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Start Time : 07/05/2024 10:04 UTC End Time : 07/05/2024 12:21 UTC Service impact : Some servers in San Jose and Singapore were temporarily unreachable. Latency was also observed on the backbone between San Jose and Singapore Root cause : Fiber problem on our provider's side Our technical teams resolved the issue. All impacted services are now operational.
Posted May 07, 2024 - 12:29 UTC
Investigating
Start time : 07/05/2024 10:04 UTC Service impact : Some servers in San Jose and Singapore are temporarily unreachable. Latency is also being observed on the backbone between San Jose and Singapore Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted May 07, 2024 - 10:55 UTC
This incident affected: Infrastructure || Backbone.