04/2025 13:00 UTC
Service impact : None
Service improvement : A cleaning operation will be carried out around the servers in rooms 41, 42 and 43.

Thank you for your understanding.
Feb 28, 03:19 UTC
[GRA2][Infrastructure] - Electrical background work Room G220A &B
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 21/03/2025 01:15 UTC.
Mar 21, 01:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

This will affect availability of your servers.

Start time : 20/03/2025 21:00 UTC
End time : 21/03/2025 00:00 UTC
Service impact : Servers will be unavailable during the maintenance operation.
Service improvement : Following our continuous improvement policy of our products and services, we will carry out an electrical upgrade in our Graveline Datacenters. To protect your data from any impact, we advise you to first restart your machines in rescue mode (How to activate and use rescue mode) before the operation mentioned above.

Every client concerned by this maintenance will be contacted.

Thank you for your understanding.
Jan 29, 13:18 UTC
[LIL2][Network] - Backbone Maintenance Notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 21/03/2025 00:05 UTC.
Mar 21, 00:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect availability.

Start time : 20/03/2025 21:30 UTC
End time : 21/03/2025 00:30 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Mar 17, 22:02 UTC
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