Network & Infrastructure Status

OVHcloud Network Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[YNM/SGP][Backbone] Network Incident Notification

Identified - A new disruption was observed this morning at 07:10 UTC.
Our provider has facing off a fiber cut during the intervention, it results an extended maintenance until 21/10/2024 23:59 UTC.
Nov 18, 2024 - 08:33 UTC

Update - Please be advised that a further disruption of few seconds occurred at 15:06 UTC.
Our network team is in communication with the service provider to ensure that their scheduled maintenance is completed ahead of schedule. This will enable us to restore our main link as soon as possible and resolve the issue.
Nov 17, 2024 - 15:53 UTC

Update - We are still in communication with the provider, for now the situation remains unchanged, there are no further developments. Our connection has been stable since the last flap .
We will keep you updated.
Nov 17, 2024 - 07:38 UTC

Update - Ongoing works are in progress from our provider side.
The last flap detected was the 17th of November at 20:07 UTC and lasted 2 minutes. Since then, our link is stable.
Update will be posted as significant progress is made.
Nov 16, 2024 - 23:55 UTC

Update - Currently, our fiber provider TATA is currently conducting a maintenance on one of the two links connecting our data centers in Mumbai and Singapore which will end on the 18th of November at 23:30 UTC.
Unfortunately, our second link (TATA fail over link) has been flapping for a few seconds every couple of hours. This flapping may result in packet loss when transferring data between Mumbai datacenter to other OVHcloud datacenters.
Our teams are currently in contact with TATA to check if a rollback or workaround can be done to mitigate the impact on our services.
Nov 16, 2024 - 21:55 UTC

Update - This issue is still in progress.
Our teams are working closely with the service provider to investigate and implement a solution that will restore the service.
Nov 16, 2024 - 19:07 UTC

Update - An incident is in progress on our backbone offer.

Please be aware that this is currently causing the latency.

Here is detail for this incident :

Start time : 16/11/2024 14:28 UTC
Service impact : There may be intermittent connectivity issues between Mumbai and Singapore which may cause latency issues.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 16, 2024 - 16:28 UTC

Investigating - We have detected an issue on our infrastructure. We will update informations when we will have more details.

Start time : 16/11/2024 14:28 UTC
Nov 16, 2024 - 16:10 UTC

[SBG3][Infrastructure] - Electrical background work

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 16:15 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 18/11/2024 08:00UTC
End time : 21/11/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 18, 2024 16:15 - Nov 20, 2024 22:00 UTC

[RBX8][Cooling System] - Cooling system background work

Update - The current maintenance will take more time than expected.
Below you can find the new information of the operation.

Start time : 20/06/2023 06:00 UTC
End time : 29/11/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8.
Aug 25, 2024 - 06:21 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 30/08/2024 16:00 UTC
Jul 25, 2024 - 15:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 03, 2024 - 08:15 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/06/2023 06:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in RBX8.

Thank you for your understanding.
Jul 3, 2024 08:15 - Nov 29, 2024 16:00 UTC

About This Site

Welcome to the Network and Infrastructure status page for real-time information on system performance and availability.

Infrastructure || Backbone Degraded Performance

Infrastructure || Network Core Operational

Infrastructure || 3AZ Operational

IEB Operational

CCH Operational

MR9 Operational

Infrastructure || BHS Operational

BHS1 Operational

BHS2 Operational

BHS3 Operational

BHS4 Operational

BHS5 Operational

BHS6 Operational

BHS7 Operational

BHS8 Operational

Infrastructure || ERI Operational

ERI1 Operational

Infrastructure || GRA Operational

GRA1 Operational

GRA2 Operational

GRA3 Operational

GRA4 Operational

Infrastructure || LIM Operational

LIM1 Operational

LIM2 Operational

LIM3 Operational

Infrastructure || RBX Operational

RBX1 Operational

RBX2 Operational

RBX3 Operational

RBX4 Operational

RBX5 Operational

RBX6 Operational

RBX7 Operational

RBX8 Operational

RBX10 Operational

Infrastructure || SBG Operational

SBG1 Operational

SBG3 Operational

SBG4 Operational

SBG5 Operational

Infrastructure || SGP Operational

SGP1 Operational

SGP2 Operational

Infrastructure || SYD Operational

SYD1 Operational

SYD2 Operational

SYD3 Operational

Infrastructure || WAW Operational

WAW1 Operational

Infrastructure || YNM Operational

YNM1 Operational

Infrastructure || YYZ Operational

YYZ01 Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

Internet Access || SDSL Operational

Network Services || Additional IP Operational

Network Services || DNS Resolver Operational

RBX Operational

ERI Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

SBG Operational

Network Services || OVHcloud Connect Operational

Network Services || OVHcloud Load Balancer Operational

Network Services || vRack Private Network Operational

OverTheBox || OverTheBox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[BHS][Network] - Core Network Maintenance Notification Nov 21, 2024 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 21/11/2024 07:00 UTC
End time : 21/11/2024 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Nov 19, 2024 - 15:15 UTC

[RBX8][Cooling System] - Rack R831B15 Nov 21, 2024 07:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 2024 - 15:10 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 21/11/2024 07:00 UTC
End time : 21/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 2024 - 17:49 UTC

[SBG5][Cooling System] - Cooling system background work - SBG0501A02A Nov 21, 2024 07:00-19:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 21/11/2024 07:00 UTC
End time : 21/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in SBG0501A02A.

Thank you for your understanding.
Posted on Nov 13, 2024 - 20:29 UTC

[LIM1][Infrastructure] - Electrical background work Nov 21, 2024 08:00-14:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 21/11/2024 08:00 UTC
End time : 21/11/2024 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Nov 12, 2024 - 16:11 UTC

[RBX/ERI/GRA/LIM/SBG][Network] - Backbone Maintenance Notification Nov 21, 2024 08:00-12:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 21/11/2024 08:00 UTC
End time : 21/11/2024 12:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Posted on Nov 06, 2024 - 00:18 UTC

[RBX7/GRA2/ERI1/BHS7][Network] - Network equipment version upgrade Nov 21, 2024 21:00 - Nov 22, 2024 01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 21/11/2024 21:00 UTC
End time : 22/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Posted on Nov 19, 2024 - 01:19 UTC

[LIM1/LIM3][Infrastructure] - Electrical background work Nov 25, 2024 06:00 - Dec 13, 2024 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 25/11/2024 06:00 UTC
End time : 13/12/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Sep 30, 2024 - 23:33 UTC

[ERI1][Cooling System] - Racks E105A02/3/4 Nov 25, 2024 07:30-12:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 25/11/2024 07:30 UTC
End time : 25/11/2024 12:00 UTC
Service impact : Servers in racks 105A02, E105A03 and E105A04 will be temporarily unavailable during the operation for 1 hour and 30 minutes each rack.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in racks E105A02, E105A03 and E105A04.

Thank you for your understanding.
Posted on Nov 08, 2024 - 03:42 UTC

[AMS][Network] - Backbone Maintenance Notification Nov 25, 2024 10:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 25/11/2024 10:00 UTC
End time : 25/11/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Nov 20, 2024 - 21:05 UTC

[RBX7/GRA1/BHS6][Network] - Network equipment version upgrade Nov 25, 2024 15:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 25/11/2024 15:00 UTC
End time : 25/11/2024 19:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Posted on Nov 19, 2024 - 01:41 UTC

[BHS7/GRA2/RBX7][Network] - Network equipment version upgrade Nov 25, 2024 21:00 - Nov 26, 2024 01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 25/11/2024 21:00 UTC
End time : 26/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Posted on Nov 19, 2024 - 09:44 UTC

[FRA][Network] - Backbone maintenance notification Nov 25, 2024 21:00 - Nov 26, 2024 05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Backbone.

Start time : 25/11/2024 21:00 UTC
End time : 26/11/2024 05:00 UTC
Service impact : Customers may experience latency
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 08, 2024 - 13:27 UTC

[GRA][Network] - Network Core maintenance notification Nov 25, 2024 22:00 - Nov 26, 2024 03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 25/11/2024 22:00 UTC
End time : 26/11/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out an intervention on multiple network equipment.

Thank you for your understanding.
Posted on Nov 05, 2024 - 21:27 UTC

[LON][Network Services] - OVHcloud Connect maintenance notification Nov 26, 2024 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may temporarily affect functionality.

Start time : 26/11/2024 05:00 UTC
End time : 26/11/2024 07:00 UTC
Service impact : During the operation, some customers might observe a slight disruption of their traffic.
Service improvement : As part of our continuous improvement policy of our OVHcloud Connect offer, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 15, 2024 - 22:37 UTC

[RBX10][Cooling System] - Rack RBX1003D02B Nov 26, 2024 07:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 26/11/2024 07:00 UTC
End time : 26/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Posted on Oct 22, 2024 - 17:58 UTC

[SBG5][Cooling System] - Cooling system background work - Rack SBG0501A03C Nov 26, 2024 07:00-19:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 26/11/2024 07:00 UTC
End time : 26/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in rack SBG0501A03C.

Thank you for your understanding.
Posted on Nov 15, 2024 - 00:32 UTC

[RBX8][Infrastructure] - Electrical maintenance Nov 26, 2024 07:30-16:00 UTC

Start time : 26/11/2024 07:30 UTC
End time : 26/11/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX8.
Posted on Jan 04, 2024 - 03:45 UTC

[ERI1][Cooling System] - Racks E105B01/E105C01/E105C03 Nov 26, 2024 07:30-12:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 26/11/2024 07:30 UTC
End time : 26/11/2024 12:00 UTC
Service impact : Servers in racks E105B01, E105C01 and E105C03 will be temporarily unavailable during the operation for 1 hour and 30 minutes each rack.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in racks E105B01, E105C01 and E105C03.

Thank you for your understanding.
Posted on Nov 08, 2024 - 03:36 UTC

[RBX8][Cooling System] - Cooling system background work - R832B15 Nov 26, 2024 08:00-20:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 26/11/2024 08:00 UTC
End time : 26/11/2024 20:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in R832B15

Thank you for your understanding.
Posted on Nov 18, 2024 - 14:12 UTC

[SBG][Network] - Backbone Maintenance Notification Nov 26, 2024 21:00 - Nov 27, 2024 01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 26/11/2024 21:00 UTC
End time : 27/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Nov 20, 2024 - 21:12 UTC

[FRA][Network] - Backbone maintenance notification Nov 26, 2024 21:00 - Nov 27, 2024 05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Backbone.

Start time : 26/11/2024 21:00 UTC
End time : 27/11/2024 05:00 UTC
Service impact : Customers may experience latency
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 08, 2024 - 13:30 UTC

[GRA3][Infrastructure] - Electrical background work Nov 27, 2024 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 27/11/2024 07:00 UTC
End time : 27/11/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on May 03, 2024 - 13:08 UTC

[SBG5][Cooling System] - Cooling system background work - Rack SBG0501A03C Nov 27, 2024 07:00-19:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 27/11/2024 07:00 UTC
End time : 27/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in rack SBG0501A03C.

Thank you for your understanding.
Posted on Nov 15, 2024 - 00:25 UTC

[RBX8][Cooling System] - Rack R832B15 Nov 27, 2024 07:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 15:23 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 15:21 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 27/11/2024 07:00 UTC
End time : 27/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 2024 - 20:24 UTC

[ERI1][Cooling System] - Racks E105C04/6/8 Nov 27, 2024 07:30-12:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 27/11/2024 07:30 UTC
End time : 27/11/2024 12:00 UTC
Service impact : Servers in racks E105C04, E105C06 and E105C08 will be temporarily unavailable during the operation for 1 hour and 30 minutes each rack.
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in racks E105C04, E105C06 and E105C08.

Thank you for your understanding.
Posted on Nov 08, 2024 - 03:32 UTC

[NYC/BHS][Network] - Backbone maintenance notification Nov 27, 2024 14:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Backbone.

Start time : 27/11/2024 14:00 UTC
End time : 27/11/2024 22:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 20, 2024 - 21:35 UTC

[RBX][Network] - Backbone Maintenance Notification Nov 27, 2024 21:00 - Nov 28, 2024 01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 27/11/2024 21:00 UTC
End time : 28/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Posted on Nov 20, 2024 - 21:21 UTC

[SBG5][Cooling System] - Cooling system background work - Rack SBG0501A03C Nov 28, 2024 07:00-19:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 28/11/2024 07:00 UTC
End time : 28/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in rack SBG0501A03C.

Thank you for your understanding.
Posted on Nov 15, 2024 - 00:27 UTC

[RBX8][Cooling System] - Rack R832B15 Nov 28, 2024 07:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 15:22 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 28/11/2024 07:00 UTC
End time : 28/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 2024 - 20:31 UTC

[LIM][Network] - Network Core maintenance notification Dec 2, 2024 23:00 - Dec 3, 2024 03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 02/12/2024 23:00 UTC
End time : 03/12/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out an intervention on a network equipment.

Thank you for your understanding.
Posted on Nov 19, 2024 - 09:44 UTC

[BHS1/BHS8][Infrastructure] - Electrical background work Dec 3, 2024 12:00 - Dec 5, 2024 20:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 03/12/2024 12:00 UTC
End time : 05/12/2024 20:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Posted on Nov 15, 2024 - 22:57 UTC

[MIL][Network] - Backbone Maintenance Notification Dec 4, 2024 21:00 - Dec 5, 2024 05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 04/12/2024 21:00 UTC
End time : 05/12/2024 05:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Posted on Nov 09, 2024 - 00:17 UTC

[BHS5][Network] - Network equipement maintenance Dec 5, 2024 08:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our vRack Private Network offer.

This may temporarily affect availability.

Start time : 05/12/2024 08:00 UTC
End time : 05/12/2024 09:00 UTC
Service impact : Loss of vRack during this maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a Vrack network equipment.

Thank you for your understanding.
Posted on Nov 20, 2024 - 03:16 UTC

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

[RBX8][Cooling System] - Rack R831B15

Completed - The scheduled maintenance has been completed, everything went well and the servers are now fully operational again since 19:00 UTC.
Nov 20, 21:44 UTC

Update - -
Nov 20, 21:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 15:09 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 20/11/2024 07:00 UTC
End time : 20/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 19:19 UTC

[RBX7/GRA1/ERI1/BHS6][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
All services are operational.
Nov 20, 18:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 15:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 20/11/2024 15:00 UTC
End time : 20/11/2024 19:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Thank you for your understanding.
Nov 18, 16:12 UTC

[SBG5][Cooling System] - Cooling system background work - SBG0501A02A

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 20/11/2024 15:54 UTC.
Nov 20, 16:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 20/11/2024 07:00 UTC
End time : 20/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in SBG0501A02A.

Thank you for your understanding.
Nov 13, 19:18 UTC

[BHS][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 20/11/2024 10:30 UTC.
Nov 20, 13:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 20/11/2024 08:00 UTC
End time : 20/11/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 14, 23:55 UTC

[PAR/RBX/WAW][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 20/11/2024 10:18 UTC.
Nov 20, 12:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 20/11/2024 08:00 UTC
End time : 20/11/2024 12:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Nov 6, 00:06 UTC

[BHS1][Network] - vRack Private Network

Completed - We are pleased to inform you that the maintenance service has been successfully completed. The service are now fully operational.
Nov 20, 09:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 20/11/2023 08:30 UTC
End time : 20/11/2023 09:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.
Nov 19, 11:19 UTC

[BRU1][Network] - Backbone maintenance notification

Completed - We are pleased to inform you that the maintenance service has been successfully completed. All requisite checks have been completed, and the systems are now fully operational.
Nov 20, 03:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 19/11/2024 20:00 UTC
End time : 20/11/2024 02:30 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, our teams will be doing a maintenance on multiple network equipment located in Brussels.

Thank you for your understanding.
Nov 15, 00:04 UTC

[FRA][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed, everything went well and the backbone infrastructure is now fully operational since 20/11/2024 01:07 UTC
Nov 20, 02:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect Latency.

Start time : 20/11/2024 00:00 UTC
End time : 20/11/2024 01:00 UTC
Service impact : During the operation, an increase of latency will be observed for some East European countries.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 14, 18:19 UTC

Nov 19, 2024

[RBX8][Cooling System] - Rack R831B15

Completed - The scheduled maintenance has been completed, everything went well and the servers are now fully operational again since 16:20 UTC.
Nov 19, 17:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 15:07 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 19/11/2024 07:00 UTC
End time : 19/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 19:26 UTC

[SBG5][Cooling System] - Cooling system background work - SBG0501A02A

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/11/2024 12:19 UTC.
Nov 19, 12:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect availability.

Start time : 19/11/2024 07:00 UTC
End time : 19/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance.
Service improvement : Following our continuous improvement policy, we are doing some cooling system work in SBG0501A02A.

Thank you for your understanding.
Nov 13, 19:12 UTC

[GRA][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/11/2024 11:14 UTC.
Nov 19, 12:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 19/11/2024 08:00 UTC
End time : 19/11/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 14, 23:58 UTC

[MUM/SGP/SYD/CA][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/11/2024 11:33 UTC.
Nov 19, 11:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 19/11/2024 08:00 UTC
End time : 19/11/2024 12:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Nov 5, 22:54 UTC

[BHS][Network] - Core Network Maintenance Notification

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 19/11/2024 08:35 UTC.
Nov 19, 08:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 19/11/2024 07:00 UTC
End time : 19/11/2024 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 13, 18:40 UTC

[RBX7][Infrastructure] - Electrical maintenance

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 19, 07:29 UTC

Scheduled - Start time : 19/11/2024 07:30 UTC
End time : 19/11/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX7.
Jan 4, 03:21 UTC

[FRA][Network] - Backbone maintenance notification

Completed - Please be advised that the scheduled maintenance has been completed. All went well and the network equipments are now fully operational since 19/11/2024 02:31 UTC.
Nov 19, 02:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect Latency.

Start time : 19/11/2024 01:00 UTC
End time : 19/11/2024 02:00 UTC
Service impact : During the operation, an increase of latency will be observed for some East European countries.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Nov 14, 18:00 UTC

[RBX][Network] - Backbone maintenance notification

Completed - Please be advised that the scheduled maintenance has been completed. All went well and the network equipments are now fully operational since 18/11/2024 23:51 UTC.
Nov 19, 01:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 18/11/2024 21:00 UTC
End time : 19/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Nov 14, 18:15 UTC

[FRA][Network] - Backbone maintenance notification

Completed - Please be advised that the scheduled maintenance has been completed. All went well and the network equipment is now fully operational since 19/11/2024 01:07 UTC
Nov 19, 01:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect Latency.

Start time : 19/11/2024 00:00 UTC
End time : 19/11/2024 01:00 UTC
Service impact : During the operation, an increase of latency will be observed for some East European countries.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Nov 14, 17:56 UTC

Nov 18, 2024

[BHS1][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 18, 20:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 12:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 18/11/2024 12:00 UTC
End time : 18/11/2024 20:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some electrical background work.

Thank you for your understanding.
Nov 15, 22:44 UTC

[FRA][Network] - Network Services Incident notification

Resolved - Start time : 17/11/2024 16:58 UTC
End Time : 18/11/2024 09:00 UTC
Service Status :
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 18, 09:55 UTC

Update - Our team is still actively investigation the situation.
We will keep you updated about the situation as soon as we have new information regarding the resolution of the incident.
We truly appreciate your patience and understanding as we work to resolve this matter.
Nov 18, 04:15 UTC

Investigating - An incident is in progress on our OVHcloud Connect offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 17/11/2024 16:58 UTC
Service impact : There may be intermittent connectivity issues on Network Services (Ovhcloud Connect).
Ongoing actions : Investigating

Our provider is fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 17, 17:58 UTC

Nov 17, 2024

Nov 16, 2024

Nov 15, 2024

[MR9][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 15/11/2024 17:00 UTC.
Nov 15, 14:04 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 14, 09:22 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 14, 09:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 12/11/2024 09:00 UTC
End time : 15/11/2024 09:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 12, 09:24 UTC

[SBG5][Cooling System] - Cooling system background work

Completed - The scheduled maintenance on SBG5/SBG0504A04C has been completed.
All services are operational. There has been no impact since 15/11/2024 10:50 UTC.
Nov 15, 11:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:50 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 15/11/2024 07:00 UTC
End time : 15/11/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG5/SBG0504A04C

Thank you for your understanding.
Nov 15, 07:49 UTC

Nov 14, 2024

[SBG5][Cooling System] - Cooling system background work - SBG0504A04C

Completed - The scheduled maintenance has been completed.
Nov 14, 19:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 14/11/2024 07:00 UTC
End time : 14/11/2024 20:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG0504A04C

Thank you for your understanding.
Nov 7, 12:31 UTC

[RBX10][Cooling System] - Rack RBX1003D04A

Completed - The scheduled maintenance has been completed.
Nov 14, 14:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 14/11/2024 07:00 UTC
End time : 14/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 17:29 UTC

[RBX8][Cooling System] - Cooling system background work - R820R25

Completed - The scheduled maintenance has been completed.
Nov 14, 14:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 14/11/2024 08:00 UTC
End time : 14/11/2024 20:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in R820R25

Thank you for your understanding.
Nov 7, 12:27 UTC

[HIL1][Network Services] - Load Balancer maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 14, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Load Balancer offer.

Start time : 14/11/2024 08:00 UTC
End time : 14/11/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 6, 21:17 UTC

[RBX10][Cooling System] - Rack RBX1003D04A

Completed - The scheduled maintenance has been completed.
Nov 14, 04:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our cooling infrastructure.

Start time : 13/11/2024 07:00 UTC
End time : 13/11/2024 19:00 UTC
Service impact : Some servers in this rack will be unreachable for 12 hours.
Service improvement : Water manifold replacement

Thank you for your understanding.
Oct 22, 16:29 UTC

[BHS5][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 14, 04:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 12/11/2024 12:00 UTC
End time : 13/11/2024 20:30 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 6, 00:25 UTC

[WAW][Network] - Network Core maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 14, 01:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network Core infrastructure.

Start time : 13/11/2024 21:00 UTC
End time : 14/11/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out an intervention on a network equipment.

Thank you for your understanding.
Nov 5, 21:22 UTC

Nov 13, 2024

[SBG5][Cooling System] - Cooling system background work - SBG0504A04C

Completed - The scheduled maintenance has been completed.
All services are operational for the rack SBG0504A04C since 13/11/2024 17:40 UTC.
Nov 13, 17:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:02 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 13/11/2024 07:00 UTC
End time : 13/11/2024 20:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG0504A04C

Thank you for your understanding.
Nov 7, 12:22 UTC

[IEB][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 13/11/2024 17:00 UTC.
Nov 13, 17:00 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Nov 13, 15:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:50 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 12/11/2024 09:20 UTC
End time : 13/11/2024 09:25 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 12, 09:49 UTC

[RBX5/RBX6][Infrastructure] - Electrical maintenance

Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Nov 13, 15:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC

Scheduled - Start time : 13/11/2024 07:00 UTC
End time : 13/11/2024 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing an electrical maintenance in RBX8.
Jan 4, 02:48 UTC

[GRA2][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed since 13/11/2024 15:00 UTC
All services are operational. There has been no impact .
Nov 13, 15:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 13/11/2024 07:00 UTC
End time : 13/11/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 3, 13:05 UTC

[RBX8][Cooling System] - Cooling system background work - R820R25

Completed - The scheduled maintenance has been has been completed.
All services are operational for the rack R820R25 since 13/11/2024 13:00 UTC.
Nov 13, 15:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 13/11/2024 08:00 UTC
End time : 13/11/2024 20:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in R820R25

Thank you for your understanding.
Nov 7, 11:56 UTC

[SBG5][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 13, 14:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:35 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 13/11/2024 07:00 UTC
End time : 13/11/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 13, 10:32 UTC

[VIN][Network Services] - Load Balancer maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 13, 12:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Load Balancer offer.

Start time : 13/11/2024 08:00 UTC
End time : 13/11/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 6, 21:13 UTC

[SBG3][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 13, 10:11 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new dates of the operation.

Start time : 12/11/2024 07:00 UTC
End time : 13/11/2024 13:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Nov 12, 10:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:20 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 12/11/2024 07:00 UTC
End time : 12/11/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Nov 12, 07:17 UTC

[WAW1/WAW2][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
Nov 13, 05:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 13/11/2024 01:00 UTC
End time : 13/11/2024 03:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 8, 23:03 UTC

[BHS1][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
Nov 13, 02:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

This may temporarily affect latency.

Start time : 13/11/2024 01:00 UTC
End time : 13/11/2024 02:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 8, 23:54 UTC

[SBG][Network] - Backbone maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 13, 01:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone infrastructure.

Start time : 12/11/2024 21:00 UTC
End time : 13/11/2024 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on a network equipment.

Thank you for your understanding.
Nov 6, 21:26 UTC

Nov 12, 2024

[US][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
Nov 12, 21:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 12/11/2024 19:00 UTC
End time : 12/11/2024 21:00 UTC
Service impact : You may experience increased latency to communicate with your services behind this device.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade a network equipment.

Thank you for your understanding.
Nov 1, 00:52 UTC

[SBG5][Cooling System] - Cooling system background work - SBG0504A04C

Completed - The scheduled maintenance has been completed.
Nov 12, 21:34 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 12/11/2024 21:00 UTC
Nov 12, 18:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:14 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 12/11/2024 05:00 UTC
End time : 12/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in SBG0504A04C

Thank you for your understanding.
Nov 7, 11:52 UTC

[BRU1][Network] - Backbone maintenance notification

Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Nov 12, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backbone.

Start time : 12/11/2024 20:00 UTC
End time : 13/11/2024 02:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our backbone infrastructure, our teams will be doing a maintenance on multiple network equipment located in Brussels.

Thank you for your understanding.
Nov 7, 22:00 UTC

[FR][Internet Access] - xDSL incident notification

Resolved - Start Time : 11/11/2024 22:00 UTC
End Time : 12/11/2024 10:43 UTC
Root cause : This incident was due to network issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 12, 14:33 UTC

Monitoring - Ongoing actions :We have initially detected some loss of connectivity on some few Internet access using a specific LNS (L2TP Network Server).
We have isolated this server and migrated all clients to another LNS servers so no more connectivity should occur.
We are currently monitoring the situation
Nov 12, 10:43 UTC

Update - Ongoing actions : Our technical teams are currently implementing a fix to solve the issue
Nov 12, 10:03 UTC

Identified - An incident is in progress on our xDSL offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 11/11/2024 22:00 UTC
Service impact : Some clients are unable to use our Internet Access offers.
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 12, 08:44 UTC

[BHS][Network Services] - Load Balancer maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 12, 12:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Load Balancer offer.

Start time : 12/11/2024 08:00 UTC
End time : 12/11/2024 13:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to do a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 6, 21:08 UTC

[RBX8][Cooling System] - Cooling system background work - R820R25

Completed - The scheduled maintenance has been completed.
Nov 12, 10:51 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

This may temporarily affect Availability.

Start time : 12/11/2024 07:00 UTC
End time : 12/11/2024 19:00 UTC
Service impact : Some servers will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work in R820R25

Thank you for your understanding.
Nov 7, 10:27 UTC

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

[SBG5][Infrastructure] - Cooling system background work

Completed - The scheduled maintenance has been completed.
Nov 9, 05:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 07:30 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 31/10/2024 07:30 UTC
End time : 31/10/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive cooling system work on cooling module.

Thank you for your understanding.
Oct 23, 20:19 UTC

Nov 8, 2024

[PAR/FRA][Network Services] - OVHcloud Connect maintenance notification

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OVHcloud Connect offer.

This may temporarily affect functionality.

Start time : 12/11/2024 19:00 UTC
End time : 12/11/2024 22:30 UTC
Service impact : During the operation, some customers might observe a slight disruption of their traffic.
Service improvement : As part of our continuous improvement policy of our OVHcloud Connect offer, we will be doing a maintenance on multiple network equipment..
Oct 23, 22:19 UTC

Nov 7, 2024

[RBX2/RBX4][Infrastructure] - Electrical background work

Completed - The operations on this maintenance are postponed to a later date, the new calendar will be communicated to you in the next days.
Nov 7, 15:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:01 UTC

Scheduled - Start time : 07/11/2024 07:00 UTC
End time : 07/11/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.
Jan 10, 22:44 UTC

[GRA2][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 7, 15:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure.

Start time : 07/11/2024 07:00 UTC
End time : 07/11/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
May 3, 14:56 UTC

[BHS4][Network] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Nov 7, 11:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 05:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network offer.

Start time : 07/11/2024 05:00 UTC
End time : 07/11/2024 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Oct 30, 03:13 UTC

[VIN/HILL/CA/SGP/SYD/PAR/RBX][Network] - Backbone Maintenance Notification

Completed - The scheduled maintenance has been completed.
Nov 7, 10:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our backbone infrastructure.

Start time : 07/11/2024 08:00 UTC
End time : 07/11/2024 11:00 UTC
Service impact : Customers may experience latencies during the One Network configuration.
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.

Thank you for your understanding.
Nov 1, 00:46 UTC

[LIM1][Infrastructure] - Electrical background work

Completed - The scheduled maintenance has been completed.
Nov 7, 08:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure.

Start time : 04/11/2024 07:00 UTC
End time : 07/11/2024 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing some preventive electrical background work.

Thank you for your understanding.
Oct 28, 13:58 UTC